Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Bridgend, Blackwood, Pontypridd, Pontyclun and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Bridgend |
Total Blackout | |
| Blackwood |
Internet | |
| Caerphilly |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nik B
(@chelt_onian) reported
@CiCi_Coleman @VodafoneUK Try getting an iPhone unlocked by them, 7 months yes 7 months! later they have just unlocked my daughters phone and have just emailed to say can we close your complaint - umm no! Apology? Good will gesture? #vodafoneuseless
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Helen Highwater
(@HelenSimpson4) reported
Poor service @VodafoneUK ! I want to give my old phone to my son & have filled in the NUC form, confirmed my email and received nothing. Getting through on the phone is an impossibility. What should I do?
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john doyle
(@johndoyle27) reported
@VodafoneUK can someone help pls, it's 5 weeks since I started my upgrade journey.2 faulty handsets later, numerous broken promises for call backs and help and hours on calls I still have not got a new handset is this good service ????
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Carl Hayden
(@Carl5H) reported
@CiCi_Coleman @VodafoneUK Completely agree. Careful if and when you cancel your contract or they will keep charging you. I did eventually find an awesome CS member who was magnificent. I won’t go back though.
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Dean
(@_DeanSullivan) reported
@VodafoneUK Absolutely appalling customer service not your frontline staff on the phones its the ones above them 7 times called up to get something sorted and 3 times its been ecalated to a manager who still has not done what they said would be done within 24 hoursNOT GOOD ENOUGH
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Miss Bee
(@zblackmore) reported
@VodafoneUK I’m disgusted. My elderly mother has just called your customer services to check a request was valid and make sure it wasn’t a scam and I’ve had her on the phone to me in tears as the woman she spoke to was so rude and dismissive. How can I get this addressed
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Chris Kaye
(@kayester10) reported
@VodafoneUK Liam, I have spent over 3 hours in the last 2 days online to your colleagues trying to sort my problem. Have to wait at least another 5 days for my account to be reset. Currently going through the complaints procedure so thanks but no thanks.
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Andrew F Henson
(@Andrew_1970_) reported
So once again I received another SCAM call from a @VodafoneUK number 07493782821 "You have recently been involved in an accident" SCAM call. I have added this to the growing blocked list. lets see if @VodafoneUK will take action even though I am not a customer of @VodafoneUK !!
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TerryPotimus
(@billpostersuk) reported
@VodafoneUK Hi, I tried to claim the Friday reward this morning but it wouldn’t let me complete my purchase due to website problems. Now the site is back up It’s saying I’ve already claimed the reward
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yourz vendetta
(@royly1979) reported
@CiCi_Coleman @VodafoneUK Remember there bad customer service when I had Vodafone mobile , total crap.