BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

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The latest reports from users having issues in Castle Cary come from postal codes BA7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 03/30/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Castle Cary, Yeovil and Sherborne.

Loading map, please wait...
City Problem Type Report Time
United KingdomCastle Cary Total Blackout
United KingdomYeovil Wi-fi
United KingdomYeovil Wi-fi
United KingdomYeovil Wi-fi
United KingdomSherborne Internet
United KingdomYeovil Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk i should of guessed you support the woke community by all the ukraine stuff

  • johncbrannen john316 (@johncbrannen) reported

    @bt_uk day 3 no broadband. How do you get status updates if you've no landline? Told it might be Thurs. Seen openreach on the road. Customer service is dreadful as well as the degradation of service and the long outages without being updated. Time for a change.

  • ThisisTimDean Tim Dean (@ThisisTimDean) reported

    @bt_uk This has honestly been the worst customer service i have ever known and it’s giving my family and i anxiety now.

  • brevitybelle11 brevitybelle1 (@brevitybelle11) reported

    @bt_uk Problem is, we’re with sky but bt open reach in charge of fixing box. Sky doesn’t have any info as it’s classed as an outage. That’s why I’m asking on here as I don’t know what else we should do

  • Lornaasg Lorna Grant (@Lornaasg) reported

    @bt_uk 30 minutes on the phone and no further forward. Being told information which contradicts what I was told last week. Now told I will be contacted on Thursday between 7pm and 9pm. After being a customer for 15 years I will be looking elsewhere.

  • AngelaMcK66 Angela McK (@AngelaMcK66) reported

    @bt_uk Have done but I've managed to get confirmation it has been cut off. My DM explains it and that I don't want the service reconnected. Just wan confirmation all services now cancelled.

  • Ayyzaar Ayyzaar (@Ayyzaar) reported

    @btsport Apparently no one at BT can solve the issue of my app not working even though I’m paying for it … sales team lying to get a sale done .. disgusting. 🤨

  • Kerry_lufc 💛Kerry 💙 (@Kerry_lufc) reported

    @bt_uk Yep ‘failed order’ despite not communicated to that effect. The first guy was basically blaming me for cancelling sky before contacting you but no one said when you took my money that would be an issue. The 2nd woman who was much nicer said it was a business account & failed!

  • AndyMcCulloch4 Andy (@AndyMcCulloch4) reported

    @bt_uk is there a way to get in touch to cancel broadband that doesn't involve waiting on a queue on the phone? Every chance I get I'm put in a queue with no indication of how long I'll be waiting

  • AnnaP2803 AnnaP (@AnnaP2803) reported

    @bt_uk My question is: How to make your broadband to work without breaking down every couple of days???