Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Bridgend, Blackwood, Caerphilly, Cardiff, Pontypridd, Pontyclun, Hengoed, Bargoed and Cymmer.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Kempton
(@misslaureneve) reported
I have uni assignments due and a 4 year old, being a single parent with no internet makes this SO hard. @VodafoneUK #complaint
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Darryl
(@dazturbogucci) reported
@VodafoneUK you should be ashamed of your customer service and how you deal with people. Things are already tough enough is this world without you treating your customers like 2nd class citizens. Your systems and procedures are outdated and not fit for purpose. Disgusting
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Leah
(@leahlou0508) reported
@VodafoneUK disgusting customer service. Can't speak to a manager about mobile broadband that isn't fit for purpose. Adding credits to my account without my authorization and marking an issue as resolved when it is not. Someone from @VodafoneUK contact me now!
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suzy
(@suzympawsey) reported
@VodafoneUK please can we have an update on the outage near Kings Lynn? Nearly 36 hours without broadband which is much needed for working from hom tomorrow!
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Sam🌛
(@saamr28) reported
@VodafoneUK I cancelled my Vodaphone pay monthly in December and the date my networks moved over to o2 was 3rd jan. I payed a bill on 3rd jan to Vodafone. I still have a direct debit due to come out 3rd feb. Is this correct or should I cancel the direct debit?
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Trifurcations
(@loopywhorl) reported
@VodafoneUK our minimum term for our broadband contracts ends soon. If we do nothing do we go on to a rolling contract which we can cancel at anytime? Or do we go on to another 24 months contract where we have to give notice? Thanks
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Catherine Jones
(@Catheri65955522) reported
@VodafoneUK I have just submitted a complaints form, 19 days and counting with no home broadband… I am disgusted, disappointed and have been told so many tall tales I am at my wits end. Please deal with my complaint ASAP.
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suzy
(@suzympawsey) reported
@NEMM95 @VodafoneUK Is your internet still not working? Mine still isnt 🙁
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Lauren Kempton
(@misslaureneve) reported
@VodafoneUK I have now spent hours over the last few weeks trying to have someone sort my internet problem. Nobody every calls back, nobody listens your customer service is terrible, I am paying for a service I’m not getting. PLEASE sort out sending an engineer
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Rakosn1cek
(@Rakosn1cek) reported
@VodafoneUK give us an update on when the broadband will be back. Down since 11am yesterday. Tired of chatting with bot.