BT (British Telecom)

BT (British Telecom) Outage Report in Shepton Mallet, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shepton Mallet, Somerset, England 06/03/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shepton Mallet, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Wells, Axbridge and Bruton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWells Wi-fi
United KingdomAxbridge Total Blackout
United KingdomBruton Internet
United KingdomRadstock E-mail
United KingdomWinscombe Internet
United KingdomRadstock Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • a_rankin1 KT3_Villan (@a_rankin1) reported

    Have a season ticket and a subscription to @SkySports @btsport and @PrimeVideo but can’t watch my team tonight because of outdated blackout rules designed to protect 3pm Saturday games and bloody train strikes! Ridiculous Britain (Anyone got a good stream?) #AVFC #UTV

  • BBandSpeed BroadBand Speed 🇺🇦🇬🇧 (@BBandSpeed) reported

    I’ve had an Engineer App, 2 Promised fix by dates, the last was 3rd Jan. Nothing changed my end. So 380mtrs of cable or faulty DSL card is the problem. Can’t see fibre issue #FTTC impact would be significant. So is this m responsibility issue “btwholesale”@openreach & @bt_uk

  • Mark3y_man Marcus Knight (@Mark3y_man) reported

    @bt_uk my broadbands not working and I don't know why?

  • SoProJanet Janet Bebb 💙💛 (@SoProJanet) reported

    . @bt_uk Please can someone reply to the DM I have sent. I'm getting nowhere in terms of reporting a fault or complaining about your lack of service.

  • Siestafen Fen Marriott (@Siestafen) reported

    @bt_uk After already spending an hour on the phone to someone not really feeling it. The source of the problem is Openreach saying external works are not done. Trust me they are. I can send pictures.

  • pinksalvias mary💙 (@pinksalvias) reported

    @bt_uk Apologies for not responding Kevin - we’ve been away. Contacted bt by phone and they talked me through a fix and all ok now.

  • MissSpeedPE Miss Speed (@MissSpeedPE) reported

    @bt_uk how can I check my wifi service status without a landline as we don’t have one. Our wifi is down

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @WeAreOpenreach just been told by @bt_uk that my 90yr old Dad can wait approx 10 days for you to repair his service! He has no mobile, totally reliant on his landline, and is very frail. Should he need an ambulance he can go whistle apparently….thanks for that.

  • ReKoill ReKoill (@ReKoill) reported

    @bt_uk Got an engineer coming out Monday! I've had your service less than a month and this is the 2nd major downtime already!

  • jenny007 🇪🇺🇪🇺Jenny Elizabeth 🇪🇺🇪🇺 (@jenny007) reported

    @bt_uk no service for weeks. Seemingly not fixed properly and once again it’s broken. Once again I have to start the process of fighting your ridiculous customer service to get it sorted because of the ‘computer says no attitude’. Absolutely abysmal.