Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Bridgend and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Esther Eden 🎈
(@SuperstarE3) reported
So f**king pissed I was practically about to get a new sim only contract call got disconnected and no one calls me back. I call back and the next advisor is so rude @VodafoneUK time to complain to the CEO
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ZombieQueen
(@ZombieQ52078428) reported
@VodafoneUK @SophiaThakur I changed from pay monthly to pay as you go. I added a big bundle deal over 48 hrs ago still not on my account. No help no replies no nothing disgusting service and I cannot use my phone text ring or use data. Absolutely disgusting customer service. Lots of empty promises
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Brian Johnson
(@BMJ61478403) reported
@VodafoneUK why are you so much more expensive than the rest?! Been a customer for 15 years and yet your still far more expensive than others even with your so called “loyalty discount”
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Brendan Mccarron
(@mccbre) reported
@VodafoneUK Which one ? I’ve been promised a few ! The latest no show was for Monday (today ) in the morning. On with customer service right now, having had to get my wife out of her work to clear security … looking forwards to what excuse comes next in this omnishambles
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Clive Garratt
(@clive_garratt) reported
@VodafoneUK been without a working landline since 11th July following ‘ upgrading’ from Vodafone ADSL to very Vodafone fibre. Despite advising you that my wife has critical health conditions and NHS only call back on landline we continue to miss essential support calls. Advice?
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Luna j Creative
(@LunajCreative) reported
@VodafoneUK @AhmedShelbaya do you even care about your customers anymore? 5.5 months I’ve been complaining about same issues still no resolution
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Settld
(@Settldsupport) reported
@WildAtlantic55 @GeorgeMonbiot @VodafoneUK We are really sorry to hear about your experience. It really is a terrible story or corporate behaviour. We all need better #bereavementstandards
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Shaun
(@shaun19791) reported
@VodafoneUK A seemingly perfect storm of faulty router, issues on the line and unrelated fault meaning little to no mobile network coverage.
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Brendan Mccarron
(@mccbre) reported
@VodafoneUK another day sat at home while the engineer you swore / guaranteed / promised would arrive, er, hasn’t. Your customer service is the worst I’ve ever experienced. You honestly must work hard at it to be this poor No broadband for 5 days now
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zRavenz
(@zRavenz1) reported
@VodafoneUK vodafone I've been in the UK for 4 months and I pay mobile data because I can't get a contract and the internet has been bad since yesterday I've had the data for almost 1 month I hope they solve the problem