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3 (Three)

3 (Three) outages and service status in Neston, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Neston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • I_R_P_1977
    Ian Parsons (@I_R_P_1977) reported from Kelston, England

    @ThreeUKSupport @ThreeUK there’s been poor and non existent 3/4g where I live for more than 2 weeks. Do I get a reduced tariff? I have phones and 4g broadband which is providing no service…. I’m paying for something which isn’t useable… help.

  • weeksy11
    Weeksy (@weeksy11) reported from Frampton Cotterell, England

    @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

  • mikeycbright
    Mike Bright (@mikeycbright) reported from Chippenham, England

    Disappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could not meet my legal right for a refund!

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.

  • thompsonrob
    ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England

    @ThreeUKSupport @annsummerscarol At the moment, your call waiting times are TERRIBLE!!!!!

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @ThreeUKSupport Thanks, so it's a device restriction not a network restriction ?

  • weeksy11
    Weeksy (@weeksy11) reported from Frampton Cotterell, England

    @ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.

  • ruthii_rawr
    Ruthii Trudie 🇫🇷 🇬🇧 ☀️ (@ruthii_rawr) reported from Chippenham, England

    @ThreeUK this is the first time in.. 7 years that I am disgusted with you. Increasing my contract by DOUBLE, forcing me to look elsewhere. I'm so so so upset right now. I could pay 2£ more and get 2gb less, but that is just as bad.

  • paulsharp64
    Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England

    @ThreeUK is there a problem with network on BA areas Bath keep getting warning operators turned of data of #2nddayrunning

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?

  • thompsonrob
    ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England

    @ThreeUKSupport I called and cancelled that order after spending over 3.5 hours on hold trying to sort this issue which only ended yesterday afternoon. I am so cheesed off with @DPDgroup_news (Bristol Depot) and you guys at 3 for failing when it comes to customer service and call waiting times

  • paulsharp64
    Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England

    @ThreeUKSupport Ba11pq Samsung Galaxy s8 Think its network problem just spoke to someone in car Phone warehouse whose on 3 he's had same problem Many Thanks in advance

  • Livierirose
    Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bathford, England

    So fed up of the shit signal in Bath @ThreeUKSupport the supposed best network for data and most of the time my 4g doesn’t work at all and 3g is so slow I can’t even buy a train ticket because it times out

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.

  • k_hoat
    Keree (@k_hoat) reported from Bathford, England

    @ThreeUK Why NO SERVICE in my house in Bath.

  • mikeycbright
    Mike Bright (@mikeycbright) reported from Chippenham, England

    Disappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could meet my legal right for a refund!

  • _daisysawyer
    Dais (@_daisysawyer) reported from Frampton Cotterell, England

    @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

  • flikQ
    ジ Gavin Weeks (@flikQ) reported from Bathford, England

    @ThreeUKSupport Signal is fine, speed is not. To be fair it’s probably my old out of date iPhone XS Max in Bath.

  • flikQ
    ジ Gavin Weeks (@flikQ) reported from Bathford, England

    @antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Damienc1985
    Damien Charlesworth (@Damienc1985) reported

    @ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!

  • chris_chrishill
    chris (@chris_chrishill) reported

    @ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.

  • loulitagill
    loulitagill (@loulitagill) reported

    Do not bother at all taking our a contract with @ThreeUK I’ve had nothing but problems. I’ve called after a week of waiting to cancel my contract and still being told there’s an order “stuck” because I returned faulty kit. Come on Three, you’ve got to do better.

  • kegger1664
    brendan (@kegger1664) reported

    @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • Fifibabybear
    Fiona Bell (@Fifibabybear) reported

    @ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.

  • andy_cowburn
    Andy Co© (@andy_cowburn) reported

    What’s happened to @ThreeUK service has been terrible for two days now, HD4 area. @ThreeUKSupport

  • mulinga_kevin
    Kevin Mulinga (@mulinga_kevin) reported

    @ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.

  • lornieloulpd
    lornieloulpd (@lornieloulpd) reported

    @ThreeUK my intervener keeps crashing and I am working from home this is not productive for me I pay so much money to your Co pant and I can’t even use the service

  • SkaterMadnes
    Alexander Bragin (@SkaterMadnes) reported

    @PaulRoffey1 @ThreeUK Absolutely ****. I am leaving Three due to this. Complete waste of my time

  • _XoDaRap_
    🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported

    @ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.