BT (British Telecom) Outage Report in Frome, Somerset, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Frome, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Castle Cary, Bath and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Castle Cary |
Total Blackout | |
| Bath |
Internet | |
| Bath |
Internet | |
| Radstock |
||
| Trowbridge |
Wi-fi | |
| Trowbridge |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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brendanfuller
(@brendanfuller) reported
from
Bathford, England
@bt_uk No reported issues in Bath, ba2
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ann
(@annomalleybaker) reported
@bt_uk my Aunt is a carer for her husband who has dementia They been waiting 15 days for your visit and you failed to turn up! He needs the TV to keep him calm and stop him pacing! You claim to support the elderly but that does not seem to be the case! Please help them
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Adam Rendell
(@adamrendell1) reported
@bt_uk shameful service as usual I’d advise anyone to stay clear of you! You rip people off in a cost of living crisis and don’t provide what I’m paying for
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Stuart Tyrer
(@stiggyt19) reported
@23Daves @GeorgeMonbiot @bt_uk Don't switch to virgin, never had worse customer service in my life. Not sure I've ever been lied to as often either including claiming, twice, engineers were currently at my house!
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GavSi1814
(@GavSi1814) reported
@GeorgeMonbiot @bt_uk ‘It doesn’t sound good’.. no sh1t, Sherlock. This is why I terminated my contacted with BT 12 years ago and have never been back. Amateur, piss poor service.
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Bill Kilvington 💙 FCODP, FRCA
(@BillKilvington) reported
@23Daves @GeorgeMonbiot @bt_uk At least Virgin have good support via the community support site. The Virgin staff on there are very helpful
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Cal
(@CalCarrie) reported
@bt_uk I know but it is not in my house, it has been lost so I have no internet, you can activate it all you like it is not working
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Michael Kiernan
(@Michael23529243) reported
@BTCare all I asked for was for you to restore my services until I get my new job. As i need to use my home network. I’m sorry I have missed a bill, but to be honest with you when you told me what you told me I was disgusted. You want your money? Restore my services please.
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George Monbiot
(@GeorgeMonbiot) reported
Hello @bt_uk, your Openreach installers told us to stay in from 1pm to 6pm, as they couldn't specify a more precise time. I waited all afternoon. No one came, and there's no means of contacting them. We still don't have broadband. Is this what you call service?
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Mark Hamilton
(@mdshamilton) reported
@GeorgeMonbiot @bt_uk Funny thing is that I had exactly the same problem yesterday…despite 6 text messages from Openreach confirming the appointment. Now I have no internet/broadband at all for 36 hours and I’m still waiting for a call from Openreach…
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kermooni
(@BHakiman) reported
@GeorgeMonbiot @bt_uk They must be the worst van drivers on the roads too!