3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prenton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool and Upton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Charlotte
(@charl_middo) reported
from
Birkenhead, England
@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Alridge Prior
(@redams66) reported
from
Seaforth, England
@ThreeUK Plastic network for the plastic fans.
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paula
(@PetalLC) reported
@ThreeUKSupport TV was delivered to neighbour, I was on holiday. It arrived 2ish weeks earlier than expected. When opened its broken.Reported it and exertier said they needed approvals from Three. Been on a chat for over 90 mins to find the right team to approve...
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Justine
(@nyejustine) reported
@Three_Is_Broken @ThreeUK @ThreeUK i've lived in an underdeveloped country and never seen such a bad, slow even not working internet in the last twenty years. Just wondering how you manage it. I couldn't get connected today at all in Southport?
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Angela Bailey
(@Angela_J_Bailey) reported
@ThreeUKSupport want to explain to me why l am still waiting for a tv 60 days after taking the 5g 4k 43' smart tv offer? Your customer services couldn't get any answer from the company despatching the tvs and l am supposed to wait another 10 days for nothing to happen!
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Declan McGrath
(@declaa) reported
@ThreeUKSupport Hi does this number belong to you 08000338005, I've never been with you guys I guess this is a scam number
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Steven Wapshott
(@stevenwapshott) reported
@ThreeUKSupport HP23 4he. Although the iPhone has been poor most places
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Paula
(@PetalLC) reported
@ThreeUKSupport Getting a computer says no response and we are so disappointed with the level of service, we have an email from exetier saying they are chasing Three but not getting a response
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Steven Wapshott
(@stevenwapshott) reported
@ThreeUKSupport The problem in that postcode began last week and has not properly resolved at any point even with reboots. The iPhone is a brand new 12 pro taken out on contract less than a month ago
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Alex James Cox
(@AJCox31) reported
from
Lambeth, England
@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
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Tash Dennington
(@njdennington) reported
@ThreeUKSupport That’s the problem. I didn’t get the upgrade as your customer services didn’t put the order through.
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Vanessa
(@thatVanessa1) reported
After putting up with abysmal 02 reception in Peckham for waaay longer than I'd like to admit, I finally moved to @ThreeUK a couple of weeks ago and service is smashing around here. Recommend. O2 aren't fixing those masts they chat about.