Vodafone

Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 11/24/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed and Bargoed.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomBridgend Total Blackout
United KingdomBlackwood Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Phone

Community Discussion

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Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • Welshspencer Russell S Downe (@Welshspencer) reported from Penarth, Wales

    @VodafoneUK when I call customer service I expect to be able to understand what they say

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • SophieTurner_7 Sophie (@SophieTurner_7) reported from Barry, Wales

    So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HunterCPFC Hunter 🦅 (@HunterCPFC) reported

    After 22 years of **** service at @VodafoneUK I’ve switched to Sky Mobile to give them a crack at disappointing me.

  • MadWolfMan16 MadWolfMan16 (@MadWolfMan16) reported

    @VodafoneUK @sineterre Your network checker is rubbish. Says everything is working fine when clearly it's not. My mobile data is down again and if you check down detector your see this is a iusse many people are having today all over the UK

  • _thevixxen Holly💋 (@_thevixxen) reported

    @VodafoneUK the worst network ever& with rubbish customer service 😕

  • Ryan_Colaco Ryan Colaço (Ryan C™) #BLM (@Ryan_Colaco) reported

    @VodafoneUK How about customers who have never had 5G, but pay for it and live and go in areas where they should be getting it? How about customers not able to speak to someone, because they get shafted to Tobi (the online chat assistant) to save Vodafone human staff from dealing with them?

  • _thevixxen Holly💋 (@_thevixxen) reported

    @VodafoneUK the worst network ever with rubbish customer service 😕

  • Airlessmean 🎮Airlessmean 🎮 (@Airlessmean) reported

    @VodafoneUK over the past month why has signal and data been terrible? "Network improvements" more like downgrades happening.

  • Amy_Willis Amy Willis (@Amy_Willis) reported

    @RNKirsty @VodafoneUK I'm cancelling mine. Really poor. They used to be fantastic. No idea what's gone wrong

  • mileswithshell Michelle (@mileswithshell) reported

    The customer service from @VodafoneUK is so awful. Having just spent 45 minutes in an online chat trying to report an issue, first via a bot, then via two operators, I have been told to call the call centre. The call centre would not put me through to a human and told me to (1/2)

  • WishboneBrewery WishboneBrewery (@WishboneBrewery) reported

    @VodafoneUK So the person on your support line said you had recently stopped moving Vodafone numbers between Vodafone accounts. Were they wrong?

  • pompeyhedge ed francis (@pompeyhedge) reported

    @VodafoneUK @BListAtCapital Not aware of issues??? People have been telling you from all over the country! The down detector sites are telling you. Stop lying to people.