3 (Three) Outage in Heslington, City of York, England

@EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

@ThreeUK what is the problem with 4G in YO26 7QF, 3G perfect 4G doesn’t work, or world very very slowly

13+ hours later and I still have no service 😡😡😡 @ThreeUK

@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.

Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.

So time for an upgrade on my phone but @ThreeUK are offering a longtime customer £58 a month whilst I’ve seen it elsewhere for £38 looks like I’ll be cancelling my contract tomorrow

@Three_Is_Broken @ThreeUK It’s three customers service (sorry I mean lack of) that shocks me. I have expensive bills average £100 a month, and have no help whenever there is a issue (which is a lot)!

@ArifFaisal02 @ThreeUK I usually get okay signal but haven’t had signal all day

@TrickSparks7 @ThreeUK @ThreeUKSupport I’m having the same issue

@ThreeUKSupport @ThreeUK @Three_Is_Broken Once again, I see you are doing nothing at all to help the general public in these hard times. Received my latest bill & you are telling me my monthly charges are going up. If my £100 bills each month were not enough to bend me over!

@ThreeUK any reason why the 4g network is so slow in York today.

Hey @ThreeUKSupport, do you know if there are any issues in YO10 postcode, or why I'm getting an error saying "the number you have called is not compatible with the service you are using"

hi @ThreeUK I have been given a £30 bill for an account I cancelled a month ago (with no record of this apparently) this is my official complaint - DO NOT use Three!

@ThreeUK Hi,i am trying to top my phone up,but the 321 option is nowhere to be found,could you help please,thanks.

@ThreeUKSupport partner wants to switch to 3 but isn't living at her billing address currently, but cannot see a place to change the delivery address anywhere on sign up. Help please?

@ThreeUKSupport I'll try that. Am currently locked out of trying to log in due to multiple login attempts, but will report back as soon as possible. Thanks!

hey @ThreeUKSupport I can't reset my password because I'm getting "myauth3.generic.error" after trying to do so. Help please?

@Fudgel11 @ThreeUK That's their lingo but other networks have their own names ... No other networks give really unlimited like three does, they all slow you down and/or have max limits or fair use policies... I have the TV, mine and G-Kids tablets all using YouTube running on it at the same time

@ThreeUKSupport If it was an error then it was clearly on threes behalf in which case they should still honour it or they have lied to their customer?

@ThreeUK You need an IT revamp! your website doesn't support number porting form gives unknown error, my3 register page gives MY3-CHANGE-EMAIL-RESPONSE-ERROR

@ThreeUKSupport No. Promised 4 times in the last couple of weeks and last week was told I would definitely get them 100%. I would like someone to explain to me why I keep being let down by three. This is unacceptable at this point.

@ThreeUKSupport I have been trying to claim a refund and cancel these contracts for the last two - three months. I have been cut off on the phone multiple times after spending at least an hour on the phone.