3 (Three) outages and service status in Neston, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Mike Bright (@mikeycbright) reported from Chippenham, EnglandDisappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could meet my legal right for a refund!
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Adam Crawford (@adz232) reported from Bathford, England@iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
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Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England@ThreeUK is there a problem with network on BA areas Bath keep getting warning operators turned of data of #2nddayrunning
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ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England@ThreeUKSupport @annsummerscarol At the moment, your call waiting times are TERRIBLE!!!!!
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Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England@ThreeUKSupport Ba11pq Samsung Galaxy s8 Think its network problem just spoke to someone in car Phone warehouse whose on 3 he's had same problem Many Thanks in advance
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Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bathford, EnglandSo fed up of the shit signal in Bath @ThreeUKSupport the supposed best network for data and most of the time my 4g doesn’t work at all and 3g is so slow I can’t even buy a train ticket because it times out
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ジ Gavin Weeks (@flikQ) reported from Bathford, England@antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!
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Mike Bright (@mikeycbright) reported from Chippenham, EnglandDisappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could not meet my legal right for a refund!
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Adam Crawford (@adz232) reported from Bathford, England@iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.
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ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England@ThreeUKSupport I called and cancelled that order after spending over 3.5 hours on hold trying to sort this issue which only ended yesterday afternoon. I am so cheesed off with @DPDgroup_news (Bristol Depot) and you guys at 3 for failing when it comes to customer service and call waiting times
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Adam Crawford (@adz232) reported from Bathford, England@Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.
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Ruthii Trudie 🇫🇷 🇬🇧 ☀️ (@ruthii_rawr) reported from Chippenham, England@ThreeUK this is the first time in.. 7 years that I am disgusted with you. Increasing my contract by DOUBLE, forcing me to look elsewhere. I'm so so so upset right now. I could pay 2£ more and get 2gb less, but that is just as bad.
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David Rose (@david_navigator) reported from Bathford, England@ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.
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Ian Parsons (@I_R_P_1977) reported from Kelston, England@ThreeUKSupport @ThreeUK there’s been poor and non existent 3/4g where I live for more than 2 weeks. Do I get a reduced tariff? I have phones and 4g broadband which is providing no service…. I’m paying for something which isn’t useable… help.
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.
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ジ Gavin Weeks (@flikQ) reported from Bathford, England@ThreeUKSupport Signal is fine, speed is not. To be fair it’s probably my old out of date iPhone XS Max in Bath.
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Dais (@_daisysawyer) reported from Frampton Cotterell, England@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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David Rose (@david_navigator) reported from Bathford, England@ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?
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🤞🏻Andy 🤦🏼♂️ (@andymatthews) reported from Corsham, England@willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reportedHi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.
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Sean Redmond (@seanpaulguitar) reported@ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE
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আসমা (@bandhan1983) reported@ThreeUK WTH is this new system on 3+? If you save a Caffè Nero code, you now have to claim it within an hour? What?! We save these codes so we can use them when it’s convenient for us NOT within a 1hr window. Fix it! #threeplus #threenetwork #three
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Marc (@Marc_imms) reported@ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .
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naomi (@ROSS_G3LL3R) reported@ThreeUK As a young woman travelling abroad not only is this very dangerous but also absolutely disgusting that you think it’s acceptable to treat customers this way just to make more money! Sort it out @ThreeUK
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.
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Darpan_V_S (@DarpanVS) reported@ThreeUKSupport can you improve your 5G speed it’s worst than 2ng nowadays please.
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Stuart (@Stuart61838784) reported@ThreeUKSupport Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not
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Back in Time West London (@OldLondonW14) reportedAnyone know which mobile provider has better coverage in W14 area of London. I’ve been advised by @ThreeUK it’s best to cancel account as they’re struggling to provide adequate 4g let alone 5g.
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Mahégal (@Dalanamz) reportedI've messaged several times to cancel and still nothing has been done @ThreeUKSupport