3 (Three) Outage in Terling, Essex, England

@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

@ThreeUKSupport still no signal what is going on

@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile

@ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.

Hi @ThreeUKSupport a month a go, I phoned up to get my contract turned to pay as you go and was told that I would get an information text about 48hours after with all the details (this never happened) and was also told that it would be today that it changed. (1/2)

@ThreeUKSupport Still awaiting refund - 6 weeks and counting, totally unacceptable and I’m tired off calling!!!!! Shocking service

@ThreeUKSupport Specifically I want to cancel a contract & speak to someone who can speak English to understand my complaint. Secondly I want to stop your nuisance calls from India. You are in breach of GDPR.

@ThreeUKSupport Just tell me where I can speak to someone who will undermy problem. Someone who doesn’t insult me by not knowing how to talk to me.

@EE @ThreeUK thanks EE. I will certainly transfer all my phones over to you once the contracts are up in a few months. Shocking ‘customer service’ from 3.

@MollyyRees @ThreeUK Molly. You had problems before with @Threeuk and your record should show this. So I would have thought they might have been a bit more polite.

@MollyyRees @ThreeUK I’m so pleased for you all. You should never have had all that hassle.

@MollyyRees @ThreeUK No problems. You could speak to your local Trading Standards who will tell you the actual words to use in the 3 Shop. They may ring the shop for you before go. You are entitled to a replacement. Just thought——- Have they actually turned the account on! If it’s a new account it

@MollyyRees @ThreeUK I know is may appear silly but the SIM card is not upside down.

Been at the front of the queue in the @ThreeUK store for 20 minutes now... why are all uk phone companies terrible at customer service...

@GaryLDN @ThreeUKSupport @EE Turn the 4g off and i find the 3 network works fine. Even for video streaming.

@ThreeUKSupport Still crap coverage.

@ShaneAFC91 @Three_Is_Broken @ThreeUK They are awful they let me go after 2 months. Dreadful network

@ThreeUKSupport I was just advised to try again later, that they weren’t sure what the problem was. They advised they would change the setting I needed changed as I can’t do this myself, but they didn’t. It’s an unacceptable situation that I can’t access.

@ThreeUKSupport I’d never had any issues before and im at a point where I’m counting down the months to end of contract

@ThreeUKSupport No, it was ok 6 months ago and when I bought the cube, they checked and it was ok.. now my WiFi on both is appualing. I’ve spoken to people online and off line and I’m left with a service that I pay for and don’t receive.

@ThreeUKSupport @stephenabel20 Help David and Sally Abel get connected. They are stuck in Japan with Coronavirus and need communication! They are already 3 customers! #helpdavidandsallyabel

@SuprahhRL @ThreeUK Due Stupid Toxic 5G Towers Mass Destruction

@sarahclaireryan @Payforit_Sucks @IG_fairtelecoms @3Luser @ThreeUKSupport @BBCWatchdog @PSAuthorityUK @ThreeUK Aw right, glad you got to the bottom of it. I agree about Three and don't understand why they don't protect us. I would never allow my bank to let a third party remove money from my account without my consent!

@SienaSays @Payforit_Sucks @IG_fairtelecoms @3Luser @ThreeUKSupport @BBCWatchdog @PSAuthorityUK @ThreeUK It was all down to me to sort and they gave very little help (in fact the two text companies they directed me to were not the company responsible). Basically not our issue. I spent hours sorting it when really it should be up to them to protect their customers from scammers IMO.

@SienaSays @Payforit_Sucks @IG_fairtelecoms @3Luser @ThreeUKSupport @BBCWatchdog @PSAuthorityUK @ThreeUK Eventually I got an offer of a refund from the company involved. They wanted bank details which I wasn't comfortable with (since I never consented to the texts in the first place so it felt like a scam). They have instead sent me a text to redeem the money at Post Office...