BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 02/09/2026 04:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil, Frome and Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomFrome E-mail
United KingdomYeovil Internet
United KingdomFrome Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dboughtwood david boughtwood eason (@dboughtwood) reported

    @bt_uk Why has my internet been crap since changed to better internet ?? Still waiting on guy to come out and kids all at home and no internet again, same since Friday on and off and then long periods without any

  • DMlacovsk Denisa Mlacovská (@DMlacovsk) reported

    @bt_uk Hi, I am having a problem with internet for three days. I had an appointment for today between 1-6pm. The lady from BT left note that I can do it only at 17:30. Today engineer called me at 2:44 that he js there. I call to BT and they tell me that is not possible after 5?

  • thejohnsmith John Smith (@thejohnsmith) reported

    Tech pals. Question for you: @bt_uk won't let me split my Wi-Fi signal between 2.4 & 5 GHz - I have a smart hub 2 and it's made working from my studio really difficult - is there a workaround box or dongle that would allow me to choose 5GHz? Thank you.

  • DKRMartyn MafiaBear (@DKRMartyn) reported

    @bt_uk Hi. How do I email your complaints department, without having an account? I've just had one of your new Door2Door sales team around, he was disgustingly rude. Ignored my requests to leave, despite waking a disabled household member, and acted like he was improving (1)

  • IamPaulGibson Paul.i.am (@IamPaulGibson) reported

    @bt_uk My service is with Vodafone, I’ve sorted that. Do you have a time frame of when the work will be completed?

  • Jaybyname Jamie Adams (@Jaybyname) reported

    @bt_uk Been a bit of a shocking experience as a new customer to be honest with you

  • RobertS45261451 Robert Smith (@RobertS45261451) reported

    @bt_uk @JeSuisTinkerbel Probably not relevant, but why are providers allowed to put their prices up mid contract? It makes a mockery of the word. Who would agree to a contract in which the provider can charge whatever they like while the customer is locked in for 18 months or whatever?

  • NortonSupport Norton Support (@NortonSupport) reported

    @bt_uk Hi there! We are here to help. Please send us a Direct Message if you have any issue with Norton. We will help you to sort it out. -Indrajeet

  • GaryGcor Gary Cordingley (@GaryGcor) reported

    @bt_uk Hi, I was supposed to have fibre fitted on the 1st of this month. It required trunking upto the building. This has been completed. I then received a new date which was for tomorrow. Today I have received a new date for the 24th of February🤬 This is unacceptable. How do I cancel?

  • Thegeordiefaith Rob Gilbert-Ovens (@Thegeordiefaith) reported

    @bt_uk what's my expected Internet speed? I've been running speed tests and I'm averaging 19mbs. I've got bt infinity and pay 56 a month for god sake. Ridiculously slow. Coverage in the house is really poor too.