Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Liv Blunn
(@liv_blunn) reported
Amazing service from @VodafoneUK today when my broadband cable got cut accidentally. Obvs worse things happening in the world, but in mine, they were an absolute saviour 🙏🏼
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Narnia Louise ☮ ❤
(@BlissAndTonic) reported
@elaine_f14 @VodafoneUK Kent is definitely having an issue! My data doesn’t work today and 2345 was asking me to “confirm my number” as if it didn’t know what number I was calling from?! Thou I’d been hacked/someone was trying to switch my number to another network or something.. They need to sort this
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Tiffers
(@Tiffers1973) reported
@VodafoneUK Have replied to dm and get automated responses saying response isn't understood your TOBI is infuriating and is driving me insane please stop wasting my time when you ask someone to dm so you can resolve issues please make it clear you will be sending an automated response 🙄🙄🙄
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Paul
(@Owlsaints) reported
@VodafoneUK I have replied and got this auto response “I'm sorry, we couldn't understand that. Pick one of the options below - that'll give us an idea of how we can help.”
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Dave
(@Dave78997951) reported
Almost at the end of my @VodafoneUK contract and suddenly my internet is awful, everywhere. Coincidence??
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Roger Acton
(@rogeracton) reported
@VodafoneUK help please. As your sure signal service is stopping I need to enable Wi-fi calling on my iphone11 but can’t get it to work. Switched it off and on on my phone, restarted phone, turned Wi-fi calling off and on via My Vodafone, nothing. I cannot make calls
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Rhys Evans
(@rhys_evans) reported
@VodafoneUK hello, are you more helpful than your complaints team and able to help, please? Tried to register a number, got an error message, your complaints team say that it’s because I haven’t registered and I should try to register…..
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Volpid Frosty
(@_FrostN_) reported
@VOXI_UK @VodafoneUK I would like to politely point out how stupid it is to do maintenance at 10-11pm
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💀ʟօʟɢօȶʏɛʀȶǟɢֆ💀
(@LOLGotYerTags) reported
@Petrolhead_Rich @VodafoneUK In the 3rd pic they say it's a network issue too, looks like there's no communication between departments at all. Like.. just face it, there isn't sufficient network coverage and they need more masts /stronger masts that can push signals out further.
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boots and cats
(@georgine___) reported
@VodafoneUK why isn’t there vodafone wifi on the tube anymore? v important that u fix this