Vodafone outages and service status in Upper Heyford, England
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- Vodafone generated 0 outage signals in the last 24 hours around Upper Heyford, including 0 direct reports.
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Problems in the last 24 hours in Upper Heyford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upper Heyford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Upper Heyford, England
Latest outage, problems and issue reports in Upper Heyford and nearby locations:
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Aaron Gumbs (@AaronKGumbs) reported from Banbury, EnglandJust received a text from @VodafoneUK asking for feedback on my last call, but my last call was from Vodafone asking for feedback about the service provided. I think I'm stuck in a loop!
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Tessa Bennett (@littlemore20) reported from Oxfordshire, England@DanteHarker @VodafoneUK really doesn`t help
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK @VodafoneGroup probably one of the most dire customer services ever experienced! Wrong info every time, txt messages with wrong information, automated systems with wrong information, & customer services that seem to read different screens ever time you call.!
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Fran Dalley (@fdalley72) reported from Deddington, England@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Be careful the grass isn't always greener on the other side. Vodafone customer service is appalling and I'm an ex employee of them. Just saying!
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smacula (@smacula) reported from Oxfordshire, England@mattPez @Vitt2TsNoC @VodafoneUK My worst was with vi#gin media where they start with sorry and then start sounding condescending about you choosing a different deal. Sure, they offer a higher speed, but if it’s not reliable while I’m wfh, it ain’t worth the double you have to pay for it.
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Amy Taylor (@PetalsbyAmy) reported from Oxfordshire, England@VodafoneUK I need to cancel a monthly sim card. Your chat support is not loading on your website, I cant find a phone number to contact you, and I am not using the sim card to ring and cancel. Can you help?
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Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, England@VodafoneUK All lights are white on the front and I can connect to the router, however I have either no or a painfully slow connection. I've rebooted the system and that hasn't helped. I'm happy to dm you. You'll find all the info already there from previous issues.
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David Withers (@DavidWithersTHP) reported from Hinton-in-the-Hedges, EnglandJust spend 3hrs trying to sort a simple customer service problem with @VodafoneUK on the phone. 2x cut off, 1x promised call back which didn’t happen, finally informed can’t fix til Monday. That’s an afternoon I’ll never get back.
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Carl Webb (@carlrwebb) reported from Bicester, EnglandFeeling the love for @VodafoneUK today, fantastic customer service, just a shame they couldn’t replace my lost #AppleWatch 😭
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Liam Clogger (@clogg_er) reported from Oxfordshire, England@VodafoneUK 36hrs without broadband…pathologically stupid customer service keeps referring me to an online broadband hub. Eh, wot?
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sherriff (@james_sherriff) reported from Oxfordshire, EnglandAfter 20yrs with @VodafoneUK I think I’m going to have to change networks the signal in ox2 is getting worse not better
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Tim Comont RN (@TGVComont) reported from Oxfordshire, England@VodafoneUK Really dissapointed with the broadband service. We were supposed to be up and running last Thursday and nothing. No one can tell me exactly what’s wrong with the line but another engineer can’t come until the 7/9. 2 weeks after the initial date!
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Greg Parrott (@afuturesound) reported from Oxfordshire, EnglandYet again @VodafoneUK has zero customer service twice now I should have had a call back yet no a disgrace #CustomerService
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Stephen (@SteveButchr) reported from Oxfordshire, EnglandHey @VodafoneUK do you have problems in Oxford area as my internet speeds suck? Or have you done the old trick of slowing people’s speed down deliberately? To make room for new customers.
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Cllr. Eddie Reeves (@Eddiefreeves) reported from Banbury, England@VodafoneUK No. Check your call logs @VodafoneUK. It is not appropriate to cheerily pass a customer onto a bot after s/he/they have spent 2+hrs on the phone on 20 Jan & 3 Feb without success. Treat your customers like human beings & call them. Respect their working & family time. Appalling.
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK Been waiting now for 3 weeks for my iPhone 11 Pro Max upgrade,keep being told it’s not in stock whilst customer services continue to sell stock you don’t have! Also,the offer I have to sell my current iPhone XS Max will be rescinded in the next 5 days due to the wait!
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Lisa TownleyWilliams (@lisa_twilliams) reported from Middleton Cheney, England@VodafoneUK my New Years resolution is to reduce waste and to always buy new. #VeryMeRewards
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Clare *Without an 'i'* (@EffEmmGee) reported from Oxfordshire, England@VodafoneUK Losing Internet every day from 11am onwards, every day, several times a day, for about 2 weeks now! Can't speak to a HUMAN as we're constantly being redirected to "Tobi" (bot). Either fix your ****, or offer compensation.
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Jeff Slade (@MadJeffSlade) reported from Oxfordshire, England@ThreeUKSupport So here in Oxford OX2 7AH I have no working phone signal. I am unable to log onto my NHS responder app and can’t even complete a voice call. 3 days in a row. I’ve tried all your usual remedies. Useless. Thank goodness I can use my wife’s @VodafoneUK iPad.
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Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, EnglandI know Facebook and all related sites are currently down, but is there anyone else suffering with Vodafone broadband outages in OX33 area? @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Davie J Cuthbert (@DavieCuthbert) reported@IsntWorkingPod @VodafoneUK Any FEMALE employee should be going to HR. Unacceptable, these creatures are living out a fantasy fetish. Should not only be banned but given guidance to seek HELP. This is an illness.
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Stacey Edwards ☺ (@Staceyedwards29) reported@VodafoneUK can someone help me please ??
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grace hooper (@messalinahooper) reported@bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!
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James S Taylor. (@LFCRhinos) reported@VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible
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Yoganandu Pottam (@yoganandu) reportedHi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK
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Scott Garner (@D0C_RAY) reported@VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.
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Craige Timmins (@v8fettler) reported@JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.
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Richard Frame (@rafthemaster) reported@Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.