BT (British Telecom) Outage Report in Strensall, City of York, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Strensall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Strensall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Strensall, City of York, England
The most recent BT (British Telecom) outage reports came from the following cities: York and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Internet | |
| York |
Wi-fi | |
| York |
Phone | |
| Tadcaster |
||
| York |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Strensall, England
Latest outage, problems and issue reports in Strensall and nearby locations:
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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Adele Hartley
(@adele_hartley) reported
from
York, England
@BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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Adele Hartley
(@adele_hartley) reported
from
York, England
@MartinSLewis we’ve had problems with our @bt_uk broadband since 16th April as in slow broadband speed and dropping connection. After at least 8 engineer visits (inc 2 no shows) we’re still in the same position. They won’t terminate our contract without fees!
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Joanne Olsen she/her
(@oneshortarm) reported
from
York, England
@bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!
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Adele Hartley
(@adele_hartley) reported
from
York, England
@bt_uk Thank you, the new contract we will be moving to closes today so we need to terminate today. I understand the report is required but the engineer will reassure you that the problem cannot be fixed. Surely this can be arranged today
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Vik
(@Oldplummy) reported
from
York, England
@TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk
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Carl Thompson
(@thompa101) reported
from
York, England
So, @bt_uk sent me, unasked for, WiFi router that I don't need. Two days later a returns bag. Don't return get a £50+ charge! All coms by email/mms. You doing this with everyone? Looks a lot like moneymaking scam... Especially for the old. Poor show.
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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RichSC
(@RichTheRed252) reported
from
Earswick, England
Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Mike
(@MBKirton) reported
from
York, England
If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport
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Andy Wright
(@shakenNstirred) reported
from
Tockwith, England
@bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Masenk0 -British - EN-Vtuber
(@Masenk0_is_bad) reported
@bt_uk our internet speed is so slow rn, i can hardly load youtube or open up discord. something happening over that???
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Pubgeegee
(@WestHamWonders) reported
@btgroup @btcare @bt_broadband No internet, no phone for 5 days, no one has any idea when I'll be back up and the mini hub is worse than useless. Been told 3 times "we'll ring you back in 24 hours "dreadful, dreadful, dreadful service. #halo1 £56.91 a month for what? #crap
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Leej
(@Nusotad) reported
@btsport why is your picture quality so bad? Literally compared to @SkySports or any other channel it’s terrible.
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Jim Harley 🏴🍺🚴🏼♂️🏉
(@JimHarley) reported
All across the UK, viewers are clicking through the channels to find something that isn't about Prince Philip. We get it, he's dead, RIP, but we've heard the obituaries ten times over already. Thank goodness for live sports (don't you dare cancel anything @btsport!)
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Maryaa Bibi
(@MaryaaBibi) reported
@bt_uk Hi Claire, No I have been promised an engineer would come out every day for the past two weeks to fit in my broadband however no one turns up and customer service have been rude to the point of putting the phone down on me twice today...
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pod
(@215247POD) reported
@TEOL85 @bt_uk @OpenreachHelp I’m in Australia (our internet is poor as it is) UK’s ISP’s have to be better than ours
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Axle
(@AxleFox) reported
@bt_uk This has to be something on the backend of the network, because my connection shows as originating in Edinburgh today when tests usually show the origin as London. Nothing has changed within the property to have caused any changes.
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Brad Brookes
(@brookesy40) reported
@bt_uk It’s ok thanks we have made 5 phone calls, had two engineers, somehow ended up with no broadband for 2 weeks and today found out a new telephone number had been set up into our home. Formal complaint submitted hopefully someone rings us back by Monday otherwise 6 times lucky.
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Maryaa Bibi
(@MaryaaBibi) reported
If you want to be hanged up on by customer service after waiting for 2 hours, no broadband for two weeks and endless unfulfilled promises that remind you of an ex. Hit up @bt_uk
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Tony O'Brien
(@T0ny0Brien) reported
@bt_uk day 3 of my switch from Vodafone to BT (phone +broadband) still no service and now I’m told it will be up to 48 hours more without any service. No way to escalate the issue #BT #nowifi