BT (British Telecom)

BT (British Telecom) Outage Report in Wells, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wells, Somerset, England 01/27/2026 13:45

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wells, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath and Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Phone
United KingdomBath Total Blackout
United KingdomBath Phone
United KingdomStreet Internet
United KingdomBath Internet
United KingdomBath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Baz1050 Sam (@Baz1050) reported from Cheddar, England

    Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stevo_j Stevo (@Stevo_j) reported

    @primevideosport What? You've employed the worst pundit from @btsportfootball? It was a blessed relief that we were on Amazon tonight and not @btsport so we wouldn't have to put up with Mcminimum and you do THIS to us? Do you WANT people to cancel and watch it on a dodgy stream instead?

  • nutmegnige Nigel (@nutmegnige) reported

    @btbusinesscare That’s 3 engineers! Numerous texts, phone calls, now tweets on my part over the past 4 months and still no @btbusinesscare service

  • amybeesting amy bee sting (@amybeesting) reported

    @BTCare been on hold for TWO HOURS after you failed to change my phone number after being on hold for THREE HOURS on Friday for the same thing. You said it would be done yesterday. Shocking service.

  • DonnaBeamish Donna Beamish (@DonnaBeamish) reported

    @BTCare - Horrendous experience with a new BT Order. Connections Team useless in resolving the issue. Passed from pillar to post. No call back from manager as promised. Being asked to wait 30min waiting in a queue.

  • ftblcorz Bongo Tundee (@ftblcorz) reported

    @bt_uk fix ur ******* dogshit internet i should be getting 70-80 download not 2.60..

  • psco1 Me 🆗 (@psco1) reported

    @bt_uk 40 mins on hold so far tonight, disgraceful service.

  • amybeesting amy bee sting (@amybeesting) reported

    @bt_uk been on hold for TWO HOURS after you failed to change my phone number after being on hold for THREE HOURS on Friday for the same thing. You said it would be done yesterday. Shocking service.

  • DaveMooreArt DaveMoore (@DaveMooreArt) reported

    Oh nooooo .....Why is Mcmanaman on #AmazonPrime football panel ? He ruins the btsport commentary so hes wormed his way onto Amazon now Terrible

  • Richard8urton Richard #FBPE (@Richard8urton) reported

    @bt_uk It’s now over a month since BT_UK cut off our broadband and TV by mistake. Today I got a mail saying I’d placed an order today (I didn’t but have been complaining for a month) for broadband and phone which would be ready next week - what a useless terrible company - avoid!!!!!!!

  • cdyer291 Craig Dyer (@cdyer291) reported

    @bt_uk No there absolutely no update on their website. I have no landline phone now as with the new hub I believe you plug the the phone into the hub? Would that be reason, or is my phone line now not working? Not a great start this...