3 (Three) Outage in Newport, Telford and Wrekin, England

Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork

@ThreeUK live chat is rubbish, and customer service terrible.

Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.

@ThreeUK I've been waiting over 72 hours to switch my mobile number & now I've been told it's going to be another 24 hours to complete the request.... customer service at it's worse 😡😡😡😡

@ThreeUKSupport I'm not the only one in this post code area who has terrible 4g... Most days i have to switch to standard 3g just to get any signal at all. Checking your own coverage checked there are constant "engineers are fixing the problem" nothing ever gets better or fixed

@ThreeUKSupport Sorry but I've have lost count of "web chats" I've had. Nothing fixes the issues. It is simply a Mast issue in my area. Not my phone (which between myself and partner have had 3 new phones and several new sims) look at my DMs they go back a couple of years!

@ThreeUKSupport I'm paying £35 per month for a terrible service. You only have to go back through my DM's to yourselves since 2016! Absolutely terrible

Oh my god that was a code red. Power cut out and for the first time in a long time it took the @threeuk mobile mast with it. I had no connection to the outside world. That felt horrible.

Ordered the new Apple Watch hoping that @ThreeUKSupport will support it soon! Wanted stainless steel again but you can’t get that with GPS only :( - don’t let me down three. Don’t want to move to @EE next year if I can help it.

@ThreeUKSupport is voicemail down as I can’t call it? Calling other numbers works fine.

@ThreeUKSupport fix ur connection and ping

@Ofcom @ThreeUK funny my 4G has been extremely bad this past week and I’m lucky to get any internet at all on two bars and my internet takes 5 minutes too load on full bars, just when you announce 5G networks in this pandemic #StayConnected thank youuuuuuuu

@matthew4660 @ThreeUK After some tests, I believe that congestion is the main issue especially in my area. At 2AM I'm getting maximums of 26Mb/s ping is still pretty bad, and upload is sluggish. Might just become a vampire and only use my phone post-midnight...

@ThreeUK @StallionR Nice answer 10 hours ago you have ither people wanting a reaponce whats going on with your internet service.

@ThreeUKSupport @tonyhart1981 Signal booster won’t help if the network is congested like they all are just now. Even my home broadband is usable but not as good as it usually is with everyone working at home

@Yfielding @VodafoneUK contract phones (6) with @VodafoneGroup and mobile internet with @ThreeUK Both want more money for a substandard service.The speed on 3 mob broadband was amazing. It’s worse than dial up atm and no tech support. Will review ASAP when this is over.Vodaphone is binned for sure

@ThreeUKSupport my contract ends 8th April - I want to transfer number to daughter and get a new sim only contract for her similar to what we can get on comparison site. No one in chat can help - I need to talk to someone but they are obviously off for the foreseeable - help!

@thompsonrob @ThreeUK @ThreeUKSupport Thought only I was dealing with this here is my phone data and the Al cube data although phone is 02 alcube is 3 network 3.69 mpsupload on the cube and my phone data is reading 28.2mps

@missymaryam_ Newport Wales is awful currently. 4G giving me 0.5mb speeds - loads of people citing this problem right now on Down Detector @ThreeUKSupport

Always quick to give @ThreeUK stick when they're crap, last couple of days, they've been bloody awesome #threehomebroadband