Vodafone

Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 03/09/2026 13:35

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • sarahlc34 sarah clifford (@sarahlc34) reported from Rhoose, Wales

    @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DYELthough Jay Edmonds (@DYELthough) reported

    @VodafoneUK Please could you explain your policy that a storeworker cannot assist in contacting customer service "due to COVID" ?

  • krazyyysid siddharth shukla (@krazyyysid) reported

    @VodafoneUK Need urgent help. My port out got messed up because the PAC code seems to have some issues. On-call with customer service from last 3 hrs now.

  • PMClack Paul Clack (@PMClack) reported

    @VodafoneUK very upset and cross with service from you, we are never using your services again. I was a loyal customer since 2017, went to upgrade to Super WiFi and you have cut me off and cancelled my telephone line. I now have no phone or broadband and can't get my old number.

  • DYELthough Jay Edmonds (@DYELthough) reported

    @VodafoneUK Then why are you open at all? Every service you offer can be done over a phone or online. I don’t see the point of this decision, it unnecessarily makes the consumers life more difficult.

  • jplatt9 Jamie Platt (@jplatt9) reported

    @virginmedia any chance of you providing high speed broadband in SK7 area so I don’t have to put up with the terrible @VodafoneUK broadband for much longer? #day3ofnointernet

  • MegaMarioBros2 MegaMarioBros (@MegaMarioBros2) reported

    @VodafoneUK my wifi is down!

  • roboemjay SmoothEmJay (@roboemjay) reported

    @VodafoneUK I see your service is STILL complete trash. Disconnected 3 times in the last fking hour. I'm not going to DM you. Not going through your brain dead chat support system. This has gone on since the start of the contract. You're garbage. Just know that.

  • richieh Richie H  (@richieh) reported

    standard @VodafoneUK policy for support calls to put you on hold for 15 mins and then just cut you off. Customer service at Vodafone is totally useless.

  • Ryan_DMar Ryan Martin (@Ryan_DMar) reported

    @VodafoneUK BT are telling me that VF need to submit a ORDI, and that VF need to do it as I don't have an account with BT but have been with VF for 15+yrs. The VF customer service rep I spoke to said they can't help and that it's BT who need to sort it. 2/2

  • stuwallace Stuart Wallace (@stuwallace) reported

    @VodafoneUK 3 months to get £857 in insurance payments back to 2017 for devices I no longer have. Never told how to cancel and assumed shop cancelled. £40 compensation offered. Ofcom and FCA are next people I’m contacting.