Vodafone Outage Report in Upper Heyford, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Upper Heyford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upper Heyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 13: Problems at Vodafone
Vodafone is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (48%)
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Phone (33%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Upper Heyford, Oxfordshire, England
The most recent Vodafone outage reports came from the following cities: Witney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Upper Heyford, England
Latest outage, problems and issue reports in Upper Heyford and nearby locations:
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Robyn Reade (@bristol_Robyn) reported from Oxfordshire, England
@VodafoneUK I understand that these changes need to be made, but I think your timing is poor
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Jeff Slade (@MadJeffSlade) reported from Oxfordshire, England
@ThreeUKSupport So here in Oxford OX2 7AH I have no working phone signal. I am unable to log onto my NHS responder app and can’t even complete a voice call. 3 days in a row. I’ve tried all your usual remedies. Useless. Thank goodness I can use my wife’s @VodafoneUK iPad.
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Fran Dalley (@fdalley72) reported from Deddington, England
@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Be careful the grass isn't always greener on the other side. Vodafone customer service is appalling and I'm an ex employee of them. Just saying!
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Stephen (@SteveButchr) reported from Oxfordshire, England
Hey @VodafoneUK do you have problems in Oxford area as my internet speeds suck? Or have you done the old trick of slowing people’s speed down deliberately? To make room for new customers.
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sherriff (@james_sherriff) reported from Oxfordshire, England
After 20yrs with @VodafoneUK I think I’m going to have to change networks the signal in ox2 is getting worse not better
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Cllr. Eddie Reeves (@Eddiefreeves) reported from Banbury, England
@VodafoneUK No. Check your call logs @VodafoneUK. It is not appropriate to cheerily pass a customer onto a bot after s/he/they have spent 2+hrs on the phone on 20 Jan & 3 Feb without success. Treat your customers like human beings & call them. Respect their working & family time. Appalling.
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England
@VodafoneUK Thanks Liam, I appreciate it but I solved the problem myself. You might want to flag the logic flaw with the ivr team though!
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Clare *Without an 'i'* (@EffEmmGee) reported from Oxfordshire, England
@VodafoneUK Losing Internet every day from 11am onwards, every day, several times a day, for about 2 weeks now! Can't speak to a HUMAN as we're constantly being redirected to "Tobi" (bot). Either fix your ****, or offer compensation.
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Lisa TownleyWilliams (@lisa_twilliams) reported from Middleton Cheney, England
@VodafoneUK my New Years resolution is to reduce waste and to always buy new. #VeryMeRewards
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Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, England
I know Facebook and all related sites are currently down, but is there anyone else suffering with Vodafone broadband outages in OX33 area? @VodafoneUK
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smacula (@smacula) reported from Oxfordshire, England
@mattPez @Vitt2TsNoC @VodafoneUK My worst was with vi#gin media where they start with sorry and then start sounding condescending about you choosing a different deal. Sure, they offer a higher speed, but if it’s not reliable while I’m wfh, it ain’t worth the double you have to pay for it.
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Carl Webb (@carlrwebb) reported from Upper Heyford, England
@VodafoneUK @VodafoneGroup probably one of the most dire customer services ever experienced! Wrong info every time, txt messages with wrong information, automated systems with wrong information, & customer services that seem to read different screens ever time you call.!
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Liam Clogger (@clogg_er) reported from Oxfordshire, England
@VodafoneUK 36hrs without broadband…pathologically stupid customer service keeps referring me to an online broadband hub. Eh, wot?
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Greg Parrott (@afuturesound) reported from Oxfordshire, England
Yet again @VodafoneUK has zero customer service twice now I should have had a call back yet no a disgrace #CustomerService
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Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, England
@VodafoneUK All lights are white on the front and I can connect to the router, however I have either no or a painfully slow connection. I've rebooted the system and that hasn't helped. I'm happy to dm you. You'll find all the info already there from previous issues.
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Tracey Rose (@wellesleytales) reported from Upper Heyford, England
Dilemma of day @VodafoneUK want to send me code by text before can log on to account But no mobile signal in my house/area so can’t receive text 🤔
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William Whitehead (@Clerkenwill) reported from Oxfordshire, England
Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.
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G e m (@gem_olive) reported from Witney, England
Disgusted in @VodafoneUK so called customer service yet again !
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Amy Taylor (@PetalsbyAmy) reported from Oxfordshire, England
@VodafoneUK I need to cancel a monthly sim card. Your chat support is not loading on your website, I cant find a phone number to contact you, and I am not using the sim card to ring and cancel. Can you help?
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David Withers (@DavidWithersTHP) reported from Hinton-in-the-Hedges, England
Just spend 3hrs trying to sort a simple customer service problem with @VodafoneUK on the phone. 2x cut off, 1x promised call back which didn’t happen, finally informed can’t fix til Monday. That’s an afternoon I’ll never get back.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Burcu Reyhan (@cayoraa) reported
@rolagemen @VodafoneUK I and my husband have the same problem at that area. Because of the internet connection problem, I had to end my online job interview. Should sue @VodafoneUK normally just because of this😡
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Charles (@crawfc_kent) reported
@MayorofLondon But why has the @VodafoneUK Wi-fi service now vanished ? There have been so many historic promises of Wi-fi or mobile coverage
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James Lowe (@james_l89) reported
@VodafoneUK @NOWTV my Vodafone phone contract ends 27/06 and I need to cancel NOW TV from auto renewing. I've spoken to someone at NOW TV who has said Vodafone have to cancel it, and I've spoken to someone at Vodafone who are saying NOW TV have to cancel it.
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LT (@lucy_thomson07) reported
@VodafoneUK Could someone actually let me know how to speak to someone? As a customer of 10 years, it has failed on the phone line with your digital assistant and your online chat won’t work either. Looking to move to a different provider and need some assistance
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Mark Bloxham (@MarkBloxham66) reported
@VodafoneUK I am at the end of my tether in regard to customer services and my broadband if I cannot get a response I will cancel my DD and walk away
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Rachael Harrison (@rachh309) reported
@VodafoneUK Thanks James - I do understand that’s what you are doing, my question was more why did you feel the need to do it but not communicate it to your customers? Are we able to cancel our contracts with no penalty as a result?
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Lycamobile UK (@LycamobileUK) reported
@N88750880 @VodafoneUK @cedrsays Further to your issue, please be informed that, once the PAC code issued to the other network provider for porting, as for the process the service to your number will be completely deactivated from Lycamobile network.
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James Millar (@JamesMi36448366) reported
@Kellyclay13 @VodafoneUK yes, it’s the surprise bills that are really irritating. and the customer service takes so long and is abysmal
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Sandra Hale (@sandrahale8) reported
@VodafoneUK I’m extremely frustrated by the very poor network coverage that I have been receiving lately. Its been completely unreliable and nothing like as good as it ever was. New iPhone 12 Pro made useless by Vodafone limitations at home. Help!!
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Roxy 💙 wear a mask and respect other people's 2m (@FireyRoxy) reported
@ryles_mark @StopFundingHate @VodafoneUK You were talking to me, not to SFH. And I never said that it was their entire customer base, I said that if you look at the percentage of the two figures and map that to their user base, it would equate to that.