Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Pontyclun, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, and Caerphilly.

City	Problem Type	Report Time
Hengoed	Phone	5 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	Wi-fi	9 days ago
Cardiff	Wi-fi	10 days ago
Cardiff	TV	12 days ago
Cardiff	TV	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

• 
  Niki Haggerty-James (@NicholajamesNj) reported 6 minutes ago from Bridgend, Wales

  @VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling

• 
  Claire Taylor (@taylored_beauty) reported 11 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  Craig James (@craigy_james) reported 11 minutes ago from Cardiff, Wales

  @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

• 
  Dan Tappin (@oitappin) reported 17 minutes ago from Cardiff, Wales

  @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

• 
  HavanaPeopleSalsa (@HavanaPeople) reported 19 minutes ago from Cardiff, Wales

  @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

• 
  Sophie (@SophieTurner_7) reported 20 minutes ago from Barry, Wales

  So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money

• 
  Emma Jones (@EmmaJones65) reported 21 minutes ago from Cardiff, Wales

  Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff

• 
  KD Hansford (@kdhanz) reported 24 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Chris Page (@PAYG86) reported 28 minutes ago from Cardiff, Wales

  @muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever

• 
  OTS (@owaintaylorshaw) reported 28 minutes ago from Cardiff, Wales

  @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

• 
  This is Carl (@Carl_E88) reported 30 minutes ago from Cardiff, Wales

  @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

• 
  Rodney Berman (@rodneyberman) reported 33 minutes ago from Cardiff, Wales

  @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

• 
  Sophie (@SophieTurner_7) reported 35 minutes ago from Barry, Wales

  .... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...

• 
  Sophie (@SophieTurner_7) reported 37 minutes ago from Barry, Wales

  2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....

• 
  Ade (@Bubwal) reported 37 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 40 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Lydia (@LydiaM87) reported 42 minutes ago from Cardiff, Wales

  @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

• 
  Donna (@dmstokes) reported 51 minutes ago from Cardiff, Wales

  @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

• 
  Russell S Downe (@Welshspencer) reported 53 minutes ago from Penarth, Wales

  @VodafoneUK when I call customer service I expect to be able to understand what they say

• 
  Dan Tappin (@oitappin) reported 57 minutes ago from Cardiff, Wales

  @TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derek S. Henderson (@OperaMan_22) reported 3 minutes ago

  "Having trouble sending/receiving texts? Just follow the link in the text we've just sent you." @VodafoneUK you do see the irony there, don't you?

• 
  Joe Osborne (@osbornejoe) reported 7 minutes ago

  Honestly can't say how awful dealing with @VodafoneUK is. No phone/data for 10 days now.

• 
  Dave - Stay Hands, Wash Your Insides 🏠 (@speedyb) reported 9 minutes ago

  @VodafoneUK 'Noon, our broadband keeps cutting out, at least once per day recently; the line this end is new, and this has only become a problem since the upgrade from 30(ish)mb to 70(ish)mb, could this be looked in to ?

• 
  Ben Quick (@ben_quick_pub) reported 9 minutes ago

  Yay, it's the annual "We've changed literally zero things about the service so are going to put your bill up" email day from @VodafoneUK

• 
  Jessica Taylor-Bearman (@jayletay) reported 10 minutes ago

  @Hertfordshirean @VodafoneUK @ComplainingCow I agree but unfortunately I do not have the cognitive energy to write anything down at the moment.

• 
  Samantha Candiotes (@SamanthaCandio1) reported 10 minutes ago

  @VodafoneUK please help! I’m trying cancel my contract as I gave notice a month ago but no one seems to have this info.

• 
  Hayley Barrell (@hayleyarrell) reported 13 minutes ago

  @VodafoneUK Vodaphone have been saying they sending me correspondence. I never receive it. I have just resolved an issue from last August and everything has been settled and paid - account closed. Is someone able to help me get confirmation today?

• 
  Peter (@PeeturDee) reported 14 minutes ago

  @VodafoneUK your customer service is helping multiple chat windows at the same time so ignoring the customer for long periods. I want to change my number due to the high volume of spam and nuisance calls. How do I do this?

• 
  Michael Millar (@mjmclassics) reported 17 minutes ago

  @VodafoneUK I can't even dm you without going through an endless system of menus. I have issues with @VodafoneUK that fall into several of those categories. I just need to speak to someone who can sort everything out without spending 3 hours on the phone.

• 
  Joanne Clements 🕷️💙 (@joannekarma) reported 18 minutes ago

  @VodafoneUK Will do. Obviously the network does have the info (hence police enquiries can access texts) but I now understand that this is not routinely used for spam reporting. Another time I will keep the message/number for reporting. Thanks.