Vodafone outages and service status in Upper Heyford, England
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- Vodafone generated 0 outage signals in the last 24 hours around Upper Heyford, including 0 direct reports.
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Problems in the last 24 hours in Upper Heyford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upper Heyford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Upper Heyford, England
Latest outage, problems and issue reports in Upper Heyford and nearby locations:
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Lisa TownleyWilliams (@lisa_twilliams) reported from Middleton Cheney, England@VodafoneUK my New Years resolution is to reduce waste and to always buy new. #VeryMeRewards
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David Withers (@DavidWithersTHP) reported from Hinton-in-the-Hedges, EnglandJust spend 3hrs trying to sort a simple customer service problem with @VodafoneUK on the phone. 2x cut off, 1x promised call back which didn’t happen, finally informed can’t fix til Monday. That’s an afternoon I’ll never get back.
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William Whitehead (@Clerkenwill) reported from Oxfordshire, EnglandAre Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.
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Tim Comont RN (@TGVComont) reported from Oxfordshire, England@VodafoneUK Really dissapointed with the broadband service. We were supposed to be up and running last Thursday and nothing. No one can tell me exactly what’s wrong with the line but another engineer can’t come until the 7/9. 2 weeks after the initial date!
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Tessa Bennett (@littlemore20) reported from Oxfordshire, England@DanteHarker @VodafoneUK really doesn`t help
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK Been waiting now for 3 weeks for my iPhone 11 Pro Max upgrade,keep being told it’s not in stock whilst customer services continue to sell stock you don’t have! Also,the offer I have to sell my current iPhone XS Max will be rescinded in the next 5 days due to the wait!
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Liam Clogger (@clogg_er) reported from Oxfordshire, England@VodafoneUK 36hrs without broadband…pathologically stupid customer service keeps referring me to an online broadband hub. Eh, wot?
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smacula (@smacula) reported from Oxfordshire, England@mattPez @Vitt2TsNoC @VodafoneUK My worst was with vi#gin media where they start with sorry and then start sounding condescending about you choosing a different deal. Sure, they offer a higher speed, but if it’s not reliable while I’m wfh, it ain’t worth the double you have to pay for it.
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Greg Parrott (@afuturesound) reported from Oxfordshire, EnglandYet again @VodafoneUK has zero customer service twice now I should have had a call back yet no a disgrace #CustomerService
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Carl Webb (@carlrwebb) reported from Bicester, EnglandFeeling the love for @VodafoneUK today, fantastic customer service, just a shame they couldn’t replace my lost #AppleWatch 😭
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Stephen (@SteveButchr) reported from Oxfordshire, EnglandHey @VodafoneUK do you have problems in Oxford area as my internet speeds suck? Or have you done the old trick of slowing people’s speed down deliberately? To make room for new customers.
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Robyn Reade (@bristol_Robyn) reported from Oxfordshire, England@VodafoneUK I understand that these changes need to be made, but I think your timing is poor
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Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, England@VodafoneUK All lights are white on the front and I can connect to the router, however I have either no or a painfully slow connection. I've rebooted the system and that hasn't helped. I'm happy to dm you. You'll find all the info already there from previous issues.
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Carl Webb (@carlrwebb) reported from Upper Heyford, England@VodafoneUK @VodafoneGroup probably one of the most dire customer services ever experienced! Wrong info every time, txt messages with wrong information, automated systems with wrong information, & customer services that seem to read different screens ever time you call.!
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Clare *Without an 'i'* (@EffEmmGee) reported from Oxfordshire, England@VodafoneUK Losing Internet every day from 11am onwards, every day, several times a day, for about 2 weeks now! Can't speak to a HUMAN as we're constantly being redirected to "Tobi" (bot). Either fix your ****, or offer compensation.
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Jeff Slade (@MadJeffSlade) reported from Oxfordshire, England@ThreeUKSupport So here in Oxford OX2 7AH I have no working phone signal. I am unable to log onto my NHS responder app and can’t even complete a voice call. 3 days in a row. I’ve tried all your usual remedies. Useless. Thank goodness I can use my wife’s @VodafoneUK iPad.
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sherriff (@james_sherriff) reported from Oxfordshire, EnglandAfter 20yrs with @VodafoneUK I think I’m going to have to change networks the signal in ox2 is getting worse not better
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England@VodafoneUK Thanks Liam, I appreciate it but I solved the problem myself. You might want to flag the logic flaw with the ivr team though!
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Fran Dalley (@fdalley72) reported from Deddington, England@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Be careful the grass isn't always greener on the other side. Vodafone customer service is appalling and I'm an ex employee of them. Just saying!
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CityFibre (@CityFibre) reported@hollymorgs @VodafoneUK Sorry to hear about the trouble your father has been having with his installation. Since the service is with Vodafone, they are responsible for managing and scheduling all installation appointments. Please continue to coordinate directly with them to get this resolved. Thank you.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Gill R (@thespiralquirk) reportedDearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄
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WorldCupWilly1966 (@Worldcupwil1966) reported@VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present
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CarolineS (@Carolin85504213) reported@VodafoneUK your network is down in Fleet Hampshire
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Mr O (@mikel_funky) reported@VodafoneUK can you fix the ****** internet on your broadband FFS
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Sunil (@SSunilraj6388) reported@VodafoneUK Hey Vodafone UK what a absolute joke of customer service , your customer support guys are clueless , spoke to a guy called Eshwar or Ishwar, says he can’t do anything , asked to talk to supervisor says there are none available , what a joke
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.
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Colin Miller (@jamieguy1975) reported@VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.
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Hello Purgatory (@HelloPurgatory) reported@VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.