3 (Three) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Redcar, Stockton-on-Tees, Middlesbrough, Trimdon, Hartlepool, Darlington, Newton Aycliffe, Haverton Hill and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Redcar |
Internet | |
| Stockton-on-Tees |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Chris
(@ChrisOxley33) reported
from
Guisborough, England
@ThreeUK is the worst network ever
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sharon howells
(@billysynners) reported
from
Haverton Hill, England
@ThreeUK any chance of been able to mske and receive calls ywr again you have let customers down That's twice in less than 6 months this time u can give me compensation what time is this going to be fixed
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Catch Designs / Sue Thompson
(@catchdesignsmgt) reported
from
Stokesley, England
@ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Strangely after talking to support and not getting a resolution, we are now connected again. How long before 5g is rolled out to my postcode?
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sharon howells
(@billysynners) reported
from
Haverton Hill, England
@ThreeUK 8 hours ago u told us you are aware of issues no further update but continue to take money I want a update so do everyone else
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 😷👍
(@MittsOffOurNHS) reported
@ThreeUKSupport No still no service
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Grace Cookey-Gam
(@CookeyGGrace) reported
@ThreeUK is there an issue with the signal in the CR2 8 postcodes today?
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Dan Hope
(@DanHope77) reported
@ThreeUKSupport @ThreeUK maybe you should start giving us all a refund as no one across the UK can use your network for a month due to ongoing issues. This is not acceptable, as paying customers we have all payed for a product that we are not getting.
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jason
(@moesbarr) reported
@ThreeUKSupport @jammo070475 Can you DM me also, same post code, been down for a few days
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Priyanka Veeramachineni
(@PriyankaVeeram2) reported
@ThreeUK you really need to sort your customer service team and the way you manage your services!! I called to update my details and your team member took the card details for about 5 minutes repeating it over and over. The call was disconnected and he called from a SCAM NUMBER.
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jackAndrew
(@jackandrew1995) reported
@ThreeUKSupport bad start for a new business customer! I can’t access my online account cause I haven’t got my Customer Agreement Form when I signed up on Friday. Where my mum, who signed up an hour later, did her hers via email before the SIMs came today…
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Zubair Liaqat
(@zubair_liaqat) reported
@ThreeUK No Service
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Danny
(@f231dan) reported
@ThreeUKSupport is there problems in the ts25 area cos is seriously slow 🐌 😡😢
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Ryan
(@SuBZeroXB) reported
@ThreeUKSupport just got a 3 contract as coverage was very good indoor and out on your coverage map, its bloody awful however, internet is unusable for anything... can I get a refund?
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🇯🇲SuperMaltMami🍄
(@KombuchaKoochie) reported
@ThreeUKSupport I’m in a different area now and there’s still an issue. I’ve been in 5 different areas in the past 2 weeks and the data works around half the time. So forgive me if I can’t be bothered calling you guys every 2 seconds