3 (Three) Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Total Blackout | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Thatcham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Matt
(@maffoos1) reported
from
Basingstoke, England
@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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A
(@ayyyyx_) reported
@ThreeUK hi, I’m in the UAE & want to access roaming services but I can’t call you, can you help me please? @ThreeUKSupport
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M🇳🇬
(@12emannn) reported
@officialeman12 @ThreeUK Damn 😭😭
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The Tweet Of It
(@acheekyaccount) reported
@ThreeUKSupport Absolutely rubbish response from your customer service team so far - only heard back today and been called back during normal working hours, which I stated in my email wasn't convenient. Man on the phone was rude, CLEARLY has not read my email and put me on hold for ages
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Herne the Hunter
(@hernehunter7) reported
@ThreeUKSupport He just said he'd make a note of this, put the holding music on, then it hung up. Apart from the awful experience so far I'm more worried you've got my 3 SIM deals completely wrong
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Kelvin Eric Hughes 💙
(@KelvinEHughes) reported
@ThreeUKSupport I've done that and cancelled the direct debit. So what you are telling me is I have given you over £500 for nothing. Great. Let this serve as a warning to all @ThreeUK customers. They will rip you off. @O2 are much better. Won't be using you again. Very poor response.
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Vikram Shankar
(@vikramaxe) reported
@ThreeUKSupport Hi support team, is there any issue with the network around Ascot area? My home broadband signal literally dropped to zero tower?
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Rachel Lesters Sugar Walls
(@Madonnaisworse) reported
@ThreeUK my phone says I have 4G / 5G however I literally can’t even send a WhatsApp or receive a phone call. This is disgusting service what if someone was in danger ? What am I even paying for?
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eman
(@officialeman12) reported
@12emannn they used to be so good but now they so **** @ThreeUK fix up
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Herne the Hunter
(@hernehunter7) reported
@ThreeUK I negotiated 3 SIM deals on 11 January and just got a plan letter from but the details are completely wrong, now your customer service caller was useless and hung up on me? #NotHappy
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Lauren
(@L4UR3_N) reported
@ThreeUKSupport It’s say No Service. Same on my old phone aswell so now have 2 phone contracts both with no service…