BT (British Telecom) Outage Report in Shepton Mallet, Somerset, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Radstock, Winscombe, Axbridge, Gillingham, Wincanton, Glastonbury, Frome, Castle Cary and Somerton.
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
Internet | |
| Winscombe |
Internet | |
| Axbridge |
Wi-fi | |
| Axbridge |
||
| Gillingham |
Internet | |
| Wincanton |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Sam
(@Baz1050) reported
from
Cheddar, England
Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Maya Birch
(@Mayabirch1) reported
from
Street, England
Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Crosby
(@JoCrosbyPR) reported
@bt_uk Hi @OpenreachHelp - apparently you have told @bt_uk you are ‘on site’ fixing the issue right now - it’s 5pm, no one is at the property, the telegraph pole is untouched and there are no Open Reach vans at the telephone exchange. So where exactly are your engineers?!
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Jo Crosby
(@JoCrosbyPR) reported
@bt_uk DM sent! Help would be appreciated. After another hour on the phone, apparently @OpenreachHelp have claimed they are ‘on site’ - but they still haven’t arrived! Another false update after they previously claimed it was repaired and closed the case!
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Dr Roger Henderson
(@rogerthedoctor) reported
Dear @bt_uk - why don't you offer a call back option instead of keeping a customer holding on for half an hour with no reply? (Shouldn't be too hard for a phone company to do..)
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Darren
(@dazzymans) reported
@bt_uk @GemmaCarter23 why u still premoting this company 2yrs later and praying on the vulnerable cold calling when areas ban this?this and refusing to fix my line so disability aids not working or police panic line.what if my abuser attacks me or i have another heart attack these device wont work!
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Eddie Allegro
(@AllegroEddie) reported
@bt_uk Once more you're appalling telephone options force me to do this. I have just had fibre installed by Openreach but no hub or phone has arrived. I need these urgently as you may stop the current service tomorrow. Please contact me urgently.
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James Miller
(@JaymzLMiller) reported
@bt_uk our broadband has cut out 6 times in the last 2 days in Morden/South Wimbledon - are there works going on in the area or something? This is making WFH impossible..
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☀️Keith Harris🏖
(@klharris30) reported
@bt_uk Do BT help towards early termination fees for switching from another broadband supplier?
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🄾🄻🅈
(@olvrlstr) reported
@bt_uk I have sent you a DM. Over an hour on the phone to yourselves and your assistant was only able to get a response to the effect of wait until someone can call them tomorrow. Poor fella on the other end getting shafted by his managers as they're too lazy to get off their arses
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STPHN 🌿
(@stphnfllws) reported
@bt_uk terrible service from you guys today. My connection dropped out and was told my contract had expired so needed to renew (despite me paying my bill for a year afterwards)and because I’ve signed up to a new contact the fault can’t be fixed as there is an order on the system?
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Stacey George
(@misstaceyg1) reported
@bt_uk Just called up to renew and got a great discount on my internet! This will help out so much with the cost of living going up! Finally a company that puts customers first! 👏