BT (British Telecom) Outage Report in Frome, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Frome, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath, Westbury, Trowbridge and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Westbury |
Phone | |
| Trowbridge |
Internet | |
| Frome |
Internet | |
| Melksham |
Phone | |
| Castle Cary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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brendanfuller
(@brendanfuller) reported
from
Bathford, England
@bt_uk No reported issues in Bath, ba2
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Juan Manuel
(@jmlp1973) reported
@bt_uk How do you get someone to fix or investigate an issue with the Open Reach Phone Line or Socket at our flat? We are not BT customers but nobody can give us Internet services at home except Virgin, so we are stuck with them at whatever price they want to charge us :-(
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Julie Fletcher
(@JulFletch) reported
@bt_uk Thanks for the reply Janet, but it seems management must clock off early on a Friday, or they are trying my home number, which being digital voice has also been offline for 2 weeks! 🙈 I’ve called and sorted another appointment but waiting for a manager to call re my complaint
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Chris
(@chr15h3nr13) reported
@bt_uk over a week since ‘activation day’ and still no broadband. Still no reply to the lodged complaint. Reported faults are marked as ‘fixed’. They are not. And today I’ve been billed for a service you are not providing. Unacceptable
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Ian Hawkins
(@HawkeyeIan) reported
@bt_uk Essentially all comes down the the cheap faulty boxes you are using!
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Victoria Goldman 💻
(@VictoriaGoldma2) reported
@Anne_Coates1 @bt_uk Ours is really dodgy at the moment. Some devices keep disconnecting or show the connection as being too slow or too weak.
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Ian Hawkins
(@HawkeyeIan) reported
@bt_uk another day, more BT TV issues! No doubt more excuses about why it'd not your fault hey BT?!
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Andrew Gilkes
(@brucemeister5) reported
@HamiltonRory @DaveComms I sincerely hope that you get to commentate on the final for @btsport in Seville. Surely ****** will do the honourable thing and stand down in the circumstances if he was in line to do it.
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bailey 🅴
(@UTDBailey_) reported
@welcometojamesm @btsportfootball @btsport Yup, have to watch on a different device which is really inconvenient. Weird tho because i know other people who don’t have to problem so it’s frustrating
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Lionel Jones
(@LionelJones) reported
@bt_uk how is it possible my 95 year old mother in law is being charged twice your unlimited call rate and BT customer service tells me I have to contact you by post before you will discuss her account with me and hangs up when I ask to speak to a supervisor?
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DANNY SIMPSON
(@dannysimpson) reported
Absolutely gutted for the boys and everyone involved with @LCFC I thought the referee was poor though. But it is what it is. We go again next season. Also want to thank @btsport for everything this season and for having the opportunity to learn