3 (Three) outages and service status in Prenton, England

Problems in the last 24 hours in Prenton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (54%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Prenton, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool, Birkenhead, and Prescot.

City	Problem Type	Report Time
Liverpool	Wi-fi	20 hours ago
Birkenhead	Phone	7 days ago
Liverpool	Phone	14 days ago
Liverpool	Internet	20 days ago
Liverpool	Internet	22 days ago
Liverpool	E-mail	23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

• 
  Neil Powell (@neilpowell1971) reported 46 seconds ago from Liverpool, England

  @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

• 
  Sophie Scott (@sophie_lscott) reported 3 minutes ago from Liverpool, England

  This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

• 
  Emily Mawdsley (@EmilyJMawdsley) reported 15 minutes ago from Liverpool, England

  @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

• 
  gingerpugsley (@gingerpugsley) reported 17 minutes ago from Birkenhead, England

  @ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three

• 
  Ross is TheGuyWhoSaw (@theguywhosaw1) reported 20 minutes ago from Tarvin, England

  @ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.

• 
  a local (@hib3rnating) reported 28 minutes ago from Roby, England

  @ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone

• 
  jocelyn garvey (@jocelyngarvey) reported 30 minutes ago from Liverpool, England

  @ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

• 
  Louise Williams (@Sefton3Peaks) reported 32 minutes ago from Seaforth, England

  @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

• 
  Brilliant Tours (@brilliant_tours) reported 33 minutes ago from Liverpool, England

  @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

• 
  Ellie Keegan (@EllieKeegs) reported 36 minutes ago from Liverpool, England

  @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

• 
  ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported 37 minutes ago from Liverpool, England

  @ThreeUK Live chat Not working !!

• 
  Big Dezza T (@OneGrumpyMF) reported 42 minutes ago from Birkenhead, England

  4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

• 
  Sarah Bell (@Belle_Wales) reported 45 minutes ago from Liverpool, England

  @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

• 
  Stephen Flanagan (@Flannybluebird) reported 45 minutes ago from Ellesmere Port, England

  Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

• 
  Jana Al-sarraf (@deathlessdreamr) reported 48 minutes ago from Liverpool, England

  I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

• 
  Chris Danks (@christesla) reported 48 minutes ago from Birkenhead, England

  @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  John Hemmings (@johnthecyclist) reported 53 minutes ago from Birkenhead, England

  @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

• 
  Chris Danks (@christesla) reported 54 minutes ago from Birkenhead, England

  @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  Lorna Young (@misslornayoung) reported 57 minutes ago from Liverpool, England

  @ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

• 
  Ben Faulkner (@benzini00) reported 59 minutes ago from Liverpool, England

  @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigFatNHeavy (@BigFatNHeavy3) reported 9 minutes ago

  @ThreeUK is there currently any problems with 4G/5G I have had no or very poor connection since around 7am yesterday. It could of course be my new iPhone 12 is poor as I have setup a hotspot for my old iPhone a d that works well. Please help

• 
  Jamescox321 (@BruceAliG) reported 10 minutes ago

  @virginmedia your useless broadband goes down way too often. Good job I have a back up, thanks @ThreeUK

• 
  Sean (@Sean22595486) reported 18 minutes ago

  @ThreeUK WHY IS YOUR NETWORK SO PATHETIC. I HAVE A 5G PHONE WITH FULL 5G BARS IN A 5G AREA AND I STILL CONSTANTLY STRUGGLE TO LOAD VIDEOS AND SOCIAL MEDIA. PATHETIC. #SORTITOUT

• 
  Martin Cook (@MartinCookW4) reported 21 minutes ago

  @ThreeUK can you please fix your 5G broadband in W4? It was down most of Monday, most of Tuesday - and is now in and out like a yo-yo. I know you have had a mast problem - but you could try letting those users in the area know what is going on and when it will be fixed.

• 
  Al Booth (@AlBooth) reported 21 minutes ago

  Is @ThreeUK mobile network poor for internet and signal? Since I swapped from O2 I can barely get any connection. Just want to know if it could be my phone. Thanks.

• 
  that’s what she said! (@siisa_moyo) reported 29 minutes ago

  @ThreeUKSupport That’s my issue. You did 🙈 it was working just fine because my calls where blocked once my minutes where used up but that wasn’t the case last month and I did not ask for rge spend cap to be lifted

• 
  Steve T🐕🎭🎻🎧💿🎶🕺🇪🇺 (@TToplis1) reported 31 minutes ago

  @ThreeUKSupport @ThreeUK your signal in Dorset is absolutely appalling to non existent. It’s always bad but getting worse. Weymouth, Swanage, Poole, Dorchester. All I get is buffering or nothing unless the wind blows. Is it my phone or your end? Help!

• 
  Aurea Duran (@Aurea_auduap) reported 32 minutes ago

  @ThreeUKSupport Yes. Can you please help me

• 
  Steve T🐕🎭🎻🎧💿🎶🕺🇪🇺 (@TToplis1) reported 32 minutes ago

  @ThreeUKSupport @ThreeUK your signal in Dorchester is absolutely appalling to non existent in Dorset. It’s always bad but getting worse. Weymouth, Swanage, Poole, Dorchester. All I get is buffering or nothing unless the wind blows towards me. Is it my phone or your end? Help!

• 
  Matt Harris (@matt_harris95) reported 33 minutes ago

  @ThreeUKSupport hi, I wanted to check with your home broadband. Will I have a fee to pay if I cancel after a month? I spoke to someone on chat and they said I wouldn’t but wanted to double check