BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 12/21/2025 12:10

December 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Street and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Phone
United KingdomStreet Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ForbesyPresents Steve Forbes (@ForbesyPresents) reported from Southampton, England

    @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

  • stonesliam1 Liam Stones (@stonesliam1) reported

    @btbusinesscare Hi your chat box from Stephen in customer services made it clear there was nothing you could do

  • Footyrecorder Football Mad (@Footyrecorder) reported

    @bt_uk you’ve charged my account multiple times for BT Sport. It looks like this is an issue that others are experiencing. It’s distressing, especially for those with low budgets. Why haven’t you made a public statement to reassure customers?

  • Rakim761 Rakim76 (@Rakim761) reported

    @PrestigeBoostYT @Jaimech1986 @btsport I wouldn’t cancel it…. Until you have the money back

  • char48901565 char (@char48901565) reported

    @ChampionsLeague are you aware of the payment issues with your colleague @bt_uk @btsport they’ve left thousands without because they’re taking monthly payments every hour! When all we want is to watch our football. Would love to know your stance on the ignorance their customer 1/

  • MartinEdw94 Martin Edwards (@MartinEdw94) reported

    Now I remember why I don’t bother with @btsport … charged me 5 times this month! Unfortunately this isn’t the first time either. How stupid of me to sign up to it again and same thing happens! #bt #btsport

  • CWriggers Carl Wrigley (@CWriggers) reported

    @bt_uk But I've been through my account with your customer "care" team, who were appalling. You just need to get the message out to your staff and via social about the unbelievable mess your company has made, when money is tight for so many at the moment too

  • Gareth_Davies09 Gareth Davies (@Gareth_Davies09) reported

    Off work sick so absolutely delighted that @bt_uk has charged me £25 every hour so far this morning (£125 and rising). Just been told by customer services there's nothing they can currently do

  • RFleeshman Richard Fleeshman (@RFleeshman) reported

    @btsport hi, you’ve charged me 5 times this morning? I’ve tried calling for an hour and still on hold. Could someone help please

  • chrismason13 Chris Mason (@chrismason13) reported

    @bt_uk can you please assist I have been charged 5 times today for a single monthly BT sport pass and I have not been able to get through on your phone line or messaging service to try and resolve this