Is BT (British Telecom) having an outage in Shepton Mallet, Somerset, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Shepton Mallet, Somerset, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Shepton Mallet, Somerset, England

October 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (50.74%)
  • Phone (16.01%)
  • E-mail (15.76%)
  • Wi-fi (9.61%)
  • Total Blackout (4.93%)
  • TV (2.96%)

BT (British Telecom) Outage Map Near Shepton Mallet, Somerset, England

The most recent outage reports and issues originated from Bishop Sutton, Gillingham, Yarlington, Wincanton and Frome.

BT (British Telecom) in Shepton Mallet, Somerset, England Comments

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BT (British Telecom) Issues Reports Near Shepton Mallet, Somerset, England

Latest outage, problems and issue reports in Shepton Mallet, Somerset, England and nearby locations:
  • Jermybilum
    Jeremy Smalley (@Jermybilum) reported from Frome, England

    @mufc @btsport #mufc Utd defence poor but attack awful.

  • Evs_33
    Jon Evans (@Evs_33) reported from Bishop Sutton, England

    @BTCare Raised a complaint but like I said no one at BT is interested in listening to my problem. You know I only had 1 line but are all hiding behind process. It’s not about the refund as that’s going to charity it’s a matter of principal. No rip off please!

  • Evs_33
    Jon Evans (@Evs_33) reported from Bishop Sutton, England

    @BTCare I have only ever had 1 line with phone, broadband and BT Sport. In error BT have been charging me line rental on a line that never existed at my property. But as I have not been in touch for the past 2 years BT won’t help! Big business vs small man!!

  • Evs_33
    Jon Evans (@Evs_33) reported from Bishop Sutton, England

    @BTCare Even if you know the line never existed!!!

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare @OpenreachHelp Appreciate they are a busy team, totally get that, but they knew about our go-live on the 1st and had done for at least 2 weeks. We’re no pre-checks done, before the concierge service got in touch to say it’s all ok, we’re moving your on 1st.

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare @OpenreachHelp Would becoming a Business customer get us any quicker turn around? A review 5 days on from our supposed go-live is not acceptable, especially when we don’t know what that ‘review’ consists of. What is the review, in technical detail? We’re paying for a service we don’t have.

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare My housemate was told there were no lines available, there would be a review on the 6th, but that means nothing, what does a review mean? We need it sorting, @OpenreachHelp, can you assist please? You told me yesterday to speak to my ISP (BT) but it’s an issue your side.

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare This is costing us money, my housemate has kids so works from home to support them. But can’t because of no internet. This needs sorting.

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare Hi Paula, no, all we heard was there is a ‘review’ on the 6th, 5 days after we were supposed to go live. ... the communication has been poor, we have had to ring to get updates, if they are out of lines in the CAB whats going to happen to get us connected? A new card? 1/2

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare We don’t know unfortunately, as have only just move in, I’m guessing it would have done between us and the previous tenants, but I could say how long, I have all the account details and address if that would help?.

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare Hi Ash, thanks for the quick response, no, we had initially received texts from the concierge service saying, moving date coming soon etc. But my housemate had to ring up to find any update on the Monday when we expected the go-live, I had taken the day off work. 1/2

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • willl2345
    William (@willl2345) reported

    @BTCare @Ramsay59 Someone on bt support forum also got a email like that saying that bt are closing some old email address and they're email address will stop working after 7th of April unless they link it to they're broadband account here's screen shot of the post

  • crack_the_king
    K.K.B ✊ (@crack_the_king) reported

    Tony Martial came from France French press said he had no chance 50 million down the drain Tony Martial scores again 🎶🎶🎶💕💕💕 @ManUtd @AnthonyMartial @btsport @SkySportsPL

  • Foxy_Blue
    No Fox Given 🕉 (@Foxy_Blue) reported

    @BTCare As I said, I intend to. But given what I have been learning about BT in recent days with the help of certain legal smresources, I think it is very much in the public interest to ensure other potential victims of BT’s abuse should get to hear about my experiences.

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported

    @BTCare It's still off. Can't watch any of those extra channels I signed up for. Ah well. let's hope this 4th engineer can fix it.

  • paul__baker
    paulbaker (@paul__baker) reported

    @BTCare Hi. Still not working in Belguim.

  • VMax_Removed
    Mike Loves-Racing (@VMax_Removed) reported

    @virginmedia No never before asked, I assume it because I recorded it at 04.30 It was on @btsport as always.

  • nige4
    Nïgel Bennet (@nige4) reported

    @ultimaterugby May start watching Netball. Ref has ruined the game. A real home ref. As for @BrianODriscoll I have never heard such a biased commentator. @btsport

  • Foxy_Blue
    No Fox Given 🕉 (@Foxy_Blue) reported

    @BTCare Third panic attack this week caused by BT’s choice to continue to be ignorant, ableist and inappropriate by the way. So thank you very very much for ruining my weekend for a second week on trot. Mine is a difficult enough life, without dealing with a constant stream of BT’s shit.

  • gwill89
    Gemma Williams (@gwill89) reported

    @BTCare Your customer service is appalling

  • gwill89
    Gemma Williams (@gwill89) reported

    @BTCare We have no landline and no internet and you can't even be bothered to help us out by calling us