Vodafone

Vodafone Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 12/22/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Bridgend and Blackwood.

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City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomBridgend Total Blackout
United KingdomBlackwood Internet

Community Discussion

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Vodafone Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • sarahlc34 sarah clifford (@sarahlc34) reported from Rhoose, Wales

    @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • Garethknightdj Gareth Knight (@Garethknightdj) reported from Barry, Wales

    Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Kalump76 Kalum Perera (@Kalump76) reported

    @VodafoneUK Hi Thomas @VodafoneUK can you ask your adviser to getting touch with me. "I'm your customer ".

  • StephenCleeve Stephen Cleeve (@StephenCleeve) reported

    @VodafoneUK I can't do either - your numbers allow any Chinese bot or equivalent to pretend that they are ringing from my number, the people that call me think that they are returning my call when they are not - please fix this

  • jim8974 J M (@jim8974) reported

    @VodafoneUK I upgraded my plan and device online on Thursday. The device was due to arrive the following day. It never did arrive, and my plan is now showing as the old plan again. Please can you help resolve this.

  • LizzieFrancke Lizzie Francke-Daniels 💙💛🇺🇦 (@LizzieFrancke) reported

    @VodafoneUK frustrating customer service that makes trading in a phone as part of an upgrade impossible.3 store visits, 2 hours on line &only told at last visit that a code needed that was never sent.Have wasted time & now losing out on money. Wouldn’t recommend @VodafoneUK

  • wajid7790 wajid (@wajid7790) reported

    @VodafoneUK @ThreeUK Hi I am having issues with number split porting after moving my number to Vodafone. I have tried contacting both Vodafone and 3 both are telling me each other are wrong. Please can some one actually help?

  • Kent_Spurs79 Kent Spurs 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@Kent_Spurs79) reported

    @VodafoneUK your customer service is awful. I have tried repeatedly to speak to a ‘real person’ to deal with a query on my account, but keep being guided to clicking links and automated bots. My two children (under 18) have been removed from my account without my permission.

  • NacettyMac Nac (@NacettyMac) reported

    @VodafoneUK Hi, I have been trying for 2 weeks to get through on phone and virtual assistant. Doesn’t seem to be a way to sort anything out. Help please.

  • BramwellCath Cath Bramwell (@BramwellCath) reported

    Well @VodafoneUK your customer service is not good !!!!

  • fabflower46 Fabhostie (@fabflower46) reported

    What is going on with your broadband service this evening? Yet another night of interrupted connection .@VodafoneUK

  • leehim74 - (@leehim74) reported

    @VodafoneUK I requested to move it to pay as you go. It’s not disconnected. People can still call the number. But I want it on my new handset. Please help!