3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Upton |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Charlotte
(@charl_middo) reported
from
Birkenhead, England
@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Alridge Prior
(@redams66) reported
from
Seaforth, England
@ThreeUK Plastic network for the plastic fans.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Līsa-Jayne Lewis (Лиса-Дјеин) 🐞🇲🇪
(@LJL_77) reported
@ThreeUK bad, bad, bad service from your tech support. Totally trained to the script and not to actually help your customers. Such a shame, I moved to you because @EE were terrible and now discover you are awful too. Are there any good #broadband providers in the uk at all?
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Jack
(@JackCCLow) reported
Hi @ThreeUKSupport. I can’t seem to register my new plan on My3. The box to enter mobile number is greyed-out. Can you help? Thanks
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Kenny
(@kennyhkw) reported
@ThreeUKSupport Pretty much anywhere in central Glasgow but this postcode is the worst. G20 7JN
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Babyface
(@YouthfulKay) reported
@ThreeUKSupport @mseltayieb Texts not working. Living in Bromley
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Thomas Lawrence
(@MrTPike1) reported
Wow, @ThreeUK Your service is appalling. Since I upgraded with you I'm being overcharged on my monthly bill to what equates to £33 for your "service", not given everything I was promised with the upgrade, AND I've not a had a working service for at least the last three days.
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Charlie
(@charboy_01) reported
@ThreeUK @ThreeUKSupport @ThreeUK what is it with upgrading your system at 1:30pm. Every time I seem to contact you with my issues which you are not following and doesn’t work. There is a upgrade in the system. I think three is **** and I want my issue resolved ASAP
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Ciara O’Neill
(@CiaraSinead) reported
@ThreeUKSupport hi! I’ve joined your network on a monthly sim, when I ordered the sim I entered my pac code & chose today as the day to move my number over. Will it be switched over by tomorrow? Thank you
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Sam
(@Sam_White1996) reported
@ThreeUKSupport I signed up for a monthly unlimited data SIM with no contract in one of your Belfast stores. I was advised by the employee to call up Three after a day of using the SIM to cancel the contract (as I only wanted a month usage)
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Heather Barnard
(@HeatherBarnard) reported
@ThreeUKSupport have to cancel. Can you confirm something? have my StAC and Livechat said contract would be cancelled in 1 month but just received text that if STAC not used contract will continue. told CHAT it wouldnt be used as user deceased and she said it would be just be cancelled ?
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alison maidment
(@alliemaid) reported
@ThreeUK please can someone get back to me regarding my outstanding issue from Dec. Looks like my complaint needs to be escalated to the ombudsman