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3 (Three)

3 (Three) service status in Prenton, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Prenton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Prenton, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool, Birkenhead, and Prescot.

CityProblem TypeReport Time
Liverpool Wi-fi 12 hours ago
Birkenhead Phone 7 days ago
Liverpool Phone 14 days ago
Liverpool Internet 20 days ago
Liverpool Internet 21 days ago
Liverpool E-mail 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • MatthewTraynor
    Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email

  • HarrietWarnock
    Harriet Warnock She/Her (@HarrietWarnock) reported from Liverpool, England

    If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • thatgirlAmyRay
    ✨Amy 🌙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭

  • charl_middo
    Charlotte (@charl_middo) reported from Birkenhead, England

    @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • MatthewTraynor
    Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...

  • MatthewTraynor
    Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • Eva_Number9
    Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • leastone21
    Leanne West (@leastone21) reported

    @ThreeUK @ThreeUKSupport for the 2nd time in a month a fraudulent DD has been set up by you on my bank A/C. I’m not even a 3 customer. Your team acknowledged fraud yet today the DD is back listed on my bank account. What do I have to do to make you stop trying to take my money?

  • RyanasaurusRex
    Ryan Smith ベーコン・マクポーク (@RyanasaurusRex) reported

    @ThreeUK customer services told me they would email me a proof of purchase over an hour a go ‘within the hour’ after being billed incorrectly and having various troubles sorting it out. Really disappointing customer service, feel like I am being fobbed off

  • lukeflegg
    Luke Flegg (@lukeflegg) reported

    @ThreeUKSupport I would recommend hiring enough staff to deal with the problems your customers have with your service.

  • ScottyB49017197
    ScottyB (@ScottyB49017197) reported

    @ThreeUKSupport I don't have the time to keep.egaging in chats I'm sorry. Please just send 2 product return bages and cancel.tje Tablet element of my contract

  • whufc13
    Reece (@whufc13) reported

    @ThreeUKSupport Yes, mobile data is on, its been doing it for a couple days now, phone calls only come through when ive got wifi calling on, indoor signal is dreadful 😑

  • jessxsearle
    JESS 🤍 (@jessxsearle) reported

    @ThreeUKSupport hi chris, my iphone 12 does not send SMS messages. i have contacted apple & they advised me to contact my provider. i’ve turned my phone on/off, have SMS messaging on, & have also reset my network settings. any ideas?

  • claytonandrew20
    clayton andrews (@claytonandrew20) reported

    @ThreeUK @ThreeUKSupport I'm on smarty phone network with you guys and early there was a power cut in saint Annes and i haven't had any phone signal since then please can you explain

  • kevtom7
    Kevin T B (@kevtom7) reported

    @ThreeUKSupport Three times over the last month I have contacted Live Chat to remove the U18 content filter from my new 5g home broadband. Three times a promise it would take 24H. Nothing. Still waiting. What does it take to fix? A letter?

  • telftelf1
    telftelf (@telftelf1) reported

    @ThreeUKSupport Help please! I’m in Australia and after calling your helpline on a few occasions and using the online chat, only today I find out that I need to pair the SIM card on the UK network! This is impossible right now. There must be a technical solution available.

  • claytonandrew20
    clayton andrews (@claytonandrew20) reported

    @ThreeUK I@m on smarty phone network with you guys and early there was a power cut in saint a Annes and i haven't had any phone signal since then please can you explain