BT (British Telecom)

BT (British Telecom) Outage Report in Castle Cary, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Cary, Somerset, England 02/02/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Yeovil, Frome and Street.

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City Problem Type Report Time
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomFrome E-mail
United KingdomYeovil Internet
United KingdomFrome Internet
United KingdomStreet Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • thered1972 WDR45 LFC (@thered1972) reported from Henstridge, England

    @btsport your talking shit never a penalty VAR does not work

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • joanjamieson joan jamieson (@joanjamieson) reported

    @EE @btsport It would be a shame to leave EE for a better deal I’ve got similar deals from 2 other places but I’d rather not switch numbers or sims but I can’t justify getting less for the same money. Doesn’t make sense if I can’t get the same as a new customer with EE but I can elsewhere.

  • JonScoff JonScoff (@JonScoff) reported

    @bt_uk I tried to cancel a recent order on your website and it took me straight to that after submitting the request. Can you DM me please?

  • Phil_Sandford Phil Sandford (@Phil_Sandford) reported

    @bt_uk No. That is not the problem. It’s the constant, daily, reboot of the hub that keeps occuring for no reason - and all you say is “there’s no fault on your line”

  • tiamatthews97 tia (@tiamatthews97) reported

    @bt_uk I’ve been on hold for 40 mins now. I ordered bt broadband and landline on 17th january meant to be delivered today, gone to track delivery and it says it’s been cancelled at my request but I haven’t done this? Could I have some help pleas

  • darrenjadams Darren Adams (@darrenjadams) reported

    @bt_uk My connection date keeps getting pushed back because the order fails to reach OpenReach (according to everyone I've spoken to). BT need to fix that otherwise this is going to carry on.

  • sarabara1973 Sara Waters (@sarabara1973) reported

    @bt_uk so fault initially reported on 19.1.21 now hoping to have it fixed by 3.2.21 but it moves on a day every day. Totally unacceptable service when trying to work from home. Very unhappy customer

  • Sadfacemongoose Anh Nguyen (@Sadfacemongoose) reported

    @bt_uk paying customer ****. Clowning aside, sort this is clearly unacceptable. Don’t use BT people

  • Livelaugh2020 Michelle (@Livelaugh2020) reported

    @bt_uk any chance you are going to fix the lines near Bathealton. Line been hung over a wall for months, Internet intermittent and awful. You should be upgrading people in these areas not upgrading the superfast already

  • Sadfacemongoose Anh Nguyen (@Sadfacemongoose) reported

    @bt_uk you’re good for connecting ****. Why do I pay a premium for you to FTU? Crap service if there’s a problem, where are you bT?

  • SerendipityShah ANFIELD SOUTH (@SerendipityShah) reported

    If you’re thinking of buying a broadband service, my advice, stick to @BTCare they are the best. Avoid @virginmedia at all cost. They will steal money you and not give you a service in return. You have been warned. #homeschooling #EducationDay #internetshutdown    @MailOnline