BT (British Telecom) Outage Report in Frome, Somerset, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Frome, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Castle Cary, Radstock, Bath, Bruton, Frome and Bradford-on-Avon.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Phone | |
| Castle Cary |
Phone | |
| Castle Cary |
Internet | |
| Radstock |
Internet | |
| Radstock |
Internet | |
| Trowbridge |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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brendanfuller
(@brendanfuller) reported
from
Bathford, England
@bt_uk No reported issues in Bath, ba2
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emily
(@Malteasermilly) reported
@bt_uk Wow BT you've screwed up our Internet order for a second time!!! now been on hold for an hour waiting to talk to an advisor.... Appalling service
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Tuvanaelif
(@tuvanaelif) reported
@bt_uk Hi Lesley, No my provider is not BT but we have been told that the internet connection and phone lines. This appears to be the result of a BT network outage in the local area.
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Tuvanaelif
(@tuvanaelif) reported
there are issues with an internet connection and phone lines. This appears to be the result of a BT network outage in the local area (N4, London) and is affecting Woodberry Grove, Devan Grove and other surrounding buildings. @BTGroup @bt_uk it has been 2 days
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Rafia Willmott
(@eddingtonmill) reported
@btbusinesscare you’re causing me more trouble than covid by not resolving issues, sending the incorrect engineers and leaving me waiting for 2 weeks at a time!
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Kev C
(@C1Kev) reported
@bt_uk we’ve “had”internet for a week... had 3 hours use of it. Today the 3rd egineer is coming to our house to “fix” the issue. Yet you’ve sent us a bill saying it’s due.... surely this is somebody of joke?
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Drako 🦆
(@TheJamesDr4ke) reported
Once again @bt_uk are useless and customer service is appalling as per :) 🦆
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Bosh
(@bosh201140) reported
@bt_uk Sadly no reply to my previous tweet which I hoped would get some attention. Complaint made on the 20th Nov and has not been looked into to my knowledge. Easy way to lose customers and respect.
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Ian Parkes
(@Parksy) reported
@__MLx0 @bt_uk Binned off BT a few years back, when it works its fine but they have the worst support I have ever come across
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Philip Sempers
(@PhilipSempers) reported
How hard is it to get a phone replaced by @SamsungUK on @BTCare mobile network seriously. I ask for proof of ownership from BT and they send a word document instead of PDF with the wrong IMEI number on!!!
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Susie Watts
(@susiwatts) reported
Pls can you explain why you think it is acceptable to leave my self-isolating elderly parents without phone AND broadband for 2 weeks?? Internet is their lifeline for online food shopping, banking etc. Pls help and perform a Xmas miracle @BTGroup @bt_uk #philipjansen