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BT (British Telecom)

BT (British Telecom) outages and service status in Frome, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Frome, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Frome, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge, and Frome.

CityProblem TypeReport Time
Bath Phone 11 days ago
Trowbridge Phone 11 days ago
Bath Internet 26 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • hols_elton
    Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • Rosariosbath
    Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • Jerryparr
    Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • davidjsherwood
    David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • Rosariosbath
    Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • kevins1966
    Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • rubadubists
    Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • brendanfuller
    brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • cyberco
    I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • mbevan84
    Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • GavBaileyLFC
    Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • nickfshort
    Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • louise67cowley
    Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • mitukshooter
    John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • Jerryparr
    Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • LCollins75
    Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • SCutlerIFA
    Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • jamesburfield
    James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • sasathaz
    Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Walesguy2
    Mark (@Walesguy2) reported

    @RSh234 @bt_uk @bt_uk are shockingly bad.

  • sundaygirl851
    Claire🌹 (@sundaygirl851) reported

    @bt_uk Well so far when speaking to people he's just been fobbed off with 'well it should be happening as we speak so he feels like people aren't actually really trying to help him so he's reluctant to ring again snd is now stuck between 2 phones....

  • buzyizzy21
    💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported

    @bt_uk WHY HAVEN’T YOU RESPONDED TO MY COMPLAINT FROM 13/8 AND NOW YOU EXPECT ME TO PAY TWO MONTHS FOR 10 DAYS SERVICE? TRULY APPALLING!!NO COMPENSATION OFFERED, A WHOLE MONTH WAITING FOR YOU TO SORT YOUR **** UPS OUT!! AND YOU EXPECT ME TO PAY!! TRULY APPALLING!! OMBUDSMAN NEXT.

  • iMcKenzied
    (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported

    @bt_uk I had a long conversation with @bt_uk the other day. I was told to wait til the new residents have taken over on the 28th after which I’ll receive a final bill. Why are you charging twice for this service for 7 months. I’m astounded it’s even legal. And why take payment before?

  • RLBD1920
    R B (@RLBD1920) reported

    @bt_uk I commute earlier and later than that. If the website just worked then I wouldn’t have this issue

  • tilly4071
    andrealenehan (@tilly4071) reported

    @bt_uk wow BT - when are you going to learn that supporting loyal customers is just as important as getting new ones. 30 years with BT internet/broadband, paying bills every month means nothing except I have to pay £30 more than a new customer. Account now cancelled!

  • glasgoRFC1872
    🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡 🇬🇧 (@glasgoRFC1872) reported

    @bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .

  • CrackedRearView
    Mat Oliver (@CrackedRearView) reported

    @VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!

  • kcovophoto
    Kristen Covo (@kcovophoto) reported

    @bt_uk Everything in the house nowadays relies on internet and mine has been down all week. Your technician ordered the router -mine died through no fault of my own, your product stopped working - and BT is taking its time delivering new one Terrible #customerservice.

  • boomshanka2u
    boomshanka🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@boomshanka2u) reported

    @bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!