BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 04/01/2026 09:25

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Castle Cary, Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomCastle Cary Total Blackout
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock E-mail
United KingdomBath Phone
United KingdomBath Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DStructUK DStruct (@DStructUK) reported

    @bt_uk I've activated discovery through BT and I can login and use discovery app so it's worked but whenever I try watch the live discovery channel on bttv it tells me I need to change my package?

  • South_SPC Dominic Hill {252} (@South_SPC) reported

    This is ridiculous. I've been waiting for 150+ days for @bt_uk to upgrade broadband with the help of @OpenreachHelp. I was assured yesterday morning that it would happen on or before next Wednesday,12/1/23. Had a text last night further delaying until 3/2/23.

  • Dee_Cab1 Cabmerlot (@Dee_Cab1) reported

    @bt_uk Would like to say I’ve just received excellent customer service from Janine and James. Very much appreciated

  • Siestafen Fen Marriott (@Siestafen) reported

    @bt_uk After already spending an hour on the phone to someone not really feeling it. The source of the problem is Openreach saying external works are not done. Trust me they are. I can send pictures.

  • lippyduck lippyduck (@lippyduck) reported

    @bt_uk OK thanks but the suggestion in the pop-up is that there's a discount for people without broadband and the person couldn't help with that. Where can I get more information please?

  • Tonysmini Tony (@Tonysmini) reported

    @KentsFarmCottag @bt_uk Snapped cables are just made safe, you are supposed to report your loss of service to your provider so it can be repaired and tested. Who broke it in the first place?

  • GraceCharlotte_ 🦄Grace Charlotte🦄 (@GraceCharlotte_) reported

    @bt_uk any help about how to set up an NOW tv App account when we are paying for Now TV with out BT? Thanks!!

  • AnnBuscema Ann Marie Buscema (@AnnBuscema) reported

    @bt_uk I know what do do with them but the Government made All Phone Companies,Broadband Companies etc Sort Out the Problem I have EE Phone.i keep getting spammers on my Landline.Your Problem Sort It or I will write to the CEO of BT

  • tweeksie Tina Weeks (@tweeksie) reported

    @bt_uk Hi, my 90 year old mothers phone isn’t working & she lives alone, severely sight impaired & hard of hearing & dementia, we need to keep in daily contact with her, been told no engineer available until Monday, do you have emergency call out for vulnerable folk?

  • smhdmrg Semih (@smhdmrg) reported

    @bt_uk Yep. Been told the issue will be sorted on the 6th but I’m not hopeful that that will be the case…