BT (British Telecom) Outage Report in Castle Cary, Somerset, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Cary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Castle Cary, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Sherborne, Yeovil and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Sherborne |
Internet | |
| Yeovil |
Internet | |
| Yeovil |
Internet | |
| Yeovil |
Internet | |
| Frome |
||
| Yeovil |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫
(@jakeehunter) reported
from
Yeovilton, England
why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Dorset Tech - Dorset Science & Tech Centre
(@dorsettechstem) reported
from
Marnhull, England
@Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(
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Si Thyer
(@simonthyer) reported
from
Yeovilton, England
@Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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WDR45 LFC
(@thered1972) reported
from
Henstridge, England
@btsport your talking shit never a penalty VAR does not work
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Maya Birch
(@Mayabirch1) reported
from
Street, England
Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
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Geoff Knight
(@GeoffKnight3) reported
from
Yeovilton, England
@bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Partridge
(@CtpUK) reported
@bt_uk @BTCare evening. Home broadband cut out suddenly this evening. Line checks suggest no issues, router making a "clicking" noise every few minutes, constant flashing orange light. Hard reset not fixed. Fear the Smart Hub 2 has given up the ghost.
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George Hayes
(@Gdubz360) reported
@bt_uk have now been on hold for around an hour and a half. As we have just moved house and out broadband doesn’t work which we organsied to move over 3 weeks ago! Terrible customer service! I’m working from home as of Monday and I need WiFi!!!!
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Georgia
(@Georgia10121) reported
@bt_uk we've had multiple engineers out to see us. They've said our speed is slow but they dont know what's causing it. Checked outside and in. We need this sorted we cannot work from home !
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Rich Berglin
(@richberglin) reported
@BritishTelecom @bt_uk Any idea when you are going to fix v26 of the BTCloud desktop client? Clearly untested before release. The forums are full of the AV issue and systray app crashes. V17 was perfectly ok.
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Luke Barton
(@LukeBarton4) reported
@bt_uk Are your staff trained to hang up on people both on the phone and online chat???
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Stephen Ambroziak
(@StephenAmbro) reported
@bt_uk I am suppose to have BT Sport as part of my mobile phone package but I need someone at BT to send me an email so that I can activate it. Someone in the customer service team was supposed to call me back but it has been 24 hours and no call
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mumofblack
(@mumofblack) reported
@bt_uk really need your help... my mothers phone line is down.. its connected to her emergency help button as she is in her 80s ... can’t get through on the phone to you
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James Powell
(@TheJpal) reported
@BTCare @bt_uk possibly the worst two week’s of customer ‘service’ I’ve experienced. Please don’t ask me to DM you, I’ve done that lots. Please just check my account details and get someone who doesn’t cut me off mid call to sort it out. Thanks
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K 🐼
(@kxcheungx) reported
@bt_uk It’s okay, we’ve cancelled now (ourselves not by Bt). The damage is done. #byefelicia
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cliff bone
(@cliffbone) reported
I am really annoyed had a problem with internet which still isn't fixed since monday and after engineer done some with wires yesterday I have my office phone now not working, got to wait until tuesday to them to come back #badservice @bt_uk