3 (Three)

3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Prenton, Metropolitan Borough of Wirral, England 12/11/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent 3 (Three) outage reports came from the following cities: Upton and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet

Community Discussion

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3 (Three) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • adorexalaska millie x (@adorexalaska) reported from Garston, England

    @ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work

  • adorexalaska super duper party millie x (@adorexalaska) reported from Garston, England

    If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls

  • gingerpugsley gingerpugsley (@gingerpugsley) reported from Birkenhead, England

    @ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three

  • deathlessdreamr Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • Sefton3Peaks Louise Williams (@Sefton3Peaks) reported from Seaforth, England

    @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.

  • EmilyJMawdsley Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England

    @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

  • martyn1444 Martyn (@martyn1444) reported from Birkenhead, England

    @AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • EllieKeegs Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

  • OneGrumpyMF Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • jocelyngarvey jocelyn garvey (@jocelyngarvey) reported from Liverpool, England

    @ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

  • hib3rnating a local (@hib3rnating) reported from Roby, England

    @ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone

  • misslornayoung Lorna Young (@misslornayoung) reported from Liverpool, England

    @ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • sophie_lscott Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • sufyanabbas ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported from Liverpool, England

    @ThreeUK Live chat Not working !!

  • LouiseOconnel18 Louise Oconnell (@LouiseOconnel18) reported from Roby, England

    @ThreeUK I need help with my minutes and can’t access the app or your page on line

  • Flannybluebird Stephen Flanagan (@Flannybluebird) reported from Ellesmere Port, England

    Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • leedicko147 Lee Dickinson (@leedicko147) reported

    @ThreeUKSupport I have been speaking with the Complaints team, was promised a £40 credit to my bank account on Friday, only to be told today that this will not be credited, despite been told be the gent in Customer Relations on Friday. The stress and upset Three have caused today is disgusting.

  • niallds Niall Saville (@niallds) reported

    Me: I can't receive calls @ThreeUKSupport: We'll look into that for you One week passes @ThreeUKSupport: We couldn't call you so we closed the complaint

  • gendal Richard Gendal Brown (@gendal) reported

    @virginmedia The problem is this: @ThreeUK customers on TfL have always been able to access internet using Virgin Media access points. You have to set up a password but it works. Until now. Now, if I try to use your access points, a message from Three comes up saying it’s no longer supported.

  • jamesma34307397 james marshall (@jamesma34307397) reported from Spalding, England

    @ThreeUKSupport here we go again slow data speeds just as the kids are about to let out from school

  • forstercr FORSTER (@forstercr) reported

    @ThreeUKSupport That link just takes me to the generic customer support page though for payasgo? What am I supposed to do with that?

  • tarka07 Tarka07 (@tarka07) reported

    @ThreeUKSupport Contract was coming to end. Went in store to discuss options. Obviously errors were made as I have not only been charged £98 but there seems to be confusion over start date. However, I’ve just been told it’s my fault & I should complain in store. This is a business Acc!

  • andyflan Andrew Flannery (@andyflan) reported

    In an age of customer support @ThreeUK (@threeuksupport) are from a bygone era. Amongst their many faults, they don't answer the phone. There are people on the live chat but they don't do anything except placate you. If you're on the hunt for a mobile provider, look elsewhere.

  • alfiejaustin alfie (@alfiejaustin) reported

    Hi @ThreeUK why do I have horrendously bad signal in one of the UK’s biggest, major, supposedly where you have 5G, cities?

  • forstercr FORSTER (@forstercr) reported

    @ThreeUKSupport Yep, I have and when I go to register I get the "Sorry, we're having some technical issues right now."

  • oo_ab_welcome Intricate Cinnamon Hat (@oo_ab_welcome) reported

    @ThreeUKSupport Still no Internet. I will be cancelling my direct debit if this poor service continues