1. Home
  2. Companies
  3. 3 (Three)
  4. Biddenden, England
3 (Three)

3 (Three) outages and service status in Biddenden, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Biddenden, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Biddenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Biddenden, England

The most recent 3 (Three) outage reports came from the following cities: Ashford.

CityProblem TypeReport Time
Ashford Internet 4 days ago
Maidstone Internet 2 months ago
Maidstone Phone 2 months ago
Maidstone Phone 6 months ago
Maidstone Internet 8 months ago
Maidstone Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Biddenden, England

Latest outage, problems and issue reports in Biddenden and nearby locations:

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(

  • SteveMale6
    Stevo_author (@SteveMale6) reported from Smarden, England

    Where UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!

  • Rockwell7
    Rockwell7 😷 (@Rockwell7) reported from Maidstone, England

    @Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm

  • GtAlastair
    alastair goodale (@GtAlastair) reported from Maidstone, England

    @ThreeUKSupport why have I got issues with tweets?

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as

  • OrkBoss
    Steve Herring (@OrkBoss) reported from Ashford, England

    @ThreeUKSupport is there network issues in Kent

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(

  • MedwayTimes
    Medway Times (@MedwayTimes) reported from Maidstone, England

    @ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’

  • brynwilliams81
    Bryn (@brynwilliams81) reported from East Farleigh, England

    @ThreeUKSupport Your mobile coverage is absolutely terrible all day without been able to make or receive calls £65 a month for what???

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area

  • andypagethfc
    Andy Page (@andypagethfc) reported from Kings Hill, England

    @ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed

  • Craig_hall_93
    Craig Hall (@Craig_hall_93) reported from Ashford, England

    @ThreeUKSupport @ThreeUK what’s going on with the network? I can go on my internet and make texts, receive texts and calls but I can’t seem to make calls !

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TomBoughton5
    Tom Boughton (@TomBoughton5) reported

    @ThreeUKSupport This is absolutely ridiculous. So I will not be issued a refund for the money coming out of my account every month for something I am not using? Extremely poor customer service and leaves a bitter distaste. Shocking.

  • jbrowneuk
    Jason B (@jbrowneuk) reported

    @ThreeUKSupport hi, when I try to login to My3 or reset my password I get a blank page with the text "my3auth.text.generic.error" - is this a known issue?

  • Rachd1174
    Rachel Davies (@Rachd1174) reported

    @ThreeUK 4 days of talking to incompetent advisors trying to resolve a relatively simple problem, service is beyond appalling. No one has been able to help and having to go back to the start explaining the whole issue each time is very frustrating. Worst network ever!

  • gerryg1888
    gerard gray (@gerryg1888) reported

    @ThreeUK Is anyone replying to your customer service tweets please

  • Banana_Bee_x
    Rebecca 📸 (@Banana_Bee_x) reported from Norwich, England

    @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

  • sade11muske
    Shad Muske (@sade11muske) reported

    @ThreeUKSupport your network is poor.

  • R055JM
    Ross McLean (@R055JM) reported

    @ThreeUKSupport Hi guys - I have tried to log into app today and it tells me my password isn’t recognised despite not changing it recently. I have tried to reset my password but can only get the following error message: “my3auth.text.generic.error” Are you able to help please ?

  • hjd1984
    Hayley Davies (@hjd1984) reported

    @Tom68321033 @ThreeUKSupport Exactly this. I applied for a new contract and to have my number ported; since told they can't port numbers on the same network so they've set up 2 accounts. FFS!

  • nctx26
    nick brown (@nctx26) reported

    @ThreeUKSupport your. Service is a bag of crap been told by advisor problems in the area your website says different 11mbps is awful

  • zakir___1988
    zakir Hussain (@zakir___1988) reported

    @ThreeUKSupport hi I contacted customer service via webchat they told me my post code E3 5LW will be getting 5G officially by the 13th of February current 5G I'm getting is not official but I'm getting it casue I live to a post code where 5G is available