3 (Three) Outage in Prenton, Metropolitan Borough of Wirral, England

@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

@ThreeUK Live chat Not working !!

@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.

Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three

@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone

@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work

If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls

@AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.

@ThreeUK I need help with my minutes and can’t access the app or your page on line

@ThreeUK your 4g signal between Huyton L36 and Broadgreen L14 is shocking. Fix that before you try and sell everyone 5g

Imagine @ThreeUK had to reimburse you for the amount of time they lose signal.

@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service

@ThreeUKSupport Have just tried that (again), signal strength still the same

@ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app

@ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃

@ThreeUKSupport every time I call Three to cancel my home broadband contract the call gets dropped. How can I get my contract cancelled without spending hours on hold before I lose the call?

@ThreeUKSupport They closed it but the problem hasn’t been resolved. The phone operator was really dismissive as well it felt like he didn’t care quite frankly

@ThreeUKSupport I have just been hung up on by support line overseas while waiting for an answer, I ordered an esim on your website and received a trio sim, I am more than disappointed and annoyed to be cut off so rudely

Then when i was told I wouldn’t pay until i spoke to a manager. I was told @ThreeUK would pass my account to debt collectors. It is terrible customer service by @three and would recommend any other network

@ThreeUK can you please tell me when the internet will be up to speed again? In newhaven area. It’s been slow for days now.

@ThreeUKSupport Do Three UK support e-sim yet?

@ThreeUKSupport Im on the phone to customer service now and they say they cant find the order!

@ThreeUKSupport Hi, but it was preventable. I contacted your team YESTERDAY to state I didn’t request a PAC code. Your advisor said he would cancel it: he didn’t. Now thousands have left.

@ThreeUK I can see you've added eSim support to your network, any idea if I can get my AppleWatch on it?

@ThreeUK why as an existing customer, I spend an hour on the phone trying to change my address and open a new contract, get credit checked and supply bank details for no mobile to arrive and once I finally get through to your call centre in India, neither has been actioned.