BT (British Telecom) outages and service status in Castle Cary, England

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

• 
  Si Thyer (@simonthyer) reported 2 minutes ago from Yeovilton, England

  @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

• 
  Mark Bevan (@mbevan84) reported 7 minutes ago from Frome, England

  There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

• 
  David J. Sherwood (@davidjsherwood) reported 7 minutes ago from Frome, England

  @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

• 
  𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported 33 minutes ago from Yeovilton, England

  why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

• 
  Martin (@rubadubists) reported 37 minutes ago from Frome, England

  @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

• 
  Maya Birch (@Mayabirch1) reported 39 minutes ago from Street, England

  Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

• 
  Geoff Knight (@GeoffKnight3) reported 42 minutes ago from Yeovilton, England

  @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

• 
  Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported 48 minutes ago from Marnhull, England

  @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

• 
  WDR45 LFC (@thered1972) reported 51 minutes ago from Henstridge, England

  @btsport your talking shit never a penalty VAR does not work

• 
  Sallie Taylor (@sasathaz) reported 52 minutes ago from Frome, England

  4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BT Business Care (@btbusinesscare) reported 5 minutes ago

  @ReformedMr @bt_uk Hi, I'm sorry to hear what is happening. We'd like to help. We've sent you a DM now. Thank you.

• 
  Roibeard Mhuiris (@RMhuiris) reported 14 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk 👇I have never met a bigger bunch of morons and incompetents. Absolute shysters and charlatans:

• 
  Davie B (@Broon374) reported 14 minutes ago

  @tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞

• 
  Roibeard Mhuiris (@RMhuiris) reported 16 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more crazy, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner) had their complaints rejected and told me to do so. There was nothing further they could/would do.

• 
  namecantbebrank (@alreetson) reported 17 minutes ago

  @bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?

• 
  Warren Peters (@wizza_wozza) reported 19 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 19 minutes ago

  @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  Gari MacColl (@JGMacColl) reported 23 minutes ago

  @bt_uk I just feel paying £50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.

• 
  The Wiz (@TheWizYouTube) reported 25 minutes ago

  @MadMonkeyGroup Crappy BT INTERNET!! @bt_uk full fibre is worse than the previous cheaper package we were on! £48.99 for nothing!! Called them, still bad... Probably best to look elsewhere where and cancel BT soon as possible!!

• 
  noone@nowhere (@nooneatnowhere) reported 26 minutes ago

  @bt_uk you are not listening...we have done that at least 4 times now...hours on the phone every time...a complaint was made in JUNE...nothing is ever done. Everyone just blames someone else. For a "communications" company you are an utter joke.