Vodafone outages and service status in Pontyclun, Wales
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Pontyclun, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontyclun, Wales
The most recent Vodafone outage reports came from the following cities: Ferndale, Barry, Cardiff, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale
|
Wi-fi | 7 days ago |
|
Barry
|
Internet | 14 days ago |
|
Cardiff
|
Phone | 1 month ago |
|
Cardiff
|
Internet | 1 month ago |
|
Treharris
|
Internet | 1 month ago |
|
Caerphilly
|
Phone | 2 months ago |
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Lisa Goddard (@78LG) reported from Barry, Wales@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Sophie (@SophieTurner_7) reported from Barry, WalesSo all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Sophie (@SophieTurner_7) reported from Barry, Wales.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK your customer service is atrocious.
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Lisa Goddard (@78LG) reported from Barry, Wales@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Emma Jones (@EmmaJones65) reported from Cardiff, WalesThank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Peter N (@gooner1947) reported from Blackwood, WalesI have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, WalesGreat customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Tim Bishop (@WelshBish) reported from Caerphilly, Wales@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAlways a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Judders ・ ジャダー (@ColinJudkins) reportedSo turns out that @VodafoneUK are going to charge me £2.75 a day to use minutes and data that I pay for when I travel to Europe next week. I can buy a pass to save a few quid, yet my wife's network allow her to use her minutes and data free of charge...
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BayoX (@realbayoX) reported@AJRAllModCons @VodafoneUK Imagine destroying someone’s credit over a contract you cancelled yourself. That’s not customer service, that’s a side quest.
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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Ross Henderson (@rsmck) reported@AJRAllModCons @VodafoneUK I had a very similar problem. It took threats of legal action to get Vodafone to fix it. Which they eventually did. But almost the same situation too. I had a service that never worked cancelled and returned the router and then they claimed it was never cancelled.
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Vicky Taylor (@VickyTa39674252) reported@MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy
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Cllr John Morris (@Plaistovian) reportedHi @VodafoneUK, I just spoke to Paul at Vodafone, who went above and beyond to try and help, and I'm very thankful. I just wish there was an easier way to contact you directly to provide feedback.
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JUDGEHAMMER (@Hammermmapicks) reported@AJRAllModCons @VodafoneUK Vodafone is ran by a absolute **** show, call centres abroad , mainly egypt i think, who lie and pass through people to the sales team and it ends up in a constant loop of sales people being lied too getting pissed off and more than likely sending u back to egypt
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Graham Harriss (@GrahamHarr7672) reported@VodafoneUK We are getting nowhere with this at the moment my mum has tried FIVE times to top up her phone yesterday and five outstanding payments to vista Vodafone are outstanding and approved by her bank for you to take.We are getting nowhere when we phone up can you help
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Zardoz van Dax (@Z4rdoz75) reported@MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.
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Alice Cousins (@alicecousins92) reportedomfg @VodafoneUK i am having nothing but issues with your broadband planning team, being over charged againnnnn