BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 01/19/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil, Frome and Street.

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City Problem Type Report Time
United KingdomYeovil Internet
United KingdomFrome E-mail
United KingdomYeovil Internet
United KingdomFrome Internet
United KingdomStreet Internet
United KingdomYeovil Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • marky_mark85 Mark Stephenson (@marky_mark85) reported

    I don’t think I’ve ever had a worst customer experience than the one I have had with @bt_uk over the past couple of months. The final insult- being charged £12.48 to deal with an issue that was their fault. Never again!

  • TherealJMShaw John Michael Shaw (@TherealJMShaw) reported

    @bt_uk 1/2 So in Jan having waited 3 months to get fibre installed, then 10 mins before the deadline got a call saying they'd have to rebook it for 3 months time. Cancelled the entire service, turns out ive been getting charged since jan and cant dicuss bills without power of..

  • JoMcArdle13 Jo McArdle (@JoMcArdle13) reported from Wakefield, England

    @bt_uk do you have a contact email/phone number regarding issues with your internet?

  • TherealJMShaw John Michael Shaw (@TherealJMShaw) reported

    @bt_uk 2/2 Attorney evidence, even though im able to cancel the service without it. Now a woman with dementia is out £300+ because your representitives dont follow through with whats asked of them. What is happening over there? Absolute shambles.

  • StickToYoFurey Callum Furey (@StickToYoFurey) reported

    @bt_uk I can test the speeds wired shortly but that’s not the problem. I can get 300MB/s on a wireless connection in the same room as the hub but as soon I’m upstairs I get less than 30MB/s. Would it be possible to get another line in installed upstairs? Thanks

  • PaulBro97733140 PAUL BS3🏴󠁧󠁢󠁥󠁮󠁧󠁿✊🇬🇧✊🏴󠁧󠁢󠁥󠁮󠁧󠁿✊ (@PaulBro97733140) reported

    Man U v Liverpool match postponed. Fk all to with protests. All about @btsport having a live game and both them and @SkySports having an agreement. Utter corrupt bollox. We ain't fkg stupid

  • CCsucksatGolf Colm (@CCsucksatGolf) reported

    @btsport there is an issue with your sound on the BT sport app on TV - 30 seconds behind, it’s a nightmare

  • RantieBint Kirsten (@RantieBint) reported

    @bt_uk Trouble placing an order

  • antonpiatek Anton (@antonpiatek) reported

    @phil_t_weir @bt_uk @HPUK You mean they don't bridge the two bands? That seems very stupid

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk can you help... again? I purchased NOWTV through BT and I’ve followed all the steps suggested when getting this code and nothing. In 15 mins it will have been 3 hours. I want to enjoy being a customer but issue after issue 😭