BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

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The latest reports from users having issues in Frome come from postal codes BA11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 01/30/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Frome, Bath and Warminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge Wi-fi
United KingdomTrowbridge Internet
United KingdomFrome E-mail
United KingdomBath Phone
United KingdomFrome Internet
United KingdomWarminster Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tricia__x Tx (@Tricia__x) reported

    @bt_uk how long does it normally take for you to respond to a complaint?

  • TashaMars14 Tashaa🌻 (@TashaMars14) reported

    @whuchr @England @bt_uk he seriously was very awful....

  • Jam46837908 Jam (@Jam46837908) reported

    @bt_uk No I am not, that is an extra £30 a month on top of my current £100 bill. I had bought Whole Home Wifi. But it not working and all you suggested was to get the retailer (who is closed) to exchange it. Disappointing lack of empathy

  • KAH7069 . (@KAH7069) reported

    @utdleo_ @England @bt_uk He was bad

  • Hoopers4RT Hoopers (@Hoopers4RT) reported

    @bt_uk BT is as bad as SKY BOTH **** !!! And expensive...

  • lufc1048 LUFC1048 (@lufc1048) reported

    @England @bt_uk Southgate out. Boring as ****.

  • RyanDeebo RyanDeebo (@RyanDeebo) reported

    You lot have been and consistently getting finessed by Virgin, that network is dog water, @bt_uk is the GOAT

  • PhilLUFC Phil Braithwaite (@PhilLUFC) reported

    @England @bt_uk Kalvin Phillips. Well, clearly he wasn't, never going to stand out in a game like this but please let him play that role against better opposition without a 3rd centre back or 2nd holding player in his way. I'd probably give it to their keeper, made some very good saves

  • energywnl CODE ENERGY (@energywnl) reported

    @bt_uk ive done this FIX thing like 3 times and the reply said theres a fault and then when the engineer came out to check it he couldnt find the problem

  • cassdavenport Cass Davenport (@cassdavenport) reported

    @btcare getting increasingly dissatisfied a different story every communication. My service is so poor and no one is taking responsibility for following through with the promise to sort it out. Is there anyone senior enough to actually make decision and follow through?