BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 12/04/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Wi-fi
United KingdomRadstock E-mail
United KingdomBath Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Middlezoy, England

    @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

  • BatemanChino Batrick Pateman (@BatemanChino) reported from Worle, England

    @bt_uk @BTCare Broadband appears down in BS22 8BD?

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrimmellDen Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    @bt_uk any idea when phone/internet service will be restored in WV11 area please? City Fibre have been working at the end of our street the last few days & it looks like some clown cut/shorted out the cable yesterday!

  • capt_carl Carl Barton (@capt_carl) reported

    @bt_uk I'm super excited my bill is going up £4.85 for no additional benefits! And I get the pleasure of your contracts keeping me tied in with punitive charges if I want to leave! Merry March! Counting down the days till I can leave!

  • CaronCarongould Caron (@CaronCarongould) reported

    @bt_uk 2 Fault texts and 45 min on hold yesterday, 1 text and 30 min on hold this morning to report boardband fault for vulnerable parents. Can’t get through and none of the promised callbacks. Help required!!!!

  • richardajwilson spursmanrich (@richardajwilson) reported

    **** customer service from @virginmedia. Now with @bt_uk so all is good.

  • mjwaIes MJ🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mjwaIes) reported

    @bt_uk Why have you materialised a final bill out of nowhere when will was paid off? Only showing us the bill when the threat of debt collection arises. Absolutely awful, liars.

  • richwigley Richard Wigley (@richwigley) reported

    @bt_uk Can you let us know in advance if you intend to pull down a telegraph pole meaning we lose internet please. No notification given at all.

  • watteryfilth wattery filth (@watteryfilth) reported

    @bt_uk Dear CEO Philip Jansen, A) It is not up and running, the line is still in pieces in the garden B) The mini hub is vital so that my mother’s carer can order food etc C) who made the decision that it was fixed when no one has been anywhere near the problem?

  • ChristianJW1968 Chris/shortforChristian😁❤ (@ChristianJW1968) reported

    Good news today that BT prices are increasing by over 10%. Nothing added to the service. Just one of those things. Billions of pounds of profit - just not quite enough. Thanks @bt_uk

  • watteryfilth wattery filth (@watteryfilth) reported

    @bt_uk And why can't messaging support book a call back?

  • SnkzSnkz1 Snkz Snkz (@SnkzSnkz1) reported

    @bt_uk You may get want to pull the radio advert boasting about how your broadband reaches the basement so you can head down there for some peace. Tad insensitive at the mo.