BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 11/23/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil and Somerton.

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City Problem Type Report Time
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomSomerton Internet
United KingdomSherborne Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • VickyDexter1 Vicky Dexter (@VickyDexter1) reported

    @bt_uk just checked my bt bill and I’m being charge for now Tv. Don’t think I’ve ever used it. Bt app says to cancel in the bt app. Err- where? Please send me the link to cancel now Tv?

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @HwatsonBT Please, help. Since 3 September BT cut me off bandwidth & Internet. A spurious request to take my number has ruined my service. I told your fraud team not to do it but you did anyhow. Since then I waited six weeks to get turned on. You cut me off 3 times since! @bt_uk

  • bethanoc1 bethanoc (@bethanoc1) reported

    @bt_uk Ok, it seems we have a problem with the home move team then as they’re incapable of doing their job.

  • bethanoc1 bethanoc (@bethanoc1) reported

    @bt_uk 5 weeks later and we still don’t have internet in the new house. BT keep cancelling the order. Absolute shambles. On phone for hours, on hold for hours. The worst customer experience ever 😞

  • 23dmc23 Bob (@23dmc23) reported

    Is @bt_uk the provider of the poorest customer service in the UK? It is happy to leave elderly customers without a phone service for 3 weeks, it's employees are also incapable of providing information. Yet it claims to care about vulnerable customers.

  • NicolaR1210 Nicola Russell (@NicolaR1210) reported

    @bt_uk Here to Help?!? That’s laughable!!! All you can do is pass on messages, you don’t actually help!!!

  • alrhodes2309 Alan (@alrhodes2309) reported

    @bt_uk I am due to have fibre connected tomorrow but still keep getting adverts for me to upgrade. Problem is I want to recontact something else but can't until tomorrow's upgrade is done even though I ordered the broadband a month ago. The wait is not my fault

  • danimackney1 Dani Mack (@danimackney1) reported

    @bt_uk Hello I work from home … I’ve been on the phone to an engineer all day ! Nothing has worked … I have the hybrid but nothing is working . Now they are saying the first appointment is Friday afternoon … this is unacceptable ? Please help

  • FREEZE64UK Vinny Mainolfi | FREEZE64.com | Commodore 64 💎 (@FREEZE64UK) reported

    Anyone else in Milton Keynes who has lost their @bt_uk internet connection? Possible outage?

  • Tyrinic The Coffee Lord (@Tyrinic) reported

    BT: The Ongoing Saga A brief recap - FTTP ordered 20th Sept, Install for 18th Oct, denied by flat roof, rebooked 19th Oct for correctly skilled engineer on 1st November. Cancelled on the 1st November by @WeAreOpenreach due to 'escalation issue' by @bt_uk, Rebooked for today. /1