Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (14%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Bridgend, Blackwood and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
-
Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
-
Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
-
KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
-
Claire Taylor
(@taylored_beauty) reported
from
Llantwit Fardre, Wales
@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
-
James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
-
Sophie
(@SophieTurner_7) reported
from
Barry, Wales
So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
-
Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
-
Sophie
(@SophieTurner_7) reported
from
Barry, Wales
.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
-
Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
-
Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
-
Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
-
HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
-
Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
-
Sophie
(@SophieTurner_7) reported
from
Barry, Wales
2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
-
Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
-
OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
-
This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
-
Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
-
Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Raza
(@hassanrh) reported
Hey @VodafoneUK my wife has been trying to login to her account since 3 Jan, she has had 3 web chats and she keeps being told that it should be sorted in 2 days. We are beginning to wonder if her account will ever work, she does not want to leave but may have no option
-
Angelos Pompeo
(@twoinhalers) reported
@VodafoneUK No idea what you are talking about, how does the above message help resolve my issue? Or are you just a bot? Because that makes no sense - try reading back what you have just said
-
sue
(@Samba20011) reported
@VodafoneUK have you noticed a pattern to everyone’s tweets! A constant barrage of terrible customer service- how about you call a customer back every now and then
-
Patricia Ann Horne
(@PatriciaAnnHor3) reported
@VodafoneUK What is going on with your service? I’ve had no 4G or 3G on my phone all day. Is this going to continue?
-
Melissy Teapot
(@MelissaAmes73) reported
@IAMDesignerBeth @VodafoneUK The only way they could match Three (in £ if not quite in data) was for me to cancel my contract and take out a new "basic" plan. At which stage its just like changing provider, but I thought staying with Vodafone would be less hassle 😐
-
@brock_10
(@brock_10) reported
@VodafoneUK Liverpool still having network issues this is over 1 month now!
-
Debfig
(@Debfig74) reported
@VodafoneGroup @VodafoneUK so so disappointed with your customer service - time to find new broadband provider 😓
-
Natasha ♡
(@NatJablonskas) reported
from
Nottinghamshire, England
@VodafoneUK 2/2 me. Got through & they advised they no longer deal with that issue & i need to speak to you. But you advise that I speak to them! Being passed back & forth. How do i make a complaint please?? #vodafone
-
clare hopper
(@Mrs_Angel_01) reported
@VodafoneUK Would be happy to win anything this year never seem to be lucky
-
sue
(@Samba20011) reported
@VodafoneUK @hacks16 @hacks16 unfortunately they will only be in touch in 12 hrs just to ask another question - if the had the ability to pick up the phone and call a customer I’d die of shock