Vodafone outages and service status in Pontyclun, Wales
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Pontyclun, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (50%)
- Phone (50%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontyclun, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Blackwood, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Phone | 18 days ago |
|
Blackwood
|
Wi-fi | 22 days ago |
|
Treharris
|
Internet | 2 months ago |
|
Blackwood
|
Phone | 2 months ago |
|
Hengoed
|
Phone | 3 months ago |
|
Cardiff
|
Wi-fi | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Sophie (@SophieTurner_7) reported from Barry, Wales.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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Tom Griffin (@TomOffTheRecord) reported from Cardiff, WalesAnd now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, WalesGreat customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Chris Page (@PAYG86) reported from Cardiff, Wales@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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The Hayes (@toughcheese13) reported from Tondu, Wales1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK why haven’t I got phone signal ?
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peter darney (@PeterDarney) reported from Penarth, WalesHey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK when I port my number over to my account do I call customer service?
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Rodney Berman (@rodneyberman) reported from Cardiff, Wales@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Kellie Thorne (@kelliethorne) reported from Cardiff, Wales@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Emma Jones (@EmmaJones65) reported from Cardiff, WalesThank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Martyn Lewis (@jabber_taff) reported from Cardiff, WalesI must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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deeps (@deeps_k) reported@VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint
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Helen Woolf (@helenwoolf2) reported@VodafoneUK please contact me asap. I’m tired of your terrible customer service
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RomeCarter (@RomeJoness9) reported@VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.
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Kirstie Allsopp (@KirstieMAllsopp) reportedAnyone else had a complication with their @VodafoneUK mobile & been advised by Vodafone to swap to @LycaMobile for 24 hours? 5 Months later my son is still trying to swap back, the whole procedure has been absolute chaos & taken up days of time. Never go near Lyca!
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🏴☠️ emo king song mingi 🏴☠️ (@minkimeal) reported@VodafoneUK Potentially the worst network in the U.K.! Been without broadband for 4 days now and had engineer no shows and 0 help from customer service. Got made to buy a repair part to prove it was broken when it wasn’t even the cable that’s the issue !! Ridiculous
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Yoganandu Pottam (@yoganandu) reportedHi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK
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Ocho Adokpe (@AdokpeOcho) reported@VodafoneUK eSIM profile due to an EID block caused by a backend provisioning conflict. Now fix my problem please
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Mark Johns (@markrjohns) reported@VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband
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Carol Hibbert (@carolhibbert51) reported@KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!
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Phil Sandford 🇮🇱 (@Phil_Sandford) reportedNo reply from @VodafoneUK - you’ve done half a job, can phone the grandkids, but texts/iMessages not working. How poor are you?