BT (British Telecom) Outage Report in Prestwick, South Ayrshire, Scotland
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The latest reports from users having issues in Prestwick come from postal codes KA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Prestwick, South Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock, Prestwick and Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
Wi-fi | |
| Prestwick |
Internet | |
| Kilmarnock |
Internet | |
| Irvine |
Internet | |
| Irvine |
Phone | |
| Ayr |
Community Discussion
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BT (British Telecom) Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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kenny lavelle
(@kennyL78) reported
from
Ayrshire, Scotland
@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢
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Dave Allan
(@DavesInbox) reported
from
Ayrshire, Scotland
@bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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Craig McMartin
(@SirCraigius) reported
from
Stevenston, Scotland
@bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
To anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.
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Uilliam .
(@garryowen1888) reported
from
Ardrossan, Scotland
****** internet down @sky @BTCare every bloody time do work in street
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Lynn Burns
(@lynnybb) reported
from
Ardrossan, Scotland
@BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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jamie m55rindle
(@theshin79) reported
from
Ayrshire, Scotland
@bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap
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alan orr
(@allanore11) reported
from
Kilmarnock, Scotland
@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport
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Mr Scott
(@papatam57) reported
from
Ardrossan, Scotland
@bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pete McCormack
(@KandPMC) reported
@bt_uk Done. It's a bloody shame that after a week to a fortnight of aggravation & problems, I have to Tweet publically to get an issue looked some attention !!
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Pete McCormack
(@KandPMC) reported
@bt_uk had an issue that's supposed to be resolved by EOD today. Plus my bill's come in £12 more than it should. Tried 150 at 20:34, told by answer-phone that Agents available 'til 21:00 Mon-Fri, then cut me off. "Committed to excellent Customer Service", you're having a laugh !!
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Barry Cleminson
(@bazzaclem) reported
@SkyUK any idea why your mini Q box always has issues connecting to my @bt_uk Internet?
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Child Victim of the CofE
(@ChildCofe) reported
@btbusinesscare Is that picture of Nick, Allan, Sean or Chris? All very helpful but still we have not managed to get the broken internet back working.
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Grape Opportunities
(@GrapeOpps) reported
@btsport totally shocked by the customer prevention department- have tried 2 add package to my account on 28th - today after 56 mins being told it won’t happen because it’s not working ! Managers won’t speak to me and now am unable to watch the rugby ! Totally poor service !
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Dai Williams
(@williams_dai) reported
@GeorgeMonbiot @B2KOP @bt_uk …. Sympathies, dug up our lane with no notice, had to fill in the trench to get out - they left an unstable bank :/
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Lawrence
(@Chemfund) reported
@bt_uk Thanks Clare, we had a time slot of am for the last appointment, but no show from engineer who advised at 19:30 hours that he ran out of time? Hence why I feel this appointment will turn out the same way on an issue outstanding for nearly 4 months
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Vinc3Charming
(@Vinc3Charming) reported
@btbusinesscare I have someone managing this case at BT. However they keep getting lied to by Openreach. It's impossible for a customer to directly complain to openreach. Is it even possible to report them to the ombudsman? Open reach hide behind the supplier, always. Openreach answer to nobody.
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Skriemer Bass
(@skriemer) reported
@bt_uk No Fibre Broadband since Christmas Eve. Engineer visited today - "It's a BT Problem but they are denying". I have green lights on the house connection, (all good according to BT), but solid orange on the router. Virgin are going to have a busy January.
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Jo 💙🍏🦕
(@mummarex) reported
@bt_uk So nothing until tomorrow night. Our service has been rubbish all Christmas, now this 🙄