3 (Three) Outage Report in Prenton, Metropolitan Borough of Wirral, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Prenton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Prenton, England
The most recent 3 (Three) outage reports came from the following cities: Birkenhead, Liverpool, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
Phone | 1 day ago |
|
Liverpool
|
Phone | 8 days ago |
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Liverpool
|
Internet | 14 days ago |
|
Liverpool
|
Internet | 16 days ago |
|
Liverpool
|
17 days ago | |
|
Liverpool
|
Wi-fi | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Neil Powell (@neilpowell1971) reported from Liverpool, England@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Sarah Bell (@Belle_Wales) reported from Liverpool, England@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Lorna Young (@drlornayoung) reported from Liverpool, EnglandHaving a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Charlotte (@charl_middo) reported from Birkenhead, England@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
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John Hemmings (@johnthecyclist) reported from Birkenhead, England@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Lorna Young (@drlornayoung) reported from Liverpool, England@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, EnglandI’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Alridge Prior (@redams66) reported from Seaforth, England@ThreeUK Plastic network for the plastic fans.
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Christopher Williams (@chrisdavidwill1) reported from Wallasey, England@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Charlotte (@charl_middo) reported from Liverpool, England@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Christopher Williams (@chrisdavidwill1) reported from Birkenhead, EnglandPlease RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Ellie Keegan (@EllieKeegs) reported from Liverpool, England@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Chris Danks (@christesla) reported from Birkenhead, England@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Ben Faulkner (@benzini00) reported from Liverpool, England@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Sophie Scott (@sophie_lscott) reported from Liverpool, EnglandThis week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Chris Danks (@christesla) reported from Birkenhead, England@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Louise Williams (@Sefton3Peaks) reported from Seaforth, England@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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olanrewaju Lawal (@lawalgo) reported@ThreeUKSupport I love three mobile but network in Hull is bad. It drags and I'm frustrated already. Can something be done about this?
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Oliver Bunting (@oliver_bunting) reported@ThreeUK @ThreeUKSupport There has been awful service here for the past week. Getting next to no service many times just have no service at all. Can you hop into my DM’s and we can maybe sort this out?
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Estelle (@EnaTweetsStuff) reported@ThreeUKSupport our 4g box has been on and off since the last few months, and when getting in touch with customer services all I get is a "you'll get 2 pounds deducted from your bill" and yet, no WiFi and no "£2 deducted"
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Coco KM (@Corentin_EM) reported@ThreeUKSupport I don't have any "free WiFi London underground" in my account. And my account ID seems to not be recognised by the WiFi service in the underground. Is that normal? What is the normal process to access the WiFi? Best
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Khadijah (@KDJ2697) reported@ThreeUK fix up
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#GSBOUT (@Simonsa77918492) reported@ThreeUKSupport This is the 4th outage in 5 months. I'm so annoyed and frustrated with this service. How can you drop customers signal & internet for up to 7 days without warning!? No service what so ever to rely on!!!
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Broken Three UK (@Three_Is_Broken) reported@EnaTweetsStuff @ThreeUKSupport You are not alone. All our followers have the same problems. Yet three will still insist it’s not their network that’s at fault
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Reincarnated (@Reincarnated09) reported@ThreeUKSupport since I got my new phone 3 months ago I've had an issue with the sim I received... I've tried getting a replacement sim numerous times but I have never received it in the post... not been able to pay my last 2 bills because of this issue?
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Simple Simon. Keep it simple, follow the rules! (@simongerrard18) reported@ThreeUKSupport There is no point me trying to solve this email confirmation issue until, you get the technical dept to look into why you’re system isn’t working. I now cannot access my account at all, one simple automated email would do it, so why not have someone fix the system.
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Kurt (@Kurt6263) reported@ThreeUKSupport Yes thanks I restarted a little after lunch and service resumed- my question is why aren’t issues which your team tell me are ‘known’ published in your status checker, website or Twitter? - spent 20 mins on the phone for a two min conversation.