Vodafone

Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 12/09/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Bridgend, Blackwood, Pontypridd, Pontyclun and Hengoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomBridgend Total Blackout
United KingdomBlackwood Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • sarahlc34 sarah clifford (@sarahlc34) reported from Rhoose, Wales

    @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RWA5H Richard Wash (@RWA5H) reported

    @VodafoneUK So, I called and spoke to a real person. Seems yesterdays chat was to put a plaster on my problem. The “expert” missed that I’ve had a broken (openreach) connection for some time. Tut tut. Engineer booked. Very disappointed. Seems my dongle hasn’t worked either. Have to reset.

  • MadeleineX Madeleine Bashforth (@MadeleineX) reported

    @VodafoneUK I have had a text and email from you today to say I have a bill for £5 I have not been a customer of yours for 5 years. Is there a known issue with your billing system?

  • messalinahooper grace hooper (@messalinahooper) reported

    @VodafoneUK back to your old tricks so soon? Had 3 days of almost glitch free viewing after that massive outage. Tell Kevin to switch wifi on again please

  • tornado14845270 tornado (@tornado14845270) reported

    @VodafoneUK sorry Vodafone, I live two miles from M25 (st. Albans) and this is the fourth mobile data outage I have had. Ironically this started (5th apr) prior to me travelling to Iceland OVER a week ago which had flawless coverage and I come back and GUESS WHAT still down!

  • EssexEducator AlexTheHistorian (@EssexEducator) reported

    @VodafoneUK any issues in the SS9 area? Our internet connection has been very poor for the last week and is crashing badly today (during the football as well...) Can we have somewhere near the 500mbps we pay for and not 13.7kbps please? Especially as you've just increased prices!

  • ajfirr Andy (@ajfirr) reported

    @VodafoneUK broadband down in CH45 area? It seems to connect with broadband symbol but then there is no service?

  • FlopsyPickle 🐈🪴🍄✨Pickle✨🍄🪴🐈 (@FlopsyPickle) reported

    @VodafoneUK hi, I went into your store to ask for a bag so I could trade in my phone but they said I had to call you, however I can’t make phone calls due to a health problem, so how can I get a bag? #vodafone @vodafoneservice

  • SaraHancock3019 Sara Hancock (@SaraHancock3019) reported

    @VodafoneUK can someone help me with an unexpected high bill? I’ve tried online chat, calling and I’m out of options

  • 4f42dbf81e6e4dd Marky Mark (@4f42dbf81e6e4dd) reported

    @VodafoneUK why doesnt broadband customer get very me rewards but mobile customers do? Are we not as important?

  • melos_hoodie meloshoodie (@melos_hoodie) reported

    @VodafoneUK Really losing patience with the level of service. I took out Fibre with you two months. Not a week goes by without some form of issue. I’ve had to reset my router tonight because if the down time on Friday. Router now won’t even turn back on. What do I do?