BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 03/27/2026 16:25

March 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Castle Cary, Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomCastle Cary Total Blackout
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock E-mail
United KingdomBath Phone
United KingdomBath Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Middlezoy, England

    @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SpanWard Han Ward (@SpanWard) reported

    @bt_uk @jillcruik68 @bt_uk why aren't you listening to your customers? This is NOT to do with the Facebook outage. We cannot connect our mobile devices to broadband as it says no Internet access, however TV's are working fine. Also affecting networks that use your lines such as Vodafone. Listen!!

  • frenzofbenz Phil Collier (@frenzofbenz) reported

    @bt_uk since moving from 02 to BT mobile my signal is extremely poor. Please can you contact me and assist?

  • Andrewbates1963 Andrew Bates (@Andrewbates1963) reported

    @bt_uk BT broadband is out, EE network is out...

  • pickles61068 pickles (@pickles61068) reported

    @bt_uk I texted FIX about almost 3 hours ago & still nothing!!! I send details & then I get asked to text FIX when I have already it many times

  • mariannemilie Marianne (@mariannemilie) reported

    @bt_uk No, my issue is why do I have "no internet access" when my hub is functioning?

  • BelindaBluebags Val B (@BelindaBluebags) reported

    @bt_uk @ArifIslam11 My WiFi is completely down . Stop saying it's just social media

  • Dizzwell Adam Hebden (@Dizzwell) reported

    @virginmedia @tweedledee23 Sorry that's my fault, I was asking you if you're services were working. We all having problems with @bt_uk WiFi and mobile phones.

  • Andrewbates1963 Andrew Bates (@Andrewbates1963) reported

    @bt_uk @pickle5972 Ours has gone down as well

  • chrisyboyIFA Chris Rowe (@chrisyboyIFA) reported

    @bt_uk next to no internet speed in TR1 (Truro) postcode. Your website says there are no problems. Twitter and downdetector say otherwise... so, is there a problem?

  • Andrewbates1963 Andrew Bates (@Andrewbates1963) reported

    @bt_uk @jenjen235 Stop using the same reply, it cannot all be about social media when multiple sites are offline across the country. Ours is up and down like a yo yo!