3 (Three) Outage Report in Craghead, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Craghead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Craghead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Craghead, England
The most recent 3 (Three) outage reports came from the following cities: Durham, Newcastle upon Tyne, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 18 hours ago |
|
Newcastle upon Tyne
|
Total Blackout | 11 days ago |
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Newcastle upon Tyne
|
Internet | 13 days ago |
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Newcastle upon Tyne
|
Internet | 21 days ago |
|
Chester-le-Street
|
Phone | 22 days ago |
|
Newcastle upon Tyne
|
23 days ago |
Community Discussion
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3 (Three) Issues Reports Near Craghead, England
Latest outage, problems and issue reports in Craghead and nearby locations:
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japred chiu (@japredchiu) reported from South Shields, England@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Bootsy (@19bootsy68) reported from Dunston, England@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
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Bootsy (@19bootsy68) reported from Dunston, England@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Bootsy (@19bootsy68) reported from Dunston, EnglandWhat a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
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Bootsy (@19bootsy68) reported from Dunston, England@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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Bootsy (@19bootsy68) reported from Dunston, England@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Dezy Ward (@DezyByers33) reported from Washington, England@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Dibbs (@dibbs1967) reported from Sunderland Bridge, England@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jakarta Casual (@JakartaCasual) reportedMade the mistake of using live chat to cancel a contract with @ThreeUK Gave up after 20 minutes of security checks... Should be able to do it on the app but that would give the customer power and the corporates don't want that
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steven carr (@StjocarrCarr) reported@ThreeUKSupport NR161HU The data issues still continue. As I drive around I receive data signal then as I get close to home very little. It was never great but I could watch YouTube with neglable buffing now you tube won't even load
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Arif (@CoolArif79) reported@ThreeUK @ThreeUKSupport hello - how easy is it to get a e sim ? I’m going to buy the new I phone 17 once it’s comes i out and if it comes with no sim support then would I be able to get e sim and would there be any cost ? On sim it’s just my contacts that’s stored ?
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Jacqueline Canham (@Loulaa1977) reported@iD_Mobile_UK @ThreeUK I've had no calls or texts come through all day today - all have suddenly come through at 6pm - have been left for me from my work, banks, doctors......... this is happening EVERY week. Calls never connect, it is shocking!
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Garreth Antcliff (@GAZDAN62) reported@ThreeUK 3 calls from scammers pretending to be you in the last 24 hours, it’s always your network, never one of the others! Sort it out!
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🥕 carrot 🥕 (@thecarr66639092) reported@ThreeUKSupport why do I keep getting text saying I’m paying £2 for Roaming , I’ve got a local sim , and I’m not using your network , so stop sending these texts , I’m not going to pay them
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Jing (@OneTrueJing) reported@ThreeUK I don't know why you attempt to preach you're the best in the UK when your service actually sucks. Customer support is too busy scamming all you do to steal money and don't provide the service you promised. Best in UK? More like worse ever made.
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Penelope Waller 🎗️ (@PenelopeWalle20) reported@ThreeUK my daughter bought a dongle from you 2 years ago, she returned it within 14 days and has been through numerous complaint avenues with you. You agreed it was sorted and now you have sent her a bill for £500! What is going on!!! This harassment has to stop!
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Nick Allison (@NickEngineer) reported@ThreeUK Once again being charged for data roaming that I am not using, nor doing. Got an eSIM in the phone that is connecting to the network. The 3 Sim is off for data. Please indicate how I get this refunded. Your baseline policy is garbage
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Carl Bateman (@CarlBateman) reported@ThreeUK My phone is bricked so I can't log into my account. Your staff seem unable to comprehend that I wish to log into my account and won't help me to log into my account.