BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 02/01/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath and Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Phone
United KingdomBath Total Blackout
United KingdomBath Phone
United KingdomStreet Internet
United KingdomBath Internet
United KingdomBath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dundeeham dunham (@dundeeham) reported

    @bt_uk I can but it’ll be of no help I assure you as the echat provided more excuses and no solutions

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk Yep, I have come to you several times for an update. Doesn't make a blind bit of difference. You just trot out trite soundbites.The only reason I'm here is to make sure everyone knows how awful @bt_uk's service is.

  • robbojv my boro you make me happy when skies are grey. (@robbojv) reported

    @btbusinesscare not only have you messed up our system but also messed up our cctv cameras…your service is a pile of shite. You may be a big company but poor poor service 😡😡😡😡😡😡😡😡😡😡😡

  • Digger1706 Digger1706 🇺🇦 (@Digger1706) reported

    @RevRichardColes @bt_uk might have your answer as they ran the technical side of the service for the emergency services.

  • doctorsnoddy alison eaton (@doctorsnoddy) reported

    @bt_uk we’re trying to contact you about paying a bill/terminate a contract on behalf of my mother in law who has dementia- can you help?

  • kellysolsni Paul Kelly MBCS CITP (@kellysolsni) reported

    @BTCare I have been on the phone for 30 minutes trying to speak to someone about a compromised account. The customer care person was going to put me through to security, but I am now back to the start of the automated attendant. Is there a direct number that i can call?

  • LuckyK32 Karen Mills (@LuckyK32) reported

    @bt_uk @MattBigwood Same thing happened to me and I did cancel my contract in the end because I became so frustrated and three months on they are still charging me despite confirming my account is closed on numerous conversations with the customer service team!

  • dundeeham dunham (@dundeeham) reported

    @bt_uk Update: not fixed on 3rd given date. Now waiting for engineer on 19th (2 and a half months since problem arose). Going to review bomb @bt_uk now as there’s no help coming my way

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk Sounds like #MondayMyths to me. I've been waiting for nearly 3 weeks for a broadband fix. You don't even bother to call back and update me despite promising to do so every day. This is truly #godawfulservice

  • Alexs18455650 Alex’s (@Alexs18455650) reported

    @bt_uk why’s my wifi been down since the morning