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3 (Three)

3 (Three) outages and service status in Prenton, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Prenton, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prenton, England

The most recent 3 (Three) outage reports came from the following cities: Ellesmere Port, Liverpool, Birkenhead, and Prescot.

CityProblem TypeReport Time
Ellesmere Port Internet 1 hour ago
Liverpool Wi-fi 1 day ago
Birkenhead Phone 7 days ago
Liverpool Phone 15 days ago
Liverpool Internet 20 days ago
Liverpool Internet 22 days ago

Community Discussion

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3 (Three) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • johnthecyclist
    John Hemmings (@johnthecyclist) reported from Birkenhead, England

    @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

  • charl_middo
    Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

  • redams66
    Alridge Prior (@redams66) reported from Seaforth, England

    @ThreeUK Plastic network for the plastic fans.

  • chrisdavidwill1
    Christopher Williams (@chrisdavidwill1) reported from Wallasey, England

    @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

  • brilliant_tours
    Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • benzini00
    Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • OneGrumpyMF
    Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • neilpowell1971
    Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • Sefton3Peaks
    Louise Williams (@Sefton3Peaks) reported from Seaforth, England

    @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • LifeTraveller77
    Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England

    @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

  • deathlessdreamr
    Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • chrisdavidwill1
    Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England

    Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

  • Belle_Wales
    Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • sophie_lscott
    Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • EmilyJMawdsley
    Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England

    @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • sufyanabbas
    ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported from Liverpool, England

    @ThreeUK Live chat Not working !!

  • drlornayoung
    Lorna Young (@drlornayoung) reported from Liverpool, England

    @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

  • EllieKeegs
    Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • greg_a
    Greg Annandale (@greg_a) reported

    @ThreeUKSupport Hello Three, we notified the cancellation team that we were cancelling our monthly rolling data sim plan back in October. They failed to cancel it, we notified them again (via online account, via live chat and via submission of a cancellation web form). Still ...

  • JadeAll34792009
    L (@JadeAll34792009) reported

    @ThreeUKSupport received TERRIBLE customer service once again from you after trying to cancel my contract within 12 days of renewing my sim contantly being cut off when put on hold to now be told that i have to pay £365

  • jfrankinphotos
    J Ferder Rankin LRPS (@jfrankinphotos) reported

    @ThreeUKSupport The fact is I have been a paying customer for years. I am still being charged and paying my bill but have no phone service and I am still stuck in the US. Turn my phone back on! You are being cruel and bureaucratic

  • RandiBop
    RandiBop (@RandiBop) reported

    @Jackporteous307 @ThreeUK Hey did you ever find a solution? Having the same problem

  • faicology
    pfizer (@faicology) reported

    I genuinely hate @ThreeUK worst ******* network in the UK

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @ThreeUK terrible customer service.

  • simlew86
    Simon Lewis (@simlew86) reported

    @daddies_sauce @ThreeUKSupport Get out while you still can. Truly awful service. You basically have to rely on WiFi 80% of the time.

  • sirius_d
    Sean Duffy (@sirius_d) reported

    @ThreeUK keep getting cut off from your contact centre . Trying to pause my PAYG mobile broadband . Tried to reset account password but you continually fail to send me a link to do so . Can you advise please

  • alan40021904
    alan (@alan40021904) reported from Oadby and Wigston, England

    @ThreeUKSupport after my contract finishes I’m defo not going back to your network, your admin for billing is atrocious, contacting the wife and hassling her for a contract in my name, a phone that the daughter has not used in over 12 months and the final bill was paid days ago

  • FortKnox1337
    FortKnox (Luke Nevill-Bond) ⭕ (@FortKnox1337) reported

    @ThreeUKSupport 4G being very slow in the SY16 1ET area ever since Monday when engineers installed 5G antennas. 4G now really slow and 5G not active yet. When will it be sorted?