Is 3 (Three) having an outage in Coleshill, Warwickshire, England?

So @ThreeUK @ThreeUKSupport you’ve cut me off AGAIN after a conversation on Wednesday that sorted my services out after YOUR error! Your customer service is a joke!

@ThreeUKSupport Discovered the problem my VPN. Turned off and app works

@ThreeUK @ThreeUKSupport Still not working

@ThreeUK @ThreeUKSupport You app is piece of crap. Can we have the old one that worked...

At @ThreeUK you app is crap

Hello @ThreeUK you app still not working. Please dump this new one and bring back the old one

Seems your app is still. Broken @ThreeUK

Absolutely disgusted by the way @ThreeUK have handled my recent order and online chats, promise they have sorted it then same issue now it looks like it’s carrying on tomorrow customer service is appalling no one to speak to and completely fobbed off once again

@ThreeUKSupport Hi There is a problem with the camera. A solution maybe a new screen £125 (unless it’s found to be moisture in which case game over) Apple verified first use on 26 Dec. I would have expected @ThreeUK to honour the guarantee period from then. Yr branch manager looked embarrassed

@ThreeUKSupport I was interested in the iPhone XR. However, my local store told me I’d have to pay for the handset anyway - kind of negates the “we’ll pay your upgrade fee as a treat” incentive as the price difference isn’t even that much! I’d rather wait until my contract actually expires!

@ThomBartley @VodafoneUK @ThreeUK It’s bad enough for me to go to the Ombudsman & @BBCWatchdog this time, I’m sure in a while they will be outed for bad behaviour again, hopefully fined too.

@ThomBartley @VodafoneUK @ThreeUK They ruined my credit file & treated me like crap even though I had been a customer for 9 years. Now they just blanking me, so just want to make sure no one makes the same mistake.

Been 3 months since I left @VodafoneUK after 9 years, so far @ThreeUK have been been incredible customer service wise compared to Vodafone. Really strongly wouldn’t recommend Vodafone for long term contract.

@EE Already did, several times. This isn’t an isolated incident. It happens far too frequently when there are large crowds. Never had the issue with @ThreeUK before I switched to EE.

Hey @EE - I’m trying to run my business but your network falls over whenever there’s a crowd. Never had this with @ThreeUK - you’re ruining my business. B40 1N

@paflad @ThreeUKSupport Good luck with that too 😁 Went yesterday and got Mr J Worth. He refused to help as I don't have a driving licence or passport. Tried again today and got a very helpful lady who accepted my birth certificate and council tax payment card as id.

@paflad @ThreeUKSupport Good luck with that chap. I had to jump through hoops and walk across fire before they'd remove the filters from my account. I'm also a long time customer.

@ThreeUKSupport I'm not sure how long I've had the account but it's at least 5 years. Content filters were never activated. This problem only occurred today. Went to the 3 shop to try and get it removed but they refused as I had no photo id.

@veryfastreader @VodafoneUK @ThreeUK Yeah, @VodafoneUK should be investigated to be honest, their processes encourage getting into bad debt & they are super unhelpful & pretty rude. So far 3 months with @ThreeUK & they’ve been amazing & £50/ month cheaper & unlimited data.

Three are by far the worst phone company I’ve ever been with, robbing bastards @ThreeUK

@ThreeUKSupport You don't seem to understand. I tried that, i spent an hr talking to your webchat advisor who wouldnt help me either. I have called and gone through 'the process' at least 4 times before and Three have still failed to take action and resolve this. I give up. #OffToTheOmbudsman

@ThreeUKSupport I've have never had to give my bank details to you in the past. This whole situation is shocking. If it had been dealt with properly by your teams in the first place i wouldn't be left with this mess and stress.

@ThreeUKSupport I called multiple times several months ago. I cancelled my contract due to the shoddy customer service so have no faith it will ever be resolved tbh. I'm just fed up of empty promises. Not only is it a waste of time & paper but it's a direct disregard for my personal details.

@ThreeUKSupport Yes. That link takes you to the sight but it was after I’d put in details and wanted to pay it flagged up as some sort of security issue.

@ThreeUK Can’t believe being a 3 customer for so long and they can not add on data as my plan has changed, customer service very poor not happy !!!!

@katiemcquaide1 @ThreeUK @ThreeUKSupport Very bloody shady I’ve had enough of them and these stupid games lmao

Tweeted 3 times now regarding @ThreeUK and they keep getting deleted. AWFUL COMPANY

@ThreeUK poor customer service tried to arrange my 2 monthly payment together was told to go away then get sent a debt letter try to arrange a payment plan and they said no and put phone down! What sort of service is this?

@lukeh_11 @DPD_UK @VodafoneUK @ThreeUK I’m considering it. Just appalling service from the word go

I've been a @ThreeUK customer for nearly two years now and I may not be for much longer but I was really pleased with Wuntu this evening, saved me a decent amount of money on a lovely meal at @Big_Bella!

@ThreeUK Absolutely Shocking customer service from 3 !

This is a shame as most of your service @ThreeUK is excellent- the data passport service has a lot of flaws and does not serve your customers well

@ThreeUKSupport I've lost all network coverage this afternoon in B90...what's happening?

@ThreeUK your customer service is absolute shocking

@ThreeUK How long until you sort your app out re payments?? Always says payment failed as not a UK address then make it again, still failed then it will work...check bank and been charged at least twice. Happened 4 times I’ve used this app to pay. Well known issue as staff aware.

@ThreeUKSupport @ThreeUK will be changing providers very soon, it’s absolutely pointless to own a mobile phone in 3 if you are out of wifi range - the signal (supposedly 4G) is non- existent! #rubbishnetwork

The complaints team at @ThreeUK told I would not receive confirmation the closure of my complaint. I have now left Three after being with them for over 10 years - maybe longer! I await my letter of deadlock and will take it from there. #terribleservice 3/3

Over 10 yrs with @ThreeUK & have never been so disappointed! Was told yday by the Mumbai team that there was no manager/supervisor/team leader on site for me to speak to. I specifically asked if they were busy but was told that there was no one of seniority on site! #terrible 1/3

@ThreeUKSupport any news on when login will be available again, it’s in a loop at the moment

@ThreeUK Excellent customer service again! my contract was only up and the end of May-19, I received a text to say Im eligible for an early upgrade, now signed up for a sim only deal unlimited data, calls & text £20, thank you THREE! 😉

@ThreeUKSupport Daughters phoned and been on live chat. Not inserted in helping. Even had screen shots of 1 live chat saying would get refund. But never happened and 3 not interested. Worst company customer service ever and glad to be rid of them. Would definitely not recommend to anyone

@ThreeUKSupport Not connected, but my wife and I are experiencing several other issues when calling on @ThreeUK. Sometimes, when the call connects, you don't hear any sound at all. Also, sometimes, when the call connects, the call will fail after approximately 10 seconds.

@ThreeUKSupport No, it resolves itself intermittently but the issue will return later on

@1aura_covi11 @O2 I'm off. No recognition that the service USED to be good but has tanked and others, from a FB poll, seem to be in the same boat with the same stupid response about constantly improving service...even though they've made it worse! Time to try @EE or @ThreeUK I think.

@ThreeUKSupport Signal is pretty much non-existent inside aside from a random 1 bar that isnt strong enough to do anything with, but once im outside its a little better.

@ThreeUKSupport With the best will in the world, i have tried your wifi calling app and it would do nothing but end calls while i was mid call and is just clunky and awful in general.

Yes again at the stoop and I’ve no internet connection despite 4G signal @threeuksupport - and before you ask no I can’t put my sim in a different phone #everytimeattherugby #startingtogetirritated

@ThreeUKSupport Sorry page has expired before I could grab one. Had your logo all over it saying I was a loyal customer and could win a prize if I answered some questions.

@ThreeUKSupport customer services can't even find my number! frustrating. sorted the addon by dialing 444 though.