3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool and Holywell.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Holywell |
Phone | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Alridge Prior
(@redams66) reported
from
Seaforth, England
@ThreeUK Plastic network for the plastic fans.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Woolven 🎄 (she/her)
(@kirstywoolven) reported
@ThreeUKSupport and it's just really poor service, like I don't think I will be put through to the complaints team and that I'll be disconnected after an hour.
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Paul Clarke 🌱
(@pauly) reported
@ThreeUK @ThreeUKSupport hi I had 4g broadband with you for a year, I need to cancel it but you're still charging me. I can't log into a three account without a phone number but I don't know the phone number I never used it. Can you help please?
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Piet van der Merwe
(@PietvanderMerw5) reported
@ThreeUK My contract ends on January 19th. I have 2 choices from my pov. 1. Cancel & change to another supplier. 2. Continue as now WITHOUT entering into another contract. I will go with (2) if this is OK. Otherwise I will go with (1). What is best from your end.
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Lidia Ghezan
(@Lidialvarezz) reported
@LiviuGhezan @ThreeUK Everytime we try to talk or do something online it is just impossible... he has no signal. Please just let him go
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Xander Byrne
(@xanderbyrne) reported
Awful experience upgrading this time. @ThreeUK really need to review their customer service. Paid an early upgrade fee two months ago and still no phone. It’s now past the date of a normal upgrade with £0 fee but still getting charged. 👎🏼
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Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE
(@capnthommo) reported
@ThreeUKSupport OK. And after being back yesterday, it's gone again. It worked briefly this morning but has now failed and will not restart. Can you contact me via dm to discuss this further. There should be no problems here as we have never had any before - why suddenly is it not working.
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Glass Jar Of Moles
(@GlassJarOfMoles) reported
@ThreeUKSupport You have failed to give her a means to contact friends and family over Christmas, whilst living in Tier 4 and it's starting to look like new year too. Please can you arrange to sort this out! It's an unacceptable service.
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Amirah
(@amirah_ranas) reported
@ThreeUK hi my mobile data isn't working at all. It just says 'no service' at the top of my phone. I tried calling 333 but it automatically fails, checked the network coverage and it should be fine really, restarted my phone, my bills been paid help ASAP
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Debz Glover😜
(@DebzGlover) reported
@ThreeUKSupport Still hasn't been resolved. I spoke to someone before Xmas who said you'd received the mifi on 10th December and now I've just got x2 letters telling me it's not received and that I have an o/s amount on my account. So has it been received or not?! Sick to death of your Network!
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Esther Cooke
(@esther_cooke) reported
@ThreeUK Offered an upgrade dearer than the deal for a new customer! Then did an upgrade on 24th due for delivery today... apparently DPD have 752 phones in a backlog .... won’t be delivered until 15th! after 40 mins online chat and 8 mins on to canx for my 3 accounts, cut off!