BT (British Telecom) outages and service status in Castle Cary, England

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Cary, England

The most recent BT (British Telecom) outage reports came from the following cities: Frome, and Wells.

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

• 
  Maya Birch (@Mayabirch1) reported 13 minutes ago from Street, England

  Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

• 
  Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported 24 minutes ago from Marnhull, England

  @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

• 
  WDR45 LFC (@thered1972) reported 30 minutes ago from Henstridge, England

  @btsport your talking shit never a penalty VAR does not work

• 
  Geoff Knight (@GeoffKnight3) reported 30 minutes ago from Yeovilton, England

  @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

• 
  Si Thyer (@simonthyer) reported 30 minutes ago from Yeovilton, England

  @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

• 
  Martin (@rubadubists) reported 36 minutes ago from Frome, England

  @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

• 
  Sallie Taylor (@sasathaz) reported 42 minutes ago from Frome, England

  4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

• 
  Mark Bevan (@mbevan84) reported 42 minutes ago from Frome, England

  There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

• 
  David J. Sherwood (@davidjsherwood) reported 42 minutes ago from Frome, England

  @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

• 
  𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported 54 minutes ago from Yeovilton, England

  why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Jackson (@davidjjackson) reported 4 minutes ago

  @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

• 
  LEILA (@leeelor) reported 7 minutes ago

  @bt_uk hey, I’m having trouble finding my active account with you. When I log in with the email it always logs into an inactive account. Can’t find bills info etc etc. All info is my closed account before rejoining you. Can you help? Thanks.

• 
  John Adams (@JohnAdamsEbble) reported 7 minutes ago

  What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom

• 
  Simon Mitchell (@SimonMitch1956) reported 9 minutes ago

  @herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!

• 
  Digger (@JohnKaysCanoe) reported 11 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?

• 
  Mini67!x (@jellywellys99) reported 11 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  Dr Pauline Nelson (@DrP_Manc) reported 14 minutes ago

  @bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.

• 
  Simon Mitchell (@SimonMitch1956) reported 19 minutes ago

  @bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !

• 
  Si (@SimonHealey73) reported 22 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Chris Dawson (@ChrisCharlesD1) reported 23 minutes ago

  @bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the