3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prenton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Holywell and Upton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Petrina Baldwin
(@LessOrdinaryCEO) reported
@ThreeUKSupport When do you think if ever this will be sorted out. It isn't @PastdueCredit fault, they are only doing what you guys have told them to do. We are going to calculate all the times we have responded and bill Three Who do I invoice, as this is never ending
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Becky Robertson
(@RebeccaQuanceW) reported
@alice_fearn @ThreeUK Totally mixed. I have no signal at home & sometimes on my road but otherwise it’s not too bad. 🙄
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Jo Higson MA
(@Jo_Higson) reported
@ThreeUKSupport @n_higsonsweeney I’ve just tried to log on to the website, but in order to do so it wants me to verify my log on by sending a text to my phone - which of course I won’t get because I have no service! It’s like playing some round and round game where every which way is blocked.
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Tubby
(@Tubby80) reported
@ThreeUK Awful awful provider
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Matthew
(@bertieeeee) reported
@ThreeUKSupport Trying to confirm if an addon is cancelled but haven't been able to get through on your phone line. Can you help?
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Allan
(@Allan56846678) reported
@ThreeUK three please fix your mobile network in walthamstow and chingford my calls keep on dropping out. Walthamstow my phone shows no service chingford 4g and 5g are on the same ban length
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Living Life!
(@living_life_me) reported
@LessOrdinaryCEO @ThreeUKSupport Lols I don’t think they care about your threats. You are just one tiny customer using big words
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Chris Fylan
(@cfylan) reported
@CatLockett72 @ThreeUKSupport I left three after this. Awful awful service
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Rachel Agnew
(@Aggers65) reported
@alice_fearn @ThreeUK I’m with Vodafone and never had a problem in central London!
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Topcat🦁
(@simonhall446) reported
@ThreeUK why do I have issues with 3 when using 4G? I have WiFi cameras I can’t connect to unless I switch to 3G and the same goes for Sky Go. On 4G it won’t work. Has to be WiFi or 3G (unless I use a VPN)