BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 01/10/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath and Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Phone
United KingdomBath Total Blackout
United KingdomBath Phone
United KingdomStreet Internet
United KingdomBath Internet
United KingdomBath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheOxfordArms1 Chef Bryn Jones (@TheOxfordArms1) reported from Kirtlington, England

    We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!

  • itb0ffin Stephen Renshaw (@itb0ffin) reported

    @bt_uk I have a fault on my line and your estimate is 5 days to fix! I WFH in a key support role I cant be offline for that long.

  • Thomas37824342 Thomas (@Thomas37824342) reported

    @bt_uk I get that but the point is I reported the fault 29th November and was expecting to cancel my contract on the 29th December if nothing was fixed but because of an error by an advisor I now have to wait til the 16th jan which to be honest isn’t very good

  • Lisaowen1983 Lisa (@Lisaowen1983) reported

    @bt_uk your wifi service is absolutely shocking! Not one person I’m trying to speak to can have a conversation because all of us are having issues!!

  • kutanural Kutan URAL (@kutanural) reported

    @bt_uk Talked with customer service after 45 mins on hold but couldn't get any time or promise and still haven't got any broadband. It's been 21 days without broadband and 6 days past from the first activation date.

  • Samuelkerry20 Samuel kerry (@Samuelkerry20) reported

    @bt_uk it seems like the wifi is having issues. Currently failin to connect to the internet. Is there an outage?

  • lennieharleyx Lennie Brown (@lennieharleyx) reported

    @bt_uk I NEED A CALL BACK! Evertime I can your line i waiT to speak to someone for 30 minutes then to be passed to the connections team a further 30 odd minutes for me to be DISCONNECTED. Disgusted with the customer service. Been trying to resolve this issue for 3 WEEKS! Furious!

  • Thomas37824342 Thomas (@Thomas37824342) reported

    @bt_uk Got to love Bt you report an issue last month still not fixed then when you check up on it they tell you you can cancel til January as they have to raise another fault absolute joke!

  • nutmegnige Nigel (@nutmegnige) reported

    @btbusinesscare What is the escalation route for @btbusinesscare or @BTBusiness complaints? Your silence and lack of customer care is a ‘brick wall’

  • allthelolzz Heather Mc Namara (@allthelolzz) reported

    @bt_uk I’m a BT halo customer and registered interest in PS5 weeks ago, how do I get my code and link to purchase please?