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3 (Three)

3 (Three) Outage Report in Magor, Monmouthshire, Wales

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Magor, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Magor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Magor, Wales

The most recent 3 (Three) outage reports came from the following cities: Bristol, Newport, and Nailsea.

CityProblem TypeReport Time
Bristol TV 2 days ago
Newport E-mail 5 days ago
Bristol Internet 9 days ago
Bristol Phone 12 days ago
Bristol Internet 14 days ago
Bristol Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Magor, Wales

Latest outage, problems and issue reports in Magor and nearby locations:

  • twbcreativetech
    Thomas Blundell (@twbcreativetech) reported from Bristol, England

    @ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”

  • x_Gabrielle_x
    Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • JeanRLeroux
    Jean Leroux (@JeanRLeroux) reported from Bristol, England

    @ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.

  • BuzzStartAcad
    BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.

  • AlanBec
    Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport BS5 iPhone 6s. Always have great reception, just this miri g it dropped to nothing, now back intermittently with one bar, so still ongoing issues Scime 9:30 AM

  • BuzzStartAcad
    BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back

  • ClumsyAngel79
    Jo (@ClumsyAngel79) reported from Bristol, England

    @ThreeUK you have the worst customer service I have ever come across! None of you seem to know what’s going on I’m missing £400 I’ve been told you will call and they havnt. I’ve called in but now your to busy. U gave me a link to chat to with, it’s sent me to aDutch news website!

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • coombaar
    Neil Coombs (@coombaar) reported from Bristol, England

    @ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.

  • AndyRFCCharman
    Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!

  • AndyRFCCharman
    Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.

  • BuzzStartAcad
    BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.

  • AndyRFCCharman
    Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three

  • chloemay555
    Chloe (@chloemay555) reported from Chepstow, Wales

    @EmmaWilks77 @ThreeUK Absolutely disgusting service never been so appalled 😑

  • Livierirose
    Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bristol, England

    @ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.

  • corylus
    Dr Hazel Phillips (@corylus) reported from Bristol, England

    It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.

  • stowtom2010
    Tom (@stowtom2010) reported from Bristol, England

    @ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

  • coombaar
    Neil Coombs (@coombaar) reported from Bristol, England

    @ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks

  • pringoli
    lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • petekc
    P.J.K-W (@petekc) reported from Bristol, England

    @ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • misterjames
    wayne james (@misterjames) reported

    @ThreeUKSupport Paying almost £60 a month to a £billion company who can't make their app work so I can actually pay my bill. Been waiting 5months now for them to fix it. Support says all the right things then, you never hear back from them. Frustrated.

  • BallsontheLine
    Old Guy (@BallsontheLine) reported

    If there is a worse App / online mobile experience than @ThreeUK @ThreeUKSupport I would be very surprised. Horrendous. Who gets paid to design and manage it? Absolutely hopeless perpetual navigation journeys, login and logged out experiences. Pathetic.

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @ThreeUKSupport I recieved a call today regarding being unable to login but i missed the call. Can you please tell me which department i'd need so i can return the call? Thank-you

  • raut1606
    Pravin Raut (@raut1606) reported

    "Extremely disappointed with the lack of assistance from @ThreeUK. My phone number has been down for 24 hours and no clear timeline for a fix. Unacceptable customer service." #ThreeUK #CustomerServiceFail @ThreeUKSupport

  • hernehillbilly
    Marcel Stampfer (@hernehillbilly) reported

    @ThreeUKSupport I haven’t been able to get signal from a central London location since joining Three. I checked the network status and see there is a fault in my area. How can I find out when the fault will be fixed?

  • j3adj
    J3 (@j3adj) reported

    @ThreeUKSupport I am still unable to have access to my account for 2 weeks now. Your support team has been appalling as well. I need to update my direct debit. Your online facilities to access also doesn’t work too. What is going on?

  • toneboy
    Tony Dobson (@toneboy) reported

    @ThreeUK Hi, is there an issue with your online switching service? Have been trying to apply my wife's PAC code without luck. If that isn't working is there an alternative method?

  • j3adj
    J3 (@j3adj) reported

    @ThreeUKSupport No this is not a new account. I’ve even changed my password. It either says the password is incorrect or when it does register I get a message saying it’s ‘not you it’s us. Please try again’. Yet it is still not working.

  • tykingthepith
    Philip Drew-White (@tykingthepith) reported

    @ThreeUK if only some of your advisers listened. The customer service is seriously letting you down in my eyes. When they laugh during your complaint and when they call back at the incorrect time it is unacceptable.

  • QuicksaveA
    bozo (@QuicksaveA) reported

    @ThreeUKSupport Your team didn't cancel my phone after calling them several months ago, now customer support live chat claims there is no cancellation request. Sort this.