1. Home
  2. Companies
  3. Vodafone
  4. Pontyclun
Vodafone

Vodafone outages and service status in Pontyclun, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Pontyclun, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Phone.
  • 50% Wi-fi (50%)
  • 50% Phone (50%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontyclun, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Blackwood, and Treharris.

CityProblem TypeReport Time
Caerphilly Phone 17 days ago
Blackwood Wi-fi 21 days ago
Treharris Internet 2 months ago
Blackwood Phone 2 months ago
Hengoed Phone 3 months ago
Cardiff Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • Garethknightdj
    Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • HavanaPeople
    HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales

    @VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE

  • LydiaM87
    Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • SophieTurner_7
    Sophie (@SophieTurner_7) reported from Barry, Wales

    .... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...

  • thisisjmx
    J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • thisisjmx
    James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • jasonbekker9
    Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales

    @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

  • owaintaylorshaw
    OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • SophieTurner_7
    Sophie (@SophieTurner_7) reported from Barry, Wales

    2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....

  • WynfordE
    Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • robsmithrugby
    Rob Smith (@robsmithrugby) reported

    What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

  • ceriallman3
    Ceri Allman (@ceriallman3) reported

    No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

  • iKyle2017
    iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported

    @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!

  • FellowStargazer
    Audrey D (@FellowStargazer) reported

    Dear @VodafoneUK . ***EXPLAIN*** why, since your 'amazing' deal to access 3 network, my wireless broadband and mobile phone connections at home have been MUCH ***WORSE*** not better! 😶😡 (FOR WEEKS meh)

  • JamesMayulq4
    Doom (@JamesMayulq4) reported

    @VodafoneUK fix your wifi brah

  • Jahyne5
    Jahyne (@Jahyne5) reported

    @VodafoneUK how come my network doesn’t work??😭😭

  • Ed_Sabella
    Ed Sabella (@Ed_Sabella) reported

    @DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did

  • minkimeal
    🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported

    day 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup

  • 96kela_
    K (@96kela_) reported

    Proper poor network @VodafoneUK the signal today has been shocking!

  • missD_price
    Danielle Price (@missD_price) reported

    What an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡