3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England

Problems in the last 24 hours in Prenton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Prenton, England

The most recent 3 (Three) outage reports came from the following cities: Birkenhead, Liverpool, and Prescot.

City	Problem Type	Report Time
Birkenhead	Phone	2 days ago
Liverpool	Phone	9 days ago
Liverpool	Internet	15 days ago
Liverpool	Internet	17 days ago
Liverpool	E-mail	17 days ago
Liverpool	Wi-fi	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

• 
  Chris Danks (@christesla) reported 9 minutes ago from Birkenhead, England

  @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  Brilliant Tours (@brilliant_tours) reported 11 minutes ago from Liverpool, England

  @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

• 
  Sophie Scott (@sophie_lscott) reported 12 minutes ago from Liverpool, England

  This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

• 
  Emily Mawdsley (@EmilyJMawdsley) reported 18 minutes ago from Liverpool, England

  @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

• 
  Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported 20 minutes ago from Liverpool, England

  @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

• 
  Ellie Keegan (@EllieKeegs) reported 21 minutes ago from Liverpool, England

  @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

• 
  John Hemmings (@johnthecyclist) reported 24 minutes ago from Birkenhead, England

  @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

• 
  Chris Danks (@christesla) reported 30 minutes ago from Birkenhead, England

  @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

• 
  jocelyn garvey (@jocelyngarvey) reported 35 minutes ago from Liverpool, England

  @ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

• 
  Christopher Williams (@chrisdavidwill1) reported 35 minutes ago from Birkenhead, England

  Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

• 
  Big Dezza T (@OneGrumpyMF) reported 37 minutes ago from Birkenhead, England

  4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

• 
  Louise Williams (@Sefton3Peaks) reported 41 minutes ago from Seaforth, England

  @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

• 
  ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported 44 minutes ago from Liverpool, England

  @ThreeUK Live chat Not working !!

• 
  Sarah Bell (@Belle_Wales) reported 44 minutes ago from Liverpool, England

  @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

• 
  Charlotte (@charl_middo) reported 45 minutes ago from Liverpool, England

  @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

• 
  Christopher Williams (@chrisdavidwill1) reported 46 minutes ago from Wallasey, England

  @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

• 
  Neil Powell (@neilpowell1971) reported 48 minutes ago from Liverpool, England

  @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

• 
  Ben Faulkner (@benzini00) reported 51 minutes ago from Liverpool, England

  @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

• 
  Jana Al-sarraf (@deathlessdreamr) reported 55 minutes ago from Liverpool, England

  I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

• 
  Lorna Young (@drlornayoung) reported 59 minutes ago from Liverpool, England

  @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin Barker (@JustinBarker77) reported 5 minutes ago

  @ThreeUKSupport why have my calls and call signal got worse since you confirmed I can use Vodafone as well? Constantly 1 bar and calls not connecting. Seems to override WiFi calling as well

• 
  Justin Barker (@JustinBarker77) reported 7 minutes ago

  @ThreeUKSupport why have my calls and call signal got worse since you confirmed I can use Vodafone as well? Constantly 1 bar and calls not connecting. Seems to override WiFi calling as well

• 
  Mark (@TheVinny73) reported 8 minutes ago

  @ThreeUK Terrible company. Sim got scammed earlier this week, and Three still haven't got me reconnected. Need the number to get on emails and change passwords on accounts, but Three have been less than useless.

• 
  Simon What (@Whachazuck) reported 9 minutes ago

  @ThreeUK signed up for monthly rolling as get more than one off. 'Cancel anytime' sure right , how ??? Can find no way to cancel.

• 
  Jing (@OneTrueJing) reported 11 minutes ago

  @ThreeUKSupport your service is 5g that covers everywhere? What's the point if "covering" every where when your service doesn't even ******* work

• 
  Justin Barker (@JustinBarker77) reported 15 minutes ago

  @ThreeUKSupport why have my calls and call signal got worse since you confirmed I can use Vodafone as well? Constantly 1 bar and calls not connecting. Seems to override WiFi calling as well

• 
  Mark (@TheVinny73) reported 16 minutes ago

  @ThreeUK Terrible company. Sim got scammed earlier this week, and Three still haven't got me reconnected. Need the number to get on emails and change passwords on accounts, but Three have been less than useless.

• 
  Frederique Saint-Louis-Augustin (@Frederique43442) reported 17 minutes ago

  @ThreeUK @TeamThree @ThreeUKSupport I need to send a formal complaint. Please provide an email address for your complaints department Complaint reference number: 251112103933661

• 
  Maligaya✨ (@galvezdonnajoy) reported 18 minutes ago

  WTF @ThreeUK 🥲 I’ve been waiting for my refund for a month, then u put it out on my account, how can I spend that 400£ on my Three account?! ARE YOU GUYS FOR REAL! Refund should be put out on the card I used not on the account! WTF!

• 
  Mark (@TheVinny73) reported 22 minutes ago

  @ThreeUK Terrible company. Sim got scammed earlier this week, and Three still haven't got me reconnected. Need the number to get on emails and change passwords on accounts, but Three have been less than useless.