3 (Three)

3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/24/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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3 (Three) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

  • charl_middo Charlotte (@charl_middo) reported from Birkenhead, England

    @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

  • thatgirlAmyRay ✨Amy 🌙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭

  • Sefton3Peaks Louise Williams (@Sefton3Peaks) reported from Seaforth, England

    @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • sophie_lscott Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • LifeTraveller77 Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England

    @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

  • johnthecyclist John Hemmings (@johnthecyclist) reported from Birkenhead, England

    @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Wallasey, England

    @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

  • deathlessdreamr Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.

  • redams66 Alridge Prior (@redams66) reported from Seaforth, England

    @ThreeUK Plastic network for the plastic fans.

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England

    Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

  • charl_middo Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Zakarin9 Zak (@Zakarin9) reported

    @ThreeUKSupport Happened one too many times, honestly not a device error either as I’ve tried my sim on other phones still the same issue. Honestly thinking to switch at this rate, I’ve been with you guys since 2014!!!!

  • pete_j_call Peter Callaghan (@pete_j_call) reported

    @ThreeUKSupport Any idea before your woeful 4g begins to qork again been sayin engineers are fixing an issue for the last 12 months yest that is right 12 months

  • R_M_E Rob (@R_M_E) reported

    Why do mobile phone providers spend millions advertising to get new customers, then have awful customer service? @ThreeUK

  • R_M_E Rob (@R_M_E) reported

    @ThreeUKSupport I’ve already tried to speak with your customer service team through the app and it got me nowhere and I don’t have the energy to explain again.

  • DJAMP92 chief (@DJAMP92) reported

    @ThreeUKSupport I've been waiting for a refund for nearly a month due to the poor service I was receiving from you and I've still not had it why!!

  • christopher_eng Christopher England 🇬🇧 (@christopher_eng) reported

    Why is it almost impossible to just cancel a three contract? @ThreeUK The website is impossible, the call centre keeps trying to sell me shite. All I want to do is completely cancel a dongle I ain't used in years, and get on with my life. Sigh.

  • christianlmiles Christian Miles (@christianlmiles) reported

    . @ThreeUK - Is your base station down near Dadlington/Stoke Golding - virtually no internet for the last few days in this location

  • waynesables Wayne Sables (@waynesables) reported

    @ThreeUK WiFi down to H no 3G or 4G in Doncaster DN5 making it unusable again

  • Ravinde25555283 Ravinder Singh (@Ravinde25555283) reported

    @Gstr2021 @ThreeUK Block sim **** net work

  • jessalinecaine 🏴󠁧󠁢󠁥󠁮󠁧󠁿its coming home🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jessalinecaine) reported

    @ThreeUKSupport surely the cra gives me the legal movement to break free of contract¿ yes it is a 24 month contract but ive had no problem of using CRA befefore and i was told i could return sim i didn’t inquire ahout the tablet