BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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The latest reports from users having issues in Wells come from postal codes BA5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 09/18/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Wells and Worle.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomWells Internet
United KingdomCastle Cary Internet
United KingdomWinscombe E-mail
United KingdomBath Wi-fi
United KingdomCastle Cary E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @bt_uk can a member of your fantastic team message me please its regarding a broadband issue

  • JuFitJuJu Julian (@JuFitJuJu) reported

    Such poor customer support for a long term customer from @bt_uk @BTCare tried to upgrade my sons mobile contract with yourselves after I’ve taken the full tv & broadband package and the price I was given last week has now gone up £10 a month !!! Shocking

  • RickyMaloney1 Ricky Maloney (@RickyMaloney1) reported

    @bt_uk I need two more discs is the truth of it Gareth. The WiFi in this house is very poor considering we have Halo and a Smarthub 2.

  • Greyingbeard79 David Fleming (@Greyingbeard79) reported

    Dear @btsport your documentaries are usually of the highest quality, but image my disappointment when sitting down to watch ‘Bosman’ and finding out it had nothing to do with Ray Traylor Jnr 😡 #youllservehardtime @btsportwwe

  • samhoulden Samta MF Claws (@samhoulden) reported

    @bt_uk Have done so now. PLEASE answer your phones or come back to me to fix the problems that (by your staff’s admission) BT have caused because this is completely unacceptable.

  • dansuth Dan Sutherland (@dansuth) reported

    @bt_uk The engineer couldn’t fix it. Kelly communications have broken the fibre while doing works. It needs the “network team” apparently

  • LinaAnaleena Lina Hamed@ANALEENA® (@LinaAnaleena) reported

    @bt_uk Still having problems....

  • Halifax22 Stephen Jones (@Halifax22) reported

    @bt_uk hello i need support with ps5 order and your shop phone lines are closed and no live chat; however my ps5 should be arriving tomorrow but its showing pending processing. Been on hold to normal line for 30 mins. Please help

  • rogercarlallen Roger Allen (@rogercarlallen) reported

    @BTCare so now we find out you won’t be out to fix our issue until 19/01/2021 - no landline and no internet and no contact with our family over Christmas I will be cancelling my contract come new year without penalty

  • ColinGraymatter Colin Gray (@ColinGraymatter) reported

    @BTCare are a case study in poor customer service. More than 1 hour on hold so far, spoken to 3 people (1 incredibly rude) and still not through the right team. I’d cancel my contract but I’m tied in until Jan ‘22