Vodafone

Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 03/21/2026 11:25

March 21: Problems at Vodafone

Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • sarahlc34 sarah clifford (@sarahlc34) reported from Rhoose, Wales

    @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • debckn Deb (@debckn) reported

    @VodafoneUK on the phone for 54 mins&counting, waiting to try&talk to someone to help assist contract renewal.Spoken to someone who we cannot understand on the phone. Terrible service.We keep asking to be put thru to retention team&someone we can understand,but won’t transfer us

  • Jacqueline9589 Jacqueline Zerey (@Jacqueline9589) reported

    @VodafoneUK Have struggled for weeks to get into the mobile app, is there a problem?

  • Luko235 Luko23 (@Luko235) reported

    @VodafoneUK our contract ran out on 3/06, we could not ring up then due to a bank holiday to say we would not be continuing, when my partner rang today we were told we could cancel from today but will still be charged for 30 days - how is this the case if our contract had expired

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    @VodafoneUK I'm already in contact with a number of your staff. I got off the phone with someone barely an hour ago and they've shown total incompetence at resolving the problem, but have made it clear nothing will change in the next 2 days. (And I doubt that it will change then either)

  • JamieCurry27 Ware27 (@JamieCurry27) reported

    @VodafoneUK It is nothing to do with the car. It’s to do with the online Vodafone registration. Why are you just trying to pass it off to the car manufacturer. Awful customer service…

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    @VodafoneUK I've even provided them a screencast - which I know has been accessed, and they're still expecting me to jump through hoops - even though it's clearly a problem with your systems.

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    12 days and @VodafoneUK still haven't fixed their website. You would have thought talking to them repeatedly over that entire period, and including a screencast of what they've broken would fix it, but no. For a communications company they are truly and utterly incompetent.

  • Sexysez84 Sarah Williams (@Sexysez84) reported

    @VodafoneUK and @TelefonicaUK My signal is currently **** on both networks where I live, I'm lucky to have 3g speeds but dial up was faster. Will someone update as to when the local mast work will be completed? I'm not stupid and can see it being worked on!

  • DavidBrianHeard David Brian Heard (@DavidBrianHeard) reported

    @VodafoneUK Any idea when the Norwich outage will be resolved? Having to work from home and this is stopping that from happening. #Vodafonedown #vodafonenorwich

  • BTNStu Stu Can Play At That Game... (@BTNStu) reported

    @Stubiquitous @VodafoneUK They are pretty bad.