BT (British Telecom) outages and service status in Frome, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Frome, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Frome, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge, and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bath
|
Phone | 9 days ago |
|
Trowbridge
|
Phone | 9 days ago |
|
Bath
|
Internet | 24 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Louise Cowley (@louise67cowley) reported from Bathford, England@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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David J. Sherwood (@davidjsherwood) reported from Frome, England@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Sallie Taylor (@sasathaz) reported from Frome, England4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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John Andrews (@mitukshooter) reported from Trowbridge, England@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Lee Collins (@LCollins75) reported from Midsomer Norton, England@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Holly Elton (@hols_elton) reported from Bradford-on-Avon, England@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Kevin Searle (@kevins1966) reported from Bathford, EnglandIdiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Simon Cutler (@SCutlerIFA) reported from Farmborough, England@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Nick Short (@nickfshort) reported from Bathford, EnglandRight, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England@btbusinesscare another missed appointment and phone call today your service is a joke
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Mark Bevan (@mbevan84) reported from Frome, EnglandThere was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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Martin (@rubadubists) reported from Frome, England@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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I P (@cyberco) reported from Bathford, England@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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brendanfuller (@brendanfuller) reported from Bathford, England@bt_uk No reported issues in Bath, ba2
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Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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James Burfield (@jamesburfield) reported from Midsomer Norton, England@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!
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eelemsti (@eelemsti) reportedAnd another one @bt_uk I cancelled my service with you in MARCH! Why are you still billing me??
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H (@surkdidat) reported@bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.
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Joey (@laggyteabag) reported@bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?
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Craig Goddard (@ChemTeachCGO) reported@bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.
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BudeBee (@_BudeBee) reported@bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue
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Loftus Rogue (@LoftusRogue) reportedMoved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.
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Brian McBride (@brian_mcbride1) reported@bt_uk @DMk03s This all very useful information @bt_uk but spread over so many pages & with 'drop down menus' does for some, with age related problems have problems navigating around the using BT Mobile abroad. Can it all be consolidated to a PDF to download & read at leisure?
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Sue Alexander (@EphemeralArc) reported@bt_uk Last Wednesday, my elderly mother and I phoned BT about the new digital landline service. Everything was arranged for the 28th August. Today, we received a letter from BT saying 'Sorry you're leaving' and a letter from EE who seem to assume we're changing to them. WTF?
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Amanda Llewellyn (@mandllewellyn) reported@btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.