Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Vodafone
Vodafone is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontyclun, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 21 hours ago |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
TV | 7 days ago |
|
Cardiff
|
TV | 7 days ago |
|
Cardiff
|
Internet | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Sophie (@SophieTurner_7) reported from Barry, WalesSo all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
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Sophie (@SophieTurner_7) reported from Barry, Wales2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Sophie (@SophieTurner_7) reported from Barry, Wales.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Will Richardson (@ayupitswill) reported@VodafoneUK is there anyone I can speak who can actually fix my mobile data issue? Your robot can’t help, and your phone staff give good chat about star signs and coffee but nothing on actually getting my data fixed? Thanks x
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Danté Banks (@Dante_Banks) reported from Tottenham, England@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Qaiser (@QaiserVakani) reported@VodafoneUK Kev - I spent hours with your rep last week and nothing sorted. I don’t have patience to wait more than 90 min again to speak to a human in your Customer Services in India. Please call me at 07976789613 and we will discuss this further.
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Luke Rackstraw (@LRackstraw) reportedHey @VodafoneUK I've now missed two important calls in the last week that just never went through to my phone! I've got decent signal, so what could be the issue?
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Lee (@boots_and_paws) reported@VodafoneUK two days now with very poor signal, websites and apps not loading, and very slow speed. I hope customers will be given refunds for an insufficient service as I am paying for a product that isn't working!
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Kevin van Staden (@KevinvanStaden5) reportedI felt very embarrassed yesterday. Sitting at Silverstone with my buddy... He was able to video chat with his family on the @EE network while the @VodafoneUK was completely down. Completely ruined my day. #Vodafone #EE.. @EE any deals on at the moment?
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Lauren McKay (@laurenjmckay) reported@VodafoneUK Hi, I need some help. I've just received another monthly bill despite changing broadband provider months ago. I've been in touch multiple times about this, please please can you help?!
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Ruchika Mehta (@rucmehta) reported@VodafoneIdeaIN @VodafoneUK @VodafoneideaL Set to make a mark in Fraud n Failure, holding customers to ransom for own planted misdeeds/ unethical practices - accelerated post Voda/Idea merger. Shameless mgmt hiding behind unskilled cust care-dare to come out and talk to customer!
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Cheryl Beasley (@tigercher) reportedIs @VodafoneUK network down as not been able to make or receive calls all day
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HMX (@hmx500) reported@VodafoneUK @tjab1425 I wasn't asking for the fix.. Having an accurate (& up to date) portal which made this known information publicly available without needed multiple calls to support would waste less of everyone's time.