3 (Three) Outage in Crofton, City and Borough of Wakefield, England

@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl

@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.

128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.

@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.

@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.

I hate being with @ThreeUK the worst network provider I've ever been with

@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.

@ThreeUKSupport I've been having issues for about 6 months, your network status page confirms you know there's an issue and have for ages. It's been reported, formal complaints made. Hopefully ending contract next week, you failed me and I had to pay you to do it.

My @ThreeUK signal is always really bad in Leeds. 😡

@ThreeUKSupport Good afternoon. I sent a DM regarding and issue with my phone. Could someone please get back to it. Thanks

@aisha05920164 @ThreeUKSupport Willing to bet they tell you it’s a local problem. Only short term and that 3G is the saviour!

@Three_Is_Broken @paulwilliamsonx @ThreeUKSupport Sorry about your signal issues - but I’m afraid the current precipitation is the wrong kind of rain!

@Three_Is_Broken @ThreeUKSupport @paulwilliamsonx That was my issue for months. If they had told me there was an issue I could have worked with it.

@Three_Is_Broken @ThreeUKSupport @paulwilliamsonx Words can’t describe how much bad feeling I have towards the company.

@ThreeUKSupport @OnlyDancer Someone else being advised to switch to 3G Time to admit you have a problem and stop lying through your teeth. Shameless shambolic charlatans.

@ThreeUKSupport @paulwilliamsonx Another local issue

@ThreeUKSupport @natedog_1980 Oh look. Another localised issue with 4G. When are @ThreeUKSupport going to grow a pair and admit they have a National 4G issue you it’s abused customers. Time to stop being shambolic charlatans.

@ThreeUKSupport @ciaranphillips Don’t listen to them. By suggesting that the fault is a local one and that 3G is a ‘fix’ they are abusing your trust as a customer. You need to avoid any further dealings with these shambolic charlatans.

@ThreeUKSupport So tell me. Why are you lying to customers that 4G outages are local problems, convincing people to turn off 4G and switch to 3G is a terrible solution - which you seem to be proud to have ‘fixed’ @ThreeUK Trule are a set of shambolic charlatans

@ThreeUKSupport Yes I did, it wouldn't let me load the app.. iv sorted the issue now, impressive that you cut services etc while all this is going off. I'll be remembering this when both contracts are up for renewal. Other providers are not doing cutting people off

@ThreeUK I tried to cancel my account a month ago. Was told the department was closed and to try again in a few months when the staff are back. That's a shocking way to keep taking money from people and I reported them to @Ofcom

@ThreeUKSupport when will the 4g service finally be fixed in scunthorpe, fed up having to rely on 3g which is bad enough as it is let alone right now when even the 3g speed has dropped extremely lol

@ThreeUKSupport My husband is trying to get an offer on Health Service Discounts. He has emailed to ask if he can keep his 2 numbers but all he gets from you is a link to sign up. Please advise how to get offers & keep numbers.

@ThreeUKSupport my mobile broadband contract is due on 7-6-2020. I need to know my opinion if I am to stay with 3. Sum help would be helpful .

@ThreeUK are also the only network which doesn't offer a "charge to mobile" bar to protect against these charges. This means that children, the elderly and the vulnerable are exposed to this fraud ridden system with no means of avoidance. Utterly disgraceful!

@ThreeUKSupport My contract is over and I want to renew but your customer service (or lack thereof) is messing me want to leave. I have tried calling and using your three store now service which doesn't work.

@ThreeUK shocking customer service. Do NOT recommend!!!!

@ThreeUK Never mind that why are three the only network that does not have any advisors to answer calls #notgoodenough

@ThreeUKSupport so yet again you tell me to try chat and it's never available. I have tried to cancel within 14 days but you are not open. And you keep on requesting payment 😡😡😡