BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

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The latest reports from users having issues in Frome come from postal codes BA11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 01/17/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Frome, Bath and Warminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge Internet
United KingdomFrome E-mail
United KingdomBath Phone
United KingdomFrome Internet
United KingdomWarminster Internet
United KingdomBath Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MadameButcher Sarah Butcher (@MadameButcher) reported

    @bt_uk And can you also explain why there is no one answering your phones while I try and cancel your service? I've been listening to your terrible music for ages now. Last time your system cut me off after 30 mins.

  • TenV56 TenaciousV56 (@TenV56) reported

    @bt_uk Due to us being on copper EO despite exchange being fibre enabled..across road from my house!!! . Openreach are too slow. City Fibre have now put lines in. I'll be leaving you soon.

  • peteN17 Pete (@peteN17) reported

    @btsport @jjenas8 Humphrey 🤡 Currie 🤡 Fletcher 🤡 Owen 🤡 Savage🤡. Some of the worst presenters & pundits on tv sports programmes. My mute button will be busy 🙉. It was better quality on Sky & ITV.

  • lowrisian Lowri (@lowrisian) reported

    @bt_uk @openreachhelp have cut all services, they refer to BT, BT refer to openreach. BT just attempted to close my complaint with a £20 gesture of goodwill.

  • lowrisian Lowri (@lowrisian) reported

    @bt_uk reported problem (March) to @openreachhelp again to yourselves last Sunday & this morning an @openreach have removed the line

  • CathyMWelch Cathy Welch 💙 (@CathyMWelch) reported

    @bt_uk help urgently needed. Need to talk to a person about repair for father (96) whose landline it working. A Bot isn’t good enough

  • MadameButcher Sarah Butcher (@MadameButcher) reported

    @bt_uk Can you explain to me why you're charging me £90 a month for a service that would only cost me £40 if were a new joiner?

  • colinjonesbanto colin jones (banto) (@colinjonesbanto) reported

    @bt_uk Its always been below the sppeds we should be getting but never this bad

  • stuferthecat neil **** (@stuferthecat) reported

    @btsport Jake Humphrey is an awful presenter…

  • Daniell66991950 Danielle Collingwood-smith (@Daniell66991950) reported

    @bt_uk this has to be the worst Internet provider that I have had. Logged no Internet, said it was a fault outside the house and they would send an engineer (how convenient I wouldn't even know of they have been or not) problem fixed !!Still cannot watch a show without buffering