Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Treharris |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Hengoed |
Internet | |
| Treharris |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Paul Fradgley
(@gpfradgley) reported
Today would have marked 15 years working @VodafoneUK but in Feb 2020 just before pandemic they told us that they were going to transfer whole store out of the business where we had no choice but agree or become unemployed. So 13 years of loyal service meant nothing @UsdawUnion
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Dr. Gorrachumar
(@GorraChumar) reported
@VodafoneUK What do you get I don’t want to speak to a silly robot on live chat ring me asap and fix my phone as this is ***************
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Beth Louise Squires
(@Beth251993) reported
@VodafoneUK I just want to keep my number or I'd just cancel it. No way I'm accepting been charged 43 quid for the sake of 3 days.
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princess🧚🏾♀️
(@teeshakur_) reported
And the worst part is when I Google my problem, others seems to have similar issues. @VodafoneUK do better.
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EActNowUK #fightpovertynotpoorpeople
(@eactnowuk) reported
BEDBOUND WOMAN, WHO CAN'T ACCESS FOOD, GAS TOP-UPS, MH SUPPORT, MY GP, OR EVEN ANOTHER HUMAN BEING TO TALK TO AS I LIVE ALONE?!? I NEED you to tell me WHY there is such a delay in fixing the mast *I* NEED TO SURVIVE?? I NEED you to tell me, @VodafoneUK, HOW LONG I WILL BE UNABLE
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Mark Ellis
(@mark62ellis) reported
@Ofcom @VodafoneUK @vodafone What's the point of agreeing a Shared Rural network if the mast none of the operators have a mast in the area, and all the nearest ones are overcrowded. How hard it is to get masts installed to increase the #NotSpots? Sounds like you've just rolled over to the networks
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Monsieur Cacahuète
(@MonsieurCacahu1) reported
@VodafoneUK Is there any issue with the Costa promotion today ? The Costa staff said I’m the third person having issue redeeming the veryme offer
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Paul Arden
(@pndarden) reported
@AndyLycett Mate did mine this morning .... was the same the transition to @VodafoneUK was incredibly smooth. Very impressed so far... a shame @Plusnet killed the speed for the last few days. Bit poor!
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sharon quinn
(@sharonmarieq) reported
@VodafoneUK on hold for an hour with a customer service agent and because I told her what she was saying was wrong the call went down. Customer service just gets better.
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Vijay Jois
(@vijayjois) reported
@VodafoneUK - what is wrong with your customer service people and your bots? Neither seem to be able to understand and cope with people - what is the best way to speak to a #human?