3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Prenton come from postal codes CH43.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prenton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Prenton, Sandycroft and Wallasey.
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Community Discussion
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3 (Three) Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Stephen Flanagan (@Flannybluebird) reported from Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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John Hemmings (@johnthecyclist) reported from Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Chris Danks (@christesla) reported from Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Louise Williams (@Sefton3Peaks) reported from Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Lorna Young (@misslornayoung) reported from Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Sarah Bell (@Belle_Wales) reported from Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Sophie Scott (@sophie_lscott) reported from Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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المجد للشهداء ✌️✌️ I Can't Breathe (@sufyanabbas) reported from Liverpool, England
@ThreeUK Live chat Not working !!
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Chris Danks (@christesla) reported from Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Ellie Keegan (@EllieKeegs) reported from Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Ben Faulkner (@benzini00) reported from Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Neil Powell (@neilpowell1971) reported from Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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jocelyn garvey (@jocelyngarvey) reported from Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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gingerpugsley (@gingerpugsley) reported from Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Heather (@ukheather) reported
@ThreeUKSupport I was on 321 just 2 years ago and then had a price increase now this. 3p min calls now 35p 2p texts now 10p 1p mb data now 10p mb The service has got WORSE! I can't make or receive a call downstairs anymore after the work on the mast here that took a literal year.
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Shingi (@Ethnochoreology) reported
i want to switch to @EE but damn they're pricy. @ThreeUK is so spotty. i randomly lose network whilst on the bus. it's the weirdest thing... or when in a mall. reminds me of cell c in southie 😭.
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ben widdowson (@benwiddowson) reported
@ThreeUKSupport Hi Laura. I don’t even get as far as choosing buy. I click mobile data in the watch app then setup then that displays. CS manually tried adding the bundle for me but that didn’t fix it. Lots of users on forums reporting the same error.
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Duey (@Stephen03497310) reported
@ThreeUK Three has the worst customer care service anywhere. Took £86 from me and I can’t get it refunded . Online call centre a joke.
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Dave Jones (@milpol1) reported
@ThreeUK Good day, just had a charge on my bank acct for 10.37 for a phone number i havent got, what are you going to do about it. Its through a DD which is not correct, i gave only one number with you. Please check conversations we have had and refund the money,cancel the DD asp
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Juanita (@HerselfDoohan) reported
@ThreeUKSupport I’ve had quite the day. I’m a community occupational therapist, I live in Somerset and had 5 assessments to do in Hillingdon today relying on my phone satnav for directions. Got to first one ok then found no network coverage across the borough. Absolute 1/2
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james marshall (@jamesma34307397) reported from Spalding, England
With with the poor data speeds? @ThreeUKSupport
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Steven Fawcett (@_stevenfawcett_) reported
@ThreeUKSupport I never heard anything from anyone - I asked for it to be shut down as I had to take out another contract - you know I am a vulnerable adult, I can't afford to lose that much money unnecessarily.
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sunshinnie 13 (@sunshinniekim) reported
@ThreeUKSupport about 1h ago, everything else is working perfectly and normally, but my clients are calling because they dont receive my SMS. is the 3rd time this month i had these complaints. so, is a problem with my numbers only?
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Heather (@ukheather) reported
@ThreeUKSupport There is nothing that makes this much of an increase ok. Service worse Costs up 250%! Nothing that makes that ok. I was literally paying 35p a min for calls back in like 1997 when mobiles were new.