BT (British Telecom) outages and service status in Wells, England

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

• 
  Jerry Parr (@Jerryparr) reported 2 minutes ago from Peasedown Saint John, England

  @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

• 
  Batrick Pateman (@BatemanChino) reported 11 minutes ago from Worle, England

  @bt_uk @BTCare Broadband appears down in BS22 8BD?

• 
  Maya Birch (@Mayabirch1) reported 12 minutes ago from Street, England

  Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

• 
  Jerry Parr (@Jerryparr) reported 35 minutes ago from Peasedown Saint John, England

  @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

• 
  Barry Paffey (@BarryPaffey) reported 37 minutes ago from Middlezoy, England

  @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

• 
  Nicky Clark 💙 (@nickylclark) reported 38 minutes ago from Burtle, England

  @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

• 
  James Burfield (@jamesburfield) reported 39 minutes ago from Midsomer Norton, England

  @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

• 
  Lee Collins (@LCollins75) reported 41 minutes ago from Midsomer Norton, England

  @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

• 
  Sam (@Baz1050) reported 43 minutes ago from Cheddar, England

  Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

• 
  Simon Cutler (@SCutlerIFA) reported 53 minutes ago from Farmborough, England

  @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Cook (@gjc_cook) reported 8 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  Gary Banks (@Banksie_FB5) reported 8 minutes ago

  @bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable

• 
  Keith (@MaloneiD) reported 9 minutes ago

  @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

• 
  emze (@KerZE87) reported 9 minutes ago

  @bt_uk your service in the Deal area has been absolutely appalling the last few days. If my wifi goes down again I’d like money off my next bill if not all of it. Why am I paying £83 a month for a shoddy connection?

• 
  jpb0332 (@jb0332) reported 11 minutes ago

  BT / Open Reach Worst service ever! Internet service 3rd world Service appalling!! Make appointments to upgrade to full fibre & cancel without any reason or notification! No service at all!! Is there an alternative?? @bt_uk @WeAreOpenreach

• 
  Greg Ruthen (@GregRuthen) reported 13 minutes ago

  @bt_uk What’s going on email not working, can’t get into My BT and now speeds dropping to 109mg to 145 after factory you carried. No record of this as promised. Claims for £100 not happening, monitor for week…in other words cant be honest.. Have you been Hacked .?

• 
  Emma (@em_doapsi) reported 18 minutes ago

  Whoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.

• 
  Ann Beck (@ann_beck) reported 21 minutes ago

  @BTCare been told there is no possible resolution to a system error in YOUR company so I either pay nearly double what you quoted or leave. CEO must be proud. Customer care at its worst #donotbuy #Complaints #BTscams

• 
  Sam Chapman (@SamChapman76) reported 22 minutes ago

  @bt_uk why are you charging me 90 quid a month when new customers can get same service for 24.99 this is unacceptable and you know it is as well. My bad for not shopping around I will be now.

• 
  pamps (@philwer29) reported 24 minutes ago

  @btbusinesscare waiting for 6months for a broadband connection utter disgrace. Saying we can’t cancel and just left in limbo while our business struggles. Worst company we’ve ever dealt with.