BT (British Telecom) Outage Report in Castle Cary, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Castle Cary come from postal codes BA7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Cary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Castle Cary, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Castle Cary, Yeovil and Sherborne.
| City | Problem Type | Report Time |
|---|---|---|
 Castle Cary |
Total Blackout | |
| Yeovil |
Wi-fi | |
| Yeovil |
Wi-fi | |
| Yeovil |
Wi-fi | |
| Sherborne |
Internet | |
| Yeovil |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫
(@jakeehunter) reported
from
Yeovilton, England
why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin
(@keirong) reported
@bt_uk The problem there though is the fault isn’t always evident, sometimes the speed fluctuates between as low as 7mbps up to 34mbps upload, download fluctuates between about 0.3mbps and 7mbps. I’ve set the checks going but I’m guessing it will report ok...
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Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin
(@keirong) reported
@bt_uk Price should be based on service received not service someone 500yards away receives.
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Victoria Anne Smith
(@vickyhearnsmith) reported
@bt_uk No Nick I have not been offered any help at all. The only info from you was a generic email saying!something like “oops your repair is going to take a little longer than we said”. Other than that I have had to ring customer services
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UQ
(@UQElvis) reported
@bt_uk I am very upset and disappointed with BT expecting call back. No return call from Complaints Team or other teams. BT box delivered 8/1/21 is wrong waiting since Mid Dec. Found Engineer very rude. Please sort out URGENTLY.
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Ruth Ritchie
(@ruritchie) reported
@bt_uk Will do thanks, but almost invariably, the tests say nothing wrong because the test isn’t run in the minutes when the service is absent. Intermittent fault. For 20 years. Community FTTP is due but still awaiting latest update from Openreach. Covid causing so many problems.
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Em
(@badfizzgig) reported
@bt_uk Wow! Yet here we are Day 23 & no broadband service because you allowed our line to be slammed - w/ no notification of transfer of service. Excuses, zero comms unless I'm chasing (15+hrs so far). Not even the slightest hint of any work around despite children home schooling!
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APayne1990
(@A_Payne90) reported
@Colchesterviews @bt_uk In terms of there line rental if you don’t use the landline like a large amount of people asked to be put on there pay as you go service then your not paying I.E £5 p/m for 200mins etc
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Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin
(@keirong) reported
@bt_uk 2/2 we we’re told was down to internal wiring and ended up being due to corroded wire on the external line. Does around 500 yards of cable equate to a drop of 50% signal/broadband speed? If so why isn’t something done about it or do you expect your customers to suck it up?
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Leanne Smith
(@LeanneSmith29) reported
@bt_uk I have spoke with them already about 4 times this week to try and get this sorted. However I’m not getting anyway. All I need is someone to install in my house and connect into the green box then I can work from home. However apparently on the system is saying we have no network
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Emma Willcox
(@emmawillcox) reported
@bt_uk THE ISSUE IS NOT MINE! You need to contact @tom_blissy & @courtney_pruce and help them! I’d never be with you based on the poor service you have provided to them! Please sort this for them, to redeem some faith in humanity and CUSTOMER SERVICE!