3 (Three) Outage Report in Thatcham, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Tadley and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Total Blackout | |
| Basingstoke |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Newbury |
Phone | |
| Basingstoke |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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webwitter wave
(@webwitterwave) reported
from
Old Basing and Lychpit, England
@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Glen
(@GlenfrancoZola) reported
@OliviaBuzaglo @ThreeUK isn't 3 the company that tried to throw us under the bus when the chips were down,
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Ann
(@Ann86990920) reported
@ThreeUK I cancelled my sim without even inserting it in 2020 March. Filling online form. They have £265 against me. They had no customer services. It was worst time of my life when I spent hours to cancel my account once their services were opened. They still chasing me
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To Ken
(@ToKenHull) reported
@ThreeUK My SIM card isn’t reporting my new number after porting to yourselves (so iMessage etc isn’t working) but the number has completed as calls and texts show the correct number - any help?
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𓅀 𝕮æ𝖓
(@nscrut_) reported
@AlistairSanders @eiecampaign @ThreeUKSupport So if this is down to BBFC classification why are we not hearing about it from other providers who must surely follow the same guidelines
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Clare Nash
(@griffin_clare) reported
Dear @ThreeUK please could you explain why I, as a very long-term customer of yours, am treated far far worse than I would be if I were a new customer?
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Joe
(@ZviLerner) reported
@ThreeUKSupport I've been on the chat for coming up to 1.5 hrs. And this is so far the shortest of all the chats if this issue. At what point do I start charging you for wasting my time in addition of breach of contract over and over again???
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Vinay Reddy
(@VinayRe18733328) reported
@ThreeUKSupport I have been suffering a lot without network from last 20days please do something to return my network i have been loosing many job interviews
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Chloe Spence
(@ChloeJBee) reported
@ThreeUK Have been trying to cancel my mobile dongle for weeks. Each person i speak to refuses to cancel it and instead try to sell my a device I DO NOT want. Asked to cancel yday was told to call today 'its only 1more day' seriously unhappy
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Ann
(@Ann86990920) reported
@ThreeUK nightmare. You guys are horrendous... Asking for what I didn't use against your pathetic signal problem
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Vix Bilton
(@VixBilton) reported
from
Reading, England
I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??