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BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Frome, England

The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Castle Cary, Bath, and Radstock.

CityProblem TypeReport Time
Trowbridge Wi-fi 1 day ago
Castle Cary Total Blackout 13 days ago
Bath Internet 27 days ago
Bath Internet 2 months ago
Radstock E-mail 2 months ago
Trowbridge Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • Jerryparr
    Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • jamesburfield
    James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • GavBaileyLFC
    Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • LCollins75
    Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • SCutlerIFA
    Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • cyberco
    I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • hols_elton
    Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • nickfshort
    Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • sasathaz
    Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • mitukshooter
    John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • Jerryparr
    Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • louise67cowley
    Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • Rosariosbath
    Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • brendanfuller
    brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • rubadubists
    Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • davidjsherwood
    David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • kevins1966
    Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • mbevan84
    Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • Rosariosbath
    Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BackingBoxing
    BOXING UK (@BackingBoxing) reported

    @EddieBlancJnr @btsport @BTSportBoxing Because it’s a money grab to help pay Dubois and Joyce

  • eiliscope
    eilis cope (@eiliscope) reported

    Unbelievably @bt_uk manager refusing to speak to us after 4 members of staff failing to call back. Asked for the CEO details @BTGroup told by Dessy in Stockport to look on #Google @virginmedia - plz install cables quickly so we can leave this appalling co. after 30yrs! #fail

  • eiliscope
    eilis cope (@eiliscope) reported

    Once again @bt_uk failed to call us back - that’s 4 members of staff within a period of 5 days! #fail #poorcustomerservice I’m also sick of receiving responses on #twitter to dm you and still nothing happens!

  • carlr1979
    Carl (@carlr1979) reported

    @GaryLineker @ManUtd @btsport Never sure what you’ll get with Utd? You’ll get at least one penalty Gary, maybe several if they don’t manage to score from open play again..

  • leshed
    Lesley Hedges (@leshed) reported

    I ordered fibre broadband on 23 September and I still don't know when I will get connected. I get lots of excuses and apologies but the broadband I am receiving from you is appalling.@bt_uk It is the worst I have ever had.

  • CHApBsSI4V
    Lisa Bellino (@CHApBsSI4V) reported

    @GaryLineker @ManUtd @btsport 95% only bad news(

  • SafeForPandas
    Safe For Pandas (@SafeForPandas) reported

    @GaryLineker @ManUtd @btsport No ta, other than yourself, BT have the absolute worst pundits and commentators. You still employ Owen and McManananananananaman FFS!!

  • chibwela_jr101
    chibwela katongo jr (@chibwela_jr101) reported

    @GaryLineker @ManUtd @btsport Jose was criticized badly for defensive approach towards several games but to Ole it's the opposite. Even if this current United play horrible it's okay because it's Ole

  • pafcollins
    Peter Collins (@pafcollins) reported

    @bt_uk @btsport ...to provide a decent service. Why isn't it? And why should I keep paying you money for something that ain't working?

  • charliehillyer1
    charlie hillyer (@charliehillyer1) reported

    @chrisshozzshaw @EE @btsport I had the same problem, I had to set up my bt id again, working fine now