BT (British Telecom) Outage Report in Frome, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Frome, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Phone | |
| Bath |
Wi-fi | |
| Bath |
Internet | |
| Westbury |
Phone | |
| Trowbridge |
Internet | |
| Frome |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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brendanfuller
(@brendanfuller) reported
from
Bathford, England
@bt_uk No reported issues in Bath, ba2
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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spacemonkey 🇪🇺 #GTTO #NHS
(@smmike73) reported
@skytv cancelled..... now to cancel @btsport @bt_uk
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⚫ Tony Clifton
(@bobbychariot) reported
Yet again @virginmedia can't deal with me over the phone, telling me to call back on Friday. Yet again, being charged for a service I'm not even using any more, having had @bt_uk fibre up and running for the last ten days. Pathetic, frankly - although I guess it's a good earner..
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Alex Harkett
(@alexharkett) reported
Hi @bt_uk when my broadband contract ‘ends’ will the service continue at the same price or do I have to enrol in a new contract?
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MAW Holmes
(@MAW_H) reported
@bt_uk The entire road have. Often. Some have even been told it’s fixed despite the unattached wires and lack of pole. Also - when a team of BT engineers turn up, take down the wires, and the pole, it ought to be reasonable to assume BT are “aware” of it.
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MAW Holmes
(@MAW_H) reported
@bt_uk All this we have individually and collectively done - the bit about there being no actual pole to attach the wires from the houses to seems to bewilder the customer services department of just about every broadband provider. None seem to know how long a pole takes to replace.
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hello-klol
(@hello_klol) reported
@bt_uk An engineer came from openreach on Friday, I don't know why he cleared the issue because nothing was done to solve it. Um, I didn't think an engineer was coming tomorrow - in your first response you said you could see on our account an engineer was coming tomorrow.
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Sukh Thind
(@SUKHTHIND) reported
@bt_uk Tried this as well, it still doesn't work!
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Liam Burnett
(@BurnettLiam) reported
@btsport why do you dislike the @Mets? First time we look good for a while and coverage is awful
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Liz Evans
(@LizEvan21606757) reported
@bt_uk @JenG1210 Yes a customer of yours is trying to scam people out of money
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Central Computers UK
(@CC_UK) reported
We are aware of Internet outages in the Romford and surrounding areas since Saturday morning. We have reported it to @bt_uk but so far there is still no service.