BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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The latest reports from users having issues in Wells come from postal codes BA5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 09/19/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Wells and Worle.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomWells Internet
United KingdomCastle Cary Internet
United KingdomWinscombe E-mail
United KingdomBath Wi-fi
United KingdomCastle Cary E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • BarryPaffey Barry Paffey (@BarryPaffey) reported from Middlezoy, England

    @bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxwellD_ Maxwell D (@MaxwellD_) reported

    @mnorman1985 @SkySports Which is why i never watch sky sports build up. @btsport is far better

  • LisaAstleySpark Lisa Astley-Sparke (@LisaAstleySpark) reported

    @bt_uk My elderly mother is having so much trouble getting her landline installed in Buntingford at 33 Seymour Rd. Please can someone help?

  • LawsonFew1 Lawson Few (@LawsonFew1) reported

    @bt_uk **** u just lost a valorant comp game cuz of ur shite wifi its 5:20am no ones using wifi you ***** why is it going down

  • sw18780774 Sue (@sw18780774) reported

    @bt_uk As replied previously I’ve had nothing but poor broadband services from you in the past 4 years and every time it’s the same spiel Nothing changes 3rd rate service in 1st world country HANG YOUR HEADS IN SHAME #SHAMservice #ruralBroadband

  • MyAestheticIsB2 My Aesthetic Is Bipolar (@MyAestheticIsB2) reported

    @aGrumpyGitt @bt_uk Ummmm, eat ****?

  • HobbleFart HobbleFart (@HobbleFart) reported

    @bt_uk I've done your online test on myaccount. Unfortunately the response was to book an engineer (Next available appt is after the switch). It also gave me the Right to Exit because speeds are not being met, even though I'm already switching lol. Seems bad practice.

  • friendface99 Add your name here.... (@friendface99) reported

    @bt_uk your Internet is shocking. Keeps dipping in and out. Can't watch TV. Channels only work if you go on the apps rather than on the actual guide and even then the picture quality is terrible. Fed up of it..I pay £100 for a very abysmal service.

  • friendface99 Add your name here.... (@friendface99) reported

    @bt_uk Didn't work. Says my service is fine when it clearly isn't. I'm such a mug for going with BT, judging by the vast amount of research I've done tonight, BT are the worst Internet provider in the UK. So inconsistently bad!

  • trevhewsongy Trev Hewson ⚫️⚪️❤️⚪️⚫️🌶🐟🏴‍☠️ (@trevhewsongy) reported

    @bt_uk simply the worst customer service I’ve ever encountered.

  • clizzieroberts Lizzie Roberts (@clizzieroberts) reported

    @bt_uk I recently upgraded my broadband and want to return my old hub to be recycled. Why is it so unbelievably hard?! Going round in circles on your website trying to order a return bag, can't complain as your website won't accept my details. Please help!!