BT (British Telecom) outages and service status in Frome, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Frome, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- E-mail (50%)
- Internet (25%)
- Wi-fi (25%)
The latest reports from users having issues in Frome come from postal codes BA11 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Frome, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Frome, England
The most recent BT (British Telecom) outage reports came from the following cities: Radstock, Bath, Westbury, and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bath
|
8 days ago | |
|
Westbury
|
8 days ago | |
|
Frome
|
Internet | 19 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Louise Cowley (@louise67cowley) reported from Bathford, England@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England@btbusinesscare another missed appointment and phone call today your service is a joke
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Lee Collins (@LCollins75) reported from Midsomer Norton, England@bt_uk .... quite frankly embarrassed to be a BT Shareholder right now 😡 Absolutely shocking customer service from BT. Sell sell sell.
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Nick Short (@nickfshort) reported from Bathford, EnglandRight, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Martin (@rubadubists) reported from Frome, England@bt_uk Help! My elderly father-in-law who has paid his phone bill on time for over 40 years has had his phone line changed so can only receive calls. The phone is his life line… your complaints process is terrible. What can we do?
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Sallie Taylor (@sasathaz) reported from Frome, England4 weeks into new BT High Speed Fibre contract and having regular issues with connection - out again today in BA12 very disappointed in @bt_uk
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brendanfuller (@brendanfuller) reported from Bathford, England@bt_uk No reported issues in Bath, ba2
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Kevin Searle (@kevins1966) reported from Bathford, EnglandIdiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Simon Cutler (@SCutlerIFA) reported from Farmborough, England@btsport unable to suspend sports package using your online link and unable to speak to you so will cancel DD and wait to hear from you. Cheers.
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Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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James Burfield (@jamesburfield) reported from Midsomer Norton, England@conwayMX @btsportufc @UFCEurope @ufc If I have to pay £19.95 a fight, then I’ll just pay box office and VPN with fightpass and cancel BT. Saves me £70 a month @btsport
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Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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I P (@cyberco) reported from Bathford, England@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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John Andrews (@mitukshooter) reported from Trowbridge, England@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Holly Elton (@hols_elton) reported from Bradford-on-Avon, England@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Mark Bevan (@mbevan84) reported from Frome, EnglandThere was I saying well done to @btsport for streaming it on @YouTube... problem is the quality is absolutly dire!
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Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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David J. Sherwood (@davidjsherwood) reported from Frome, England@bt_uk have been an absolute nightmare when it comes to @btsport. No live sport, and no suspension of service like Sky. I'll be cancelling my entire contract at its conclusion.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary (@petrolheadtoo) reported@bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.
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Anne Optimi-City (@AnneMurawski) reported@btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2
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Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported@bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon
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north east street art (@AgainstInsulate) reported@skytv I'm stuck in contract with @bt_uk until September for tv and internet i want out can you help? I also want 3 Sim only 30 day rolling contracts. Let's make a deal @skytv
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Dave Kendall (@DaveKendallPho1) reported@bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.
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💫Adam👀 (@The_Change_666) reported@bt_uk any issues in Swansea for broadband? My internet has gone down
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read steel ball run (@booker213) reported@bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.
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uılʞuɐɹℲ (@puddles46) reported@bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with
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Ann Beck (@ann_beck) reported@BTCare been told there is no possible resolution to a system error in YOUR company so I either pay nearly double what you quoted or leave. CEO must be proud. Customer care at its worst #donotbuy #Complaints #BTscams
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@sharpy74 (@sharpy741) reported@martinintune @bt_uk Do you have any local alternative? I’m baffled why people pay BT for poor service at inflated prices. There are so many new Fibre providers now offering a better service at much lower prices. The days of BT’s monopoly and ridiculous Line Rental charges are thankfully, over.