3 (Three) Outage Report in Tarporley, Cheshire West and Chester, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Tarporley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Tarporley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Tarporley, England
Latest outage, problems and issue reports in Tarporley and nearby locations:
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Hand (he/him)
(@monktus) reported
@pauli1888 @ThreeUK Maintenance been going on in Glasgow for 8 days straight now, at worst it was unusable (40kbps), 4G & 5G is now back up but seems to be about half usual speed. Message still on their status page but of course Three have a policy of not informing customers directly about outages.
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Amy Mackelden
(@AmyMackelden) reported
@ThreeUKSupport Can't log in to my account, as don't receive the verification code. Spoke to support on chat yesterday and today, tried all their steps multiple times, nothing has worked. Any help?
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Anushka Mahendran 🐙
(@NOOSHADM) reported
@ThreeUK Hi, I have had a back and forth email exchange and spoke to several customer service advisors on your chat function to get help with a simple evidence letter but I have got nowhere. I urgently need to sort an insurance matter out. Please can someone help me!
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Mumtaz Yoosuf
(@Mumty22) reported
3 mobile have taken an extra 35 pounds from my account bringing it down to a zero balance. They are only available on chat and despite trying to get through over the last 2 days, they are now telling me they can’t verify my account! Where to next? #ThreeUK
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Craig Hand (he/him)
(@monktus) reported
@ThreeUKSupport Every other mobile network or ISP I’ve used inform their customers directly about upcoming maintenance, and updates on unplanned outages. It would be nice if you did the same. We’ve already migrated one phone away from you and have had to order a DSL line for backup broadband.
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Ian Sturgess
(@ISturgess) reported
@ThreeUKSupport Yes via 333, gave details when signed up but never received any form of confirmation and not had confirmation after 333 call just verbal it has benn done. Didn’t help that I had to tell your agent more than 3 times the number to port across as he kept recording it incorrectly!!!
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Rube ★☆☆☆☆
(@rube) reported
So @ThreeUK your app won’t let me *paste* a password?! I used to think that disabling password manager auto fill was the height of stupidity, I stand corrected. Encouraging weak passwords is stupid.
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Grace Nakate
(@GNakate) reported
@ThreeUKSupport I will do that too. Meanwhile you need to clarify as to why I should be paying for a service in the days your company is not delivering or honouring it’s contract of service delivery because of your maintenance works
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Grace Nakate
(@GNakate) reported
Disruptions leading to loss of service due to your undertaking mean I am not receiving due service paid for. Kindly amend my bill to reflect this @ThreeUK
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J
(@jamesdude11) reported
@ThreeUKSupport If I text the BTP for on 61016 - is this chargeable? I am a Pay Monthly customer.