3 (Three)

3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Prenton, Metropolitan Borough of Wirral, England 12/07/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • gingerpugsley gingerpugsley (@gingerpugsley) reported from Birkenhead, England

    @ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three

  • sufyanabbas ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported from Liverpool, England

    @ThreeUK Live chat Not working !!

  • Flannybluebird Stephen Flanagan (@Flannybluebird) reported from Ellesmere Port, England

    Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

  • scousemanblue Mark (@scousemanblue) reported from Liverpool, England

    @ThreeUK your 4g signal between Huyton L36 and Broadgreen L14 is shocking. Fix that before you try and sell everyone 5g

  • adorexalaska super duper party millie x (@adorexalaska) reported from Garston, England

    If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls

  • hib3rnating a local (@hib3rnating) reported from Roby, England

    @ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone

  • misslornayoung Lorna Young (@misslornayoung) reported from Liverpool, England

    @ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

  • scousemanblue Mark (@scousemanblue) reported from Liverpool, England

    @ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app

  • martyn1444 Martyn (@martyn1444) reported from Birkenhead, England

    @AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    @ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service

  • DanielCurry14 Daniel Curry (@DanielCurry14) reported from Liverpool, England

    @ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃

  • EmilyJMawdsley Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England

    @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

  • bish2707 Carl Bishop (@bish2707) reported from Birkenhead, England

    @ThreeUKSupport It's coming up saying service not activated on network

  • adorexalaska millie x (@adorexalaska) reported from Garston, England

    @ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.

  • Geo1604 George Caulfield (@Geo1604) reported from Liverpool, England

    @ThreeUK why is the signal so piss poor

  • PajamaBookGirl BookGeekWearsPajamas (@PajamaBookGirl) reported from Liverpool, England

    Imagine @ThreeUK had to reimburse you for the amount of time they lose signal.

  • jocelyngarvey jocelyn garvey (@jocelyngarvey) reported from Liverpool, England

    @ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

  • LouiseOconnel18 Louise Oconnell (@LouiseOconnel18) reported from Roby, England

    @ThreeUK I need help with my minutes and can’t access the app or your page on line

  • stiplady Simon Tiplady (@stiplady) reported from Guilden Sutton, England

    @ThreeUKSupport Have just tried that (again), signal strength still the same

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • garysinyor gary sinyor (@garysinyor) reported

    @ThreeUKSupport @threeukdev you cut off my daughters phone, no texts, no phone, no data only because she wasn’t in the UK. It took me 2.5 hours of “customer service” to find that out. #Disgracefulservice #whowantsmybusiness

  • memyselfanddddi Faseeha (@memyselfanddddi) reported

    @ThreeUKSupport Yes, but I was told an exact figure, hence why I decided to go ahead with it? I was going round and round in circles, to then be pointed to the ombudsman service, when the advisor just wouldn’t help me?!

  • garysinyor gary sinyor (@garysinyor) reported

    @ThreeUK I'm on hold for customer service. Just gone past 48 mins. Meantime my daughter whose bill is paid is stranded in a foreign country cos you cut her off!!

  • thisisbenr Ben (@thisisbenr) reported

    @TheShaukatAbbas @ThreeUK @ThreeUKSupport is the 28th correct? Thats a quite a long few days given Xmas period and you previously said no issues in our area?

  • rachellongman17 Rachel Longman (@rachellongman17) reported

    @ThreeUKSupport please can you help me? I'm getting the error message "my3auth.text.generic.error" when trying to reset my password...

  • EdonOphir Edon Ophir (@EdonOphir) reported

    Merry Christmas to me - my @three_broadband @ThreeUK Internet has been down for over 24 hours. With zero help from their support team.

  • ForgingShields This Guard👮‍♀️ (@ForgingShields) reported

    @ThreeUKSupport It was the phone service

  • mlee12 Michelle Lee (@mlee12) reported

    @ThreeUK please can someone explain why my internet keeps cutting out every single day in London central? It was fine on relish then you took over the service.

  • rwb300 Ross ₿ (@rwb300) reported

    @ThreeUKSupport when will you support the Samsung galaxy watch 3 4g?

  • FrecklesFieldo Emma V (@FrecklesFieldo) reported

    @_jimmy_the_gent @ThreeUK James - this happened to my partner too. He contacted them to ask where it was and they'd cancelled his order without telling him because they ran out of pixel 5s. Heads up, Carphone warehouse have them in stock for delivery tomorrow if you have time to cancel your Three order.