Vodafone service status in Pontyclun, Wales

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Pontyclun, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, and Caerphilly.

City	Problem Type	Report Time
Hengoed	Phone	5 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	Wi-fi	9 days ago
Cardiff	Wi-fi	10 days ago
Cardiff	TV	12 days ago
Cardiff	TV	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

• 
  Martyn Lewis (@jabber_taff) reported 4 minutes ago from Cardiff, Wales

  I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

• 
  Paul Vaughan (@PaulVaughan4) reported 12 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Lisa Goddard (@78LG) reported 14 minutes ago from Barry, Wales

  @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

• 
  Samantha Candiotes (@SamanthaCandio1) reported 16 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  Paul Vaughan (@PaulVaughan4) reported 20 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Gareth Knight (@Garethknightdj) reported 20 minutes ago from Barry, Wales

  Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 21 minutes ago from Dinas Powys, Wales

  Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

• 
  The Hayes (@toughcheese13) reported 22 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Wyn Emanuel (@WynfordE) reported 23 minutes ago from Cardiff, Wales

  Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

• 
  Lisa Goddard (@78LG) reported 30 minutes ago from Barry, Wales

  @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

• 
  Paul Vaughan (@PaulVaughan4) reported 33 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Tomos V-W (@tomosvw) reported 35 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 35 minutes ago from Dinas Powys, Wales

  @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

• 
  The Hayes (@toughcheese13) reported 38 minutes ago from Tondu, Wales

  1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 40 minutes ago from Dinas Powys, Wales

  @VodafoneUK when I port my number over to my account do I call customer service?

• 
  Rebecca Cogbill (@beccacogbill) reported 45 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  Paul Vaughan (@PaulVaughan4) reported 45 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  sarah clifford (@sarahlc34) reported 46 minutes ago from Rhoose, Wales

  @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

• 
  Sally Evans (@PerformandGrow) reported 55 minutes ago from Barry, Wales

  Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

• 
  Tim Bishop (@WelshBish) reported 57 minutes ago from Caerphilly, Wales

  @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🤘🏻Gary/Gawy🤘🏻 (@DarkNightMoofie) reported 8 minutes ago

  @VodafoneUK I’m very pleased to see the images and video issue SEEMS to be fixed now after FOUR days 🙄 But I’m still gonna leave as soon as I can. You took way to long to fix this issue and there was no tweet put out official saying so either. Unacceptable

• 
  Lauren Herrington (@LaurenSH96) reported 10 minutes ago

  @VodafoneUK internet has gone down. Been down since around 9pm! I need the internet to keep Alexa on, to keep my bloody 1year old asleep. Hurry up and fix!!!

• 
  Maria Belen Alvarez (@belu9110) reported 12 minutes ago

  @VodafoneUK hello, I’ve been trying for days to get onto the my Vodafone app but just getting error code 2404 every time, I’ve tried reinstalling the app, updating my phone and nothing works. Can you help me with this? Thanks

• 
  🤘🏻Gary/Gawy🤘🏻 (@DarkNightMoofie) reported 21 minutes ago

  So I just called your customer service @VodafoneUK and am NOT happy with the way I was spoken to. Your representative spoke down to me as if I’m stupid. I don’t expect to be spoken to like that when I call your customer service team, absolutely appalling

• 
  TheFastShow (@TheFastShow1) reported 23 minutes ago

  @VodafoneUK Thanks for this. I’ve already tried that and it makes no difference, although this morning, it seems like normal service may have resumed

• 
  Keith (@krobbo81) reported 23 minutes ago

  @VickyCharl22 @VodafoneUK I’m having problems getting a network since 10pm tonight. I was told via a Live Chat that Vodafone is down in my local area but if you do a search on here it seems Vodafone is down across Europe.

• 
  Nemesis (@esiotrot54) reported 24 minutes ago

  @VodafoneUK I have given my details to so many numpties in Vodafone all of whom say they will sort this but nobody ever does so I keep going round in a loop getting nowhere—complaint ref is 22825623–so please sort it once and for all

• 
  𝖈𝖆𝖗𝖔𝖑 (@cxrolines) reported 24 minutes ago

  @VodafoneUK I plugged in my router yesterday, told to wait until midnight for it to be activated. it’s been over 24 hours since the engineer came round and I still have a red flashing light over the Internet. wtf

• 
  Kay (@kayabenaa) reported 26 minutes ago

  @drizzykay This time was actually an issue with @VodafoneUK was so annoying

• 
  Chris (@redmeister81) reported 30 minutes ago

  Don't know why people are moaning about not being able to tweet on @VodafoneUK , I'd just like to be able to make a proper phone call. Hardly any signal in #Altrincham. Sort it out you 36 month contract but we can still shove the prices up and provide a crap service cowboys