BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 04/02/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Radstock, Bath, Warminster, Frome, Bruton and Trowbridge.

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City Problem Type Report Time
United KingdomRadstock E-mail
United KingdomBath Internet
United KingdomWarminster E-mail
United KingdomRadstock Internet
United KingdomFrome Phone
United KingdomBruton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BDavis197 Ben Davis (@BDavis197) reported

    @bt_uk Hi. I’d like to upgrade my BT Sport app subscription to BT Sport Ultimate, advertised as an extra £5p/m on your site. When I try to add it to my plan I’m told it’s not possible. Are you able to help with this please?

  • AndrewdavisAndy Andy (@AndrewdavisAndy) reported

    @btbusinesscare The worst utilities company I’ve ever known. Used them for numerous businesses and each time had problems that have cost me untold amount of hours and money. Absolute shambles

  • Bacardibatman Bacardibatman365 (@Bacardibatman) reported

    @thatwullybee @bt_uk Its like it every time it rains mate, I don't think they have a roof on their exchange ;) started last night as I had a guy in my sights too I shot he tp'd . the speeds showing arent representative either...it feels much much worse because its so unstable

  • Yaro_Harwood Yaroslav Khromyak (@Yaro_Harwood) reported

    @bt_uk This has been escalated 5 times - no results. @OpenreachHelp @WeAreOpenreach is saying another appointment is needed - for what?? Neighbour downstairs in the same house got his internet up and running - why not me? Why does NOBODY want to put this issue to bad?

  • susanstanwix sozzledsue 🇬🇧💐👩‍🌾🐶 (@susanstanwix) reported

    I am furious with @BTCare. They changed our phone lines to internet and now we have no phone. I’ve rung them and despite spending a long time being explained to I’m 70 yrs and cant understand, they won’t send an engineer because it’s an inside problem.

  • Nyishaaargh Enemarr (@Nyishaaargh) reported

    @bt_uk Dem Timez When... You've been on hold for 15mins, taking for 10 mins, told you'll be put on hold and am INSTANTLY disconnected. No call back. C'mon BT...please do better. You're charging me TWICE for the same service, I think I'm entitled to complain. #HelpPlease

  • JennyHepburn Jenny Hepburn (@JennyHepburn) reported

    Can someone @btsport please tell the commentator that Shoretire is pronounced kind of like shaw-reh-tee-ray and NOT shaw-tyre - it’s been explained so many times now and it’s quite rude not to try to get it right!

  • AmyGarton5 Amy Garton (@AmyGarton5) reported

    @bt_uk your broadband customer service is truly disgusting. I’ve waited in all day for no engineer to turn up, or anybody for that matter able to give me a reason why on the phone. Awful service

  • Dannyoconnor430 Danny O'Connor (@Dannyoconnor430) reported

    @Girlwithvoiceuk @bt_uk @SkyUK Is it the one where if broadband is down it flicks onto the mobile network?

  • guaschy028 Guasky (@guaschy028) reported

    @hoppylovesa69er @btsport They’re pretty horrible these BT commentators…