3 (Three) Outage in Moretonhampstead, Devon, England

@ThreeUK what terrible customer service! As if people who have lost loved ones in a tragic situation haven’t got enough to deal with! You should be ashamed.

@ThreeUKSupport need a resolution to a problem which I believe is down to you!!! I have 2 contracts with you and 2 current and active direct debits with my bank, one contract hasn’t been charged/debited for almost 6 months and I’m now being harassed by a debt recovery agency.

@ThreeUKSupport 1.5 hours waiting on line for the cancellation team only to be cut off , do that many people really want to leave Three, with that kind of service I can see why .

@ThreeUK 1.5 hrs waiting for cancellations team just to be cut off , surely not that many people want to leave Three , well with that kind of service I don’t blame them .

@ThreeUKSupport I signed up for home broadband the router you sent stops anything loading, phones tv etc. Now bought a tp link router and the service keeps dropping is there an outage somewhere I’m in south Devin

@mcarhartharris @ThreeUK Have a pair of Anker headphones for running from amazon. Worked first time, relatively cheap and the sound quality is great for the price. Worth a try if the @beatsbydre carry on being a let down.

@EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.

@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!

Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔

@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon

@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off

@ThreeUKSupport We’ve been waiting a while now 😕 Used to 3 being a leader with stuff like this 😉 EE and Vodafone both support it now in the UK 😬

@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?

@DeanHayes_1 @ThreeUK We use them for our home broadband and the service terrible, speeds are erratic and multiple dropouts per day. The last time I spoke to their support due to connectivity issues, I was told to change the router to 3G and that it wouldn't effect my download speed!?!

@ThreeUKSupport Hi, there is no data signal in SP4 this morning. What is up?

@ThreeUKSupport please sort your shut out. Always cutting me off. I've told you countless times when I can pay my bill and still I get cut off! Tempted to leave as you're becoming the worst network.

@ThreeUKSupport i want to cancel an add on but its telling me to call you, are your contact centres open now?

@ThreeUK Won’t let me login password “isn’t right” Won’t send me an email to reset my password Says my phone number doesn’t exist when I try 444. Live chat isn’t open. Phone lines aren’t open. What exactly am I meant to do then...?

@ThreeUKSupport is that correct that if i switch to an esim i will be without service for 1-2 days ?

@ThreeUK is the data passport website down right now? Can't seem to get into the website in the USA

@ThreeUK the internet is down

@ThreeUKSupport I've lost my phone and I'm in the States. Help! I have a Pay as You Go number!