1. Home
  2. Companies
  3. 3 (Three)
  4. Prenton, England
3 (Three)

3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Prenton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Prenton, England

The most recent 3 (Three) outage reports came from the following cities: Birkenhead, Liverpool, and Prescot.

CityProblem TypeReport Time
Birkenhead Phone 2 days ago
Liverpool Phone 9 days ago
Liverpool Internet 15 days ago
Liverpool Internet 17 days ago
Liverpool E-mail 18 days ago
Liverpool Wi-fi 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • MisterDaz
    MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.

  • 1994JLawson
    Jason Lawson (@1994JLawson) reported from Liverpool, England

    On hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something

  • scousemanblue
    Mark (@scousemanblue) reported from Liverpool, England

    @ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app

  • andybno2
    AndyB (@andybno2) reported from Kirkby, England

    @ThreeUKSupport Looks like may be a 4G related issue as data seems more reliable now

  • Geo1604
    George Caulfield (@Geo1604) reported from Liverpool, England

    @ThreeUK why is the signal so piss poor

  • staceyphix
    McLovin (@staceyphix) reported from Liverpool, England

    Imagine @threeuk network cuts off mid argument , now I’m raging 😜

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK

  • andybno2
    AndyB (@andybno2) reported from Kirkby, England

    @ThreeUKSupport Also have a colleague in the office with the same issue on his phone

  • bish2707
    Carl Bishop (@bish2707) reported from Birkenhead, England

    @ThreeUKSupport It's coming up saying service not activated on network

  • 2003mirror
    Lord David Hurn (@2003mirror) reported from Seaforth, England

    @ThreeUKSupport Good Morning, I am having problem with my I phone, it keeps dropping out of linked Wi_Fi connections Checked Wi_Fi and is working fine Any advice please Dave

  • stiplady
    Simon Tiplady (@stiplady) reported from Guilden Sutton, England

    @ThreeUKSupport Have just tried that (again), signal strength still the same

  • staceyphix
    McLovin (@staceyphix) reported from Liverpool, England

    @threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money

  • lukelewin_
    (@lukelewin_) reported from Prescot, England

    @KuboBgcfan @ThreeUK Same, I’ve had signal problems the last month so thought it was just another problem for me!

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.

  • funkyjammy
    DONT DREAM IT. BE IT (@funkyjammy) reported from Garston, England

    @dugganmartin83 @ThreeUK 🙄 there’s always a minimum 14 days grace period where you can cancel, go elsewhere that’s a joke !

  • weavermj
    Matt Weaver (@weavermj) reported from Ellesmere Port, England

    @ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.

  • andybno2
    AndyB (@andybno2) reported from Kirkby, England

    @ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working

  • AlexECEdwards
    Alex Edwards (@AlexECEdwards) reported from Birkenhead, England

    After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

  • DanielCurry14
    Daniel Curry (@DanielCurry14) reported from Liverpool, England

    @ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • brrklynnnn
    - (@brrklynnnn) reported

    @ThreeUK you’re customer service agent Aman is using very appropriate language over the phone for what? if i can’t swear over the phone neither can he! absolutely disgusting, Aman. #dontchoose3

  • plymavfc
    Shaun S. (@plymavfc) reported

    @ThreeUKSupport Hi, my number was supposed to be transferred to my new Three SIM today but it hasn’t happened. Please help.

  • nobodywillobsrv
    Somebodyelse (@nobodywillobsrv) reported

    @ThreeUKSupport I can not top up. I can not input my correct address. I have nearly no signal either.

  • delilahtho
    delilah🪴 (@delilahtho) reported

    @ThreeUKSupport i got a contract with you yesterday and i literally can’t use the data at all and my signal stays on 1 bar at all times. why is your coverage so horrendous?????

  • nobodywillobsrv
    Somebodyelse (@nobodywillobsrv) reported

    @ThreeUKSupport Online. I have tried to update my address to as close as possible to what the system allows. I am in a continual loop of trying to pay but the system site just loops back to the three site. I occasionally get weird errors.

  • sxmwht
    sam (@sxmwht) reported

    @ThreeUKSupport Admittedly I don't make many calls, but I received a call yesterday evening from someone whom I know is not on 3, and it was fine. It might be a problem with the recipient's phone. I'm just wondering if there is any testing I can do to narrow it down. Any known issues in CB24?

  • slirvinguk
    Sarah Lou (@slirvinguk) reported

    @ThreeUKSupport please get back to me regarding complaint 03052021-194848-000002 🤬

  • PeterMcDaidWine
    Peter Mc Daid (@PeterMcDaidWine) reported

    @ThreeUKSupport so, seven phone calls later, three chats online, no solution here - just £15 taken from my account for services not rendered? That's the @ThreeUK solution? To be honest, doesn't sound entirely legal. @Three_Is_Broken

  • LydiaBeth13
    Lyds (@LydiaBeth13) reported

    @ThreeUKSupport hi there, I have a Samsung galaxy a71 on contract with yourselves, this is hands down easily the worst phone I have ever had. What are my options here? Can I swap the phone before my contract ends?

  • PeterMcDaidWine
    Peter Mc Daid (@PeterMcDaidWine) reported

    @ThreeUKSupport Hi Kymberlie, went to chat support and they first told me I'd not been charged, then that the SIM wasn't active, then that is WAS active, then to go to point of sale for refund, then that there was no refund possible and that the SIM was fine - even though it's not 'readable'