BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 12/23/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Street and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Phone
United KingdomStreet Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LindoresSpirit Drew McKenzie Smith (@LindoresSpirit) reported

    @btbusinesscare Hi Sean @btbusinesscare , unless you can stop me paying +£70 a month for WiFi that was 'guaranteed' to cover the house but is so poor that I have had to install an alternative network I don't suppose there is.

  • wallin_08 Jase (@wallin_08) reported

    Great @Plusnet @bt_uk Down!! No internet for the last 12 hours. Why is all these #big companies will send the bailiffs out if you miss payments. But when they fail to provide the services to the customer, they still bill you and not so much as a sorry, here's a month free....

  • peter_cook17 Peter Cook (@peter_cook17) reported

    @BlokeOfWords @bt_uk It is absolutely awful. 112 minutes on hold to get call answered, and then another hour being bounced around. When I stated I wanted to make a formal complaint, he said I would need to ring back tomorrow, as that team was closed!!!

  • harjwwt Gabhru in UK 🇬🇧 (@harjwwt) reported

    @EE @BTGroup @btsport No network at all on my Phone from morning. Unable to use calls/Social media. Its a shame for you Fix it asap or don't call yourself best network in UK. Complaint no 19448671

  • Caz_Hill_ Caz (much older than you) (@Caz_Hill_) reported

    @bt_uk it's the recorder box - basically it records one out of five on the planner (very annoying) This is my second box with same issues since February. BT can find nothing wrong with it. Is it just my recorder or is there a wider issue with the software?

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    Two things; 1. Has ANYONE ever successfully moved home with @bt_uk without any hiccups? 2nd time for us in 6 months. Beyond terrible both times. 2. Why is calling cust. service for ANYWHERE so awful these days, & why, when you inevitably get cut off, does nobody call you back?

  • Mi0VAX 📻 Pete 📻 🇺🇦 mastodon.social/@mi0vax (@Mi0VAX) reported

    @bt_uk Trying to report a fault on landline (no dialtone so clearly not a broadband issue) but your system keeps referring me to EE for a broadband fault - landline is with BT so what's going on?

  • McGco1 McG.co (@McGco1) reported

    @adamsummerton @TheVanaramaNL @btsport Setanta did used to show the play off games in the North and South 6th tier but never actual league games.

  • Norris15_Richie Richie Norris (@Norris15_Richie) reported

    @bt_uk Thanks Steph, but no I’m fed up of people looking into it …. In fact 60 days of people looking into it, I’ve taken days off work and waited multiple times for engineers who never turn up. I’m paying for your screw ups.

  • Dj0499Donna Donna Jones (@Dj0499Donna) reported

    @bt_uk we are still offline and without landline since November 8th. Several dates for resolution later we are told the big day will be 18th December. Our business is being affected at a time we can ill afford for this to happen. Disabled parents cannot contact us. Come on BT!