BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 10/13/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Somerton, Winscombe, Bath and Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomSomerton Internet
United KingdomWinscombe Wi-fi
United KingdomBath Internet
United KingdomWells Internet
United KingdomCastle Cary Internet
United KingdomWinscombe E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JNZY007 Leyton Jones (@JNZY007) reported

    Why are some customer service chat experiences so poor! Just contacted @bt_uk and they wanted my account number to proceed, even though I started the chat from my app (which I logged into)! Absolute madness!!

  • Balmain52091746 Balmain (@Balmain52091746) reported

    @btsportufc @btsport I have been Betting and winning good money with the help of @betting_pro4 get sure and Guaranteed tips

  • hazelthomas5 Hazel Thomas (@hazelthomas5) reported

    What a nightmare @bt_uk cut off our internet in error - wrong property as we had two accounts, totally their fault yet they can't rectify till 8th August. Countless phonecalls and promises of a call back, never happens and guess what, no complaints dept. Disgusting.

  • mellis737 Michael Ellis (@mellis737) reported

    @bt_uk How many times..!!! The work has been done!!! If someone cared to come and have a look you would see that. You can see where the connection has taken place. You’re all as bad as each other and are just fobbing is off. You need to come and have a look but you won’t as you 1/2

  • superstan2310 Samuel (@superstan2310) reported

    @_Nick_James @bt_uk My internet has been down all day too I'm the S74 area, I'm on Sky though.

  • Rossva1189 Ross (@Rossva1189) reported

    @bt_uk I have read all this. The point is you are making me pay 7.50 a month for IMAP enabled email, whereas a) I’ve been a customer for 20+ years and b) many providers offer this for free. It’s daylight robbery and you do it to try persuade people not to leave you

  • mellhaskins Melinda Haskins (@mellhaskins) reported

    @bt_uk internet is currently down in my area TA10 any clues as to why?

  • scienceboy7 andrew rawstron (@scienceboy7) reported

    If anyone’s having issues with #BTmail on Apple or other email clients, check if you’ve set up 2FA in BT. I think it’s stopping 3P clients from working correctly. The guy I spoke to from @bt_uk yesterday told me it wouldn’t but, the proof of the pudding… Views?

  • sabrunsmiles Sabrina Pace-Humphreys (@sabrunsmiles) reported

    Has anyone local - #stroud - been having major issues with @bt_uk broadband over the past few days?! Can’t seem to get through to anyone about it either….

  • mellis737 Michael Ellis (@mellis737) reported

    @bt_uk Way you could advise YOUR customer correctly???!!!