BT (British Telecom) outages and service status in Castle Cary, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Castle Cary, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Castle Cary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Castle Cary, England
The most recent BT (British Telecom) outage reports came from the following cities: Frome, Wells, Gillingham, and Yeovil.
| City | Problem Type | Report Time |
|---|---|---|
 Frome
|
15 days ago | |
|
Wells
|
Internet | 18 days ago |
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BT (British Telecom) Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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Geoff Knight (@GeoffKnight3) reported from Yeovilton, England@bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.
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David J. Sherwood (@davidjsherwood) reported from Frome, England@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Mark Bevan (@mbevan84) reported from Frome, EnglandThere was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, Englandwhy is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.
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Maya Birch (@Mayabirch1) reported from Street, EnglandThankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
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Si Thyer (@simonthyer) reported from Yeovilton, England@Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues
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Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England@Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(
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WDR45 LFC (@thered1972) reported from Henstridge, England@btsport your talking shit never a penalty VAR does not work
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Martin (@rubadubists) reported from Frome, England@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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Sallie Taylor (@sasathaz) reported from Frome, England4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate (@ManiacSpaniel) reported@bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?
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Chiara (@Mhairiang26) reported@JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero
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Shane Hayward-Giles (@SHaywardGiles) reportedRenewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!
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Bilal Ahmed (@Bilalahmadjj) reported@bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup
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Kyron Hodgetts (@poutingpou) reported@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking
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nicolas mcmillan (@herbie963) reportedAbsolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz
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MARK FISHER (@MARKFIS77921435) reported@bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service
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Steve Lees (@measlewolf) reported@bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.
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Claire Rendall (@clairerendall1) reported@bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail
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Vicki (@vcotton21) reported@bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?