3 (Three)

3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/07/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (12%)

    Phone (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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3 (Three) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • johnthecyclist John Hemmings (@johnthecyclist) reported from Birkenhead, England

    @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • gingerpugsley gingerpugsley (@gingerpugsley) reported from Birkenhead, England

    @ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three

  • sufyanabbas ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported from Liverpool, England

    @ThreeUK Live chat Not working !!

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • misslornayoung Lorna Young (@misslornayoung) reported from Liverpool, England

    @ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • Sefton3Peaks Louise Williams (@Sefton3Peaks) reported from Seaforth, England

    @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • EllieKeegs Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.

  • Flannybluebird Stephen Flanagan (@Flannybluebird) reported from Ellesmere Port, England

    Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

  • deathlessdreamr Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • OneGrumpyMF Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • hib3rnating a local (@hib3rnating) reported from Roby, England

    @ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone

  • jocelyngarvey jocelyn garvey (@jocelyngarvey) reported from Liverpool, England

    @ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

  • sophie_lscott Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • EmilyJMawdsley Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England

    @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hev311 Hev (@Hev311) reported

    @mitchl1635 @ThreeUKSupport I’m having the same issue!

  • ben_furnival Ben Furnival (@ben_furnival) reported

    Ok so @ThreeUK does broadband in theory and it’s cheap. But the new modems only connects to 4G so in our case we’re left using our old device and sim. And don’t just don’t ever, ever try to talk to someone in their customer service department…

  • PaulRushton03 Paul Rushton (@PaulRushton03) reported

    @ThreeUK Shambles.. this has cost you my custom.. you have had days to plan this. Disgusting service.

  • Lynzoola Lyndsey (@Lynzoola) reported

    @ThreeUK Meanwhile all the reasonably priced tickets have gone, only £150 tickets left. How many NONE 3 customers have obtained a code from you? You shouldn't do this kind of thing if you can't handle the demand. Epic fail, & shameless attempt to get us to download your "rewards" app

  • gemma_kennally Gemma Kennally (@gemma_kennally) reported

    @TicketmasterCS Yes tried that and also tried joining queue from Ticketmaster as said just need to enter code from 3 and neither websites are working. Everytime I get through and Ticketmaster nothing happens (I added an image on original tweet) and @ThreeUK the app not working again either

  • GarrickN Nath (@GarrickN) reported

    @maddisonwilex @ThreeUK Yeah been trying to log in since 9.45 and still same issues, you managed to get tickets now then?

  • MU20FC Chris (@MU20FC) reported

    Lauging bad at @o2, What an aboslute **** show that I had to go through @ThreeUK #peterkay

  • IronmanJonathan Jonathan (@IronmanJonathan) reported

    @poetwithpace @ThreeUK All good when I login thanks

  • pbio D. (@pbio) reported

    @ThreeUKSupport It's still not working for me, tried the gf's mobile phone and was exactly the same.

  • BethanyRhodes8 Bethany Rhodes 🧜🏼‍♀️⚓ (@BethanyRhodes8) reported

    @O2 Don’t know why we thought this would work!! Struggle with signal everyday !! Might have to pay £800 for 1 ticket!!! Least @ThreeUK presale worked !!!!