BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 02/05/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Radstock, Bath, Winscombe, Axbridge and Wincanton.

Loading map, please wait...
City Problem Type Report Time
United KingdomRadstock Phone
United KingdomBath E-mail
United KingdomBath Internet
United KingdomBath E-mail
United KingdomRadstock Internet
United KingdomWinscombe Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Middlezoy, England

    @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BenEbeling Ben Ebeling (@BenEbeling) reported

    1) So, apparently according to the rather rude employee I have spoken to at @bt_uk (who decided it would be a good idea to boast about his broadband usage at home in quite frankly a rude, unprofessional and flippant way), my broadband contract was renewed automatically

  • Jamie_GAFFR Jamie GAFFR (@Jamie_GAFFR) reported

    @btsport how am I suppose to see KDB blank, if you're apps not working?

  • includenull includenull 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@includenull) reported

    @SQRLTV @virginmedia My whole area appears to have been without service since the early morning today, still down at 6PM. I just wish they didn't have such a monopoly on speeds, why can't @bt_uk pull their finger out and actually get gigabit rolled out?

  • IEvans93 Ieuan Evans (@IEvans93) reported

    @virginmedia Well a lot more than 0.0 I would imagine. I'm still awaiting a response to my complaint, still expecting a call back from your customer management team and still awaiting a solution to the area outage. Thankfully the team at @bt_uk have been more helpful.

  • NicoleMorrison Nicole Morrison (@NicoleMorrison) reported

    @bt_uk please help! We were told one thing on the phone and another in the mail. Please get in touch so we can get it sorted.

  • TDBrogueTrader Thomas Dainty BT (@TDBrogueTrader) reported

    @bt_uk absolute disgrace. Customer service non existent engineers incapable #philipjansen should be fired don’t use #bt_uk worst call centre Dublin

  • Poppadom84 ⚽Dominic Hawes (@Poppadom84) reported

    @bt_uk finally get through to a helpful lady who passes me onto the ‘loyalty team’ for the same thing to happen again. Can hear people in the background but no one talking on the phone. Shouting “hello” for over ten minutes before eventually hanging up. Disgusting service (2/2)

  • Grant_Denholm Grant D (@Grant_Denholm) reported

    @bt_uk Thanks Dom. I've re-paired them but still having issues. One disc is still showing red and the other is constantly flashing blue. My signal next to my router is 110Mbps but this drops to less than 5 beside the discs which I think is just picking up from the router.

  • DjSimonmatthews DJ Simon Matthews #MentalHealthMatters (@DjSimonmatthews) reported

    @bt_uk iv tried adding a mobile phone contract to my package as already have landline, broadband and TV.... But won't let me get a mobile? Bloody ridiculous! I'm with @ThreeUK and want to leave as they have terrible customer service. The phone is £26pm yet I'm already paying £90

  • markduc80750750 mark duckett (@markduc80750750) reported

    @bt_uk still poor customer service installation date next week been waiting weeks call all the time for earlier appointments to be told sorry no earlier appointments yet 5 people on my estate have had there FTTP brought forward somebody called today and getting installed on Fri