3 (Three) Outage Report in Magor, Monmouthshire, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Magor, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Magor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Magor, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Bristol, Nailsea and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Phone | |
| Nailsea |
Phone | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Magor, Wales
Latest outage, problems and issue reports in Magor and nearby locations:
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Tessa J Fitzjohn
(@TessaJFitzjohn) reported
from
Bristol, England
@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.
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Catherine
(@catherinetyley) reported
from
Bristol, England
@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Dren
(@OhMyGerardz) reported
from
Bristol, England
@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Specifically Limited Durrans
(@danieldurrans) reported
from
Bristol, England
@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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P_O_S_H_E
(@D_BlackMaterial) reported
from
Bristol, England
@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian McKinnon
(@giframac) reported
@ThreeUK thanks for the offer of 5G broadband but a steady phone signal would be more useful! Coverage is rubbish -and data coverage even worse! Forget 4G - I default to 3G otherwise I get nowhere! 13 years but will change when contract up.
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David Reader
(@davidareader) reported
Hi @ThreeUKSupport why are you giving "number unobtainable" for +800 international freephone? I've just had to use a landline for the first time in years. Needless to say, the number isn't unobtainable, but functioning telephony service from you apparently is?
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KO Kingdom Original
(@KOKingdomOrigin) reported
@ThreeUKSupport Still having issues. I have to put my phone on 3G just to use Spotify
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Sagnik Acharya
(@SagnikAcharya) reported
@ThreeUK @ThreeUKSupport It says £5 & £10 but there is no option to recharge it, instead of only top up option and i lost £10 by topping up and didn't get the service to call unlimited abroad.
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Sagnik Acharya
(@SagnikAcharya) reported
@ThreeUKSupport Kindly help me get the unlimited abroad call service for which I paid £10 just sometime back. I tried calling abroad, within the countries listed but my balance is getting deducted.
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SoroptimistLlandudno
(@SILlandudno) reported
@ThreeUKSupport I have topped up by £5 on the phone and called my home number so now I have the number, problem is solved. Thanks
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Jess 🌿
(@ic_ca) reported
@ThreeUKSupport Im sad too, I pay for premium Spotify and it’s not working properly 🙁 thank you for looking into it for me though!
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Warren Taylor
(@WarrenT88801465) reported
Currently @ThreeUK store in Chatham and receiving fantastic customer service from Wendy. Thank you Wendy you have restored my faith in Three as a company and its customer service...
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George Barrell
(@BarrellGeorge) reported
@ThreeUK Any chance you can explain why my "loyalty discount" comes out as being more expensive than it would be for a first time customer? Been with you for over 10 years and you want to charge me over £100 more for a lesser package!!
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YNWA
(@leeg1001) reported
@ThreeUKSupport Yes, on data app doesn’t work … tried on 2 phones same issues … works on Vodafone fine … 3/4 and 5g…