BT (British Telecom) Outage Report in Frome, Somerset, England
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The latest reports from users having issues in Frome come from postal codes BA11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Frome, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Radstock, Trowbridge, Frome, Bath and Warminster.
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
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| Trowbridge |
Wi-fi | |
| Trowbridge |
Internet | |
| Frome |
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| Bath |
Phone | |
| Frome |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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brendanfuller
(@brendanfuller) reported
from
Bathford, England
@bt_uk No reported issues in Bath, ba2
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anna B
(@1ChampagneTweet) reported
Openreach engineer Leon for BT today a star! Swiftly sorted the external fault on line that caused broadband outtage and Anna outrage for a month+. Promised I'd never have to moan about BT again nor leave for rival the minute existing contract ends. Fingers crossed 🤞🏻 @bt_uk
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bexy lee
(@BexyLee) reported
@bt_uk Can someone help me arrange a return of old equipment I have been in circles on the website, would just like a returns label, bag or box to send old equipment Please
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Alexey
(@resoai) reported
@bt_uk The very same thing happens every 2-3 months and it usually takes 1-2 weeks and numerous phone calls to BT to have the issue resolved. It has been like this for over 5 years and is especially painful now when we all WFH.
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Lou Bennett
(@LouBLou1969) reported
@bt_uk I’m not even a customer yet and I’ve emailed a complaint! Can’t get hold of anyone on the phone. Absolute joke. I’m a key worker trying to work from home and trying to switch to BT. Really wish I’d not bothered. 1 of 2
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Matt Zanelli
(@matt_zanelli) reported
@bt_uk can you help in removing something from my account? Can’t do it online or via the app?
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Mike Cloudsdale
(@MikeCloudsdale) reported
@bt_uk But no good if you don’t get a good signal from @EE !
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Frank Fallon
(@ffallon0208) reported
@btsport my monthly ‘subscription’ is one where you fail to take my direct debit, cancel my subscription, tell me my #btsport has been stopped and then I pay with the card details that you should be using to take the direct debit from... Since Jan?! 5 months of this. Incompetent
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Rich
(@racfreelance) reported
@btsport is there a way to turn off your awful commentary and just have the player noise! #AVFC
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Wendy Ryan
(@_WendyRyan) reported
@OpenreachHelp @bt_uk Have been without broadband for 4 weeks now. Beyond angry, now literally flabbergasted at unbelievable poor service. Help!
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Anna B
(@1ChampagneTweet) reported
@bt_uk So far so good, hoping satisfaction will continue. Fine to close complaint, hoping that doesn't tempt fate 🤞🏻Just received the mini hub but don't need it. Do I simply keep it for next time? @bt_uk