Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Mountain Ash, Ferndale, Cardiff, Caerphilly, Hengoed, Tonypandy, Porth, Barry and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash |
Phone | |
| Ferndale |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Mountain Ash |
Phone |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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for the record....
(@Cads247) reported
@VodafoneUK Jamie. Makes no difference. I don’t have a Vodafone mobile so can’t call 191. That shows how much Vodafone really don’t care. Get a manager / supervisor or someone in authority to call me directly. I’m sure if I was a multinational company with same issues I’d get a call!!
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Sam
(@Sam14Nov) reported
from
London Colney, England
I've recently become a member of your network @VodafoneUK. Have to say that it's been an absolute letdown as far uninterrupted data service goes. Y'day was my first day with you & ever since, the connection's been inconsistent. Can you please check and rectify this on priority?
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Stewart Murdoch
(@Murlan9) reported
@VodafoneUK Hi Vodafone. Let's do this in public since I tried privately and got nothing. My complaint is on the link, all of my complaints are in my customer notes. . Your head of customer experience, has my account number as I messaged her directly and didn't receive my call she promised
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JJ
(@JarvisJonny) reported
@VodafoneUK I have an issue with my most recent bill and need it sorting can’t get through to anyone as I keep getting told to go to your online chat which doesn’t work is there anything you can do??
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✨Little Parry✨
(@MadameCupcakes) reported
Totally devastated and upset and furious that @VodafoneUK could treat me like this, after being loyal customer for over 20 years. My stress levels have gone so high, no phone, no internet - how could you??? 😭😭
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#61🏁
(@JaegarThompson) reported
@officialgiggs @SkyHelpTeam @VodafoneUK are just as worst .. believe me when I say that 🥱
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Charlotte S.
(@haganshipsides) reported
@victoriablvck__ @VodafoneUK I get the same rubbish service and when I complain I get told that they don’t guarantee WiFi and it’s in the contract. How can you not guarantee a single WiFi signal in 2021?
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Kim Cowley
(@KimCowley2) reported
@VodafoneUK @ianmid1 Pay as you go 1 has started to charge me for incoming text even when my phone is off, as well as charging for calls I have not answered. disgusting service
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✨Little Parry✨
(@MadameCupcakes) reported
Disgusted that @VodafoneUK have treated me this way & now I cannot telephone for help if I suddenly become ill. What a cruel & callous Telecommunications company Vodafone have become, I was told twice in the last 7 days that my services would be resumed. But now total cancelled😭
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JT PE
(@jtowePE) reported
Seriously @VodafoneUK 4th week of problems, now sent a formal complaint, been lied to repeatedly and today is the last straw. Strongly advise anyone considering leaving @O2 @TalkTalkGroup from an apparent better deal, they are miles better than this awful company! Don’t do it!