3 (Three) Outage in Westhill, Aberdeenshire, Scotland

@ThreeUKSupport I’m 99% sure that the problem wasn’t fixed but I don’t want to speak to use the online contact service again.

@GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.

My phone is driving me insaneeee!! Gone are the days when @ThreeUKSupport were the best network, no signal anywhere man 😫

@TGAnnaWade @ThreeUK They're missing a trick there. The really should have called their 4G network "Four"… 😀

My phone signal is being a wee ****, finger oot @ThreeUK

Everyone going mental about three being down and the lack of updates on social media. Clearly they can't get Wi-Fi and obviously can't get mobile data like the rest of us. #threedown #ThreeUK

@ThreeUKSupport just spent over an hour on the support chart and got absolutely nowhere and then the agent just stopped responding. Huge waste of my time and issue still not resolved. SORT IT OUT!

@ThreeUK @O2 You and other networks need to make sure that you do not have the same problem as o2. And if it happens you need to be quick to fix it

@ThreeUKSupport Friend calling yesterday using iPhone on BT and didn't get through. First time called from few miles away and then tried while sitting next to me. Second friend called sitting next to me and got through no problem.

@ThreeUKSupport No sorry, by the time I get the chance to go to webchat it's already closed. It's so frustrating as we never know how many times we're missing calls or if we're gonna get through. We've resorted to calling house phone. Both running most up to date software.

@VodafoneUK who knew it was so difficult to try and renew my 12 month sim only contract!! Being passed around departments so I gave up! Better see if @ThreeUK or @O2 or @EE can help!!!

@ThreeUKSupport Your network checker says that there’s still a problem (last updated at 10:15) It also says to see the map below, not that there is one!

@ThreeUKSupport Any update on my issue? Almost 24 hours of “no service”! Can’t use my “mobile” phone when I leave the house unless I can connect to WiFi :(

@ThreeUK Are you guys going to support eSIM?

@ThreeUK I’ve had enough of y’all damn network😠 always an issue

@ThreeUK network coverage at stanmore area specifically (HA7 4LP) is just so bad. And it's been like this for months. I've never enjoyed three network to be very honest

@lealolivas @ThreeUK @ThreeUKSupport Three have gone downhill (imo). They recently closed a number of call centres (in India) and it seems staff working from home are struggling. I've transferred to ViginMobile whose call centres seems to be in the Philippines, and find the service much better.

I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

@ThreeUKSupport hi hope u can help. Why won’t iphone8 set up for Wi-fi calls. All actions completed ok, as your guides, but still charges me...Wi-fi calls not shown top left, plse advise action to resolve. iOS 13.5 payg BT router. Thanks

The signal on @O2 is terrible even in my friend house where it had full 5g signal only got about 10Mbos. @ThreeUK gave bout 30Mbos/ 3g. What's goin O2. Was I wrong 2 switch... I thinkmy home & area isn't the only place. Ur signal is terrible with the fact u have 900mhz spectrum

@ThreeUKSupport I held on chat for half hour today and was told someone was coming shortly and waited and waited nothing ... poor performance I think 🤔

@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

@ThreeUKSupport @ThreeUK Have you guys got a blanketed service problem or is it just in places. I’ve been reading from your replies to people in relation to terrible signal and service. Complacency from @ThreeUK @ThreeUKSupport

@stevebrookstein @ThreeUKSupport I wasted an hour of my life trying to cancel via phone with them last year. Got there in the end after their dubious attempts to make me give up on the cancellation.