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3 (Three)

3 (Three) outages and service status in Neston, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Neston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • flikQ
    ジ Gavin Weeks (@flikQ) reported from Bathford, England

    @antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!

  • thompsonrob
    ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England

    @ThreeUKSupport I called and cancelled that order after spending over 3.5 hours on hold trying to sort this issue which only ended yesterday afternoon. I am so cheesed off with @DPDgroup_news (Bristol Depot) and you guys at 3 for failing when it comes to customer service and call waiting times

  • thompsonrob
    ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England

    @ThreeUKSupport @annsummerscarol At the moment, your call waiting times are TERRIBLE!!!!!

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting

  • _daisysawyer
    Dais (@_daisysawyer) reported from Frampton Cotterell, England

    @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

  • I_R_P_1977
    Ian Parsons (@I_R_P_1977) reported from Kelston, England

    @ThreeUKSupport @ThreeUK there’s been poor and non existent 3/4g where I live for more than 2 weeks. Do I get a reduced tariff? I have phones and 4g broadband which is providing no service…. I’m paying for something which isn’t useable… help.

  • k_hoat
    Keree (@k_hoat) reported from Bathford, England

    @ThreeUK Why NO SERVICE in my house in Bath.

  • weeksy11
    Weeksy (@weeksy11) reported from Frampton Cotterell, England

    @ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.

  • ruthii_rawr
    Ruthii Trudie 🇫🇷 🇬🇧 ☀️ (@ruthii_rawr) reported from Chippenham, England

    @ThreeUK this is the first time in.. 7 years that I am disgusted with you. Increasing my contract by DOUBLE, forcing me to look elsewhere. I'm so so so upset right now. I could pay 2£ more and get 2gb less, but that is just as bad.

  • flikQ
    ジ Gavin Weeks (@flikQ) reported from Bathford, England

    @ThreeUKSupport Signal is fine, speed is not. To be fair it’s probably my old out of date iPhone XS Max in Bath.

  • mikeycbright
    Mike Bright (@mikeycbright) reported from Chippenham, England

    Disappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could not meet my legal right for a refund!

  • andymatthews
    🤞🏻Andy 🤦🏼‍♂️ (@andymatthews) reported from Corsham, England

    @willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @ThreeUKSupport Thanks, so it's a device restriction not a network restriction ?

  • paulsharp64
    Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England

    @ThreeUK is there a problem with network on BA areas Bath keep getting warning operators turned of data of #2nddayrunning

  • paulsharp64
    Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England

    @ThreeUKSupport Ba11pq Samsung Galaxy s8 Think its network problem just spoke to someone in car Phone warehouse whose on 3 he's had same problem Many Thanks in advance

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.

  • Livierirose
    Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bathford, England

    So fed up of the shit signal in Bath @ThreeUKSupport the supposed best network for data and most of the time my 4g doesn’t work at all and 3g is so slow I can’t even buy a train ticket because it times out

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • loulitagill
    loulitagill (@loulitagill) reported

    @ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!

  • Lynette_C
    Lynette Cone (@Lynette_C) reported

    @ThreeUK No advance notice of systems being down ALL WEEKEND, (can't even see an X post about it) so I'm now unable to purchase a Go Roam pass before I leave the UK on holiday. Not a happy Three customer.

  • Elizabethjagb
    elizabeth Brown (@Elizabethjagb) reported

    @LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working

  • andreaowenss
    𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported

    Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

  • tommycraigcsc
    Tommy Craig CSC (@tommycraigcsc) reported

    @ThreeUK an absolute joke of a customer services no use to anyone.

  • fortesqueplynth
    Fortesque Plynth Esquire (@fortesqueplynth) reported

    @ThreeUKSupport when i joine three i got i brought over my old number. This morning i purchased a £5 daily roaming add on but that has gone to the original number. Help.

  • 49_timelessness
    Baz (@49_timelessness) reported

    @ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • liontarakos
    ∂≈∞ --- ∫∫∫∆∏∑∫∫∫ π⃜÷⃜×⃜•⃜|⃜¶⃜∆⃜$⃜%⃜|⃜+⃜ (@liontarakos) reported

    @Jamesefield @ThreeUK the issue is that since then, I ve noticed that jitter was increased. it was already way worse than 02, now they killed it completely.

  • baskeyfit
    Greatestperson1 (@baskeyfit) reported

    @ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement