BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 01/25/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath and Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Phone
United KingdomBath Total Blackout
United KingdomBath Phone
United KingdomStreet Internet
United KingdomBath Internet
United KingdomBath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • BatemanChino Batrick Pateman (@BatemanChino) reported from Worle, England

    @bt_uk @BTCare Broadband appears down in BS22 8BD?

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Middlezoy, England

    @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • geetee26 Michelle (@geetee26) reported

    @bt_uk I am extremely disappointed with the service I’m receiving can someone pls help? 3 appoints not met can’t get hold of anyone on the phone 3 plus hours of holding on???? No communication from BT currently waiting for installation no one has turned up for the 3rd time

  • DavidCo78742849 David Cole (@DavidCo78742849) reported

    @bt_uk Hi, seemed to be okay over the weekend, perhaps it was a one off. Thanks for the help

  • DJReadman Paul Readman (@DJReadman) reported

    @bt_uk I see from a thread or two down this part of the country that people are having issues with various providers. If that’s the case then the blame lies with you as you control the land line network.

  • lucy_anne88 Lucy (@lucy_anne88) reported

    After a 6 hour engineer visit on Friday and explaining that I had an online exam today I thought my @bt_uk broadband was fixed. Nope, cut out halfway through my exam this afternoon! Wish I’d stayed with Sky.

  • Lunnoe1 Emily (@Lunnoe1) reported

    @bt_uk Don’t use BT broadband. 1 month since our contract started, we are yet to be connected. Zero broadband for that time. Over 15 hours spent on the phone to the customer service team, 2 failed attempts at an engineer turning up after slots have been booked and still no solution.

  • 1616Six Jordan (@1616Six) reported

    Completely fed up with @bt_uk almost a month now of interrupted internet, promised call backs that never happen, loss of connection interrupting already difficult times of WFH, will be cancelling ASAP!

  • deano_pacino Deano pacino (@deano_pacino) reported

    @bt_uk I’m with BT and I have poor connection but do I qualify as the broadband is gifted?

  • JohnnyTheNic John Nicholson (@JohnnyTheNic) reported

    @ChrisFergy Well obviously, the abuse is THE issue. It's not just an angle. It's a serious societal problem. I enjoy KC on the radio. I don't have BTSport so don't can't comment on Macca and Rob. But there's no definitive standard to reach. Like or dislike, but don't abuse is my point.

  • diehardwirefan Richard Colledge (@diehardwirefan) reported

    Never use @bt_uk they want unto wait a month and a half before they even send an engineer out. Even after the 1st engineer didn't even bother to turn up. 👋

  • KatieLou3105 Katie Goodridge (@KatieLou3105) reported

    @bt_uk Joined BT and my installation date isn’t until 6-8 March, SKY broadband is shocking at the minute and I’ve used all my damn data because of it...any way we can move this date forward? 🙏