BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 02/20/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Sherborne, Yeovil and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomSherborne Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomFrome E-mail
United KingdomYeovil Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • debbiehague Debbie Hague (@debbiehague) reported

    @btbusinesscare I’ve had no reply from yesterday’s tweet and still waiting for a call back from yesterday morning. Is there anything you will do to help businesses that are closed but are still paying for your services although they can’t use them?

  • InspireEastLanc Inspire EastLancs (@InspireEastLanc) reported

    @btbusinesscare Would someone be able to contact me back. We are a substance misuse service in Lancashire wanting to enquire about setting up some of our clients onto your BT Basic packages but wondering if there is a way we can do it and fund it? Please let me know.

  • DanaEvans96 Dana (@DanaEvans96) reported

    Literally the worst Internet we've ever had, uploading assignments is virtually impossible so can you reply or answer the phones to actually help us?? @bt_uk

  • CollDonaldson Coll Donaldson (@CollDonaldson) reported

    @bt_uk worst wifi in Britain

  • iammichaelburch Michael Burch (@iammichaelburch) reported

    @bt_uk Hi Jordan, only seeing this now. No I haven't. Just wanted to see if the online chat help was still available?

  • pirwany Hyder Ali Pirwany (@pirwany) reported

    @bt_uk I’m not so sure. I have tried this before but calls still came. I’m 80 soon with cardiac issues. I live alone.

  • LeeCarus Lee 'wear a damn mask' Carus 💙 (@LeeCarus) reported

    @bt_uk Hi there - now that I've got all the kids at home we've got a huge black spot in the house for wifi. Having 2 of the kids in the same room working is not working. Can we get another disc as part of your connection commitment?

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported

    @bt_uk sounds like you really don’t want to help customers! @Italp1 has been trying to sort a problem for months. I wouldn’t be that patient and would be looking elsewhere. Probably look at @italktelecom ?

  • HebbarSaumya Saumya Hebbar (@HebbarSaumya) reported

    @bt_uk. Fed up with poor service - BT broadband. Reported a fault multiple times - am now playing ping pong between BT broadband and BT openreach. Openreach tell me issue is inside property lines so book appointment. Do that and I am back to “fault reported outside property”! Grr

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.