3 (Three) Outage Report in Magor, Monmouthshire, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Magor, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Magor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Magor, Monmouthshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Bristol, Nailsea and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Magor, Wales
Latest outage, problems and issue reports in Magor and nearby locations:
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Chloe
(@chloemay555) reported
from
Chepstow, Wales
@EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport I still have no service turned on and off many times. BS5
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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Thomas Blundell
(@twbcreativetech) reported
from
Bristol, England
@ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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phil
(@philchamp_) reported
@LeavingPlanet @Sideshow_Matt @ThreeUK Yes I know. Piggy backs on O2. I've had no issues at all in the time I've been with them & £6 a months meets my needs
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Ziad
(@ziadhaitham01) reported
@CFCDaily @ThreeUK Horrible *
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zara
(@zartrekskye) reported
@ThreeUKSupport All day now I am not getting use of my phone I can't call out or text I keep getting a message on my phone that my operator have turned 9f my sim! Why? This happened the other day but you was doing something to the network! But there nothing reported of saying now
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Vicki
(@AstraLyne_x) reported
Help me pleeeease @ThreeUKSupport My name still isn’t changed even after one of your social media team personally verified my documents and confirmed he processed the change himself! I’m now eligible for an upgrade but can’t because my ID won’t match!
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What's left (of the planet)
(@LeavingPlanet) reported
@Sideshow_Matt @ThreeUK Basically, perfect signal doesn't exist. You're fighting against everyone else for nodes. Higher data means crap range & penetration. The whole market is moving on up. We have an unregulated wi-fi piecemeal interference environment. Usage is exponential. Expectations are unreal.
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What's left (of the planet)
(@LeavingPlanet) reported
@Sideshow_Matt @ThreeUK Likewise, certain providers can give a false impression of quality of signal (for example in stations) through localised intervention. Those nodes still fill up quick. For example, your WiFi can handle between 4-7 devices.
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Richie Austin Comedy Magician
(@RichieSAustin) reported
@ThreeUKSupport cant you just sort the issue rather then me having to waste time explaining all again
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Gary Holdforth
(@GaryHoldforth) reported
@ThreeUK rang your support team at 9am this morning, got passed to sales, then customer services at 9.30am. All because I needed 3 to sort out my daughters phone as she had just arrived in France with no data and no coverage. It’s 7.30pm, still nothing. What a company! Shocking!
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Jonathan iMartin
(@JoggerM) reported
@ThreeUKSupport Hi I have not even used 0.01Gb is that a fair amount‽ I take it you are unable to help resolve this? Thanx
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Abbi Kitsune
(@AbbiJKW) reported
@ThreeUKSupport I wish I could remember, I'm terrible with names. I often get a survey but didn't this time 9:33am BST a/c ref 9848555554 if it helps