BT (British Telecom)

BT (British Telecom) Outage Report in Shepherds Bush, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shepherds Bush, Greater London, England 04/19/2024 21:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hampstead, London, Addlestone, Golders Green, Tower Hamlets, Croydon, Paddington, Newham, Ealing, Islington, Mitcham, Bushey, Bermondsey, Watford and Holborn.

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City Problem Type Report Time
United KingdomHampstead Wi-fi
United KingdomLondon Total Blackout
United KingdomAddlestone Internet
United KingdomLondon Internet
United KingdomGolders Green Internet
United KingdomTower Hamlets E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • caronm_ caron m (@caronm_) reported

    @BT_UK Pls can you confirm if you’ve been contacting people in BT40 area about poor broadband service and asking them to perform checks? Family members concerned about possible scam. Thank you

  • chrisburnett82 Chris Burnett (@chrisburnett82) reported

    @bt_uk Hi there. You keep messaging me via SMS and email about returning kit to you, but the packaging you promise to send hasn't turned up. I see this problem a lot. Had similar issues with O2 and Virgin. Please could you actually send the packaging and then I'm happy to return?

  • garethjcullen G (@garethjcullen) reported

    @bt_uk landline is down in Soho, W1. Is there any problems?

  • hwallop Harry Wallop (@hwallop) reported

    I should add that I’m with @bt_uk. And – apart from high BT prices – I find them v reliable. (Unfashionable view, possibly). Would be reluctant to leave BT to end up with poor service/unreliable connection.

  • Robert_JPhilpot Robert John Philpot (@Robert_JPhilpot) reported

    @bt_uk The entire day today I've had maybe 4 hours of working Internet intotal and a friend of mine has had the same problem we live in two different areas of london what's going on!?

  • sharpebirder Chris Sharpe (@sharpebirder) reported

    @SkyHelpTeam I know @OpenreachHelp could let this drag on. It took all of us a long time to get them to take any serious action to improve. I hope we're not going back to the bad old @bt_uk days. I also need to know who will compensate us in this instance.

  • chrisevs1502 Christopher evans (@chrisevs1502) reported

    @bt_uk absolute shambles having nothing but problems with my TV since my order was placed and my bill is a complete mess

  • duffy1972 Stuart Duff (@duffy1972) reported

    @btbusinesscare 10yrs of **** service hence why I had to go to EE but then I hear you own them as well so yet again you win. Combine my bt and EE account so you don't Rob me twice each month.

  • KTHalvorsen Krister Halvorsen (@KTHalvorsen) reported

    @bt_uk After the weekend I’ve had - the state of Customer service and services provided has seen a noticeable deterioration - it is now in the toilet

  • Retro_uk Steve (@Retro_uk) reported

    @bt_uk problems in Manchester M14 area? Lost internet connection