Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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Full Outage Map
Problems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontyclun, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 3 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Wi-fi | 7 days ago |
|
Cardiff
|
Wi-fi | 8 days ago |
|
Cardiff
|
TV | 10 days ago |
|
Cardiff
|
TV | 10 days ago |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Tomos V-W (@tomosvw) reported from Cardiff, Wales@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Gareth Knight (@Garethknightdj) reported from Barry, WalesThought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK why haven’t I got phone signal ?
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK your customer service is atrocious.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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sarah clifford (@sarahlc34) reported from Rhoose, Wales@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK over a week now with no signal 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vince Travers (@vincetravers) reported@VodafoneUK Day 29 and still not got all the services I ordered. Even a directors office complaint has not helped. What does one need to do to get on Vodafone? Wrong tariff, no one net, not being called back. Dispicable service. #feeltheconnection-whatconnection?
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helen rebecca bowden (@helenrbowden) reportedWhat a joke @VodafoneUK I need to talk to someone. You can’t help me on line and ask me to call but you refer me back online! Terrible service
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fluxe (@fluxe__) reportedwtf other flats in my building still list up to 1 gbps being available @VodafoneUK how does this happen
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Cate Humphrey (@catebiggs91) reportedI've only got experience of about 5 different mobile networks... but @VodafoneUK is the worst by far. Billing & Contracts are scammy (they overcharge you until you notice), their online account interface is awful, and they don't follow GDPR rules. #Avoid #BadCustomerService
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Dan Weber (@danielpweber) reported@VodafoneUK Tried that. Does not work. I am getting passed from pillar to post in the chat and have now been online for over an hour. Everyone telling me they cannot call me. A phone company without a phone. You couldn’t write this ****!!
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Liam Flanagan-Todd (@ljft1812) reported@VodafoneUK - is your online help working? B en trying to access it for 15 minutes without success?
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lynsey smith (@lynseyrees) reported@VodafoneUK 1hr 46minutes on the phone for the call to be disconnected spent 2 hours on the phone last month as well an absolute nightmare when you want to get something sorted totally disappointed customer who can’t wait to leave angry 😡
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Paige 🍊 (@paigerhianne_) reported@VodafoneUK hi, I’m having trouble with the Chili code for a free movie. I chose to gift it but the window closed before I had chance to send it via message now I don’t know how to do that?
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Chris 🏳️🌈🇪🇺 (@strutcakes) reportedHey @VodafoneUK my phone seems to never connect to the network when on 4G or 5G. I’m sat with @quentinnield, who is also on your network and he has no problems. Am I on some lower grade service or is there a fault?!
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Omran (@omran1978) reportedThank you @VodafoneUK for manually porting out the wrong number on my account to @TalkmobileUK even though it was done correctly online!! Another day wasted sorting out your mistakes!! @AhmedShelbaya - pls take note - constant mistakes by Vodafone giving more poor service!!!!