BT (British Telecom)

BT (British Telecom) Outage Report in Frome, Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frome, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frome, Somerset, England 12/09/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge and Radstock.

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City Problem Type Report Time
United KingdomBath Internet
United KingdomBath Internet
United KingdomTrowbridge Internet
United KingdomBath Internet
United KingdomTrowbridge E-mail
United KingdomBath Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • mbevan84 Mark Bevan (@mbevan84) reported from Frome, England

    There was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!

  • brendanfuller brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • jamesburfield James Burfield (@jamesburfield) reported from Midsomer Norton, England

    @conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport

  • rubadubists Martin (@rubadubists) reported from Frome, England

    @bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • LCollins75 Lee Collins (@LCollins75) reported from Midsomer Norton, England

    @bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.

  • davidjsherwood David J. Sherwood (@davidjsherwood) reported from Frome, England

    @bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.

  • SCutlerIFA Simon Cutler (@SCutlerIFA) reported from Farmborough, England

    @btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • sasathaz Sallie Taylor (@sasathaz) reported from Frome, England

    4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Wendy55046282 Wendy (@Wendy55046282) reported

    @bt_uk It shows that my device (Mobile) is connected to the mini hub but no signal/ no SIM.

  • purplepiepete Purplepiepete (@purplepiepete) reported

    Did he just say 'unfortunately Molde have conceded again' ? How about Arsenal have scored again?? You may hate us but we pay for this ****! #AFC @btsport

  • streaky600 Mall Friend (@streaky600) reported

    @BTsport, will you shut ******** up about pepè's red card ffs, he apologized, end of, its done !!

  • Beardy_Hutch Ian Hutchinson (@Beardy_Hutch) reported

    @bt_uk Total garbage! Try to add BT sport to my account and end up with a new account. Also charged £25 instead of £15. Not to mention the cowboys you use for TV aerials mean it's never worked. YOU'RE A DISGRACE! REFUND NOW!

  • GA5h8y Gash (@GA5h8y) reported

    @btsport this lady commentator is giving me the ****, Pepe head butted a player. Firstly this is unacceptable, secondly with VAR in use, it's just plain stupid. Is there another commentary available on the service?

  • RemziyeOzcanLaw Remziye Ozcan (@RemziyeOzcanLaw) reported

    @bt_uk I’m really disappointed with customer service over the last 2 days. I was told the fault on my broadband would be fixed today, we’ve had to call you for an update to be told that we likely won’t have WiFi until next week.pls can you help?This isn’t acceptable. Thank you

  • Kirstylewise kirsty (@Kirstylewise) reported

    @TopFenceClimber @btsport It’s the weirdest noise so horrible

  • MissABellerin AliceG❤️ (@MissABellerin) reported

    @chrismarsh90 @btsport @EE I’m having the same problem, just gone to watch the arsenal game and then it’s come up with the same message

  • eleanorsoprano Eleanor Sanderson-Nash (@eleanorsoprano) reported

    @bt_uk Been waiting for my callback all day. Service was meant to go live over 10 days ago. Now I've been in a queue for 35 mins trying to get through to someone. Worst customer service I've ever experienced.

  • gooner1jdc John Duncan Clements (@gooner1jdc) reported

    @btsport what have Arsenal fans done to upset you? Karen is useless! Not just her stupid comments but the grating voice! I can think of 10,000,000 better please inflict this pc nightmare on other teams not us! Mute is only option @btsportfootball