BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 09/18/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Wells, Yeovil and Frome.

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City Problem Type Report Time
United KingdomWells Internet
United KingdomYeovil Phone
United KingdomFrome Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • therealldb1 Leigh Dawson-Browne (@therealldb1) reported

    @bt_uk you have to be the WORST COMPANY I HAVE EVER HAD TO DEAL WITH. You do not care about customers. I have spent nearly a full day on the phone. Messed up orders. Shocking customer service. Told to go to sky instead and have proof! No internet. Lost wages #bt @MailOnline

  • Mighty_Meng Rick Harlow (@Mighty_Meng) reported

    @BT @mamajasper @BTCare Yo BT my wifi is slow, can you guys send somebody over with a nocturnal transmission coated in love, peace, and grease? I’m never gonna come back down if I don’t get my modem connected to the light in things. Can you guys hear me? I’m calling your name.

  • andycs169 Andy Smith (@andycs169) reported

    @bt_uk your broadband availability checker only offers me up to 7mb when I already get 65mb AND openreach’s checker says I can get 1gbps what’s going on with your checker doesn’t even see FTTC which is my current service ?

  • Amit_Mayfair 𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported

    Dear @BTCare when will I have Fibre in my area? ADSL is simply too low now. So many devices connected to WiFi. Having issues daily. @OpenreachHelp it's the whole Manor Park Estate which isn't great. Can something be done?

  • MrGisepi92 Gilly (@MrGisepi92) reported

    @bt_uk my BT wifi is down and also 4g on my phone is playing up. Nothing on my tv box is working. Cant get onto the BT app because it wont load. Any idea what ******** is going on? Not happy at all.

  • gabriel_zaprawa Gabriel zaprawa (@gabriel_zaprawa) reported

    @bt_uk Could you get my wifi working as none of your tests work in anyway i think the router needs replacing because sparks are coming out of it i need it to be done ASAP any help?

  • NGRhodes Nick Rhodes (@NGRhodes) reported

    @beckaayyxo @bt_uk Down for me in Cottingley :(

  • GCBalmer GC Balmer (@GCBalmer) reported

    @bt_uk BT. Basically Terrible.

  • ImChickenKiev Liam Cartwright (@ImChickenKiev) reported

    @bt_uk This has been a reoccurring issue for around 4 months now. It went down a further 7 times today..

  • JimBob1180 STOP DEFORESTATION ✋ (@JimBob1180) reported

    @ZRevolutionYT @bt_uk Swap provider lol I left years ago and so glad I did! Watch they don't increase your bill without saying as that's what happened to me but I was able to then cancel my contract for free cuz they broke the law and their own policies