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BT (British Telecom)

BT (British Telecom) outages and service status in Castle Cary, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Castle Cary, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.
  • 50% E-mail (50%)
  • 50% Internet (50%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Castle Cary, England

The most recent BT (British Telecom) outage reports came from the following cities: Frome, Wells, Gillingham, and Yeovil.

CityProblem TypeReport Time
Frome E-mail 15 days ago
Wells Internet 18 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • simonthyer
    Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • dorsettechstem
    Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • GeoffKnight3
    Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • Mayabirch1
    Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • mbevan84
    Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • rubadubists
    Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • sasathaz
    Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • thered1972
    WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

  • davidjsherwood
    David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • jakeehunter
    𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    @bt_uk I have now been branded as an abusive customer because I stayed my option the BT are idiots. I have abundant evidence to prove lies, incompetency and regulatory shortcomings. My service is still down and all you care about is hearing hurty words ... Try providing service!!!

  • whatawallyart
    W H A T A W A L L Y ©️ (@whatawallyart) reported

    @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

  • palacejohn
    John (@palacejohn) reported

    @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.

  • nshukla86
    Niraj Shukla (@nshukla86) reported

    @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

  • PhilH1977
    PTID1977 (@PhilH1977) reported

    @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

  • sharon_railton
    Sharon&Mark (@sharon_railton) reported

    @bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasn’t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting

  • smeemartin
    MartinⓂ VOTE FOR CHANGE (@smeemartin) reported

    I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

  • IsItAnyWonder1
    IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

  • geosomerville
    George Somerville (@geosomerville) reported

    Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

  • JumaMhlanga
    tha Movement Noize Production (@JumaMhlanga) reported

    Who else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService