BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 01/19/2026 09:05

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath and Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Phone
United KingdomBath Total Blackout
United KingdomBath Phone
United KingdomStreet Internet
United KingdomBath Internet
United KingdomBath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gaskin_simon simon j gaskin (@gaskin_simon) reported

    @bt_uk good morning. Is it possible 4 some1 2 actually sort out my issue plz, ive had several chat on phone and live chat trying 2 sort out my slow broadband, several engineers have been sent out to resolve problem but only 1 has actually come to property. Issue is still ongoing.

  • natasha_b14 natasha (@natasha_b14) reported

    So was assured yesterday I would have service @btbusinesscare we’ve opened this morning and no connections. I’m fed up! Why?!?

  • MrBlanding ((( Andrew Sharp))) #RejoinEU* (@MrBlanding) reported

    @bt_uk Hi Lisa my apologies it was the truly awful @VodafoneUK -telecoms fatigue setting in as everyone is permanently experiencing “heavy call volumes “ whatever time or day you call -though your webpage won’t let you manage all services in one go mobile/broadband/phone -sorry again

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    If you haven't received your @bt_uk PS5 access code by now you won't be getting it for this batch. I'm a BT customer and have registered interest and NOTHING! Cheers BT! #ps5uk #ps5ukstock #ps5bt

  • jinkyjoiner Martin Bell (@jinkyjoiner) reported

    @bt_uk I have zero faith.. if you look at my account, the amount of times we’ve had to call. It’s shocking and still no fix in place

  • Nate_Kitsune NatePhoenix (@Nate_Kitsune) reported

    @CaseyCo13527451 @FriedG0at @bt_uk Exactly! Total lack of clarity, sudden opening of orders, and codes going to non-customers. It isn't stingy at all to expect to get a code if you're a customer before a non-customer... :/

  • samgittings1998 Sam (@samgittings1998) reported

    @bt_uk BT is awful- house phone rings, internet drops completely! The internet is dead slow!! When I ring them they say IVE got to pay for replacement parts

  • ThomasPenny16 Thomas Penny (@ThomasPenny16) reported

    @AndrewO47652667 @bt_uk Yeah thats what I am asking mate, did they email you code? A lot of people never got one.

  • sammowatyahooc1 Sam Mowat (@sammowatyahooc1) reported

    @bt_uk New customer age 93 & 90, still dead phone. Number released from Talk Talk, No broadband either. What is happening?

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    I am a @bt_uk customer AND have registered interest for the PS5 yet have received no email/code and this queue for a PS5 batch has been paused ever since I logged on? Has anyone actually secured one with them yet? #ps5stockuk #PS5