BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 12/12/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil.

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City Problem Type Report Time
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomSomerton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamS6Times Sir (CHAMP19NS) Gini Wijnaldum (@LiamS6Times) reported

    @bt_uk What's the point in this? This can't be looked into any further, a team leader is looking into this and has submitted an expedite form, its standard fibre it was meant to be fibre 100. But I'll drop you my details so you can read ALL of the complaint and have a little laugh.

  • Suzy_floozy21 Sue (@Suzy_floozy21) reported

    @bt_uk was promised by a member of staff my phone would be fixed by today m, 14 days without a phone. I am a carer to disabled people due to no landline this involved emergency services having to be called on Thursday -this is not acceptable. can not get a straight answer from BT

  • lisaking695 Lisa King (@lisaking695) reported

    @bt_uk David please look at my call notes. The customer I am getting is appalling

  • G2Jay ⒿⒿ P@el (@G2Jay) reported

    @EE @btsport What’s good about it? Sort your network out in the UB6 area!!

  • Suzy_floozy21 Sue (@Suzy_floozy21) reported

    @bt_uk was promised by a member of staff my phone would be fixed by today m, 14 days without a phone. I am a carer to disabled people due to no landline this involved emergency services having to be called on Thursday -this is not acceptable. can not get a straight answer from BT

  • Fairy_2606 Fairy (@Fairy_2606) reported

    @sadaplays @bt_uk wth.... ok thats just really bad.... idiots...

  • LiamS6Times Sir (CHAMP19NS) Gini Wijnaldum (@LiamS6Times) reported

    NEVER EVER GO WITH @bt_uk worst customer service ever had. Decided to simply not turn up for Internet appointment and now have given us 24th as a date. Complaint as it stands up to £165 and not a chance accepting that, 100 things have gown wrong before them messing up with this.

  • AparnaVerms Aparna Verms (@AparnaVerms) reported

    @bt_uk BT is the worst organisation when it comes to service either to customers or staffs. I left BT on 7th Dec 2020 and now it's been 70 days and I have' received my experience letter and settelment amout. I am chasing them since 25th Jan 2021 and they have not yet provided any update

  • Suzy_floozy21 Sue (@Suzy_floozy21) reported

    @bt_uk does anyone know who actually deals with complaints at BT and will sort an issue instead of endless broken promises

  • JustDaFacts7 Justin Leonce (@JustDaFacts7) reported

    @bt_uk This is an issue with my mini hub which i am no longer using as my phone is much better. I took this picture this morning on my phone and my phone works fine when not connected to the mini hub.