Vodafone

Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 01/25/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Treharris, Caerphilly and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomTreharris Internet
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomHengoed Internet
United KingdomTreharris Internet

Community Discussion

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Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • sarahlc34 sarah clifford (@sarahlc34) reported from Rhoose, Wales

    @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • timmy5bellies Tim Molloy (@timmy5bellies) reported

    @VodafoneUK your customer service is appalling. Signed up to your fast internet and cancelled BT. That was two weeks ago. Still no service from you. What an absolute joke!

  • soh_yon Soh-yon Park 박소연 (@soh_yon) reported

    . @VodafoneUK I'm getting non-stop scam calls from a U.S. number, claiming they're from Vodafone, AFTER I purchased a top-up on your website. Raised this issue with the agent on the website, but they keep saying it's okay, while I'm getting scam calls even after blocking.

  • hanni22 Hannah (@hanni22) reported

    Why are the staff at @VodafoneUK so incompetent? Talk about trying someone’s patience. Could do with details to communicate with someone above customer relations cos they’re abysmal at best!!!! #vodafone

  • sherrec Kev Sheridan (@sherrec) reported

    Its a toss up between @BritishGasHelp and @VodafoneUK for the worst phone call system ever. Why is it those phone menus put me in a bad mood? "Hello, in a few words tell me the natural of your call" "Discuss my account" "Did you know to can look online at .., good bye - click"

  • pompeyhedge ed francis (@pompeyhedge) reported

    @VodafoneUK I don't want to keep going through this all the time. I want a service I pay £100 a month for (two contracts). I've lost count the amount of times I've contacted you this past 18 months. The best bit is your service is deteriorating further and further.

  • Mawdrigen Mawdrigen (@Mawdrigen) reported

    A few years ago I moved my phone from @VodafoneUK to @ThreeUK as I was sick of the formers terrible customer service… now I see they want to merge. :( Who is the new best mobile network?

  • Stuey3D Stuart Carr (@Stuey3D) reported

    Hi @CityFibre when you fibre an area how long does @VodafoneUK remain the exclusive ISP? I would really like to use your network but Vodafone has lots of reviews complaining of terrible customer service and unreliability issues so no chance I’m taking the risk with them.

  • Mart_w25 Martin Williams (@Mart_w25) reported

    @VodafoneUK The limited time promotion is news to me. Don't recall seeing that anywhere on your website/app. Another issue is that the trade in calculator is saying there's damage to my screen. This wasn't said a couple of weeks back and as I said, nothings changed with my phones condition.

  • twittahypocrisy Twittawitter (@twittahypocrisy) reported

    @pompeyhedge @VodafoneUK Exactly the same here Ed. A few friends also say the same. No internet, no phone signal and like you've said before big time throttling.

  • DarylJones97 Daryl (@DarylJones97) reported

    @VodafoneUK Broadband was installed on 27/09, 900mb speeds. Have never seen faster than 300mb since then, although most times it's as low as 20mb. Property was also damaged during installation, have tried to call you for help but keep getting sent in circles, I WANT TO LEAVE.