Vodafone outages and service status in Pontyclun, Wales
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontyclun, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 6 days ago |
|
Cardiff
|
Wi-fi | 7 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Cardiff
|
Wi-fi | 11 days ago |
|
Cardiff
|
TV | 13 days ago |
|
Cardiff
|
TV | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
-
Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAlways a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
-
Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬 (@pixieglas) reported from Cardiff, Wales@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
-
Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, WalesGreat customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
-
Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
-
Kellie Thorne (@kelliethorne) reported from Cardiff, Wales@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
-
Laura 2022 (@beynonlv) reported from Cardiff, WalesProblems with mobile data twitter not loading images? @VodafoneUK
-
Jeremy Sparkes (@JeremySparkes) reported from Cardiff, WalesWhen will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
-
peter darney (@PeterDarney) reported from Penarth, WalesHey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
-
Peter N (@gooner1947) reported from Blackwood, WalesI have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
-
Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAnd now @VodafoneUK have cut me off when I asked to make a complaint. Really?
-
Jules Morgan (@thejoolzman) reported from Penarth, Wales@VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!
-
J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
-
J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK when I port my number over to my account do I call customer service?
-
J∆MES VIΠCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
-
Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
-
Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
-
Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
-
🌸 (@chelsjones_x) reported from Caerphilly, WalesDespite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
-
Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Angela (@AngstAHD) reportedMy morning absolutely destroyed by @VodafoneUK 's customer 'service' chat window.
-
Antonio Medina (@Antonio85956307) reported@VodafoneUK Well 5 minutes waiting. I’m getting more frustrated with Vodafone. Vodafone it’s starting to reveal being an unprofessional company. I’ve been a customer for long time. This time because I decided not to upgrade to a new phone they took free roaming away from me.
-
Lynn Eagers (@LynnEagers) reportedOne of the reasons I always stuck with @VodafoneUK was the customer service but after the multiple times I’ve tried and been sent to botchat that always gets it wrong I’m done anyone know what @SkyUK is like for mobile
-
frances annets (@fracann) reportedBut if we miss a contact that's going to make her life even harder. It's not like her life isn't hard enough . @VodafoneUK I've spent an hr with customer services, lovely but basically 'computer says no' If you're really supporting Ukraine then please help. #Ukraine
-
Dharm Tailor (@djdharms) reported@VodafoneUK @mst3kuk This has been down for some time, it is not really acceptable. Surely it would make sense to re-enable those accounts that would be quite easy to do. You can investigate the route cause after.
-
D'Artagnan (@3rdMusketeer) reported@VodafoneUK @Wimbledon Perhaps you could if invested the cash in coverage of huge parts of hampshire that has no service?
-
Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Loughton, England@gblondon1 @VodafoneUK Yes it’s bad ! 👎🏽
-
Christopher Mitchell 💙 (@designbychrism) reported@VodafoneUK is your broadband down? My broadband just suddenly stopped working a few minutes ago.
-
Neil Diplock (@ndippa) reported@VodafoneUK morning I’ve just tried to speak to customer care about an ongoing issue and the line was so bad that I couldn’t hear a thing they tried to fix it but couldn’t so they just hung up very poor
-
Shane Nicholl (@shanenicholl) reported@VodafoneUK @OpenreachHelp Ordered broadband 3 months ago but still hasn't been activated, previous connection cut off 2 weeks ago when Vodafone took over connection, now told it will be 1st July at the earliest. Can't work from home as backup 4G dongle signal too weak. Shambles.