BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 01/10/2026 14:50

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Frome, Yeovil and Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomFrome E-mail
United KingdomYeovil Internet
United KingdomFrome Internet
United KingdomStreet Internet
United KingdomYeovil Internet
United KingdomYeovil Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • clementcreate Jeanette Clement (@clementcreate) reported

    We have vacancies for Service Designers and User Researchers @bt_uk @ee and @plusnet with salaries from £45-65k. You will need at least a few years experience practicing these disciplines.

  • Villiers076 AP 🇬🇧🇮🇳🇹🇿🇿🇦 (@Villiers076) reported

    The only issue with watching #AUSvIND on @btsport is that some of the graphics e.g tables etc are not shown, so you don't know what the commentators are on about Going to have to switch to @FoxCricket

  • LarnerJune June Larner (@LarnerJune) reported

    So @btsport - we have been having conversations for more than 4 months. We did not renew our contract with you but you continue to charge us every month for BT Sport. When will this stop before I have to cancel my home phone with you too

  • bellescharms Louise (@bellescharms) reported

    @bt_uk why has the @alibi_channel gone? And the on demand service I use to watch via BT player?

  • upthesaints Matt (@upthesaints) reported

    @bt_uk So since ios14 im like others struggling with wifi. Ive got a smart hub 2 which i paid for. Im a longterm bt internet user (twenty years) I dont mind extending current contract still has 1 year. Im looking for a bt disc wifi to help wifi dropping issue.

  • NevsLeftBoot NLB (@NevsLeftBoot) reported

    More wonderful @bt_uk tech support. Online chat about a USB port on my router - that according to BT I don't have. I'm looking at it...... #fail

  • doddy990 smooth shitoryu (@doddy990) reported

    @bt_uk again don’t understand customer support what’s the use of having twitter support if can actually do anything useful

  • TDBuckles84 tom b (@TDBuckles84) reported

    @BTCare as a current @EE BB customer do offer a service which allows you to switch as now need the TV function which EE dont offer.

  • uksflamez UKsFLAMEZ (@uksflamez) reported

    @bt_uk How can you say ‘only BT’? If you want to advertise, at least do it right! I have reliable WiFi in every room. And I still have reliable WiFi 2 doors down from my house.. I’m not with bt.

  • DanTheMan_709 Dan Foster (@DanTheMan_709) reported

    @bt_uk Why are we waiting?! 😴 internet seems to have been rather slow the past few days in Mountsorrel are you having higher usage than normal because of Christmas? Disappointing seeing as I pay extra for fast broadband...