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3 (Three) outages and service status in Neston, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Neston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • I_R_P_1977
    Ian Parsons (@I_R_P_1977) reported from Kelston, England

    @ThreeUKSupport @ThreeUK there’s been poor and non existent 3/4g where I live for more than 2 weeks. Do I get a reduced tariff? I have phones and 4g broadband which is providing no service…. I’m paying for something which isn’t useable… help.

  • _daisysawyer
    Dais (@_daisysawyer) reported from Frampton Cotterell, England

    @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.

  • paulsharp64
    Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England

    @ThreeUK is there a problem with network on BA areas Bath keep getting warning operators turned of data of #2nddayrunning

  • thompsonrob
    ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England

    @ThreeUKSupport I called and cancelled that order after spending over 3.5 hours on hold trying to sort this issue which only ended yesterday afternoon. I am so cheesed off with @DPDgroup_news (Bristol Depot) and you guys at 3 for failing when it comes to customer service and call waiting times

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @ThreeUKSupport Thanks, so it's a device restriction not a network restriction ?

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?

  • thompsonrob
    ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England

    @ThreeUKSupport @annsummerscarol At the moment, your call waiting times are TERRIBLE!!!!!

  • weeksy11
    Weeksy (@weeksy11) reported from Frampton Cotterell, England

    @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.

  • paulsharp64
    Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England

    @ThreeUKSupport Ba11pq Samsung Galaxy s8 Think its network problem just spoke to someone in car Phone warehouse whose on 3 he's had same problem Many Thanks in advance

  • k_hoat
    Keree (@k_hoat) reported from Bathford, England

    @ThreeUK Why NO SERVICE in my house in Bath.

  • ruthii_rawr
    Ruthii Trudie 🇫🇷 🇬🇧 ☀️ (@ruthii_rawr) reported from Chippenham, England

    @ThreeUK this is the first time in.. 7 years that I am disgusted with you. Increasing my contract by DOUBLE, forcing me to look elsewhere. I'm so so so upset right now. I could pay 2£ more and get 2gb less, but that is just as bad.

  • flikQ
    ジ Gavin Weeks (@flikQ) reported from Bathford, England

    @antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!

  • mikeycbright
    Mike Bright (@mikeycbright) reported from Chippenham, England

    Disappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could meet my legal right for a refund!

  • andymatthews
    🤞🏻Andy 🤦🏼‍♂️ (@andymatthews) reported from Corsham, England

    @willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.

  • flikQ
    ジ Gavin Weeks (@flikQ) reported from Bathford, England

    @ThreeUKSupport Signal is fine, speed is not. To be fair it’s probably my old out of date iPhone XS Max in Bath.

  • weeksy11
    Weeksy (@weeksy11) reported from Frampton Cotterell, England

    @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • andreaowenss
    𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported

    Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

  • robj3d3
    Rob Hallam (@robj3d3) reported

    @IMAC2 @ThreeUK That sucks man. There's no way to go back to your own country just for the sake of a SIM. Funny thing is my provider has plenty of coverage in Vietnam, they just choose to be a pain @ThreeUK

  • aloevera75
    sharon pollard (@aloevera75) reported

    @ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.

  • DJ58949
    D J (@DJ58949) reported

    @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

  • stevelacey
    Steve Lacey 🔥 (@stevelacey) reported

    @robj3d3 @ThreeUK Also you should consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK

  • whatiwrote_
    Louisa Guise Author (@whatiwrote_) reported

    @robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.

  • andy_cowburn
    Andy Co© (@andy_cowburn) reported

    What’s happened to @ThreeUK service has been terrible for two days now, HD4 area. @ThreeUKSupport

  • pigg_thomas
    Thomas Pigg (@pigg_thomas) reported

    @robj3d3 @ThreeUK Oh wow I didn’t realise they did that Find a solution ?

  • DarylRayment
    Daryl Rayment (@DarylRayment) reported

    @ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .

  • robj3d3
    Rob Hallam (@robj3d3) reported

    @helloitsolly @ThreeUK @GoRoamless Thanks Olly Yeah, I don't get it either. It's a policy of theirs. They need me to fly back to the UK, use it in the UK, and then I'm good to go again and they'll unblock me. Not happening, so getting my family to help out very thankfully.