BT (British Telecom) Outage Report in Wells, Somerset, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wells, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath and Street.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Phone | |
| Bath |
Total Blackout | |
| Bath |
Phone | |
| Street |
Internet | |
| Bath |
Internet | |
| Bath |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Barry Paffey
(@BarryPaffey) reported
from
Middlezoy, England
@bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Nicky Clark 💙
(@nickylclark) reported
from
Burtle, England
@bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Sam
(@Baz1050) reported
from
Cheddar, England
Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.
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Maya Birch
(@Mayabirch1) reported
from
Street, England
Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Merritt
(@dave_merritt) reported
@bt_uk An hour on the phone with James (very patient) this morning resulted in me being told there is nothing that can be done until OR do something. I am now out of contract on my old service so being billed the higher price. Updates in app say work will be completed "today". Will DM.
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Mark Latham
(@oswaldk) reported
@bt_uk BT signal has been intermittent since Tuesday. I am pinging the google server 8.8.8.8 for confirmation. Highly unlikely that the google server is down. Ping to router 100% success so far. Occasionally timeout occurs on ping to your network after response time explodes.
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Lawrence
(@Chemfund) reported
@bt_uk Thanks Clare, we had a time slot of am for the last appointment, but no show from engineer who advised at 19:30 hours that he ran out of time? Hence why I feel this appointment will turn out the same way on an issue outstanding for nearly 4 months
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smish
(@mishparrott) reported
@bt_uk It says in my agreement that if it goes down, it’s automatically switched to 5G mobile service. It’s why I upgraded again and again. I don’t even live in a rural area. My neighbours enjoy excellent service from sky and virgin. Annoying that BT fail but charge the most
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Dave Merritt
(@dave_merritt) reported
@WeAreOpenreach beyond shocking experience in getting my full fibre service set up. You are completely letting @bt_uk down. Do you even talk to each other? An hour on the phone this morning to be told you need to CLOSE MY ENTIRE ROAD to fit the service. Thanks for the update! 🤬
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smish
(@mishparrott) reported
@bt_uk Yes and when the device drops off I have to wait until it decides to come back or reboot and wait. Faults team have tried to fix but can’t so first slot for engineer is 4th. I’ll have to use my mobile data to work, entertain family until then and that’s assuming it can be fixed
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smish
(@mishparrott) reported
@bt_uk can I escape my contract due to your failed guaranteed service level and constant loss of all service?
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smish
(@mishparrott) reported
@bt_uk Ok. Engineer booked (again) for Wednesday. I’ll contact ombudsman to see if they can help. Contracts work both ways and BT is not holding up their end of the agreement. Constant drop in all service. All the access points haven’t helped. @virginmedia promise to do better
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Calenhad
(@_calenhad) reported
@bt_uk Thanks to your Openreach crew in Airdrie and Coatbridge for coming out in horrible weather over Christmas and fixing a nasty problem with our phone cable promptly. Please pass on thanks to the guys who did this!
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Teresa Lavis
(@lavis_teresa) reported
@bt_uk I didn’t want to come down to Twitter to say how very disappointed I’m with BT but when im waiting for a manager to call me back since the 3rd Dec and still waiting ! Over 8 hours on the phone to sort a problem that BT caused by disconnecting us against my instructions