Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Sophie
(@SophieTurner_7) reported
from
Barry, Wales
2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bad4Business
(@BusinessBad4) reported
@VodafoneUK So what happens when your online chat doesn't work? Do we just hand over money and pretend everything is fine? When are you going to put a system in place for when things go wrong (Because they do, frequently). PR responses will be laughed at and ignored.
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Jill Hookway
(@jillhookway) reported
I do rarely do this but I am absolutely appalled with @VodafoneUK and their lack of compassion in charging almost £300 to cancel a contract for an elderly person with dementia. Just appalling.
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Steve Jones
(@SteveJo41459936) reported
@VodafoneUK can someone call me because I want to cancel my ipad contract. I'll keep my phone but if I can't cancel the ipad contract then I'll cancel the direct debit paying for both!
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Miki Vyse
(@MikiVyse) reported
Very confused with my current phone, I got an upgrade, it said it my SIM should work with in 24hours, it is in the phone and still is not working, but my SIM on my old phone is still working (on same number?) should I just switch SIMS? @VodafoneUK @CPWTweets
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Bad4Business
(@BusinessBad4) reported
@VodafoneUK So, did you read my message or just copy and paste your PR response. Allow to make it easy for you. THE CHAT BOT DOESN'T WORK. I can put this in another language if you prefer, but the fact remains that instructing me to use something that doesn't work is NOT A FIX!
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Grumpy Man
(@TheGrump3Man) reported
@VodafoneUK Do you not understand that the point is that you have now told me 3 times that you will do something, and then you don’t do it. Why would speaking to someone online change this? You are just categorically refusing to help
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Pia Kristmansson
(@PiaKristmansson) reported
@VodafoneUK You do know this has not been resolved? Now another customer service agent is trying to start it all over going back to the 9th of August. Just get me the refund as promised. For the love of god, please. Don't drag me around in circles. I had just about gotten over the upset.
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Katie-Ellen Moran
(@katiemoran7) reported
@VodafoneUK I’ve tried calling multiple times this afternoon only to get hung up on or passed around and put on hold for X number of minutes for the call to just end abruptly. Been a loyal customer for over 6 years and don’t expect this service
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LP_Degen
(@LP_Degen) reported
There really isn’t enough words to describe how poor @VodafoneGroup @VodafoneUK are. The only way I can get it across is to tweet how poor they are everyday. The end of my contract can’t come quick enough.
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Dice
(@TheD1ceMan) reported
Hey @VodafoneUK I'm getting 4Mbps on 4G with you guys (and frequently no data at all) and 50Mbps with @EE at the same location. Waiting weeks for "engineers to fix it" is getting tiresome. Looks like I'll be moving when my contract is up.