3 (Three) Outage Report in High Peak District, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in High Peak District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in High Peak District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near High Peak District, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Hazel Grove, Oldham and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Hazel Grove |
Phone | |
| Oldham |
Internet | |
| Oldham |
Internet | |
| Macclesfield |
Total Blackout | |
| Oldham |
Phone | |
| Oldham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near High Peak District, England
Latest outage, problems and issue reports in High Peak District and nearby locations:
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Morris
(@Mozza0705) reported
from
Oldham, England
@ThreeUKSupport No nothing sorted. Let’s just say I’d tell everyone to avoid your company. Happy to take money but not happy to answer a phone when there’s a problem.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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𝐩𝐚𝐭𝐬𝐲 𝐣𝐞𝐧𝐤𝐢𝐧𝐬𝐨𝐧 🦋
(@patsyjenkinson) reported
from
Oldham, England
@ThreeUKSupport I’ve had no signal for an hour?? Checked my postcode on your website and no issues. What’s going on pls
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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[BT]Blueshift
(@BTBlueshift) reported
from
Ashton-under-Lyne, England
@ThreeUKSupport Ah, alright. I've had it just over two years and it was accident damage. I think I'm due an upgrade, is that possible to do via post?
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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viv holliday ✉
(@holliday_viv) reported
@ThreeUK @ThreeUKSupport Have not had a coverage since 10am this morning. After using messenger your network just shut down. That's over eight hours.
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Tim Bunce
(@Supernova36) reported
@ThreeUKSupport I haven't had the credit from my final bill refunded, can you help?
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport I cant as I don't have signal long enough to do anything lol it goes from bad to worse even thr three shop in town don't know anything
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Danny Johnston
(@DannyJohnston80) reported
@ThreeUK what's happening with the WiFi broadband signal?
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jackie green
(@jacklesg) reported
@Ianmartin_gc8 @ThreeUKSupport so far I've been asked if it's 4g or 5g and told there's no work been happening. I've ordered fibre broadband now, if nobody wants to help, then they can watch my arse go out the door. 2 replies in 2 days is just not good enough for a 'support' channel.
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport Suzi try looking at all the posts from this topic and all of my other ones this customer support is so bad. The whole of weymouth has issues as shown in all my posts yet nothing I have been contacting you since Friday
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Paul cameron
(@Paulcam1968) reported
@ThreeUK 3 are terrible, I am counting the days to end this contract, no service in my area
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Emma J 🏴 🦓
(@fussytarts) reported
@ThreeUKSupport what have you been doing to your network in the past week?! I’ve had no bloody signal. Shouldn’t be paying a contract and having to rely on wifi connection in and out of the house. 😑
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Neil Kristopher
(@Neil_Kristopher) reported
@ThreeUK your internet is appalling. Live in Cornwall where I have gone from perfect 4G with EE 2 terrible 3G. Just spent a weekend in central London 2 experience even WORSE signal. From 5g to 3G & ALL slow or not working at all. Want my money back! Stuck in 2 year contract now.
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@sunsetsari @ThreeUKSupport We have had a issue since Friday and they haven't even updated there website to say so