3 (Three) Outage in Burntisland, Fife, Scotland

Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown

@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.

@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.

@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.

@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.

@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received

@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.

@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol

@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬

@ThreeUKSupport Thanks. This could of all been done over chat if your customer service advisor had actually done her job right and not been so unhelpful!

@ThreeUKSupport She was very rude and blunt and wasn’t willing to over any help. She just kept writing “need to call customer service” we feel like cancelling!

@ThreeUK after trying to arrange my new contract with 3, I’m very disappointed with the app chat customer service! #superrude

@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!

@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE

@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .

@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!

@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)

@ThreeUKSupport Nah, still not working - exact same problem

@ThreeUKSupport Again pathetic customer service. I need a call back.

Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.

@ThreeUKSupport Hi. I think so. I would like to add a daily European use service. How do I do that ?

@ThreeUK I got a notification for this new Three Game service and now it's downloaded three games to my phone without my permission. How do I cancel this?

@ThreeUKSupport Pay monthly. I’ve tried raising a complaint but they think it’s an issue with my phone.

@ThreeUK what's the crack with your network these last few days. My 4g hub is slower than my old dial up internet was. Same with our phones!

@ThreeUKSupport Hi, got slow 4G at BA17DH. Please can you check what’s going on?

@ThreeUKSupport In the shop they said raise the complaint on-line won’t help as I don’t have an account!, I didn’t need an account to purchase the item !!

@ThreeUKSupport I can't login using the app I have no service. I've tried logging in using a browser it just keeps trying to get me to register the number, then tells me it's already registered. I've had the number for years.

@ThreeUK Your network sucks 🙄

@ThreeUKSupport Over the phone around 6-8weeks ago but I have been with your company for over 10years , not anymore I’m afraid I really think this is shocking service I was not told before agreeing

@Shadowcatuk @ThreeUKSupport Should do what other ppl like myself have done, buy the phone or device outright if possible or on a payment plan service like AfterPay, Klarna and pay for the device over 12m or more and get a really cheap SIM Only either on Three or on their sister service SMARTY?