BT (British Telecom) outages and service status in Frome, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Frome, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (40%)
- E-mail (20%)
- Total Blackout (20%)
- Wi-fi (20%)
The latest reports from users having issues in Frome come from postal codes BA11 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Frome, England
The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Frome, Bath, Radstock, and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge
|
Internet | 11 days ago |
|
Frome
|
12 days ago | |
|
Bath
|
Internet | 13 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Holly Elton (@hols_elton) reported from Bradford-on-Avon, England@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Martin (@rubadubists) reported from Frome, England@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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I P (@cyberco) reported from Bathford, England@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Lee Collins (@LCollins75) reported from Midsomer Norton, England@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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James Burfield (@jamesburfield) reported from Midsomer Norton, England@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Nick Short (@nickfshort) reported from Bathford, EnglandRight, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Sallie Taylor (@sasathaz) reported from Frome, England4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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brendanfuller (@brendanfuller) reported from Bathford, England@bt_uk No reported issues in Bath, ba2
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Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England@btbusinesscare another missed appointment and phone call today your service is a joke
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John Andrews (@mitukshooter) reported from Trowbridge, England@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Louise Cowley (@louise67cowley) reported from Bathford, England@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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David J. Sherwood (@davidjsherwood) reported from Frome, England@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Kevin Searle (@kevins1966) reported from Bathford, EnglandIdiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Simon Cutler (@SCutlerIFA) reported from Farmborough, England@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Mark Bevan (@mbevan84) reported from Frome, EnglandThere was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bilal Ahmed (@Bilalahmadjj) reported@bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup
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Kevin Chubb (@swanseagas) reported@bt_uk It’s working again this morning. Hooray. But your “cancel my appointment” element of MyBT is not. Swings and roundabouts.
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Bunker Show (@businessbunker) reported@bt_uk Wasted weeks of my time on this , you have failed to fix it . Told me you were sending an engineer , never arrived . You told me it was my equipment but all my stuff is BT . The digital phone line never worked either
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nicolas mcmillan (@herbie963) reportedAbsolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz
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June Marsh (@JuneMar68456333) reported@bt_uk is bt email down today? No emails received since midnight which is very unusual.
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nicolas mcmillan (@herbie963) reported@bt_uk Online service recovery is a joke, get a senior UK manager to pm me please
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Kirsteen Campbell (@KirsteenCampbel) reported@EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks
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Mags (@mags_cav) reported@bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.
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Vijay Nathwani (@vijaynathwani) reported@bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .
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tha Movement Noize Production (@JumaMhlanga) reported28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService