BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Frome come from postal codes BA11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 02/23/2025 04:15

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge, Radstock and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomTrowbridge E-mail
United KingdomRadstock E-mail
United KingdomTrowbridge E-mail
United KingdomBath E-mail
United KingdomTrowbridge E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasont72 Jason tulip (@Jasont72) reported

    @SkyHelpTeam absolute load of crap your broadband is, cannot use this for work, @bt_uk new cust incoming

  • k_1888 karen boyle (@k_1888) reported

    @bt_uk having placed an order 6 weeks ago for fibre I still have no installation. Sub standard service from the alleged market leader.

  • mrT_bfc Mansa T.. the truth teller (@mrT_bfc) reported

    @bt_uk let me get this str8 I cancel service as I'm leaving the country. U say we will send u bag to send back equipment. I leave tomorrow still no bag. How do think your getting this equipment?

  • k_1888 karen boyle (@k_1888) reported

    @bt_uk Order placed 6 weeks ago for wifi upgrade....no work done. No solution. Booster disks requested, denied as order Still open for uncompleted installation.

  • elli923 Elli (@elli923) reported

    @bt_uk had an engineer come fit my fibre yesterday, left before it was working, called yesterday and was told it will activate at midnight. It hasn’t. And my old internet has been switched off. I have exams this week that I need to revise for, my 4G signal is poor at my (1/2)

  • raretaire ☮️ (@raretaire) reported

    @bt_uk I switched to you + said keep my number. You changed it. Asked you to switch back. 3 weeks gone you closed the complaint but you haven’t changed my number although said would be done by ystday. Every agent makes up a diff reason why is failing. 100% problems so far!

  • dawnie2305 Dawn Gifford 💙 (@dawnie2305) reported

    @TonyfutureDj @bt_uk Yep, shame I'm about to get in trouble at work because I can't do my job properly without it

  • weareleeds__ Leon (@weareleeds__) reported

    @btsport as a BT Broadband & TV customer how do I go about ordering Fury V White? @btsportfootball

  • hmistakidis Harry (@hmistakidis) reported

    @bt_uk Unfortunately not a BT customer yet but thank you for your prompt reply 👍

  • riahoward40 Ria (@riahoward40) reported

    @bt_uk I’m absolutely livid. Charged over £340 for leaving within the 2 weeks because the signal you promised we didn’t get. And didn’t use the tv box as had no Ariel and don’t have a landline. Why???? This is robbery 😡😡😡