3 (Three) outages and service status in Prenton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Prenton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (40%)
- Wi-fi (40%)
- Phone (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Prenton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at 3 (Three)
3 (Three) is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prenton, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Ellesmere Port, Birkenhead, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Wi-fi | 7 days ago |
|
Liverpool
|
Internet | 22 days ago |
|
Liverpool
|
Phone | 27 days ago |
|
Ellesmere Port
|
Internet | 28 days ago |
|
Liverpool
|
Wi-fi | 29 days ago |
|
Birkenhead
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jan George (@jangeorge_swe) reported from Liverpool, England@ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Sarah Bell (@Belle_Wales) reported from Liverpool, England@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Ben Faulkner (@benzini00) reported from Liverpool, England@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Carl Bishop (@bish2707) reported from Birkenhead, England@ThreeUKSupport It's coming up saying service not activated on network
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Leigh Wynne (@leighwynne33) reported from Seaforth, England@micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal
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Ethan Carter (@Ecarter537) reported from Liverpool, England@ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, England@ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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AndyB (@andybno2) reported from Kirkby, England@ThreeUKSupport Also have a colleague in the office with the same issue on his phone
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MisterDaz (@MisterDaz) reported from Ellesmere Port, England@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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Jack Hunter (@xjackhunterx) reported from Roby, England@ThreeUKSupport I have gone over this issue God knows how many times. Got told I can't be put threw to the complaints department by two men BUT the third guy put me threw but still not progress
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John Hemmings (@johnthecyclist) reported from Birkenhead, England@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, EnglandI’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Alridge Prior (@redams66) reported from Seaforth, England@ThreeUK Plastic network for the plastic fans.
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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Chris Danks (@christesla) reported from Birkenhead, England@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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Debbie Todd (@debtodd) reported@ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬
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Jonny_Milmer (@Jonny_Milmer) reportedWhat on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.
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Giggsy (@DjGiggsy) reportedHey @threeuk, since you’ve teamed up with @Vodafone I thought my service would improve. If anything I get worse signal in places than I did before! What’s going on? Been a customer of yours since 2006, seriously looking at other options right now.
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elle🤍 franchaela (@franchaela_x) reported@jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.
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Jono (@JonoWhoElse) reported@ThreeUKSupport Are there any issues with your mobile wifi in the north east? Keep having issues with your 5G
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Godwin Tolulope Anthony (@Tolulorps) reported@ChelseaFCW @ThreeUK Sio should be the one to join the attack from the midfield 3. Cuthbert has no business in the attack. Also, our press out of possession is horrible. Why are our wingers dropping deep into the midfield and the midfielders pushing up? They get past this setup easily.
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Kitty Coco (@BambieBambini) reported@ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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Alice Burke (@AliceBurke98) reported@ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely