Vodafone

Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 11/23/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Bridgend, Blackwood, Cardiff, Pontypridd, Pontyclun, Hengoed and Bargoed.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomBridgend Total Blackout
United KingdomBlackwood Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Phone
United KingdomCaerphilly Wi-fi

Community Discussion

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Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • sarahlc34 sarah clifford (@sarahlc34) reported from Rhoose, Wales

    @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SohaibAshrafUK Sohaib Ashraf (@SohaibAshrafUK) reported

    @Morrisons your Preston Docks store has awful @VodafoneUK signal. Can’t even load my shopping list. Your wifi is utterly slow and does not work most of the time. Please consider fixing this.

  • Rhomidnight Midnitejem (@Rhomidnight) reported

    @VodafoneUK Thanks Mac, I sent a DM but the person on the talk chat never actually fixed my connection issue, how do I get that resolved?

  • xkeekssx xKeeksx (@xkeekssx) reported

    @VodafoneUK I have already dm’d and contacted you directly through customer service to which none of you were helpful and refused to do anything in order to rectify the situation

  • C_Rolfe81 Carl Rolfe (@C_Rolfe81) reported

    @joniread68 @VodafoneUK Im the same. Pretty poor service after you’ve signed up and nothing for being with them for a long period of time.

  • marion23xxx marion (@marion23xxx) reported

    Been with @VodafoneUK for over 12 years my phone bill has never been less than £150 pound a month my contract is due to end finally they can’t wave the upfront cost when they are the only company who have an upfront cost so think it’s time to move to @EE

  • SarahMRomance Sarah Mallory (@SarahMRomance) reported

    Geez @VodafoneUK I only want to cancel my plan but can only do it by phoning. Now I have to listen to you telling me you are extremely busy... it does not make sense.

  • blackbox_64 Martin Mclellan. BScH (@blackbox_64) reported

    @VodafoneUK Earlier today I was upgrade to a new tariff deal and I was told to restart my phone when I lost connection. That happened and I restarted. but now I'm stuck on emergency calls, and I can't log into my online account.

  • Leahthegreat Leah Kenneally (@Leahthegreat) reported

    @VodafoneUK I would also prefer to discuss this issue in a private message rather than publicly

  • Rhomidnight Midnitejem (@Rhomidnight) reported

    @VodafoneUK just a quick question about your online chat people on the Vodafone app, the person who was on the chat window had asked if I wanted him to keep an eye on my account for the future incase I had any further issues with my internet connection, that isn’t normal is it?

  • caszimodo Cazimodo (@caszimodo) reported

    Still have no internet 5 hours after it went down. Luckily @vodafoneUK have sent me a text to let me know it will be sorted within 24 hours !!