BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 12/09/2025 09:45

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil.

Loading map, please wait...
City Problem Type Report Time
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomSomerton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • darnp77 Hi! (@darnp77) reported

    @bt_uk Who do I need to get in touch with to sort out my internet speed? I have a new hub and disc but it is still an issue trying to use a laptop and watch the tv at the same time....

  • tim_clappy Tim Clappison (@tim_clappy) reported

    @bt_uk V poor still I'm afraid. Cuts out regularly and disconnects tv etc. So slow this morning unable to work from home.

  • aebarbour -on a beach- (@aebarbour) reported

    @primevideosport @bt_uk it's pointless trying to watch live sport via your streaming service and broadband service. The picture is out of focus 95% of the time, even though my internet download speed is 50MB. I guess you'll blame each other. #rugby #scovfra

  • gailart61 @gailart61 (@gailart61) reported

    @bt_uk I've come back to BT, good service now re broadband. But AS EVER the email is entirely impossible to use. Why? It was same last time, the worst email experience on the Internet. Impossible also to get help but repeated emails to Gmail urging me to use it or lose it

  • danielportilla Daniel Portilla (@danielportilla) reported

    @bt_uk Hi, the engineer came and checked that the issue was with the router, and the worst was the upload speed. Any chance you can help with that? At the moment you are allowing roughly 1Mbps, and the actual reads are not even half that.

  • DerbyshireARU Derbyshire Armed Response Unit (@DerbyshireARU) reported

    We are currently dealing with a one vehicle RTC on Smalley Drive in Oakwood. The vehicle has collided with a Broadband @WeAreOpenreach box, so there may be some Internet outage in the area for Oakwood residents. @bt_uk have been informed and engineers will be attending.

  • skippy_72 SteveC (@skippy_72) reported

    @bt_uk Hi. I’ve already removed and started with a new install after this date. Issues still persist.

  • n__harris Nicola Harris (@n__harris) reported

    @bt_uk Hopefully sorted now. Fingers crossed. Your helplines are horrendously slow though.

  • JamesHankin1 Jimmy_FM (@JamesHankin1) reported

    apologies no stream tonight cause @bt_uk broadband is a piece of useless junk. had this same problem atleast every couple of months and its getting ridiculous

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?