Vodafone

Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 01/12/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Hengoed and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomHengoed Internet
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • jasonbekker9 Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales

    @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • terakopian Edmond Terakopian (@terakopian) reported

    @virginmedia No, as your online test doesn’t work and stalls. If I log on using my @VodafoneUK mobile data, your system says something’s gone wrong with the test. This is ridiculous. Constant problems and no fixes from your company.

  • MannersCost Paul David Chambers #FBPE (@MannersCost) reported

    Another day of zero signal in my own village again. You'd think it was 20 years ago with how sketchy their coverage ALWAYS is. Cannot wait to leave @VodafoneUK when my contract is up.

  • borristhepanda Borris the Panda (@borristhepanda) reported

    @LouTommo @SimonCalder @VodafoneUK Your phone must be occasionally getting a stronger signal from a Turkish network. You might be able to avoid this by manually selecting a Greek network in Settings > Mobile Data > Network Selection. Ironically, Vodafone used to include Turkey in their EU roaming destinations.

  • she_ra_81 She-Ra (@she_ra_81) reported

    Any tips for trying to contact @VodafoneUK Customer Service? I call and every route seems to lead to an automated message telling me to look at website. Online chat started OK, then spent over 45mins waiting to be number 1 in queue (more than once) and being cut off each time.

  • SoaneRanger Alex (@SoaneRanger) reported

    @VodafoneUK WiFi. Network cable download is 10 MBPS

  • davewithnikon Dave Taylor photography (@davewithnikon) reported

    @VodafoneUK have you got problems with your app and website as I can't access my bill and it would not allow me to pay my bill saying it did not recongise my username or phone number

  • skw95123 Shane Woodman 💜🖤🚀✨🌙️🌅 (@skw95123) reported

    @VodafoneUK I think I have been sold a dual sim Sony Xperia XA1 G3116 on eBay which happens to not connect on some 4G bands what bands do Vodafone support. I can get 3G+ but am worried that would shut down ever so soon...

  • viverumaquimera CardosoC (@viverumaquimera) reported

    @VodafoneUK hello. I have a business account with Vodafone and we are getting texts constantly ( 10 texts a day) about our data spending when we have.Contacted customer service but can’t get through to an advisor! Notifications are off on our account. Thanks

  • vickyviks_vicki vicki pearson (@vickyviks_vicki) reported

    @VodafoneUK why is it never straight forward with vodafone? I closed my account in April through transfer of ownership ( which wasn't straight firward either) and you are still reporting on my credit file as an active account.

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @samydodgy Hi Samy 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie