BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 04/01/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Castle Cary, Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomCastle Cary Total Blackout
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock E-mail
United KingdomBath Phone
United KingdomBath Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Middlezoy, England

    @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mGlottalstop Joey Thomas (@mGlottalstop) reported

    @bt_uk Signed up on Monday with agreed activation date of Friday, got a text yesterday to say that's pushed back to 27th Oct - really not impressed! 3 weeks delay is ridiculous and I'm ready to Cancel unless this gets sorted! I'll go with a competitor who honours their agreement!

  • ghodgkins2033 Garry.H (@ghodgkins2033) reported

    @corinne_loris @bt_uk Sounds very similar to me, they said i hadn't ordered broadband which I did, then it was well we can't do it now for weeks, so I just left and never been back in and never well! Money focused not customer focused!

  • MoretonEllen Ellen Moreton (@MoretonEllen) reported

    @bt_uk I want to cancel it completely

  • woodmysta Woodmysta (@woodmysta) reported

    @bt_uk Need help signing into my webmail. It's an old bt business email that I've paid to retain. Where do I go to sign in please?

  • AlexandraJGuest Alexandra Guest (@AlexandraJGuest) reported

    Sitting on hold to @bt_uk and the hold music is unnecessarily fast paced house music and overstimulating it’s actually making me anxious 🤢 (also logged into the online help centre and have been waiting 15 minutes and counting for a human to respond…)

  • StevePark10 Steve Park (@StevePark10) reported

    So @TalkTalk are a bunch of liars. Despite telling me they had cancelled my contract with @bt_uk TWICE, BT say they have received NOTHING from them. I refuse to pay BT just over £127 for a service I have not been using.

  • DataStore_ Rhyan (@DataStore_) reported

    @bt_uk Hi, is there a particular reason I can't cancel my (soon to end) contract via your website? Seems your call centres are vacant.

  • MoretonEllen Ellen Moreton (@MoretonEllen) reported

    @bt_uk Hello, I want to cancel I don't want to renew

  • torypowles Tory Powles (@torypowles) reported

    @bt_uk is there anyone that can help today please Day 4 of no Internet and it really isn't funny.....

  • Gezzaleeds Gerald Kemp (@Gezzaleeds) reported

    Anyone out there able to give some advice on my legal rights to leave @bt_uk early due to constant faults on my broadband for nearly 3 months….need to get back to @SkyUK… 15yrs and no broadband issues with them