3 (Three) Outage Report in Terling, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Terling, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Terling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at 3 (Three)
3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Terling, England
Latest outage, problems and issue reports in Terling and nearby locations:
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William Poel
(@wpoel) reported
from
Little Baddow, England
Voice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUKSupport still no signal what is going on
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal
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⚓Ian⚓
(@SeadogSpurs) reported
from
Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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William Poel
(@wpoel) reported
from
Little Baddow, England
@8CW @ThreeUKSupport Three seems to be under-resourced in the UK. Some industry insiders are surprised it works at all. At least it could make more of an effort to keep users updated during an outage.
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Smith
(@hprw) reported
@ThreeUKSupport I might not have a signal, but I do have something else--COVID! (I think. I've not tested as I would have to go out to buy a test, and I'm not going out until I'm better.) (I'm not that bad, so don't worry about me. I have the Youngest to look after me.) (And the cats.)
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Matt
(@gravycheesecake) reported
@Trottsky85 @ThreeUKSupport Both sites have 100MHz according to network signal guru. I suspect three puts 10Gbit backhaul on london/city sites and gives the rest of us maybe a 1 gig link. I have my suspicions but three will neither confirm nor deny. Don't know what I expected asking here.
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Jane Smith
(@hprw) reported
At one point the @ThreeUKSupport person suggested it could be due to engineering works, but then said there were no engineering works in my area. They've promised to get their broadband people to call me but I have no signal! They won't get through! And I still have no signal.
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___
(@7alboy) reported
@ThreeUK Hey, Three… You’ve just lost a customer who’s been with you for six years. I’ve had network coverage for most of the last two or three weeks. As a gesture, I think it’s only fair you should agree to forego my final bill.
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UnicornsRock 🏳️🌈🏳️⚧️
(@UnicornsRockUK) reported
Hey @ThreeUKSupport How do I contact you to report a possible fraud. You won't let me message you via your website because I'm not a customer.
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David Sowden
(@DavidSowden8) reported
@GaryNHughes @ThreeUK @ThreeUKSupport Although I’m with Vodafone but I have the same issues with 4G.
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Jane Smith
(@hprw) reported
The @ThreeUKSupport person couldn't seem to understand why I said it was pointless asking their broadband team to phone me, or tweaing my handset's settings. It was bizarre how little they were prepared to listen. And I still have no signal.
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Rachel M.
(@RachelM_85) reported
@ThreeUK still having issues with data in Tunbridge Wells and getting H+ instead of 5G 😑 it's been almost a month since my last complaint and issue still ongoing
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Joe Gellar
(@JoeGellar) reported
@ThreeUKSupport #baffled ordered 1755 yesterday, delivery tomorrow. Website “order b4 8 next day delivery” customer service says you ordered after 8pm, emails say different!! 🤔 incompetence from three strikes again
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Mags Su
(@mags_summers) reported
@ThreeUK mobile data seems to be down everywhere - is there an issue in the UK?