BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 03/07/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Radstock, Trowbridge and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock E-mail
United KingdomTrowbridge Wi-fi
United KingdomTrowbridge Internet
United KingdomFrome E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fabnewlous Sarah Bolitho (@fabnewlous) reported

    Well what a surprise, my @bt_uk order placed on 26.5.2020 (yes over a year ago) has been moved from ‘confirmed’ on 18.6.21 to 9th July. Talk about customer lack of service.

  • LeeRoy477 LeeRoy O`clippins (@LeeRoy477) reported

    @JoeJoyceBoxing @ssearena @btsport Poor Carlos he's facing a very I shape Joe Joyce. He looks like he means serious business

  • BethParker70 Beth Parker (@BethParker70) reported

    .@bt_uk incredibly slow broadband for the last couple of days - connected via ethernet so it should be zip zap - BT app also not working for me to be able to check - problems in NE London area or is it the heat?

  • Ailis193 𝐗𝐚𝐧𝐝𝐞𝐫 (@Ailis193) reported

    @JoeJoyceBoxing @ssearena @btsport Would like to get a ticket and be there for this J.J. Show some support for the Juggernaut. 🥊

  • Fmpcrevlesley Lesley carroll (@Fmpcrevlesley) reported

    @bt_uk @OpenreachHelp Is braiding down in BT36? Mine not working all day. Very frustrating. Cant log into app either

  • handbagshoes1 handbagshoes (@handbagshoes1) reported

    @bt_uk #bt #bt_uk You have messed up my broadband order big time and I'm meant to be a new customer. You customer service advisors who I spoke were useless please someone contact me please

  • Tom_E_Burke Tom Burke (@Tom_E_Burke) reported

    I CANNOT believe how incompetent @bt_uk home move team are… apparently it’s reasonable for a customer to assume their digital voice won’t move with FTTP move & instead regress to analog on different line! Oh & then expect them to discard their digital & BUY new analog handsets!

  • lafih22 Darren Pigott (@lafih22) reported

    @bt_uk My hybrid smarthub 2 won't let me split up the 2.4ghz & 5ghz bandwidth, so I've had to turn off the 5ghz to get smart devices to work.. any news of an update to allocate devices to different bandwidths to get over this issue?

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @bt_uk Business. Not really impressed. The smart hub 2 won’t see devices on other bands. Known issue. Residential smart hub 2 have got an update to fix it. Business customers don’t have a fix. Why. Now I’m paying £7 a month for these disc’s that seem to be nothing more than an AP.

  • Claire_Edberg Claire (@Claire_Edberg) reported

    @TomCovenent @bt_uk Whats this got to do with my complaint to BT? Nothing. Butt out