BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 01/23/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil, Frome and Street.

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City Problem Type Report Time
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomFrome E-mail
United KingdomYeovil Internet
United KingdomFrome Internet
United KingdomStreet Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlShax74 Al Shax (@AlShax74) reported

    @bt_uk Sort out your appalling and pathetic customer service first. Leave Social Justice to others.

  • ComputerTutor4Y Helen Sparks (@ComputerTutor4Y) reported

    @bt_uk can you help. I have just left my customer after setting up her new hub. We cannot log into her emails until she’s activated the account by an email sent to that account. Impossible! BTID neither.

  • RosyPosy_kitteh RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙 (@RosyPosy_kitteh) reported

    Does anyone know what to do when a utility company is causing so much distress to an individual and their mistakes are causing independence to break down. I am at my wits end with @bt_uk it’s verging on abuse. I just can’t cope with it.

  • ll_jamie88 Jamie (@ll_jamie88) reported

    @bt_uk @OpenreachHelp don’t offer fiber in my area (houses been here for at least 20 years) shocking in today’s day and age ether slow internet with them or unreliable fiber from virgin unimpressed that they not even looking in my area #fibershouldbeforall

  • DDerwoo Steve Thrupenny (@DDerwoo) reported

    @bt_uk 3 weeks to connect new house. Told it would take 5 days. No service at my place of work for over a month. Then you cut me off saying I asked you to! 5 second delay on phone to your Indian call centre. Etc etc. Appealing

  • JaneSAnderson15 Jane S Anderson (@JaneSAnderson15) reported

    @CenturyAvocado @bt_uk I might be more enthusiastic if I was a BT customer 🙄

  • Jimmyfc1978 Jimmy fairclough (@Jimmyfc1978) reported

    @bt_uk Yes Aled i need something because upstairs in my house is pretty much worthless i have to switch my wifi off on my phone to use it its that slow. And this has only happened since i switched to halo 3

  • Pete_Sandy Peter Sandland (@Pete_Sandy) reported

    @bt_uk I have hate for your awful broadband. None stop dropping out this past week and getting nowhere near the speeds promised!

  • rowli87 Claire Rowlinson 🇪🇺💙 (@rowli87) reported

    @bt_uk Hi, we’ve had no WiFi for the last hour and we have work to do so need it fixed! Website saying no problems in our area? We’re SE24. #crapbroadband

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.