3 (Three)

3 (Three) Outage Report in Craghead, County Durham, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Craghead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Craghead, County Durham, England 12/09/2024 15:45

December 09: Problems at 3 (Three)

3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Craghead, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Spennymoor, Gateshead, Prudhoe, Sunderland and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSpennymoor E-mail
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomPrudhoe Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Craghead, England

Latest outage, problems and issue reports in Craghead and nearby locations:

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

  • purplelime Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • japredchiu japred chiu (@japredchiu) reported from South Shields, England

    @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • cynion Frank (@cynion) reported

    @ThreeUKSupport Called support to query a payment that had gone missing and after which the 'agent' and his colleague went on a hard sales pitch. "As an existing customer you HAVE to listen to offers we have for you." His colleague then refused to take no for an answer.

  • AliSwanLon Alison Smith (@AliSwanLon) reported

    @ThreeUKSupport 3DK been here 2 weeks and I have just see on another thread it’s a know issue ?

  • Kyylock Mr Hall on Bandcamp (@Kyylock) reported

    @ThreeUKSupport I tried using my new phone IMEI as the promo code but obviously that wasn't going to work as its classed as a new order made after 31st March. Been with you guys years and feels **** that I lose out through no fault of my own.

  • Jenkins71Barry BJ (@Jenkins71Barry) reported

    @ThreeUKSupport The fact you are so “kindly” offering to move me to a plan in the letter for £18 ! a month when you can get the exact same plan from you for £16 is insulting aswell ! Is this how you treat long time customers ?! Shut there accounts or force more money out of them to stay !

  • DaveWilliams740 Dave (@DaveWilliams740) reported

    @ThreeUKSupport how long before you fix the problem where people can’t stream Netflix on Smart TVs with HUAWEI routers? Your customer service is laughable

  • BenEllisCrim Dr Ben Ellis (@BenEllisCrim) reported

    @ThreeUKSupport It has always been so in the past. But I have been asked to call (hard with no service), the online help said they couldn’t do anything, and when I did call (borrowed phone) an automated message said to call in business hours. It’s not pressing but would like to sort if pos.

  • KFreidl Kayleigh Freidl Photography (@KFreidl) reported

    @ThreeUKSupport OK, so as a customer of 3+years, I will not be subject to any roaming charges?

  • Jenkins71Barry BJ (@Jenkins71Barry) reported

    @ThreeUKSupport Purely comes down to greed and disrespecting your loyal customers , makes me now look elsewhere and leave you .

  • Kayles505 Kayleigh Davison (@Kayles505) reported

    @lebara dont bother using - WORST customer service. Took money for a sim then claimed they cant see it 😡😡 spoke to 3 agents, sent proof & STILL no contact in 48 hours, now changed to @ThreeUK so my daughters bday isnt ruined

  • AliSwanLon Alison Smith (@AliSwanLon) reported

    @ThreeUKSupport I can make calls it’s the receiving the issue