3 (Three)

3 (Three) Outage Report in Thatcham, West Berkshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Thatcham, West Berkshire, England 03/23/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent 3 (Three) outage reports came from the following cities: Basingstoke and Thatcham.

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City Problem Type Report Time
United KingdomBasingstoke Total Blackout
United KingdomBasingstoke Phone
United KingdomBasingstoke Phone
United KingdomBasingstoke Phone
United KingdomBasingstoke Phone
United KingdomThatcham Phone

Community Discussion

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3 (Three) Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • mattyboyc70 Matt 🛵 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@mattyboyc70) reported from Basingstoke, England

    @ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED

  • samstrib Sam Stribley (@samstrib) reported from Bramley, England

    First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

  • grahambromham Graham Bromham (@grahambromham) reported from Theale, England

    @ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure

  • Poi00 Hida Poi (@Poi00) reported from Basingstoke, England

    @ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.

  • NeealGinge2477 Ginge2477 (@NeealGinge2477) reported from Basingstoke, England

    Crap service from @VodafoneGroup glad I changed to @ThreeUK

  • jfreeman_93 Jonny Freeman (@jfreeman_93) reported from Basingstoke, England

    @ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks

  • AnothervoiceWB Steve Masters (@AnothervoiceWB) reported from Newbury, England

    @benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.

  • andydpaustin Andy Austin 🇪🇺 (@andydpaustin) reported from Basingstoke, England

    @ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me

  • wildlime Brendan 🌈 (@wildlime) reported from Basingstoke, England

    @PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Regret there were no options to satisfy my issue. #three

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?

  • maffoos1 Matt (@maffoos1) reported from Basingstoke, England

    @ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.

  • sycomike17 michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is the internet not working in Newbury its been down all day

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.

  • sycomike17 michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is there no internet inn Newbury its been down all day

  • RMajor86 Richard Major (@RMajor86) reported from Basingstoke, England

    @theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • nealconyard Neal Conyard (@nealconyard) reported

    @ThreeUKSupport I’ve got it fixed finally, but it took 3 x arguments with your 2nd line support to be put through to someone who would actually listen to me saying the router was faulty and not your masts

  • SheffieldHoney The Sheffield Honey Company 🐝 (@SheffieldHoney) reported

    Dear @ThreeUK why is your network down is S6 Sheffield?

  • philthyart Phil Galloway (@philthyart) reported

    @ThreeUKSupport @yesdogman This has to be sorted quickly as you are offering the watch as part of your phone bundle deal!! I've ordered the phone and watch from Google but am with three network and this would be frustrating to not be able to use like EE and Vodafone customers.

  • cnorthwood Chris Northwood (@cnorthwood) reported

    @ThreeUK @ThreeUKSupport do you have any plans to support the new Google Pixel watch?

  • Abyss136 Abyss13 (@Abyss136) reported

    @ThreeUKSupport I did a contract and wasn't satisfied with d service,called the customer care and I was sent a PAC code for the porting and despite assuring me I won't b charged for d monthly bill,I was charged and cin am bin billed for the next direct debit soon!!!

  • apendica APENDICA (@apendica) reported

    @ThreeUK hi, any reason why you’re customer service agents have not provided the PAC code my wife has been requesting for past 5 hours? The service chat agent thinks he’s being clever however we’re just saving the entire conversation to send to OFCOM. Any response?

  • iwanlewis89 Iwan Lewis (@iwanlewis89) reported

    @ThreeUK you lot have the worst network going , can’t load or send anything with your terrible 4g

  • gatallica_ gatallica_ (@gatallica_) reported

    @zoelondondj @ThreeUK Things got so bad they offered me £11 for unlimited everything. But if you can't get signal what is the point!

  • AthensTheTruth Athens - The Truth (@AthensTheTruth) reported

    @ThreeUK @ThreeUKSupport Why should we even HAVE TO go anywhere near your "Three Community". We pay for a service from you. You provide the service. We should have no need to report anything anywhere. Please get your mobile networks working properly a.s.a.p.

  • Barbsmum Paula Ratcliffe (@Barbsmum) reported

    @ThreeUKSupport still no improvement to signal issues despite your DM yesterday telling me it would be resolved today