Vodafone outages and service status in Pontyclun, Wales

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontyclun, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Ferndale, Barry, and Treharris.

City	Problem Type	Report Time
Cardiff	Internet	10 hours ago
Ferndale	Wi-fi	15 days ago
Barry	Internet	21 days ago
Cardiff	Phone	1 month ago
Cardiff	Internet	1 month ago
Treharris	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

• 
  Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported 5 seconds ago from Cardiff, Wales

  @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

• 
  Dan Tappin (@oitappin) reported 2 minutes ago from Cardiff, Wales

  @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

• 
  Paul Vaughan (@PaulVaughan4) reported 7 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Jules Morgan (@thejoolzman) reported 8 minutes ago from Penarth, Wales

  @VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.

• 
  Emma Jones (@EmmaJones65) reported 8 minutes ago from Cardiff, Wales

  Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff

• 
  Tom Griffin (@TomOffTheRecord) reported 9 minutes ago from Cardiff, Wales

  Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

• 
  Wyn Emanuel (@WynfordE) reported 10 minutes ago from Cardiff, Wales

  Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 14 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Rodney Berman (@rodneyberman) reported 14 minutes ago from Cardiff, Wales

  @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

• 
  Sally Evans (@PerformandGrow) reported 22 minutes ago from Barry, Wales

  Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

• 
  The Hayes (@toughcheese13) reported 25 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Russell S Downe (@Welshspencer) reported 30 minutes ago from Penarth, Wales

  @VodafoneUK when I call customer service I expect to be able to understand what they say

• 
  Jason Bekker (@jasonbekker9) reported 34 minutes ago from Saint Brides Major, Wales

  @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

• 
  Laura 2022 (@beynonlv) reported 36 minutes ago from Cardiff, Wales

  Problems with mobile data twitter not loading images? @VodafoneUK

• 
  Jeremy Sparkes (@JeremySparkes) reported 37 minutes ago from Cardiff, Wales

  @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 42 minutes ago from Dinas Powys, Wales

  @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

• 
  Jules Morgan (@thejoolzman) reported 43 minutes ago from Penarth, Wales

  @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

• 
  Claire Taylor (@taylored_beauty) reported 44 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  Craig James (@craigy_james) reported 49 minutes ago from Cardiff, Wales

  @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

• 
  Sophie (@SophieTurner_7) reported 57 minutes ago from Barry, Wales

  So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐻 🐻🍀 (@HumanCannonbal) reported 5 minutes ago

  @VodafoneUK have you gone down in the tw13 area¿ No BBand, but cant seem to get onto your website to find out why, with mobile data 🤔

• 
  Justin (@justinmmathews) reported 7 minutes ago

  @Alexarmstrong Cancel @VodafoneUK

• 
  V (@Vaavi_o) reported 8 minutes ago

  @VodafoneUK Ordered Secure Net Extra over 24 hours ago. Order is visible on your system but still not active. Spent hours in chat with multiple agents only for it to be closed during transfer to care. Can someone please help get this activated? Happy to DM details.

• 
  Alex Havoc (@HavocAgain) reported 9 minutes ago

  @ThreeUKSupport Absolutely unacceptable poor performance of the 3 network in Worcester @tomcollinsworcs please do something. Merger of 3 and @VodafoneUK was supposed to make things better. Where they do put investment - such as by Derby Train station, you can get 1.5Gb/s

• 
  Alex T (@littlecatdiary) reported 17 minutes ago

  @AJRAllModCons @VodafoneUK Adrian. Hang on two more years, do not contact them or make any offer of payment, the debt can’t be recovered if you’ve not made a payment or tried to negotiate. Do not accept this so called debt is real.

• 
  Hannah 🦦 (@Hannahh182) reported 18 minutes ago

  @AJRAllModCons @VodafoneUK I had the same with Vodafone. Customer service was awful, I had them literally laughing and hanging up on me. Nearly caused us to lose a house move. I’ve sworn to never go back to them unfortunately!

• 
  chick (@chickmurray007) reported 24 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK i have never checked my credit rating in my life and only once did i get a refusal for hp, 45 years ago for a motor bike

• 
  Karen Smith (@kazfg) reported 25 minutes ago

  @SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue

• 
  Adam (@AdamDav69598827) reported 26 minutes ago

  @AJRAllModCons @VodafoneUK I know it doesn’t help your cause but they did something very similar to me and I’ve never gone back. Woeful on every level, no accountability and I spent so long on the phone calling in to cancel a contract I’d never started - time I’ll never get back. Good luck. Awful company.

• 
  Jas (@AmJazmags) reported 27 minutes ago

  @AJRAllModCons @VodafoneUK good luck, had same thing with them, after a long time of getting a run around from them eventually negotiated a lower payment back and removal of the credit mark.. would have paid nothing if it wasnt for them screwing my credit score. ****** me over.. will never use them again