BT (British Telecom)

BT (British Telecom) Outage Report in Prestwick, South Ayrshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Prestwick, South Ayrshire, Scotland 05/17/2025 04:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prestwick, South Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Irvine, Kilmarnock and Ayr.

Loading map, please wait...
City Problem Type Report Time
United KingdomIrvine Wi-fi
United KingdomKilmarnock E-mail
United KingdomAyr Internet
United KingdomKilmarnock E-mail
United KingdomKilwinning Internet
United KingdomAyr Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢

  • garryowen1888 Uilliam . (@garryowen1888) reported from Ardrossan, Scotland

    ****** internet down @sky @BTCare every bloody time do work in street

  • SirCraigius Craig McMartin (@SirCraigius) reported from Stevenston, Scotland

    @bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • lynnybb Lynn Burns (@lynnybb) reported from Ardrossan, Scotland

    @BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails

  • papatam57 Mr Scott (@papatam57) reported from Ardrossan, Scotland

    @bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ZilchyEU FaZe Zilchy (@ZilchyEU) reported

    @bt_uk Is there a problem going on at your end? Because the internet has gone out 20+ times tonight and I have noticed other people having other problems too.

  • ZilchyEU FaZe Zilchy (@ZilchyEU) reported

    @bt_uk So is there a problem at your end?

  • spireflyer K Johnson 💙💛🇺🇦 (@spireflyer) reported

    @glv67 @bt_uk Yes i gave up, the website is as poor, clear as mud, errors cropping up, mismatched information when it is correct...duhhhhh frustrated...

  • Maplo16 Al Maplo 🦉 (@Maplo16) reported

    @bt_uk Hey my router has packed up again and I nothing in my house can connect to wifi. As a long term customer any chance of getting a replacement hub to replace this knackered old one?

  • KatieKoo22 Kate Lewis (@KatieKoo22) reported

    Been no data service in my area since 1pm yesterday @EE give me a different reason everytime I manage to through no wifi till Monday and @bt_uk sent me a faulty mini hub. I just wanted a chilled weekend with the kids - I am not going to get it am I

  • spikeymires Spikeymires (@spikeymires) reported

    @ClaireBegbie @bt_uk Same here Claire. I had sky for 2 years, no problems at all. After a month with @bt_uk 2 big problems.

  • londonayerish ihatehackney (@londonayerish) reported

    @bt_uk A reliable service for the £28 a month I pay!!!

  • bigbillyhello rc1985 (@bigbillyhello) reported

    @bt_uk Hi David….an estimate of the time of service being reinstated would be helpful to your customers

  • anger_is_energy We should be angry (@anger_is_energy) reported

    @bt_uk can you provide an update on the broadband outage in Dalgety Bay, Fife (KY11). It has been down for 7.5 hours now.

  • beveridge_david David Beveridge (@beveridge_david) reported

    @bt_uk I have to say that all the people I have spoken to on the phone regarding my ongoing issues with the WiFi have been lovely. Although, the internet still doesn't work after six weeks of installation. 🙄