Vodafone outages and service status in Pontyclun, Wales

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontyclun, Wales

The most recent Vodafone outage reports came from the following cities: Barry, Cardiff, Treharris, Caerphilly, and Blackwood.

City	Problem Type	Report Time
Barry	Internet	3 days ago
Cardiff	Phone	19 days ago
Cardiff	Internet	22 days ago
Treharris	Internet	1 month ago
Caerphilly	Phone	2 months ago
Blackwood	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

• 
  Tom Griffin (@TomOffTheRecord) reported 10 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Craig James (@craigy_james) reported 10 minutes ago from Cardiff, Wales

  @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

• 
  Lisa Goddard (@78LG) reported 15 minutes ago from Barry, Wales

  @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

• 
  Paul Vaughan (@PaulVaughan4) reported 16 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Tomos V-W (@tomosvw) reported 17 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Rachel Rowlands (@RaqueldeRowl) reported 19 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  KD Hansford (@kdhanz) reported 25 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 35 minutes ago from Dinas Powys, Wales

  Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

• 
  Sophie (@SophieTurner_7) reported 42 minutes ago from Barry, Wales

  .... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...

• 
  Gareth Knight (@Garethknightdj) reported 44 minutes ago from Barry, Wales

  Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

• 
  Paul Vaughan (@PaulVaughan4) reported 45 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 46 minutes ago from Caerphilly, Wales

  Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 52 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  Sophie (@SophieTurner_7) reported 54 minutes ago from Barry, Wales

  So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money

• 
  Rodney Berman (@rodneyberman) reported 55 minutes ago from Cardiff, Wales

  @VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.

• 
  Paul Vaughan (@PaulVaughan4) reported 56 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Ade (@Bubwal) reported 1 hour ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Niki Haggerty-James (@NicholajamesNj) reported 1 hour ago from Bridgend, Wales

  @VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling

• 
  Dan Tappin (@oitappin) reported 1 hour ago from Cardiff, Wales

  @TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.

• 
  Sophie (@SophieTurner_7) reported 1 hour ago from Barry, Wales

  2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anthonychopra (@anthonychopra) reported 1 minute ago

  @VOXImobile @VodafoneUK hardly any signal around very recently. Used to get 2 or 3 bars of LTE but now it’s 1 to non. What gives? Fix this issue asap. After the lightning in London it’s bad. Don’t even talk about 5G as that dose not work.

• 
  PC Jack (@PCJack94) reported 4 minutes ago

  @VodafoneUK Network has been unavailable since yesterday afternoon in South Wales. Any estimates on when this will be restored?

• 
  Release the files (@Ftheorangetwat) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I’ve heard a glut of similar issues like this in the last week! Shame because Virgin flights are our absolute go-to because of their quality and service. Would be good if those levels were carried through all businesses that carry the same name.

• 
  Ravinder Sangha (@Varntvar) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since

• 
  Ed (@1983_edward) reported 12 minutes ago

  @VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.

• 
  NotSoSexintheCity (@notsosexintheci) reported 12 minutes ago

  @dysonsmum @TheGaryLambert @VodafoneUK That’s so bad!!

• 
  MH (@MhMyxacc444) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful

• 
  mountain life (@MLife202) reported 16 minutes ago

  @VodafoneUK I have vodafone on my credit score stating £9 ive never had Vodafone. What email address can I use to get this ordered

• 
  a.💌 (@c0uldnthelpit) reported 20 minutes ago

  Please explain to me how I’m down to 499MB after purchasing 2GB this evening at 7 and then putting my phone on airplane mode for like the next 4 hours in a movie @VodafoneUK

• 
  Alastair Herbison (@herbie_belfast) reported 22 minutes ago

  @Ofcom @VodafoneUK so never having been a customer of Vodafone today I received two letters about device payment plans being in arrears. I was with Three many years ago and paid by DD Perhaps a merger error with @ThreeUK in relation to your billing needs looking at