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Vodafone service status in Pontyclun, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pontyclun, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 5 days ago
Cardiff Wi-fi 6 days ago
Cardiff Wi-fi 9 days ago
Cardiff Wi-fi 10 days ago
Cardiff TV 12 days ago
Cardiff TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • jabber_taff
    Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • 78LG
    Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Garethknightdj
    Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • WynfordE
    Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • 78LG
    Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • tomosvw
    Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • sarahlc34
    sarah clifford (@sarahlc34) reported from Rhoose, Wales

    @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

  • PerformandGrow
    Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkNightMoofie
    🤘🏻Gary/Gawy🤘🏻 (@DarkNightMoofie) reported

    @VodafoneUK I’m very pleased to see the images and video issue SEEMS to be fixed now after FOUR days 🙄 But I’m still gonna leave as soon as I can. You took way to long to fix this issue and there was no tweet put out official saying so either. Unacceptable

  • LaurenSH96
    Lauren Herrington (@LaurenSH96) reported

    @VodafoneUK internet has gone down. Been down since around 9pm! I need the internet to keep Alexa on, to keep my bloody 1year old asleep. Hurry up and fix!!!

  • belu9110
    Maria Belen Alvarez (@belu9110) reported

    @VodafoneUK hello, I’ve been trying for days to get onto the my Vodafone app but just getting error code 2404 every time, I’ve tried reinstalling the app, updating my phone and nothing works. Can you help me with this? Thanks

  • DarkNightMoofie
    🤘🏻Gary/Gawy🤘🏻 (@DarkNightMoofie) reported

    So I just called your customer service @VodafoneUK and am NOT happy with the way I was spoken to. Your representative spoke down to me as if I’m stupid. I don’t expect to be spoken to like that when I call your customer service team, absolutely appalling

  • TheFastShow1
    TheFastShow (@TheFastShow1) reported

    @VodafoneUK Thanks for this. I’ve already tried that and it makes no difference, although this morning, it seems like normal service may have resumed

  • krobbo81
    Keith (@krobbo81) reported

    @VickyCharl22 @VodafoneUK I’m having problems getting a network since 10pm tonight. I was told via a Live Chat that Vodafone is down in my local area but if you do a search on here it seems Vodafone is down across Europe.

  • esiotrot54
    Nemesis (@esiotrot54) reported

    @VodafoneUK I have given my details to so many numpties in Vodafone all of whom say they will sort this but nobody ever does so I keep going round in a loop getting nowhere—complaint ref is 22825623–so please sort it once and for all

  • cxrolines
    𝖈𝖆𝖗𝖔𝖑 (@cxrolines) reported

    @VodafoneUK I plugged in my router yesterday, told to wait until midnight for it to be activated. it’s been over 24 hours since the engineer came round and I still have a red flashing light over the Internet. wtf

  • kayabenaa
    Kay (@kayabenaa) reported

    @drizzykay This time was actually an issue with @VodafoneUK was so annoying

  • redmeister81
    Chris (@redmeister81) reported

    Don't know why people are moaning about not being able to tweet on @VodafoneUK , I'd just like to be able to make a proper phone call. Hardly any signal in #Altrincham. Sort it out you 36 month contract but we can still shove the prices up and provide a crap service cowboys