3 (Three) Outage Report in Risca, Caerphilly County Borough, Wales
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The latest reports from users having issues in Risca come from postal codes NP11.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (31%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Risca, Cardiff, Cwmbran, Pontypool, Newport, Merthyr Tydfil and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Risca |
Internet | |
| Cardiff |
Phone | |
| Cwmbran |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Pontypool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dougal & The Magic Roundabout
(@dougalovich) reported
Beyond angry with @ThreeUK - been begging for more data for a vulnerable customer on mobile broadband for the last 72 hours, apparently three sets of advisors have lied when they told me they'd made the request??? Absolute shitshow.
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David Rowlands
(@rowlandrat) reported
@ThreeUKSupport I have come out for the day and would only be able to run tests here but where I get no signal this is impossible as I can't get a signal!! Rather than spending money on 5g try getting a standard signal in places!!
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stephen cruise
(@stephencruise1) reported
@ThreeUK have u a worldwide hack in progress . u sent me a text saying enjoy South Africa , I’m in Belfast u upgraded my account without my permission I tried to contact u have-no one to speak to and yet u want me to take a survey welcome to 2021 crap customer service #crap3
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Liam White
(@liam_white1234) reported
@ThreeUK hi I am joining your network this week and already giving you my PAC to bring my old number to your network if I wanted to get a new number with you would that be possible?
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David Rowlands
(@rowlandrat) reported
@ThreeUKSupport no signal all week on 2 contracts at EX34 0PW sort it out!!! Everything I go away 8 have no signal on 3 but my work phone on ee works!!!
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Eddie Wolfreys
(@Eddiee_91) reported
@ThreeUKSupport Still the same issue I’m afraid. Tried on chrome on my laptop, chrome on my mobile, safari on my mobile… same error as I reset the password
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Imogen Morris
(@_Imogen_Morris) reported
@ThreeUKSupport hello, are there broadband issues in the B3 area this morning? Have been unable to use internet on my work laptop since 10am!
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J A M I E 🇪🇺
(@Kliney247) reported
@ThreeUKSupport Hi, I need to contact Three, what is your customer services contact number please?
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Aaron Waterhouse
(@aarowate) reported
@ThreeUKSupport is there an issue with the signal in the CM21 area? My mobile internet has dropped from 75mbps (download) & 23mbps (upload) to 6mbps (download) & 2mbps (upload)
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AfricangreysRule
(@Londonlad5) reported
@ThreeUKSupport and we are now on day 4 of no signal on phones or home broadband. working from home is now proving impossible can you please advise when this mast work will be sorted br2 6eh area this is just not on now 😡😡 this also happened a week ago too sort it out three 😡