BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 12/16/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Phone
United KingdomBath Internet
United KingdomBath Internet
United KingdomTrowbridge Internet
United KingdomBath Internet
United KingdomTrowbridge E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StonehouseNigel Nigel Stonehouse (@StonehouseNigel) reported

    @btsport what am I paying £20 odd a month for? Two live Gallagher Premiership on right now and on BT Sports now. BT 1. WWE wrestling classic reply! BT 2 American football game. BT3. Boxing classic from 1990. BT4. Some rowing! WTF!

  • jueunboy sebby (@jueunboy) reported

    @bt_uk is there a problem with the network? wifi isnt working today

  • C099i St Pauls Fire (@C099i) reported

    @bt_uk Wife’s got login details and she’s away, is there anything you can do?

  • EpsomMental Allen_lovemymind (@EpsomMental) reported

    @bt_uk To be made to feel its my fault. Just let me know here I can return all my bt kit to and I will try and find a new provider. Sorry for my outburst but if this is how you treat long standing customers then maybe its time to cut my losses.andnactually I am not sorry for my outburt

  • amytjmcg Amy McGregor (@amytjmcg) reported

    @bt_uk Hi Dee. Thanks for quick reply. Sadly not, all security settings had been changed - every time we changed password the hackers blocked it. It’s been escalated internally but just want a temporary shut down

  • Manley62 Mark Manley 🧡 (@Manley62) reported

    @bt_uk Openreach guys replacing faulty, degraded connectors in our neighbourhood. Great. But it would have been nice if you warned us - trying to run business from home when broadband keeps going down because they disconnect us as they fix cables isn't great.

  • WhyNotThis Stephen M (@WhyNotThis) reported

    @bt_uk hi there. The broadband speed test on the ios myBT app never works. Any advice?

  • maddoodleK8 Kate Sutcliffe (@maddoodleK8) reported

    @bt_uk Thanks for checking in. I tried the hub last night but no signal. Was going to call today but I got a text from Openreach this morning to reschedule an engineer. It won't be till 5th Dec but at least I waited before cancelling my current provider so I still have internet. Tx.

  • Andyrjd Andrew Dixon (@Andyrjd) reported

    @bt_uk Hi. I’ve had an email back. My issue is being looked into. Thanks for your help.

  • ryancapitalcopy Ryan Smyth | Copywriter ✍️ (@ryancapitalcopy) reported

    @bt_uk Hi, my WiFi has been extremely slow all day is there anything that I can do?