3 (Three) Outage Report in Neston, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at 3 (Three)
3 (Three) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Neston, Wiltshire, England
The most recent 3 (Three) outage reports came from the following cities: Frome.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Mike Bright
(@mikeycbright) reported
from
Chippenham, England
Disappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could meet my legal right for a refund!
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Ian Parsons
(@I_R_P_1977) reported
from
Kelston, England
@ThreeUKSupport @ThreeUK there’s been poor and non existent 3/4g where I live for more than 2 weeks. Do I get a reduced tariff? I have phones and 4g broadband which is providing no service…. I’m paying for something which isn’t useable… help.
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ithompsonrob 13.1.2
(@thompsonrob) reported
from
Chippenham, England
@ThreeUKSupport @annsummerscarol At the moment, your call waiting times are TERRIBLE!!!!!
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Olivia Ramsey △⃒⃘
(@Livierirose) reported
from
Bathford, England
So fed up of the shit signal in Bath @ThreeUKSupport the supposed best network for data and most of the time my 4g doesn’t work at all and 3g is so slow I can’t even buy a train ticket because it times out
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Adam Crawford
(@adz232) reported
from
Bathford, England
@iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting
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Adam Crawford
(@adz232) reported
from
Bathford, England
@iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.
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David Rose
(@david_navigator) reported
from
Bathford, England
@ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?
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Mike Bright
(@mikeycbright) reported
from
Chippenham, England
Disappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could not meet my legal right for a refund!
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Dais
(@_daisysawyer) reported
from
Frampton Cotterell, England
@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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ithompsonrob 13.1.2
(@thompsonrob) reported
from
Chippenham, England
@ThreeUKSupport I called and cancelled that order after spending over 3.5 hours on hold trying to sort this issue which only ended yesterday afternoon. I am so cheesed off with @DPDgroup_news (Bristol Depot) and you guys at 3 for failing when it comes to customer service and call waiting times
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ジ Gavin Weeks
(@flikQ) reported
from
Bathford, England
@ThreeUKSupport Signal is fine, speed is not. To be fair it’s probably my old out of date iPhone XS Max in Bath.
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Adam Crawford
(@adz232) reported
from
Bathford, England
@Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.
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Paul Sharpy Sharp
(@paulsharp64) reported
from
Bathford, England
@ThreeUKSupport Ba11pq Samsung Galaxy s8 Think its network problem just spoke to someone in car Phone warehouse whose on 3 he's had same problem Many Thanks in advance
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Weeksy
(@weeksy11) reported
from
Frampton Cotterell, England
@ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.
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Weeksy
(@weeksy11) reported
from
Frampton Cotterell, England
@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
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Paul Sharpy Sharp
(@paulsharp64) reported
from
Bathford, England
@ThreeUK is there a problem with network on BA areas Bath keep getting warning operators turned of data of #2nddayrunning
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David Rose
(@david_navigator) reported
from
Bathford, England
@ThreeUKSupport Thanks, so it's a device restriction not a network restriction ?
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ジ Gavin Weeks
(@flikQ) reported
from
Bathford, England
@antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!
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David Rose
(@david_navigator) reported
from
Bathford, England
@ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.
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🤞🏻Andy 🤦🏼♂️
(@andymatthews) reported
from
Corsham, England
@willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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KO Kingdom Original
(@KOKingdomOrigin) reported
@ThreeUKSupport Still having issues. I have to put my phone on 3G just to use Spotify
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Leona Bundy
(@LveLuvLeo) reported
@ThreeUKSupport I’ve sent you a private message as I’m still having internet issues and your phone 333 says it’s still happening in my area. #abouttoupgrade #longtimecustomer I’m in leeds and I’ve tried switching on and off and even resetting network settings. See my message
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James ‘Stress’ O’Leary
(@StressCasts) reported
@ThreeUKSupport Yep, it’s the only app that does it. I have enough service to browse anything else, just not play Wild Rift for some reason. Happy to provide any other info you need in dms that might help!
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Jonathan
(@Leedsjohnlufc) reported
Why have @ThreeUK become so greedy, and phone line customer reps so poor? New contract stipulating cash payments, and charged £5.00 for not having a DD! Dreadful experience. Wish I hadn't taken out the new contract!
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George Barrell
(@BarrellGeorge) reported
@ThreeUK Any chance you can explain why my "loyalty discount" comes out as being more expensive than it would be for a first time customer? Been with you for over 10 years and you want to charge me over £100 more for a lesser package!!
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Darren Robinson
(@motorbandit12) reported
@Leedsjohnlufc @ThreeUK I haven't used them for years, and never will again. They refused my legal instruction to terminate a contract that had expired, and kept me on the phone for an hour asking how they could make me happy. Terrible customer service, they'll never get another penny from me.
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Conor
(@conor_av) reported
@ThreeUKSupport @ic_ca I’ve got this issue too and it occurs everywhere
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Jeff Powell
(@JeffPow21392985) reported
@threeuk your WiFi is awful no matter where I am😣missing vodaphone
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YNWA
(@leeg1001) reported
@ThreeUKSupport Yes, on data app doesn’t work … tried on 2 phones same issues … works on Vodafone fine … 3/4 and 5g…
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Complaints
(@ComplaintsGb) reported
@ThreeUKSupport signal has been even more appalling recently, and currently only getting 1 or 2 bars at my home address and the speed is beyond poor