BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 01/14/2026 14:35

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil, Frome and Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomYeovil Internet
United KingdomFrome E-mail
United KingdomYeovil Internet
United KingdomFrome Internet
United KingdomStreet Internet
United KingdomYeovil Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BenEbeling Ben Ebeling (@BenEbeling) reported

    @bt_uk The contract appears to be 2 years which seems a very long term. A loyal long term BT customer with a £170 monthly bill needs a better service to meet these unprecedented times and I am expected to pay almost £900 because you cant give me better.

  • chefben91 Ben (@chefben91) reported

    @bt_uk Is OK my wife is calling tomorrow to get to the bottom of this, like I say if this very serious accusation by your staff is correct then it shall be reported to ofcom Leaving it in my wife's hands for now as I've tried resolving the simple issues today and been pushed away

  • Nozatfc Stephen Norris (@Nozatfc) reported

    @bt_uk Can you explain why my complaint was closed when no one has been in touch with me please

  • MAVSTweets 𝙼𝚊𝚟𝚎𝚛𝚒𝚌𝚔 (@MAVSTweets) reported

    @danharvs @WeAreOpenreach @bt_uk How far from the cabinet are you?? That seems a little slow!

  • Whatatitty202 i can see you (@Whatatitty202) reported

    @MarcAllera @bt_uk @EE Can you tell me why I pay for a fast service and you are incapable of providing that service impeding my ability to work from home and after waiting over 90 mins to get customer services maybe it’s quicker to walk from Kent to Sheffield to ask in person ?

  • kkkeng17 ken george (@kkkeng17) reported

    Hey @bt_uk just had this fake *** email thought you might be interested.... This email are so **** it’s screaming fake! #fakeemails #scam #con

  • andreatome_ andrea ⛸ 👻 KISS & CRY out 18/02/2021 (@andreatome_) reported

    @bt_uk hello, what’s been going on in SE16? WiFi keeps disconnecting every 10m or so, and when we have connection it’s terribly slow. Is the service down in the area ? It’s a huge inconvenience when working from home and in lockdown!

  • BenEbeling Ben Ebeling (@BenEbeling) reported

    @bt_uk I have and loyalty clearly means sod all to @BTCare. I don't want to leave, its case of needing to! But nothing can be done to help me!

  • JavidFarahani Javid Farahani (@JavidFarahani) reported

    @bt_uk @Ofcom At what point I am allowed to seek for help from you?

  • BenEbeling Ben Ebeling (@BenEbeling) reported

    @bt_uk The problem is not the service that you have provided, I would happily keep mobiles etc with you but you simply cant increase my speed as I need. You try running 6 zoom calls simultaneously as well as all the normal wifi devices on 45mb download speed.