3 (Three)

3 (Three) Outage Report in Heslington, City of York, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Heslington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Heslington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Heslington, City of York, England 11/22/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

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3 (Three) Issues Reports Near Heslington, England

Latest outage, problems and issue reports in Heslington and nearby locations:

  • _thalamus Will Tisdale 🎗🏳️‍🌈 (@_thalamus) reported from Selby, England

    Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.

  • EdgyTrowel Victoria Cornford 👑 (@EdgyTrowel) reported from Heslington, England

    Hey @ThreeUKSupport, do you know if there are any issues in YO10 postcode, or why I'm getting an error saying "the number you have called is not compatible with the service you are using"

  • Yorkieh69 Heather Tindall (@Yorkieh69) reported from York, England

    So time for an upgrade on my phone but @ThreeUK are offering a longtime customer £58 a month whilst I’ve seen it elsewhere for £38 looks like I’ll be cancelling my contract tomorrow

  • LeonBanks Leon Banks (@LeonBanks) reported from York, England

    @ThreeUKSupport @ThreeUK @Three_Is_Broken Once again, I see you are doing nothing at all to help the general public in these hard times. Received my latest bill & you are telling me my monthly charges are going up. If my £100 bills each month were not enough to bend me over!

  • Kyle_thornton23 Kyle Thornton (@Kyle_thornton23) reported from Haxby, England

    @ArifFaisal02 @ThreeUK I usually get okay signal but haven’t had signal all day

  • Kyle_thornton23 Kyle Thornton (@Kyle_thornton23) reported from Haxby, England

    @TrickSparks7 @ThreeUK @ThreeUKSupport I’m having the same issue

  • LeonBanks Leon Banks (@LeonBanks) reported from York, England

    @Three_Is_Broken @ThreeUK It’s three customers service (sorry I mean lack of) that shocks me. I have expensive bills average £100 a month, and have no help whenever there is a issue (which is a lot)!

  • marietemitope_ RIEE 👅 🥳 (@marietemitope_) reported from York, England

    13+ hours later and I still have no service 😡😡😡 @ThreeUK

  • stevebourne33 stevebourne (@stevebourne33) reported from York, England

    @ThreeUK any reason why the 4g network is so slow in York today.

  • _thalamus Will Tisdale 🎗🏳️‍🌈 (@_thalamus) reported from Selby, England

    @ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • xcharliekrayx 🩸Charlie Kray 🩸 (@xcharliekrayx) reported

    Having issues with my phone again @ThreeUK I need a chat window to open to solve this

  • lettucelucette Little Red (@lettucelucette) reported from Glasgow, Scotland

    @ThreeUKSupport are there signal problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls

  • VexedOldMan Vexed Old Man (@VexedOldMan) reported

    What is going on today @ThreeUK @ThreeUKSupport!!! Why is the internet so awful today??? #ThreeFail

  • filmedbyeden eden 💫 (@filmedbyeden) reported

    @ThreeUKSupport hi, my 4G doesn’t seem to be working and I have GB left etc and was wondering if any problems have been happening the last couple of hours? Thanks.

  • That_Musician AngstyJew🎶 (@That_Musician) reported

    @ThreeUKSupport I need to cancel my phone plan, I have not been able to log into my account for some time now and I need to cancel because I am no longer in the UK due to the pandemic, can someone PLEASE reach out to me in DM?

  • andyeb andyeb (@andyeb) reported

    @lukeredpath @ThreeUKSupport It's as bad as buying domains - remember 1p domains, when the total, somehow, never came to less than £25?!

  • CDeSantana Carlos De Santana (@CDeSantana) reported from Crawley, England

    @ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?

  • Diabijoux Diana (@Diabijoux) reported

    @ThreeUKSupport Same silly answer after 3-5 days. I did called 2 weeks a go . I was a customer for 8 years and never missed a payment. That’s why I give up three when comes about refund you would not keep your promise.

  • Dowieeee Dave Dowd (@Dowieeee) reported

    @ThreeUKSupport It’s not a sim issue or a phone issue, your network is just crap. My partner is also on 3 (we foolishly both switched over last year) and she has the exact same problems. Just got disconnected from a FaceTime with her due to poor connection while both using 4G. Absolute joke

  • garethr484 Gareth LFC Robson (@garethr484) reported

    @ThreeUKSupport Hey sorry long reply! It was sorted after 2 days! There is a new 5g mask that we t up in the area so that may habe been why? Althou i only get 1 bar of signal wen im at home thank god payg has wifi calling ect!