Vodafone outages and service status in Upper Heyford, England
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- Vodafone generated 0 outage signals in the last 24 hours around Upper Heyford, including 0 direct reports.
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Problems in the last 24 hours in Upper Heyford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upper Heyford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Upper Heyford, England
Latest outage, problems and issue reports in Upper Heyford and nearby locations:
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Lisa TownleyWilliams (@lisa_twilliams) reported from Middleton Cheney, England@VodafoneUK my New Years resolution is to reduce waste and to always buy new. #VeryMeRewards
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Amy Taylor (@PetalsbyAmy) reported from Oxfordshire, England@VodafoneUK I need to cancel a monthly sim card. Your chat support is not loading on your website, I cant find a phone number to contact you, and I am not using the sim card to ring and cancel. Can you help?
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Mattie (@mattiescottt) reported from Kidlington, EnglandHow can @VodafoneUK TODAY offer a £2.50 ticket for All Points East when I have already paid in full. My luck has been absolutely awful this year 😡
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Jeff Slade (@MadJeffSlade) reported from Oxfordshire, England@ThreeUKSupport So here in Oxford OX2 7AH I have no working phone signal. I am unable to log onto my NHS responder app and can’t even complete a voice call. 3 days in a row. I’ve tried all your usual remedies. Useless. Thank goodness I can use my wife’s @VodafoneUK iPad.
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Cllr. Eddie Reeves (@Eddiefreeves) reported from Banbury, England@VodafoneUK No. Check your call logs @VodafoneUK. It is not appropriate to cheerily pass a customer onto a bot after s/he/they have spent 2+hrs on the phone on 20 Jan & 3 Feb without success. Treat your customers like human beings & call them. Respect their working & family time. Appalling.
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Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, England@VodafoneUK All lights are white on the front and I can connect to the router, however I have either no or a painfully slow connection. I've rebooted the system and that hasn't helped. I'm happy to dm you. You'll find all the info already there from previous issues.
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England@VodafoneUK Thanks Liam, I appreciate it but I solved the problem myself. You might want to flag the logic flaw with the ivr team though!
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Tracey Rose (@wellesleytales) reported from Upper Heyford, EnglandDilemma of day @VodafoneUK want to send me code by text before can log on to account But no mobile signal in my house/area so can’t receive text 🤔
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David Withers (@DavidWithersTHP) reported from Hinton-in-the-Hedges, EnglandJust spend 3hrs trying to sort a simple customer service problem with @VodafoneUK on the phone. 2x cut off, 1x promised call back which didn’t happen, finally informed can’t fix til Monday. That’s an afternoon I’ll never get back.
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK well I can now honestly say that the service from #Vodafone is just awful... poor service for upgrade, wrong billing for upgrade, just dire... don’t use them.
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Robyn Reade (@bristol_Robyn) reported from Oxfordshire, England@VodafoneUK I understand that these changes need to be made, but I think your timing is poor
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Tim Comont RN (@TGVComont) reported from Oxfordshire, England@VodafoneUK Really dissapointed with the broadband service. We were supposed to be up and running last Thursday and nothing. No one can tell me exactly what’s wrong with the line but another engineer can’t come until the 7/9. 2 weeks after the initial date!
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Greg Parrott (@afuturesound) reported from Oxfordshire, EnglandYet again @VodafoneUK has zero customer service twice now I should have had a call back yet no a disgrace #CustomerService
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Aaron Gumbs (@AaronKGumbs) reported from Banbury, EnglandJust received a text from @VodafoneUK asking for feedback on my last call, but my last call was from Vodafone asking for feedback about the service provided. I think I'm stuck in a loop!
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Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, EnglandI know Facebook and all related sites are currently down, but is there anyone else suffering with Vodafone broadband outages in OX33 area? @VodafoneUK
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Tessa Bennett (@littlemore20) reported from Oxfordshire, England@DanteHarker @VodafoneUK really doesn`t help
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smacula (@smacula) reported from Oxfordshire, England@mattPez @Vitt2TsNoC @VodafoneUK My worst was with vi#gin media where they start with sorry and then start sounding condescending about you choosing a different deal. Sure, they offer a higher speed, but if it’s not reliable while I’m wfh, it ain’t worth the double you have to pay for it.
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Carl Webb (@carlrwebb) reported from Bicester, EnglandFeeling the love for @VodafoneUK today, fantastic customer service, just a shame they couldn’t replace my lost #AppleWatch 😭
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G e m (@gem_olive) reported from Witney, EnglandDisgusted in @VodafoneUK so called customer service yet again !
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Claire (@ClairVDE) reported@VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?
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Harvey (@danharvs) reported@9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻
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Michael MacAulay (@mistermac97) reported@hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise
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Pasty (@rhyshunt5) reported@VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward
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Chamara Iresh (@chamrairesh) reported@VodafoneUK Got targeted by a sophisticated scam impersonating Vodafone, same sender ID, real account details, and convincing support language. Looked 100% legit. Reported it, but no proper investigation. Customers beware: never share verification codes. #Scam #Fraud
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🇳🇬✨ (@Cajovi_Daniel) reportedIs @VodafoneUK broadband down? Or is it just mine?
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Ste Jones (@eJ2095) reported@VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK
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Arjun Chohan (@ArjunChohan) reported@VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?