BT (British Telecom) outages and service status in Castle Cary, England

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Cary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

• 
  Sallie Taylor (@sasathaz) reported 7 minutes ago from Frome, England

  4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

• 
  Mark Bevan (@mbevan84) reported 15 minutes ago from Frome, England

  There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

• 
  𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported 16 minutes ago from Yeovilton, England

  why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

• 
  Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported 20 minutes ago from Marnhull, England

  @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

• 
  Maya Birch (@Mayabirch1) reported 22 minutes ago from Street, England

  Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

• 
  David J. Sherwood (@davidjsherwood) reported 26 minutes ago from Frome, England

  @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

• 
  Si Thyer (@simonthyer) reported 31 minutes ago from Yeovilton, England

  @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

• 
  Martin (@rubadubists) reported 33 minutes ago from Frome, England

  @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

• 
  Geoff Knight (@GeoffKnight3) reported 40 minutes ago from Yeovilton, England

  @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

• 
  WDR45 LFC (@thered1972) reported 47 minutes ago from Henstridge, England

  @btsport your talking shit never a penalty VAR does not work

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 6 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 9 minutes ago

  @bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?

• 
  Morwenna Moseley (@Morwenna41) reported 13 minutes ago

  @bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna

• 
  Tracy Kydd (@injuredcyclist_) reported 13 minutes ago

  @bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 14 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.

• 
  Sad Banana (@SadBanana9999) reported 14 minutes ago

  @bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡

• 
  JanetM. (Monarchist) (@Cilvrnum) reported 15 minutes ago

  @bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.

• 
  bakerbird  (@cakey12) reported 16 minutes ago

  @bt_uk been trying for 3 days now see my bill. Please don’t tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available ……. All I get is 3 dancing dots !!!!!

• 
  David Sinfield (@omotforest) reported 18 minutes ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

• 
  Dan Reardon (@DanReardon76) reported 18 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?