3 (Three)

3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/22/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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3 (Three) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • Sefton3Peaks Louise Williams (@Sefton3Peaks) reported from Seaforth, England

    @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England

    Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

  • sophie_lscott Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Wallasey, England

    @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

  • charl_middo Charlotte (@charl_middo) reported from Birkenhead, England

    @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

  • deathlessdreamr Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

  • OneGrumpyMF Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • charl_middo Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • LifeTraveller77 Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England

    @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

  • johnthecyclist John Hemmings (@johnthecyclist) reported from Birkenhead, England

    @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

  • redams66 Alridge Prior (@redams66) reported from Seaforth, England

    @ThreeUK Plastic network for the plastic fans.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekPe44347300 Derek Peters (@DerekPe44347300) reported

    @ThreeUK @Speedtest We cannot get a steady 4G network anymore in the TQ area. You are upsetting many customers to satisfy the few. Not good.

  • mjlynch Matt Lynch (@mjlynch) reported

    @ThreeUKSupport hi, we’ve had continuous problems with our home broadband like many others. A member of your staff rang to tell me it was fixed, this isn’t the case!!! #terribleservice #timetochangebroadband

  • Spigot696 I’m not one to gossip, but.... (@Spigot696) reported

    @ThreeUKSupport Hi, is there an issue in the TN38 area on mobile broadband as various services have been flapping up and down all day.

  • samuessien Sam Morris (@samuessien) reported

    @ThreeUKSupport Hi, still no 5G Home Broadband service in SW2. Can you please tell me when this will be resolved. 3 days of disruption. Pls help

  • fayanne Fay Anne Carter (@fayanne) reported

    Hi @ThreeUK I have no connectivity from my 5G router. I’m located in ME14. Please can you advise if there is a known issue with the service currently?

  • SteveAdcock20 Steve Adcock (@SteveAdcock20) reported

    @ThreeUKSupport , yet again I've a full 5g signal and no internet. 3 days and I'm told it's been sorted but clearly not.

  • fayanne Fay Anne Carter (@fayanne) reported

    Hi @ThreeUKSupport I have no connectivity from my 5G router. I’m located in ME14 4LG. multiple device restarts with no change. Please can you advise if there is a known issue with the service currently?

  • LondonGalah TJ (@LondonGalah) reported

    @ThreeUKSupport @jon97054501 Not in SW2 3LB. Just about reboot for the twentieth time today. Unacceptable service. How do we apply for a refund?

  • TSalfordian The Salfordian 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TSalfordian) reported

    @SpeedtestAwards @ThreeUK The ONLY network where I live who don't have 5G

  • longashtonkev Kevin (@longashtonkev) reported

    @ThreeUKSupport Thank you for your response, Kymberlie. As I say, it has happened several times over three days, and having rebooted my router a number of times, I'm confident that's not the issue. I'll let you know if it happens again.