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Vodafone outages and service status in Upper Heyford, England

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  • Vodafone generated 0 outage signals in the last 24 hours around Upper Heyford, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Upper Heyford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upper Heyford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Upper Heyford, England

Latest outage, problems and issue reports in Upper Heyford and nearby locations:

  • fdalley72
    Fran Dalley (@fdalley72) reported from Deddington, England

    @Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Be careful the grass isn't always greener on the other side. Vodafone customer service is appalling and I'm an ex employee of them. Just saying!

  • james_sherriff
    sherriff (@james_sherriff) reported from Oxfordshire, England

    After 20yrs with @VodafoneUK I think I’m going to have to change networks the signal in ox2 is getting worse not better

  • wellesleytales
    Tracey Rose (@wellesleytales) reported from Upper Heyford, England

    Dilemma of day @VodafoneUK want to send me code by text before can log on to account But no mobile signal in my house/area so can’t receive text 🤔

  • carlrwebb
    Carl Webb (@carlrwebb) reported from Upper Heyford, England

    @VodafoneUK @VodafoneGroup probably one of the most dire customer services ever experienced! Wrong info every time, txt messages with wrong information, automated systems with wrong information, & customer services that seem to read different screens ever time you call.!

  • smacula
    smacula (@smacula) reported from Oxfordshire, England

    @mattPez @Vitt2TsNoC @VodafoneUK My worst was with vi#gin media where they start with sorry and then start sounding condescending about you choosing a different deal. Sure, they offer a higher speed, but if it’s not reliable while I’m wfh, it ain’t worth the double you have to pay for it.

  • Eddiefreeves
    Cllr. Eddie Reeves (@Eddiefreeves) reported from Banbury, England

    @VodafoneUK No. Check your call logs @VodafoneUK. It is not appropriate to cheerily pass a customer onto a bot after s/he/they have spent 2+hrs on the phone on 20 Jan & 3 Feb without success. Treat your customers like human beings & call them. Respect their working & family time. Appalling.

  • carlrwebb
    Carl Webb (@carlrwebb) reported from Upper Heyford, England

    @VodafoneUK well I can now honestly say that the service from #Vodafone is just awful... poor service for upgrade, wrong billing for upgrade, just dire... don’t use them.

  • clogg_er
    Liam Clogger (@clogg_er) reported from Oxfordshire, England

    @VodafoneUK 36hrs without broadband…pathologically stupid customer service keeps referring me to an online broadband hub. Eh, wot?

  • lisa_twilliams
    Lisa TownleyWilliams (@lisa_twilliams) reported from Middleton Cheney, England

    @VodafoneUK my New Years resolution is to reduce waste and to always buy new. #VeryMeRewards

  • carlrwebb
    Carl Webb (@carlrwebb) reported from Upper Heyford, England

    @VodafoneUK Been waiting now for 3 weeks for my iPhone 11 Pro Max upgrade,keep being told it’s not in stock whilst customer services continue to sell stock you don’t have! Also,the offer I have to sell my current iPhone XS Max will be rescinded in the next 5 days due to the wait!

  • VeedubGeezer
    Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, England

    @VodafoneUK All lights are white on the front and I can connect to the router, however I have either no or a painfully slow connection. I've rebooted the system and that hasn't helped. I'm happy to dm you. You'll find all the info already there from previous issues.

  • MadJeffSlade
    Jeff Slade (@MadJeffSlade) reported from Oxfordshire, England

    @ThreeUKSupport So here in Oxford OX2 7AH I have no working phone signal. I am unable to log onto my NHS responder app and can’t even complete a voice call. 3 days in a row. I’ve tried all your usual remedies. Useless. Thank goodness I can use my wife’s @VodafoneUK iPad.

  • IanAShepherd
    Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    @VodafoneUK Thanks Liam, I appreciate it but I solved the problem myself. You might want to flag the logic flaw with the ivr team though!

  • carlrwebb
    Carl Webb (@carlrwebb) reported from Bicester, England

    Feeling the love for @VodafoneUK today, fantastic customer service, just a shame they couldn’t replace my lost #AppleWatch 😭

  • stevesquire1
    steve squire (@stevesquire1) reported from Witney, England

    @VodafoneUK customer service my arse

  • afuturesound
    Greg Parrott (@afuturesound) reported from Oxfordshire, England

    Yet again @VodafoneUK has zero customer service twice now I should have had a call back yet no a disgrace #CustomerService

  • bristol_Robyn
    Robyn Reade (@bristol_Robyn) reported from Oxfordshire, England

    @VodafoneUK I understand that these changes need to be made, but I think your timing is poor

  • EffEmmGee
    Clare *Without an 'i'* (@EffEmmGee) reported from Oxfordshire, England

    @VodafoneUK Losing Internet every day from 11am onwards, every day, several times a day, for about 2 weeks now! Can't speak to a HUMAN as we're constantly being redirected to "Tobi" (bot). Either fix your ****, or offer compensation.

  • DavidWithersTHP
    David Withers (@DavidWithersTHP) reported from Hinton-in-the-Hedges, England

    Just spend 3hrs trying to sort a simple customer service problem with @VodafoneUK on the phone. 2x cut off, 1x promised call back which didn’t happen, finally informed can’t fix til Monday. That’s an afternoon I’ll never get back.

  • VeedubGeezer
    Aaron Marsh (@VeedubGeezer) reported from Stanton Saint John, England

    I know Facebook and all related sites are currently down, but is there anyone else suffering with Vodafone broadband outages in OX33 area? @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetsByTamzin
    Tamzin (@TweetsByTamzin) reported

    So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

  • edinamdean
    Dr Edinam Dean Eton (@edinamdean) reported

    @VodafoneUK why exactly are you charging us so much every month, for the most inconsistent mobile service in the country?

  • classicdiana
    maybe: diana 🌞 (@classicdiana) reported

    @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

  • CD_Zombiee
    CD_Zombie (@CD_Zombiee) reported

    @VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist

  • zu_h_air
    𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported

    @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

  • montyclapton5
    Martin Parry (@montyclapton5) reported

    @VodafoneUK why does everyone in your customer care team want an argument...Worse service l have ever had..over 15 minutes each time l call to get no where.. Useless embarrassing company..

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • stimmo64
    Barrie Stimpson (@stimmo64) reported

    Hi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.

  • karen_sen
    karen sen (@karen_sen) reported

    @VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳

  • judahbenhur77
    Simon Dealey (@judahbenhur77) reported

    @VodafoneUK why do I keep getting cold calls from your call centre, then when I tell them I have a business provided Vodafone mobile not a personal paid for mobile your staff hang up the call......its rude and unprofessional.