3 (Three) Outage Report in Thatcham, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
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| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Newbury |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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webwitter wave
(@webwitterwave) reported
from
Old Basing and Lychpit, England
@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DMCS CIC
(@dmcsCIC) reported
@MartinSLewis I've been with @ThreeUK for years paying £15pm sim only. Then they hiked up the rate to £31pm for unlimited data etc. Yet cap my data whenever it suits them. They so inconsistent. So who you recommend that provides good strong signal coverage.
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nonsuchandy
(@Ips65) reported
@ThreeUK @bonhines Seeing as you’re a sponsor, let’s hope we can get a phone signal / data at latitude festival this year. Last year it was impossible.
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Judymal
(@Judymal3) reported
@thepipkins @ThreeUK Highly recomnend EE - really good customer service too
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Kirsty Petty
(@Bubblepink) reported
@ThreeUK - atrocious signal issues in my area. Been told issue is fixed. It isn’t. Can’t get any sense out of live chat and can’t get through on the phone. Can someone please help me
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SandraWindsor
(@_SandraWindsor) reported
@thepipkins @Judymal3 @ThreeUK If you want the 3 network, get a Smarty sim. I got unlimited data for £16 via MSE website (or maybe another comparison site ?? - worth shopping around). For Vodafone try VOXI, or GiffGaff for O2
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Becky Tindall
(@tindall_becky) reported
@ThreeUKSupport can you provide me with your complaints email address. You have MIS-SOLD my 74 year old Dad a phone contract with unlimited data despite being told he doesn’t own a smart phone?!?! Your customer service helpline is shocking so I want to complain in writing
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Emily Bingham
(@erbingham) reported
@ThreeUKSupport trying to call for some help with an app that does not work on your network, only Wi-Fi. Phone options are so hard to navigate and when I’ve finally clicked “speak to an advisor” the line is dead??
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Becky Tindall
(@tindall_becky) reported
@ThreeUKSupport It was on the phone. They said he can’t have a contract with no data (don’t know why) so said he would have to have the minimum. They haven’t added “the minimum” they have added unlimited data and now say they can’t change it without him paying to cancel the contract.
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Vicar of Dimbleby 💙🇪🇺 #ProUK
(@Angel2EU) reported
@ThreeUK @ThreeUKSupport This behaviour is unacceptable. The whole family has been a 3 customer for over 20 years. We will now leave Three and we will advise anyone to do the same.
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Lauren Needham
(@LaurenNeedham8) reported
@ThreeUKSupport can anyone help me with the pre sale code for Ne-Yo as I keep texting the number but it won’t send through? Please help me #desperatefanhere