1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vodafone
  6. ❯
  7. Pontyclun, Wales
Vodafone

Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Vodafone

Vodafone is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pontyclun, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 5 days ago
Cardiff Wi-fi 6 days ago
Cardiff Wi-fi 8 days ago
Cardiff Wi-fi 10 days ago
Cardiff TV 12 days ago
Cardiff TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • jabber_taff
    Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • 78LG
    Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • WynfordE
    Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • PeterDarney
    peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • 78LG
    Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • Garethknightdj
    Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • jasonbekker9
    Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales

    @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • thisisjmx
    J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BuddyGB
    John Jones (@BuddyGB) reported

    @Gary_P_Jackson @EE @VodafoneUK Vodafone has always been best for coverage. EE is rubbish reception round here too. Lebara, TalkMobile and Asda all use the Vodafone network

  • EmmaThurley123
    Emma Thurley (@EmmaThurley123) reported

    @VodafoneUK So despite every other network having access to Wifi underground Vodafone now doesn't?

  • SignsTimber
    LifeSignsTimber (@SignsTimber) reported

    @VodafoneUK hi. I see you’re a sponsor/advertiser on the GB news channel. As a customer of yours (previously mobile, currently broadband) I’ll be taking my business elsewhere if you continue to support the kind extreme views represented by the presenters on there.

  • Hedgewytch
    Hedgewytch (@Hedgewytch) reported

    @EggySoldier @VodafoneUK It’s easier when it’s digital. It doesn’t actually exist. Also wtf? Are you believing the bull crap this media is selling. Oh I know because you are lacking in brain cells

  • Samuel__VDH
    Samuel VDH ⭐⭐🇫🇷 (@Samuel__VDH) reported

    @VodafoneUK Hi @VodafoneUK , my code didn't work at my local Tesco cashier yesterday and I never got the chance to try another store as the code expired, can you please help?

  • Djofils
    🇷🇴🤟Up The Gunners🤟🇬🇧 (@Djofils) reported

    @VodafoneUK customer service is abysmal and rude. I have 2 contracts with 11gb and 30gb of data. Last month i was told my 11gb data finished within 2 weeks. It does not make sense but agreed nevertheless. I started using wifi when indoors and hardly use it outside.

  • rrdb
    🏴󠁧󠁢󠁳󠁣󠁴󠁿Europe we’ll be back! 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrdb) reported

    @VodafoneUK Hi, as a loyal customer, I may not remain that way if you persist in advertising on GBNEWS hate channel. Drop them.

  • R88hjs
    Harry smith (@R88hjs) reported

    @VodafoneUK 3 weeks waiting for my sim to arrive after my device came the next day? Can’t seem to speak to anyone with some sense! Absolutely shocking service!

  • stebrook
    stephenmbrook (@stebrook) reported

    @VodafoneUK hi can you help I have my broadband with you. I unfortunately had a house fire in my house which means I can’t live there is there away of pausing my payments orgetting a dongle instead until I can move back in which is going to be 6 months away

  • intsfmb1
    brian phillips (@intsfmb1) reported

    @PaulEwen @Philmoorhouse76 @VodafoneUK So you ARE for cancel culture then....just so that's established.