3 (Three) Outage in Southwater, West Sussex, England

@ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.

All these weeks with signal problems with @ThreeUK and yet they dont even give their customers a single pound back.

@ThreeUKSupport Will actually take the opportunity to review whether I renew at the end of the month. In all the time I have been with you - too long to mention - I have always been pleased with service. But now that you have grown loyalty does not seem to matter.

@ThreeUKSupport No. Have tried four times. Shame you cannot look after existing clients. Not what it used to be. Poor service.

Years ago if you wanted to ring @ThreeUK you got through straightaway. Today you can’t get through for love or money. Service has definitely gone down hill since 3 has grown in size. Very disappointing as Three used to be good. Shame.

I dont know who the store manager is in your @ThreeUK store in Crawley but, the staff was more interested in chatting between each other rather than selling phones. Shame cause they lost a sale. So bad, it’s not the first time there

@ThreeUKSupport tried the EasyJet upgrade text but have received no reply and have absolutely no clue how to claim the tote in Gatwick north as its all self service bag drops.

@ThreeUK worst service I’ve ever had, useless staff and charge for things not related .... daylight robbery ... Avoid at all costs!!!

@ThreeUKSupport 2006/2007 overcharged bill...from you lot. You admitted it and was going to give me £100 back you NEVER did and its escalated to this!! Give me back the money you owe me please!!

@ThreeUK anyone can help I’ve got some issue with my billing

@ThreeUKSupport The area I have problems is KY11 8RG - which is my workplace, therefore will be checking first thing...if I still have problems tomorrow I will be in contact.

@threeuk WHY IS THE 4G SO BAD RIGHT NOW! IVE BEEN TRYING FOR 15 MINUTES STRAIGHT AND EVERYTHING IS DAMN SLOW

@ThreeUKSupport No. Perhaps you haven't seen my recent correspondence re appalling signal in/around Canterbury. Your colleague suggested the opposite - dropping to 3G...

@ThreeUKSupport I lost my phone and I requested a document called "proof of usage" which I requested 7 days ago. Whenever I call the customer service number they don't help me and keep giving me fals time lines I feel let down after being a customer for 9 years

@ThreeUKSupport Still no reply but today I had a £66 bill taken out! I want to cancel!

@ThreeUKSupport if accidentally a call is made or received then cuts in thr middle because of no or poor network

@ThreeUKSupport cant receive calls because no network

@ThreeUKSupport cant make calls because there's no network

@ThreeUKSupport your network is rubbish!

@Williams_Andy_ @VodafoneUK @ThreeUK Nat uses 3. They seem to get signal where vodafone don’t and vice versa. From our experience the customer service isn’t good as they just send you in loops around a call centre in India. If you’re lucky you can get through to a helpline in Scotland and they are actually helpful.