BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 01/30/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath and Street.

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City Problem Type Report Time
United KingdomBath Phone
United KingdomBath Total Blackout
United KingdomBath Phone
United KingdomStreet Internet
United KingdomBath Internet
United KingdomBath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Poppyblew Chris (@Poppyblew) reported

    @bt_uk Yes I know. We never made the call but coincidentally we had an O/reach engineer here that morning. If he used it to test the line, why should we pay. We've multiple clocks so no need to call the time line. We have mobile phones to make outgoing calls which also have the time.

  • Jimbogg James Gould (@Jimbogg) reported

    @bt_uk hi BT, I was meant to get a reward card for signing up for your broadband but there is nothing in that section on the BT rewards part on your webpage. Help please.

  • jdshaw777 James Shaw (@jdshaw777) reported

    @brasense @btbusinesscare I would be careful signing up anyway. I have been without broadband for a week, promised on 3 occasions I would be called back and spent several hours on the phone and still no resolution

  • TheSpudHead SJ (@TheSpudHead) reported

    @bt_uk Yes please, so your team sent out a new router for us that came yesterday, however now we’ve plugged it in it’s just flashing orange and then purple. Any help please?

  • Poppyblew Chris (@Poppyblew) reported

    @bt_uk I'm going out now but will do it it later but we definitely didn't make that call. Never have, never would because it costs 50p!!!

  • eagles_se25 SE25EaglesCPFC (@eagles_se25) reported

    @bt_uk Engineer came today @bt_uk however the internet signal keeps dropping . There is no way to report . The messaging app isn’t working and been on the phone for 2 hours . Appalling . A joke of a company .

  • Dalus93 Dale (@Dalus93) reported

    Content has been extremely difficult lately, my @bt_uk internet has been god awful, getting 3-4 internet drops an hour. Pissed off is an understatement but I'm locked with them because almost nobody offers internet in my block of flats cause they are new builds.

  • sj_robinson Stephen Robinson - greener, fairer Chelmsford (@sj_robinson) reported

    @bt_uk Well, I would have been doing video meetings at home but I couldn't as the network in Chelmsford has been unavailable for almost 24 hours!!

  • fernleyj Joe Fernley (@fernleyj) reported

    @bt_uk No, ongoing. New fault and complaint raised. They cannot see the image I posted. Need BT or Openreach to actually fix the issue rather than say speed is fine and close. It’s been two months. Terrible.

  • EwanMetcalf Machiavelli (@EwanMetcalf) reported

    Apparently it’s the house I live in fault? @bt_uk engineers tell you one thing customer service tell you something else I’ve had 6 complaints in 2 weeks engineers not turn up & now telling me I need to double my package price to resolve things…2 weeks in Pure Robbery