BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 12/06/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Wi-fi
United KingdomRadstock E-mail
United KingdomBath Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • giloi Richard Lartey (@giloi) reported

    @bt_uk Hi, so no the SMS service didn't work because my number is linked to an old inactive account. I was promised a call back, but that didn't happen. I went outside and found and Openreach engineer working, so service was back on after an hour, but why wasn't I told about this work?

  • fial4 Fial4 (@fial4) reported

    @bt_uk BT is the new supplier and you’ve have around a months notice, the new connection was booked in for today and you have cancelled their current connection with talktalk. They were notified of the issue on Friday evening and will have now have landline from today. Can you help?

  • Chelsea20022914 Chelsea Fox (@Chelsea20022914) reported

    @bt_uk any idea when the internet will be fixed in the wanstead E11 area? Been down for two days and cannot work because of it

  • praveendanam praveen danam (@praveendanam) reported

    @bt_uk @Apple @BBC that is a ridiculous answer from BT. They should work on it and resolve. Rather than saying live with the problems!!

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • apnelson1 annienelson (@apnelson1) reported

    @bt_uk why am I paying for an internet service that never works 😡😬

  • JustinBarker77 Justin Barker (@JustinBarker77) reported

    @bt_uk @BTCare line has dropped on my BT Hub. Lights are purple. Are you aware of issues in 01706 Littleborough area currently? System uptime is 48 days but line has been dropping for days. Longest uptime 1 day shortest 4 hours

  • coded_rafs 𝓡𝓐𝓕𝓢 🇬🇭 (@coded_rafs) reported

    @scott_peterson4 @bt_uk So according to BT, I have a stay fast guarantee of 700Mbps, which means my speeds should never drop below that no matter what. But here is my story. A very unhelpful advisor told me to give it a few days but i know that won’t help so I’m thinking of switching ASAP

  • FalmouthSeaside CousinJackCameHome 〓〓 (@FalmouthSeaside) reported from Falmouth, England

    Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.

  • TheRunningManZ TheRunningManZ (@TheRunningManZ) reported

    @EyesPiedGaming @bt_uk Nope. He just fed the fibre optic cable through the house where he’d removed copper cabling that was in situ. So now there is not internet until they fix the fibre. Hopefully won’t be too long.