BT (British Telecom) Outage Report in Frome, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Frome, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Total Blackout | |
| Bath |
Phone | |
| Bath |
Internet | |
| Bath |
Internet | |
| Trowbridge |
Internet | |
| Bath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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brendanfuller
(@brendanfuller) reported
from
Bathford, England
@bt_uk No reported issues in Bath, ba2
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SaltyDoesTweets
(@SaltyGameplays) reported
@bt_uk is there anyway you guy can install a new BT interface in the upstairs of my house because your smart extended power plugs just keep giving me issues for wired connection to my TV and office?
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Nick💙
(@Nicjor15793) reported
@malongoman @BTGroup @bt_uk Yeah I'm about the same, 30 years plus. Renewed with em last year and it was more than if I was a new customer!..
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Javid Farahani
(@JavidFarahani) reported
@bt_uk After 1 hour and 11 minutes, the outcome is: 1. we do not know why we cannot confirm your appointment 2. we will call you tomorrow for a new appointment. 3. We cannot call our supplier to confirm the new appointment. almost 3 hours of waiting and conversation. This is awful.
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S A
(@KernowBeachBum) reported
Heeeeeey @SkyUK and @bt_uk, stop refusing ppl what they ask to buy and trying to upsell to fibre. My property can’t get it and you refusing to accept just lost a customer. Hey @TalkTalk, thanks for just accepting what I said and selling me what I asked for 👍🏻👍🏻👍🏻
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Cam
(@CameronHeald) reported
Really disappointed with the service from @bt_uk. Unhelpful and taking money for services not being used after contract has expired. Even doubling the charge after the agreed term. Disgraceful!
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martin
(@mdryden1987) reported
@ConDuff7 @btsport Is it free already if you have BT? Just never paid for a ppv for years
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Mark
(@malongoman) reported
Our broadband contact is up for renewal and I just can't work out BT's pricing structure? My interpretation is as a customer of almost 4 decades they want to charge me almost twice as much as a new customer? @BTGroup @bt_uk #BT
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RJ Shook
(@rjshook) reported
Hey @bt_uk why are you unable to stop the crank calls I get claiming to be BT internet support from offshore call centres that want to fix my router and scam me? I get several a week. Make it stop!
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David Cox
(@CllrDavidCox) reported
Govt turned down free/cheap broadband 4 thousands of disadvantaged families. Broadband giant @bt_uk offered basic connections to allow children #onlinelearning BT gave free wifi vouchers to the Govt but the Depart4Ed ‘struggled to distribute them effectively’ and returned them!
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Mathew David Clough ㅂㄹㅁ
(@Matt_Clough) reported
Dear @bt_uk you won’t let me cancel btsport because I’m stuck working offshore and can’t call the UK and you won’t let me complain about it because I cannot enter a UK number? You’re forcing me to keep paying. How is this not theft exactly? Are you con artists?