3 (Three) Outage in Portslade-by-Sea, Brighton and Hove, England

@Paul_Doc @AmyFisherSA @ThreeUK I think they’re cutting costs with bandwidth. In a city with lots of users, you’re sharing limited bandwidth. The 3G network is less congested so ends up being faster. I wouldn’t mind if it was a temporary issue, but it’s been like this for 18 mths & seems to be getting worse.

@stuartpalombo @ThreeUK Haha no way.. worst network ever. Overpriced and out of touch.

@AmyFisherSA @ThreeUK It’s always like this.. I never have 4G switched on because it’s so awful. Other friends on Three say the same.

@ThreeUKSupport Thanks for clearing that up. That wasn’t explained on the website. The problem with the carousel means you have to wait to get your luggage on arrival. I’ll test it out though in two weeks and let you know!

Not impressed @ThreeUKSupport I’ve been sent a brand new iPhone which wont turn on or do anything and now the support team told me they won’t speak to me for “sometime” and hung up. #three #iPhone

@ThreeUKSupport Just showing that your staff just said I won't have to pay any bills. Awesome. So free service from now on.

@BillmonitorBiz you latest recommendations seem broken and @ThreeUKSupport refuse to accept these for existing customers or force a number change

@Rachel0ates @ThreeUK Can I complain about them. While I have unlimited data, I cannot set up a hotspot and the coverage I get where ever I go is the worst I've ever had of any network.

@ThreeUKSupport Thanks for the interest and being keen to help! I’m home now, and I’ve got WiFi. Everything okay at my postcode 😊 Not going to kill someone today I guess 😂

@ThreeUK and @ThreeUKSupport seem to be continuing with their #SucksToBeYou response to coverage issues in Central London.

Just spent 45mins on the phone with Scot from the Glasgow. Same old same old. Also hung up on me. At least this man had the decency to say he was going to hang up on me. Passport in hand, changing my Saturday plans to go to the @ThreeUK store in Brighton.

@stef @O2 @ThreeUK @ThreeUKSupport To be fair, I had no problems with them up to this point. When ther service works, it works just fine. But when you have a problem, it's like this every time. "Computer Says No" at every turn.

And absolute comedy of errors for such a tiny issue. This is how it is to be a @threeUksupport @threeUk customer. Farcical. Avoid. Avoid. Avoid.

@ThreeUK Hey, will you support eSims on iPhones in the future?

@ThreeUK Any plans to support dual sim on the X s or cellular on the Apple Watch?

@ThreeUKSupport waste of time going to Majestic wines to get a free can... guess what the code is not working!!

@safc4ever @Three_Is_Broken @ThreeUKSupport @HuaweiMobileUK All @ThreeUKSupport seem to be able to do is type an exact post code into their website and tell you what comes up. It appears that’s the limit of the support they are able to offer - which is rather insulting.

@ThreeUKSupport @wilsonsam889 I cant get an answer on the phone, chat or twitter and they have no email address, any time I log an issue its closed without a fix. I'm considering cancelling my direct debit so they call me.

@ThreeUKSupport I've already been fobbed off with that excuse from your online chat support. Coverage is fine. It's been fine for 4 months then 7 days ago it stopped dead. Your own website says there's an issue with the network. I suspect your rollout of 5G this Aug has screwed the 4G network😠

@Three_Is_Broken @safc4ever @ThreeUKSupport @ThreeUK In short (unless you are in a fantastic signal area) Three are selling subpar spec 💩 that makes the network/broadband look worse than it actually is - no wonder the CTO job has been now been 🔥 & split between high level board management and ‘teams’ below so no 1 idiot can again

@ThreeUK I am incredibly disappointed by the support offered by customer services by three. Not listening to my data problem, what has been tried and that I'm just getting back in touch because I got disconnected. I can not wait for my contract to expire so that I can leave.

@ThreeUKSupport Hi Laura, I've unfortunately not no. The refund is regarding me moving to another network and the direct debit came out after I moved so it's just what I paid over due back

@ThreeUKSupport But it does affect me all day, here are speed checks throughout the day on both 3G&4G . This isn't congestion it's a major problem with your network or poor capacity, you are unable to deliver what I'm paying you for

@ThreeUKSupport People I know where I stay don’t seem to be having this issue, KA6 7RT and I use iPhone XS Max

@Three_Is_Broken @safc4ever @ThreeUKSupport @ThreeUK In the mean time Three now no longer has the solo Chief Technology Officer making all the (poor) hardware decisions, they done away with the CTO completely. I’ve set up B310/B315/B525/B612/B618’s, the B3/5 range is very subpar to the B6+ range on ALL networks not just Three UK

@ThreeUKSupport customer service hanging up on me and refusing to escalate my call to fraud or security dept. Money taken from my account by Three and they deny it. I have it in black and white