BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 03/30/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Castle Cary, Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomCastle Cary Total Blackout
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock E-mail
United KingdomTrowbridge Wi-fi
United KingdomTrowbridge Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tharris1684 Terri Harris (@tharris1684) reported

    @bt_uk This is isn’t good enough, other companies can function through Covid, don’t make excuses. No one has called, we had to call again and the engineer hasn’t turned up, no response / call as to why. Disgusting service

  • Triplet111016 Thetruthteller in jail again 🤣 (@Triplet111016) reported

    @bt_uk @shaunnaeast Please see above, if you need any help with it, let me know.

  • zSly_ Sly (@zSly_) reported

    @Aspurno @czlrt @bt_uk i use wireless talk talk and holy **** it's torture, especially considering my area is shambles

  • zSly_ Sly (@zSly_) reported

    @bt_uk no, help @czlrt his BT download speed isn't as you promised, he's not very happy

  • prehmuk Big Dunc 1977 (@prehmuk) reported

    @bt_uk hi I’ve lost most of my channels with error code YVM401 I have tried all the on/off and reboots etc it says signal strength 0. Can you please help?

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @Trixter_Live @Plusnet @bt_uk They must've rebooted the bad box

  • asherdmc debbie (@asherdmc) reported

    @btbusinesscare I moved nearly a month ago and my broadband still isn't up and running after a catalogue of shocking service from Openreach that apparently you can't do anything about? I'm really struggling to see what the point of paying for a business service is all about?

  • SonnyKnash Sonny Knash 😊🇨🇦 (@SonnyKnash) reported

    @bt_uk Absolute JOKE. My mum's Internet has been down for a day. BT send an engineer to fix it, he say he has fixed it, doesn't check with us. Turns out he hasn't now won't be back until Monday. Only compensated her £50. How can such a big company be so incompetent? #pisstake

  • JACKATTACK2008 ARFUR FUXAKES (@JACKATTACK2008) reported

    @bt_uk Why are your retention deals crap. It's like you really want me to go to @virginmedia I would already be there mind you had @virginmedia sorted the contract correctly where my end matched theirs. No way i was relying on 'It will be fine, it shows at this end' on the phone.

  • AndrewEmm Andrew Emm (@AndrewEmm) reported

    @bt_uk Someone was supposed to call me Wednesday regarding a formal complaint. Instead you called my dying mother. She asked you to call me today and nothing. I want to make an executive complaint. Call me! You have my number!