BT (British Telecom) outages and service status in Castle Cary, England

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

• 
  Sallie Taylor (@sasathaz) reported 31 seconds ago from Frome, England

  4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

• 
  Si Thyer (@simonthyer) reported 10 minutes ago from Yeovilton, England

  @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

• 
  Martin (@rubadubists) reported 13 minutes ago from Frome, England

  @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

• 
  Geoff Knight (@GeoffKnight3) reported 14 minutes ago from Yeovilton, England

  @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

• 
  𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported 25 minutes ago from Yeovilton, England

  why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

• 
  Mark Bevan (@mbevan84) reported 26 minutes ago from Frome, England

  There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

• 
  Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported 31 minutes ago from Marnhull, England

  @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

• 
  WDR45 LFC (@thered1972) reported 31 minutes ago from Henstridge, England

  @btsport your talking shit never a penalty VAR does not work

• 
  David J. Sherwood (@davidjsherwood) reported 44 minutes ago from Frome, England

  @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

• 
  Maya Birch (@Mayabirch1) reported 49 minutes ago from Street, England

  Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  namecantbebrank (@alreetson) reported 7 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  heebee (@KHC99d) reported 7 minutes ago

  @bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling

• 
  H Paul O'Donnell (@HPaulODonnell) reported 10 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.

• 
  Janet Davies (@cisnegirl) reported 11 minutes ago

  @WeAreOpenreach @WeAreOpenreach have compromised our fire safety compartmentation in a block of 28 flats when installing full fibre in 2024 but award a Double Gold to their Health and Safety team! Details left on your answering service that @bt_uk directed me too but no reply.

• 
  madmax889 (@madmax889) reported 15 minutes ago

  @bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.

• 
  Warren Peters (@wizza_wozza) reported 15 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  Si (@SimonHealey73) reported 15 minutes ago

  @bt_uk how do I make a complaint via phone or mobile app?

• 
  Ed Thomson (@ThomsonEdwint) reported 17 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk It’s Circet that seems to be doing installations and doing a good enough job on the track but won’t repair damage done by mini digger to the road when finished. 🫣

• 
  Maggie Moo. Hold the line. (@scotslassnow) reported 20 minutes ago

  @bt_uk your bot has asked me the same thing SEVEN times. Asks me to text ASSIST, which I do, and still repeats the same message. HELP!!!

• 
  Emma (@Emma_coyne73) reported 21 minutes ago

  @bt_uk My issue is not that there’s a fault it’s just the complete lack of communication to your customers considering you are a communications company. Uk power & affinity water notify us instantly if there’s an issue but we’ve not heard a thing from BT.