3 (Three) outages and service status in Neston, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Ian Parsons (@I_R_P_1977) reported from Kelston, England@ThreeUKSupport @ThreeUK there’s been poor and non existent 3/4g where I live for more than 2 weeks. Do I get a reduced tariff? I have phones and 4g broadband which is providing no service…. I’m paying for something which isn’t useable… help.
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ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England@ThreeUKSupport I called and cancelled that order after spending over 3.5 hours on hold trying to sort this issue which only ended yesterday afternoon. I am so cheesed off with @DPDgroup_news (Bristol Depot) and you guys at 3 for failing when it comes to customer service and call waiting times
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🤞🏻Andy 🤦🏼♂️ (@andymatthews) reported from Corsham, England@willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.
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David Rose (@david_navigator) reported from Bathford, England@ThreeUKSupport Thanks, so it's a device restriction not a network restriction ?
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David Rose (@david_navigator) reported from Bathford, England@ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.
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Ruthii Trudie 🇫🇷 🇬🇧 ☀️ (@ruthii_rawr) reported from Chippenham, England@ThreeUK this is the first time in.. 7 years that I am disgusted with you. Increasing my contract by DOUBLE, forcing me to look elsewhere. I'm so so so upset right now. I could pay 2£ more and get 2gb less, but that is just as bad.
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Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England@ThreeUKSupport Ba11pq Samsung Galaxy s8 Think its network problem just spoke to someone in car Phone warehouse whose on 3 he's had same problem Many Thanks in advance
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Mike Bright (@mikeycbright) reported from Chippenham, EnglandDisappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could meet my legal right for a refund!
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Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bathford, EnglandSo fed up of the shit signal in Bath @ThreeUKSupport the supposed best network for data and most of the time my 4g doesn’t work at all and 3g is so slow I can’t even buy a train ticket because it times out
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
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Adam Crawford (@adz232) reported from Bathford, England@Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.
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ithompsonrob 13.1.2 (@thompsonrob) reported from Chippenham, England@ThreeUKSupport @annsummerscarol At the moment, your call waiting times are TERRIBLE!!!!!
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Adam Crawford (@adz232) reported from Bathford, England@iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.
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ジ Gavin Weeks (@flikQ) reported from Bathford, England@antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!
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Dais (@_daisysawyer) reported from Frampton Cotterell, England@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.
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Mike Bright (@mikeycbright) reported from Chippenham, EnglandDisappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could not meet my legal right for a refund!
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David Rose (@david_navigator) reported from Bathford, England@ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?
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ジ Gavin Weeks (@flikQ) reported from Bathford, England@ThreeUKSupport Signal is fine, speed is not. To be fair it’s probably my old out of date iPhone XS Max in Bath.
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Adam Crawford (@adz232) reported from Bathford, England@iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Joanne (@J08NNE) reported@EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?
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Emma Andrews (@EmmaAndrews95) reported@ThreeUK @iD_Mobile_UK your coverage is down in the Hull area, my partner cannot get any phone signal today so cannot make calls or texts and has no Internet!
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John 🇬🇧🇪🇺 (@Iwantmytrain) reportedWhen @ThreeUK split their bills so you now get a separate bill for airtime and the device, it became the biggest inconvenience for the customer. Convenient for Three, not their customers. TERRIBLE idea.
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matt sephton (@gingerbeardman) reported@ThreeUKSupport any updates on the ongoing service degradation in Liverpool L5 Mere Lane area? thanks
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janice hughes (@jandh65) reported@ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.
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Mushtaq Khan (@mushtaqkhan7637) reported@ThreeUKSupport why is the service so crap I’ve been having problems for about two weeks now it’s ridiculous Birmingham area it just hit and miss
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「Fictitious Person」🏴☠️ (@Good_Bye_Earth) reported@ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please
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Gbolahan Obisesan💚 (@GreatObisesan) reported@ThreeUKSupport been noticing very in consistent network & unreliable data coverage in London! Can @ThreeUKSupport offer any clear explanation or indication of if this issue has been picked up and being resolved? Highly irritating service at this stage!