Vodafone outages and service status in Pontyclun, Wales
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Pontyclun, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontyclun, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 12 days ago |
|
Cardiff
|
Internet | 15 days ago |
|
Treharris
|
Internet | 24 days ago |
|
Caerphilly
|
Phone | 2 months ago |
|
Blackwood
|
Wi-fi | 2 months ago |
|
Treharris
|
Internet | 3 months ago |
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Tomos V-W (@tomosvw) reported from Cardiff, Wales@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK why haven’t I got phone signal ?
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Lisa Goddard (@78LG) reported from Barry, Wales@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Lisa Goddard (@78LG) reported from Barry, Wales@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Laura 2022 (@beynonlv) reported from Cardiff, WalesProblems with mobile data twitter not loading images? @VodafoneUK
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬 (@pixieglas) reported from Cardiff, Wales@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Sophie (@SophieTurner_7) reported from Barry, WalesSo all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Donna (@dmstokes) reported from Cardiff, Wales@VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data
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Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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J∆MES VIΠCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Martyn Lewis (@jabber_taff) reported from Cardiff, WalesI must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Rodney Berman (@rodneyberman) reported from Cardiff, Wales@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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jas Brown (@jzyb) reported@VodafoneUK how can someone in one of your stores change my account from personal to sole trader is beyond me. Now saying I can’t upgrade until this is changed but no one willing to sort it out. Such poor service received in store today and through chat line
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K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported@MichelleBeckett @SkyUK @VodafoneUK Not in the slightest bit surprised, Virgin are absolutely vile, I mean the ceo sued the nhs simply because he didn’t win a contract??? I will never use Virgin anything again! Sorry for your loss x
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UniversalWifeOfStrawberryBlossom (@WifeBlossom) reported@MichelleBeckett @SkyUK @VodafoneUK When my husband died I tried to speak to Three to cancel his mobile plan. They insisted they would only speak to the account holder. I told them I hoped they had a very good psychic medium on hand. I was also told by his car insurance co that they didn't consider me next of kin?!
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Andorra Mel says viggle the vheel (@MellyRoger83917) reported@SamuelJJack2 @VodafoneUK i got one yesterday. i muttered, ffs, to myself, it told me to not use bad language.
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Holli (@HolliCarden) reported@MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.
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D DeCort (@d_decort84910) reported@MichelleBeckett @SkyUK @VodafoneUK They are awful, they wanted £5 from my mums last bill, kept sending threatening letters. Awful company.
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Neal_in_Surrey (@MarcNeal18745) reported@MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x
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Michael horsfield (@HorsHorsfield) reported@MichelleBeckett @SkyUK @VodafoneUK Just been fined for shocking customer service. So sorry for your loss
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Zardoz van Dax (@Z4rdoz75) reported@MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.
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NotSoSexintheCity (@notsosexintheci) reported@dysonsmum @TheGaryLambert @VodafoneUK That’s so bad!!