BT (British Telecom) Outage Report in Frome, Somerset, England
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The latest reports from users having issues in Frome come from postal codes BA11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Frome, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Trowbridge, Frome, Bath and Warminster.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Wi-fi | |
| Trowbridge |
Internet | |
| Frome |
||
| Bath |
Phone | |
| Frome |
Internet | |
| Warminster |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Sallie Taylor
(@sasathaz) reported
from
Frome, England
4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Mark Bevan
(@mbevan84) reported
from
Frome, England
There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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David J. Sherwood
(@davidjsherwood) reported
from
Frome, England
@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Martin
(@rubadubists) reported
from
Frome, England
@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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James Burfield
(@jamesburfield) reported
from
Midsomer Norton, England
@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Lee Collins
(@LCollins75) reported
from
Midsomer Norton, England
@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Simon Cutler
(@SCutlerIFA) reported
from
Farmborough, England
@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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brendanfuller
(@brendanfuller) reported
from
Bathford, England
@bt_uk No reported issues in Bath, ba2
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Clare
(@Steve__Clare) reported
@ellis_red @IanRidley1 @bt_uk Ian, I tell them the computer is in the other room. Every time they ask me to check something I say 'hang on' and come back in three minutes. It drives the scammer crazy.
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Five Towns Gossip...STAY SAFE
(@Normanton0809) reported
@WakeyNic @bt_uk Twice over the last few years...usually works ok for a while. Looks like a re register is required. It’s always the customer who has to take action....@bt_uk have NEVER taken the criminal use of their network seriously.
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Andrew Thomson
(@andrew_2693) reported
Hi @bt_uk - can you provide an update on fixing the broadband outage in the G31 area of Glasgow? Really frustrating for those working/schooling from home. Thanks
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Helen MacDonald
(@quiettrickster) reported
Hi @bt_uk - my broadband has been down since last night, part of what seems to a Glasgow-wide issue, but when I check my number on the status checker, it says there’s no problem. It also says I have a fault open fault on that line from when I raised it last night.. 1/2
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Gardner Muirhead Art
(@Gardmuir) reported
@bt_uk is there an issue with wifi / broadband in G31 area Glasgow?
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Helen MacDonald
(@quiettrickster) reported
@bt_uk Yeah, that’s what I’ve been trying. It says I have an open fault, but then doesn’t show anything when I log in, and it says the service status is okay - postcode is G31, and judging by the tweets there is a widespread problem.
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Julie R
(@JulieR282) reported
@bt_uk Well your colleague replied to someone else stating they will check if they have the ‘correct package’ to be provided alternatives whilst it’s out. Which I’m guessing is the most expensive package which the majority of people won’t have, so yeah suggests that support varies
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Katy McCarthy
(@Katymc1974) reported
@bt_uk @kevinhandley My partner can not access work files with the mini-hub and one of my daughters cannot homeschool yet we are told we would have to pay £500 to get out of the contract! And we’re told every day that it should be “fixed the next day” and BT have 30 days to fix it!
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[adhoc bampottery 3.14]
(@electricaye) reported
@bt_uk The issue is far more severe . Alarm required to be disconnected as "phone disconnected" message runs 24/7. Reported to Glasgow City Council Community Alarms. 0141 276 2020.
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Jo Rodgers
(@Jo_Rodgers) reported
.@bt_uk I signed a contract with ypu for a set payment per month which your salesperson said would not vary. You are overcharging me by £13/m. Please arrange a refund, your call centre said they'd do this in December. It's still to be actioned. Terrible customer service.