Vodafone outages and service status in Upper Heyford, England
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- Vodafone generated 0 outage signals in the last 24 hours around Upper Heyford, including 0 direct reports.
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Problems in the last 24 hours in Upper Heyford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upper Heyford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Upper Heyford, England
Latest outage, problems and issue reports in Upper Heyford and nearby locations:
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Greg Parrott (@afuturesound) reported from Oxfordshire, EnglandYet again @VodafoneUK has zero customer service twice now I should have had a call back yet no a disgrace #CustomerService
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Lisa TownleyWilliams (@lisa_twilliams) reported from Middleton Cheney, England@VodafoneUK my New Years resolution is to reduce waste and to always buy new. #VeryMeRewards
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK @VodafoneGroup probably one of the most dire customer services ever experienced! Wrong info every time, txt messages with wrong information, automated systems with wrong information, & customer services that seem to read different screens ever time you call.!
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Amy Taylor (@PetalsbyAmy) reported from Oxfordshire, England@VodafoneUK I need to cancel a monthly sim card. Your chat support is not loading on your website, I cant find a phone number to contact you, and I am not using the sim card to ring and cancel. Can you help?
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Stephen (@SteveButchr) reported from Oxfordshire, EnglandHey @VodafoneUK do you have problems in Oxford area as my internet speeds suck? Or have you done the old trick of slowing people’s speed down deliberately? To make room for new customers.
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Jeff Slade (@MadJeffSlade) reported from Oxfordshire, England@ThreeUKSupport So here in Oxford OX2 7AH I have no working phone signal. I am unable to log onto my NHS responder app and can’t even complete a voice call. 3 days in a row. I’ve tried all your usual remedies. Useless. Thank goodness I can use my wife’s @VodafoneUK iPad.
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Liam Clogger (@clogg_er) reported from Oxfordshire, England@VodafoneUK 36hrs without broadband…pathologically stupid customer service keeps referring me to an online broadband hub. Eh, wot?
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William Whitehead (@Clerkenwill) reported from Oxfordshire, EnglandAre Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.
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smacula (@smacula) reported from Oxfordshire, England@mattPez @Vitt2TsNoC @VodafoneUK My worst was with vi#gin media where they start with sorry and then start sounding condescending about you choosing a different deal. Sure, they offer a higher speed, but if it’s not reliable while I’m wfh, it ain’t worth the double you have to pay for it.
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sherriff (@james_sherriff) reported from Oxfordshire, EnglandAfter 20yrs with @VodafoneUK I think I’m going to have to change networks the signal in ox2 is getting worse not better
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK Been waiting now for 3 weeks for my iPhone 11 Pro Max upgrade,keep being told it’s not in stock whilst customer services continue to sell stock you don’t have! Also,the offer I have to sell my current iPhone XS Max will be rescinded in the next 5 days due to the wait!
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK well I can now honestly say that the service from #Vodafone is just awful... poor service for upgrade, wrong billing for upgrade, just dire... don’t use them.
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David Withers (@DavidWithersTHP) reported from Hinton-in-the-Hedges, EnglandJust spend 3hrs trying to sort a simple customer service problem with @VodafoneUK on the phone. 2x cut off, 1x promised call back which didn’t happen, finally informed can’t fix til Monday. That’s an afternoon I’ll never get back.
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Robyn Reade (@bristol_Robyn) reported from Oxfordshire, England@VodafoneUK I understand that these changes need to be made, but I think your timing is poor
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England@VodafoneUK Thanks Liam, I appreciate it but I solved the problem myself. You might want to flag the logic flaw with the ivr team though!
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Mattie (@mattiescottt) reported from Kidlington, EnglandHow can @VodafoneUK TODAY offer a £2.50 ticket for All Points East when I have already paid in full. My luck has been absolutely awful this year 😡
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Aaron Gumbs (@AaronKGumbs) reported from Banbury, EnglandJust received a text from @VodafoneUK asking for feedback on my last call, but my last call was from Vodafone asking for feedback about the service provided. I think I'm stuck in a loop!
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Tessa Bennett (@littlemore20) reported from Oxfordshire, England@DanteHarker @VodafoneUK really doesn`t help
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Clare *Without an 'i'* (@EffEmmGee) reported from Oxfordshire, England@VodafoneUK Losing Internet every day from 11am onwards, every day, several times a day, for about 2 weeks now! Can't speak to a HUMAN as we're constantly being redirected to "Tobi" (bot). Either fix your ****, or offer compensation.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Child of God (@LilKonfuse) reportedDear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.
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maybe: diana 🌞 (@classicdiana) reported@VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone
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Pasty (@rhyshunt5) reported@VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.
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danielle (@DaniB_x) reported@bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.
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Michael MacAulay (@mistermac97) reported@hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise
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Adam James (@atjames88) reported@VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.
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Robin Nakamoto (@RobinNakamoto) reported@VodafoneUK How about you fix your 5G instead?
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Bob Baird (@VanDeretto) reported@VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?