Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Treharris, Cardiff, Caerphilly, Bridgend and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Treharris |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tim
(@kjahxbox) reported
@VodafoneUK what's the point in WiFi calling if you can't have it selected all the time? Kind of defeats the point, like in this situation where my calls keep dropping anyway because the signal is on and off. Prior to weekend, I consistently had full 4g signal. When will resume?
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Joanne 🎿♥️
(@JoanneBircsak) reported
@VodafoneUK I have tried since 10.00am to speak to Keerti, Vishal, Rajat, Sonali, Sonu, Emily, and I recall 3 others. No one is able to resolve the issue ? 6.5 hours on webchat to sort out old invoices from January 2020 that were never charged out to us? What do we tell our mortgage lender?
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Sophie Lou Blue
(@Sophs_Pud) reported
@VodafoneUK complaining to Vodafone about a poor network connection and the call cuts out. Can anyone say #ironic #poornetwork
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Ricardo Musch
(@RicardoMusch) reported
@VodafoneUK Hi Harriet, in that case I want to cancel my contract without charge because I have been misled to believe it includes WiFi on the tube. Nowhere was it announced it would stop working and if I had known this 2 months ago I would not have started a contract with Vodafone.
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ozy
(@MrOzy85) reported
Cant wait till my contracts with @VodafoneUK expire so i can leave. Broadband is horrific and my mobile data has been shite lately aswell. Give up contacting them as they never actually do anything, been on at them for years about my broadband #Vodafone #WiFi
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Kate Marriott
(@KateMarriottUK) reported
@VodafoneUK on hold for 3 hours in 2 days. Still no help. Here on Twitter you tell me to dm and select an option that doesn’t even exist.
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Nicholas kane
(@Nicokane24) reported
@VodafoneUK I need to order a new simcard and was told to use tobi....tobi never works lol "oops something went wrong" for days 😭😭
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Emma de Vries
(@MemsaCam) reported
@VodafoneUK @QuadsnQuinoa It’s actually been 4 weeks (5 mins was frustrated sarcasm) and the service over the last 1.5 weeks has been nothing short of dreadful
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Kate Marriott
(@KateMarriottUK) reported
@VodafoneUK That option doesn’t exist ! Unbelievable - even impossible to reach you on Twitter. I see a pattern emerging. This is why after 20 years I will be leaving. Zero customer care.
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Joanne 🎿♥️
(@JoanneBircsak) reported
@AskEquifax I am TRYING so HARD to resolve the issues with @VodafoneUK 6.5 hours of webchat today !! No-one seems to be able to handle this matter. We now discover 2 x final invoices for our sim only business mobiles have remained unpaid since Jan 2020. Why ? No-one knows? Except Equifax.