BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 12/12/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Wi-fi
United KingdomRadstock E-mail
United KingdomBath Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulbristowpjb Paul Bristow (@Paulbristowpjb) reported

    @bt_uk been with you since 2021. Broadband, 4 mobile contracts, data tablet. £140 a month paid on time by D/D. Until March. It went up to £160 a month. Last 2 months it's been a struggle. I asked for help and what did you do? Slapped a £7 late pay charge on top of the £160 🤬😡😡

  • Paulbristowpjb Paul Bristow (@Paulbristowpjb) reported

    @bt_uk Now do you see the problem. Was advised I CANT change my billing date.

  • joshdolman Josh Dolman (@joshdolman) reported

    @bt_uk one month in and you’re horrendous. System doesn’t work to connect my account. No one knows how to fix it. Can’t set up DD or pay bills 🤦🏻🤦🏻🤦🏻

  • GerryOSulliva19 Gerry OSullivan (@GerryOSulliva19) reported

    @bt_uk I have a update call due today about the complaint I’ve had on file for a month. So my day is not completely ruined can someone tell me when I should expect this call?

  • tisaloon Lisa Toon (@tisaloon) reported

    @bt_uk I just want to make sure that the add-on doesn't renew next month. I want to keep my contracts as they are, but the add-on was required as a one off and I don't want to pay for it after this month, so I'm checking whether I can cancel it now and use it till the end of the month.

  • James_Hutchins James (@James_Hutchins) reported

    @bt_uk 5 weeks of constant calls to your customer services to try and work out why you can’t connect me to my new house, each time it’s a different story and today I had the most infuriating conversation with an assistant who clearly could not be arsed to help.

  • loulouworkshop Loulouworkshop (@loulouworkshop) reported

    @bt_uk How come @bt_uk charges customers to use the service every day but only compensates for working days? #shitservice

  • CraftDAnimation DaZZ (@CraftDAnimation) reported

    Any of my followers with @bt_uk for internet? We've an issue with the MyBT app. We want to set up a group and add devices so we can limit the time on those devices. Nothing we add to the group saves and those that do do not keep to the times we set. BT have not fixed in 2 wks

  • RangerN8 Ranger N8 (@RangerN8) reported

    @bt_uk how come when almost the entirely of 3 villages in Kent have reported having no internet for three days now it still says no known issues on your website.

  • kriti_spinoff Kriti Spinoff (@kriti_spinoff) reported

    @bt_uk I have been calling multiple times for the past 10 days to get our broadband to work. There have been two engineer visits in vain. We work from home so internet is a necessity! Please help or cancel the contract.