BT (British Telecom)

BT (British Telecom) Outage Report in Prestwick, South Ayrshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Prestwick, South Ayrshire, Scotland 11/14/2025 10:00

November 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prestwick, South Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock and Prestwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilmarnock Internet
United KingdomKilmarnock Internet
United KingdomKilmarnock Wi-fi
United KingdomPrestwick Internet
United KingdomKilmarnock Internet
United KingdomIrvine Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • papatam57 Mr Scott (@papatam57) reported from Ardrossan, Scotland

    @bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • garryowen1888 Uilliam . (@garryowen1888) reported from Ardrossan, Scotland

    ****** internet down @sky @BTCare every bloody time do work in street

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • lynnybb Lynn Burns (@lynnybb) reported from Ardrossan, Scotland

    @BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeyNewman7 bthelpline (@MikeyNewman7) reported

    @KyleOK10 @Fra_brennan @bt_uk Hi mate what’s the problem i will try and give you a refund or free Netflix/bt sport.

  • gimmehopejoanna Jo 📚 (@gimmehopejoanna) reported

    For context - engineer came at the weekend and said everything looked fine inside and outside and it's probably a problem further down the line. Appt tomorrow between 8-1 to fix it...@bt_uk

  • Brad_Carson1998 Bradley Carson (@Brad_Carson1998) reported

    @bt_uk An absolute joke of a company! Offered my family member a service to combine her sky to BT and she didn’t have to do nothing. BT didn’t cancel her sky contract and got billed from February, and now they’ve said they aren’t refunding! JOKE!

  • MikeyNewman7 bthelpline (@MikeyNewman7) reported

    @elliebek @bt_uk Hi I will try and get the problem sorted as soon as possible could you explain your problem further?

  • dawnlovesgreece Dawn (@dawnlovesgreece) reported

    Oh look @bt_uk we’ve no internet again. So we’ve entered day 3 of broadband problems. Very unimpressive 😒

  • jimbo_horner James Horner (@jimbo_horner) reported

    @bt_uk my internet hasn’t been working all day any chance you are going to fix it? To make matters worse your 4G coverage is useless. The internet cut out at lunch time and was supposed to be fixed by 1930.

  • eppsy75 Dave Epps (@eppsy75) reported

    @bt_uk hi I’ve been waiting to be credited into my account it’s been a week now and I’ve still not received anything can you help please.

  • salamsaqib Saqib (@salamsaqib) reported

    @btbusinesscare complaint IMP-11042618 6. After 3 weeks & several calls the complaint is unresolved. I'm promised someone will call but never happens. Refused access to manager. Children home without a landline and working on 4G back up. Disappointing & frustrating!

  • Alicecclarkeho1 clarkey05 (@Alicecclarkeho1) reported

    @bt_uk yet another fault. Third time you've had to send an engineer. Any chance you could fix it properly this time? Or refund the money I have paid for a service I'm not getting?!

  • Rhianna24814202 Rhianna (@Rhianna24814202) reported

    @bt_uk are yous down today as my wifi keeps connecting and disconnecting ???