BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 01/07/2026 08:15

January 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil, Frome and Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomYeovil Internet
United KingdomFrome Internet
United KingdomStreet Internet
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomYeovil Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardFinn2 Richard Finn (@RichardFinn2) reported

    Thieving ***** @bt_uk Charging me over £200 to cancel broadband as I have moved to another property after them other ***** @EE swapped my broadband to BT from EE.

  • jockulla **** Urquhart (@jockulla) reported

    @btsport Hey! What's happened to the AFL feed of Saints v Lions? Transmission problems?

  • AffAl17 AffAl (@AffAl17) reported

    @bt_uk @btsport Loyalty is not in the dictionary for BT customer services

  • Sidneykidney4 Sid (@Sidneykidney4) reported

    @PhilMSports1 @AFL @btsport French football now. Not even an onscreen apology. Rude.

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Maybe it would be prudent to discuss these issues with ME THE CUSTOMER before you place an order How long would you have left me on hold if I hadn't cut the call

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Yes the issue is there is no one competent @bt_uk to manage even the simplest of tasks I will outline the problems once you tell me how to make a formal complait

  • HarryRoseStudi1 Harry Rose 🏳️‍🌈🏳️‍⚧️ (@HarryRoseStudi1) reported

    Hey @bt_uk - I'm using a 5 day internet pass and can't connect my ps5 to your service. How do I change this?

  • InvisibleElf Invisible Elf (@InvisibleElf) reported

    @bt_uk You can close the conversation, but the complaint and issues continue. The fact that #BT and #Openreach are incapable of resolving their own mistake, leaving a customer, who relies on the internet for working remotely, without service for two weeks is mind blowing.

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Not what I'm asking for, I have had recent experience of you raising your own complaints and it would be easier to tie a knot in the wind The most recent issue is Im asking where *I* make a complaint and you are stopping me Resolution is you give me the details I requested

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Sorry Joe its gone way beyond where anyone on Twitter can help, I am sick and tired of being lied to and given misleading information, I though the problems had been resolved when I spoke to Teri-Ann Howard but shes MIA and no one seems to be able to pick up the pieces