BT (British Telecom)

BT (British Telecom) Outage Report in Prestwick, South Ayrshire, Scotland

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The latest reports from users having issues in Prestwick come from postal codes KA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Prestwick, South Ayrshire, Scotland 10/25/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prestwick, South Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock and Prestwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilmarnock Internet
United KingdomKilmarnock Internet
United KingdomKilmarnock Wi-fi
United KingdomPrestwick Internet
United KingdomKilmarnock Internet
United KingdomIrvine Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • lynnybb Lynn Burns (@lynnybb) reported from Ardrossan, Scotland

    @BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks

  • papatam57 Mr Scott (@papatam57) reported from Ardrossan, Scotland

    @bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • garryowen1888 Uilliam . (@garryowen1888) reported from Ardrossan, Scotland

    ****** internet down @sky @BTCare every bloody time do work in street

  • SirCraigius Craig McMartin (@SirCraigius) reported from Stevenston, Scotland

    @bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DJ_Digital_D Daniel White* 🔴 (@DJ_Digital_D) reported

    @bt_uk Still no compensation received! Over a month since the issue was resolved. Quite eager to take my money but not return it when compensationiis ddue!

  • noughtsncrossez tictactoe (@noughtsncrossez) reported

    @bt_uk so you gonna ignore me as well? I am only trying to find out who can help my relative with her WiFi!!

  • ell_ydg ell debarge (@ell_ydg) reported

    @bt_uk i’ve done the fix and support texts but both have said the wifi is fine, even though we’ve been sat on 1mb or less since 10am this morning

  • LoudonReal Jon(mario)viva (@LoudonReal) reported

    @glasgowcathcart @BBCchrismclaug @btsport what is it then if not football james! you are a grown man! who is tasked to represent people and fix their concerns, NOT ACT LIKE A CHILD GOING ON ABOUT CELTIC AND RANGERS ON SOCIAL MEDIA get on with the job and stop enagaging in pety nonsense.

  • HarrytheBosch Harry Bosch (@HarrytheBosch) reported

    @Scriv007 @1872Rck @btsport You know, and I know, he will never set foot in the place. And 'security risks' are the words of Rangers troll Chris Sutton - therefore not to be taken as gospel.

  • SyrefordQuarry Syreford Quarry (@SyrefordQuarry) reported

    Absolutely appalling service from @bt_uk 18 months with a serious business line fault and still no resolution

  • _Ezroar_ Ezra ~ PLANET HER 🪐 (@_Ezroar_) reported

    @bt_uk As I just said, this is a wide area outage - there are dozens of forums discussing this issue. Like Oliver, there is no landline in our house.. all I’m asking is do you have an aprox. time when this issue will be resolved?

  • steviephil Steve Morgan (@steviephil) reported

    @cardiffcouncil Oh! My apologies for accusing Cardiff Council. My bad. CC'ing @bt_uk instead. Thanks.

  • rickie1974 rickie stevenson (@rickie1974) reported

    @glasgowcathcart @BBCchrismclaug @btsport I cannot believe you get paid to help run/ruin the country but here you are having a pop at a football club rather than do your day job.

  • DesMoffett Desmond Moffett (@DesMoffett) reported

    @EE hi, I registered for btsport this week and im still waiting on a confirmation email. Can you help? Just spoken with bt and they’ve said the error is with ee