Vodafone outages and service status in Upper Heyford, England
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- Vodafone generated 0 outage signals in the last 24 hours around Upper Heyford, including 0 direct reports.
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Problems in the last 24 hours in Upper Heyford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upper Heyford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Upper Heyford, England
Latest outage, problems and issue reports in Upper Heyford and nearby locations:
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Carl Webb (@carlrwebb) reported from Bicester, EnglandFeeling the love for @VodafoneUK today, fantastic customer service, just a shame they couldn’t replace my lost #AppleWatch 😭
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William Whitehead (@Clerkenwill) reported from Oxfordshire, EnglandAre Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.
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Lisa TownleyWilliams (@lisa_twilliams) reported from Middleton Cheney, England@VodafoneUK my New Years resolution is to reduce waste and to always buy new. #VeryMeRewards
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Liam Clogger (@clogg_er) reported from Oxfordshire, England@VodafoneUK 36hrs without broadband…pathologically stupid customer service keeps referring me to an online broadband hub. Eh, wot?
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Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, EnglandI know Facebook and all related sites are currently down, but is there anyone else suffering with Vodafone broadband outages in OX33 area? @VodafoneUK
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Amy Taylor (@PetalsbyAmy) reported from Oxfordshire, England@VodafoneUK I need to cancel a monthly sim card. Your chat support is not loading on your website, I cant find a phone number to contact you, and I am not using the sim card to ring and cancel. Can you help?
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Aaron Gumbs (@AaronKGumbs) reported from Banbury, EnglandJust received a text from @VodafoneUK asking for feedback on my last call, but my last call was from Vodafone asking for feedback about the service provided. I think I'm stuck in a loop!
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK @VodafoneGroup probably one of the most dire customer services ever experienced! Wrong info every time, txt messages with wrong information, automated systems with wrong information, & customer services that seem to read different screens ever time you call.!
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Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, England@VodafoneUK All lights are white on the front and I can connect to the router, however I have either no or a painfully slow connection. I've rebooted the system and that hasn't helped. I'm happy to dm you. You'll find all the info already there from previous issues.
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Cllr. Eddie Reeves (@Eddiefreeves) reported from Banbury, England@VodafoneUK No. Check your call logs @VodafoneUK. It is not appropriate to cheerily pass a customer onto a bot after s/he/they have spent 2+hrs on the phone on 20 Jan & 3 Feb without success. Treat your customers like human beings & call them. Respect their working & family time. Appalling.
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England@VodafoneUK Thanks Liam, I appreciate it but I solved the problem myself. You might want to flag the logic flaw with the ivr team though!
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Greg Parrott (@afuturesound) reported from Oxfordshire, EnglandYet again @VodafoneUK has zero customer service twice now I should have had a call back yet no a disgrace #CustomerService
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Clare *Without an 'i'* (@EffEmmGee) reported from Oxfordshire, England@VodafoneUK Losing Internet every day from 11am onwards, every day, several times a day, for about 2 weeks now! Can't speak to a HUMAN as we're constantly being redirected to "Tobi" (bot). Either fix your ****, or offer compensation.
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK well I can now honestly say that the service from #Vodafone is just awful... poor service for upgrade, wrong billing for upgrade, just dire... don’t use them.
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sherriff (@james_sherriff) reported from Oxfordshire, EnglandAfter 20yrs with @VodafoneUK I think I’m going to have to change networks the signal in ox2 is getting worse not better
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Fran Dalley (@fdalley72) reported from Deddington, England@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Be careful the grass isn't always greener on the other side. Vodafone customer service is appalling and I'm an ex employee of them. Just saying!
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G e m (@gem_olive) reported from Witney, EnglandDisgusted in @VodafoneUK so called customer service yet again !
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Mattie (@mattiescottt) reported from Kidlington, EnglandHow can @VodafoneUK TODAY offer a £2.50 ticket for All Points East when I have already paid in full. My luck has been absolutely awful this year 😡
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK Been waiting now for 3 weeks for my iPhone 11 Pro Max upgrade,keep being told it’s not in stock whilst customer services continue to sell stock you don’t have! Also,the offer I have to sell my current iPhone XS Max will be rescinded in the next 5 days due to the wait!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Deneuk12 (@deneuk1273642) reportedHow do @VodafoneUK survive.? Stood outside Ipswich shop for ten minutes. Locked for security reasons? Eventually got in and stood for another ten minutes and never got served, so we walked out!!
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Lee Robinson (@robbo__8) reportedWhy is my signal absolutely terrible nowadays @VodafoneUK? Always shows full with 5g but nothing ever loads. Have to use WiFi all the time.
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Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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Dr Edinam Dean Eton (@edinamdean) reported@VodafoneUK why exactly are you charging us so much every month, for the most inconsistent mobile service in the country?
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Andrew Waite - BS: @Infosanity.co.uk (@Infosanity) reportedI’ve been a @VodafoneUK customer for over quarter century. I won’t be as soon as I land back in the UK. 3 plans, all roaming prepped in advance. One roaming failing completely, another charging per day extortion rates despite pass. Support systems either clueless or just broken
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Ste Jones (@eJ2095) reported@VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months
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Sidharth Suresh (@Analyst_Sid7) reported@VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.
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Griff Webber (@griffwebber) reported@spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite