Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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Full Outage Map
Problems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontyclun, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 22 hours ago |
|
Cardiff
|
Wi-fi | 2 days ago |
|
Cardiff
|
TV | 4 days ago |
|
Cardiff
|
TV | 4 days ago |
|
Cardiff
|
Internet | 1 month ago |
|
Cardiff
|
Wi-fi | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Sophie (@SophieTurner_7) reported from Barry, Wales2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
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Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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James Vincent π³οΈβππ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps wonβt load, emails unable to download (mailbox canβt even recognise when Iβve read/deleted), whatβs app struggling to load.
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Emma Jones (@EmmaJones65) reported from Cardiff, WalesThank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Donna (@dmstokes) reported from Cardiff, Wales@VodafoneUK your agents promise, but donβt deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data
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Rodney Berman (@rodneyberman) reported from Cardiff, Wales@VodafoneUK That suggests you owe me money youβve been never told me about in that case. I can only be in credit if youβve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! Iβve wasted hours trying to sort this out and still no internet!
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Sophie (@SophieTurner_7) reported from Barry, Wales.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Chris Page (@PAYG86) reported from Cardiff, Wales@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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Niki Haggerty-James (@NicholajamesNj) reported from Bridgend, Wales@VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Sophie (@SophieTurner_7) reported from Barry, WalesSo all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far ππ seems all they care about it getting your money
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cogito Dexter πππππππππ (@cogitodexter) reportedI notice, @VodafoneUK that you never bothered responding to this.
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Ben Taub (@bentaub_) reportedCan @ofcom help with this because @VodafoneUK aren't even responding to my formal complaints
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nehal singla (@nehal_singla) reported@VodafoneUK has the back office team stopped working? 72 hours and still the sim has not been activated. And the guys asking me to DM tell me go contact the customer care as if i had not tried that. We can get a passport quicker these days you know.
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Ben Taub (@bentaub_) reportedI'm convinced @VodafoneUK are now trolling me, doing their very best to make sure I get the most awful service imaginable. 4 weeks and counting of no service, probably around 20 hours over the phone with customer services, getting charged for services you didn't order.
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jay marriott (@marriott_jay) reported@VodafoneUK 9 hours in total on customer service! No call call back! Terrible service! Lies, lies, lies from call centres.
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Stephen γγ (@porthkea) reported@VodafoneUK Hi I want to leave, but I can't do it by speaking to a human and the chat bot I'm forced to use says it can't help and there are no humans who can help. So how do I leave? I want a PAC please. Thanks.
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Justin Hawkins (@justinio868) reported@VodafoneUK is the worst company for value when it comes to upgrades. Especially when you're meant to be a valued customer ( their words ). Going to disconnecting my 3 lines with you.
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γΈγ§γγ΅γ³ (@Leica_streettog) reportedHere we go again @VodafoneUK @VodafoneUKBiz signal crap in area again. 21 May contract ends and I'll be leaving the worst mobile company ever. Sick of their poor service in last few months. Been a business customer since 1987.
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Craig (@SpokenByCraig) reported@VodafoneUK - My experience of @vuehelp is upon taking up your Vue promotion on #VeryMeRewards. Happy to give you the full information into my treatment as a disabled customer. I would not recommend partnering with this disgraceful organisation in the future! Ignored on here too!
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DJ Dinamique π«π· π΄σ §σ ’σ ³σ £σ ΄σ Ώ π· π (@DJDinamique) reportedI don't often give positive feedback to the companies I use, and I should, but today @virginmedia and @VodafoneUK made me proud to be their customer by saying no to the @CBItweets as stalking and **** are unacceptable. Thank you for taking a stand!