3 (Three)

3 (Three) Outage in Thornaby-on-Tees, Stockton-on-Tees, England

Some problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and wi-fi.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in Thornaby-on-Tees, England

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Thornaby-on-Tees and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 01/27/2022 12:05

January 27: Problems at 3 (Three)

3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.40% Internet
  • Phone 21.13% Phone
  • Wi-fi 9.37% Wi-fi
  • Total Blackout 9.08% Total Blackout
  • E-mail 4.40% E-mail
  • TV .62% TV

3 (Three) Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent outage reports and issues originated from Newton Aycliffe, Stockton-on-Tees, Hartlepool, Darlington and Redcar.

United KingdomNewton Aycliffe Phone
United KingdomStockton-on-Tees Internet
United KingdomHartlepool Internet
United KingdomHartlepool Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Total Blackout

3 (Three) in Thornaby-on-Tees, England Comments

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3 (Three) Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫

  • boyleyuk Boyley (@boyleyuk) reported from Stainton and Thornton, England

    @ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three

  • stephbreckon Stephanie Breckon (@stephbreckon) reported from Nunthorpe, England

    Considering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk

  • EmmaWhitfield5 ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • TonyHymas Tony ⚒🎭 (@TonyHymas) reported from Redcar, England

    @ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

  • Funstie Jonathan Peat (@Funstie) reported from Darlington, England

    @ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

  • davybromley D Bromley (@davybromley) reported from Hartlepool, England

    @ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • KimberleyIvory Kimberley Ivory (@KimberleyIvory) reported

    @ThreeUKSupport when will Three support the Apple Watch? I’ve bought a cellular watch and can’t connect it. Really disappointed long time customer of Three…..

  • Jackafrosty Jackafrosty (@Jackafrosty) reported

    @Dami1190 @ThreeUK @TheO2 Did before the madness, US too. Only went with three for their roaming, their signal sucks where I live.

  • THESCRIPTLUVER Jessica Brookes :) (@THESCRIPTLUVER) reported

    @ThreeUK is there a problem with signal and WiFi in the Halesowen area again as I didn't have either for over 4 hours yesterday and gone off again today 😡😡

  • EmmaBreese Emma Breese (@EmmaBreese) reported

    @ThreeUKSupport I’ve just done it again now. Still not working.

  • EmmaBreese Emma Breese (@EmmaBreese) reported

    @ThreeUKSupport I have done, and it still doesn’t work. Have tried laptops/phone and Sky but not working on any of them.

  • PaineHelen Gelphling (@PaineHelen) reported

    @ThreeUKSupport That’s not very satisfactory mark. That’s another four days potentially with very iffy/no internet connection. What are you going to offer for loss of service?

  • Kinnusai1 Kinnusai (@Kinnusai1) reported

    @ThreeUK @SamsungUK Only thing I'm interested in is the phone I bought a week ago working. SIM card still not activated. 4 self-imposed deadlines have now been missed. Just got told to wait 48 hours again. If it's not working by then I will cancel it. Utter BULLSHIT service.

  • PaineHelen Gelphling (@PaineHelen) reported

    @ThreeUKSupport Your status page just says there’s work being carried out. Any idea when it’s likely to be resolved? It’s been three days now already. And any recompense for lost service?

  • The_LizMarshall Liz Marshall 🌈♐🦄🙋🏻‍♀️ (@The_LizMarshall) reported

    @ThreeUKSupport Had the same message with trying different card. Called & spoke to another gentleman who was again beyond polite and helpful but couldn't do anything his end so we decided I tried vouchers which I've just bought and I've manged to top up. Thank you for all your help. ☺🙏✨

  • SpyGuy2460 Steve Jones (@SpyGuy2460) reported

    @emmadotcom @ThreeUK When I tested the speed at yours I got between 4 and 8mbps down and a big fat zero upload. Not great. May not be sufficient for streaming video