BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 03/29/2026 17:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Castle Cary, Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomCastle Cary Total Blackout
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock E-mail
United KingdomBath Phone
United KingdomBath Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • illusiveSmoove illusive Man (@illusiveSmoove) reported

    @bt_uk It’s connected to the hub. The box is not responding to the remote. I have nothing but bad experience with your service. Every month

  • antoniosteve Steve Jones #ProgressiveAlliance (@antoniosteve) reported

    @iamnicksimpson @bt_uk My general rule with @bt_uk these days is - if I have a problem, email the most senior person whose email I can find. Their customer service people lie to you in writing, they do nothing when you complain - they're a waste of space, honestly.

  • peterhuwfarmer Peter Huw Farmer (@peterhuwfarmer) reported

    @bt_uk @MeNyrbie Don’t do it! I switched from VM to BT and the service is appalling. Internet cut off daily over past month. Going back to VM as BT keep fobbing me off with long drawn out conversations that resolve nothing

  • VillaFan001 Jack Harrison (@VillaFan001) reported

    @bt_uk I am absolutely fed up to be honest. I’ve just had a text (for the third time in the last 10 days) to say “we have now fixed the problem” and within two hours I’ve got no broadband again. Why can nobody tell me what’s causing this or when it will be fixed?

  • Jay__Macfarlane Jay Macfarlane (@Jay__Macfarlane) reported

    @andyfenboyed @bt_uk I've had the exact same. I'm getting huge ping spikes and incredibly slow download speeds, but their generic test just tells me I am conveniently getting exactly what is on the contract and that there is no problem at all. They've been no help whatsoever.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk #BTmobileIssues @BTCare Spoke to agent, going to give another try with alternative option to fix. Mast has no timeline to be fixed!!!! #Bizarre To come out of contract, Because we are not getting the service we pay for, will have a cost! How is that fair?

  • stevebone1 Steve Bone (@stevebone1) reported

    Anyone had issues with @bt_uk refusing to fix a broadband problem unless you go on to a new contract?

  • sri5308 Sarah Ilott (@sri5308) reported

    @bt_uk I need help with an account query please

  • JonnyMKUK Jonny Wilson (@JonnyMKUK) reported

    @NOW I went from Sky to BT with zero problems, no delay and had the router 4 days before activation. You have now surpassed the activation date and still have no router. I’ll speak to @bt_uk

  • bazzarufc73 Barry Walker (@bazzarufc73) reported

    @England @bt_uk Feel like pure **** today .but what a,result 🍺🍺🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿