BT (British Telecom) Outage Report in Prestonpans, East Lothian, Scotland
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The latest reports from users having issues in Prestonpans come from postal codes EH32.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Dalkeith, Edinburgh, Prestonpans, North Berwick, Penicuik, Longniddry, Tranent and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Dalkeith |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Prestonpans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk Your service is still ****
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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[gawr-juhs]
(@gawrjuhs) reported
from
Edinburgh, Scotland
@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
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Gregg Aston
(@baldy100) reported
from
Gorebridge, Scotland
@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
Anyone else having @bt_uk internet issues in edinburgh???
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk In which case I need to report our broadband is down.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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Chris Highcock
(@chrishighcock) reported
from
Edinburgh, Scotland
@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TheMrs
(@MrsCocoC) reported
@bt_uk want broadband, WiFi & BT Sport in St Leonard’s but need an engineer to set it up. Rang BT, had to order to get engineer appt. no appts showing. Told not to cancel they would ring back in 1 he. No call back. Rang to cancel, 1 hr later still waiting for cancellation email!
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Lord of the Pies
(@jamesclossick) reported
@btsport Hello again. How do I mute the awful fake crowd noise on your football coverage? I’m using GoogleTV. Thanks.
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Jennifer Ferguson 🤩
(@Jenny_Ferguson1) reported
@bt_uk I've sent a DM about issues I've had with YouView Box if someone can have a look and get back to me please
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Sarah Porter
(@sarahLporter76) reported
@bt_uk cable down in the road outside my house, engineer gleefully took it down and said we would not be back online anytime soon. Took 3 months to get online after moving here, only been online for a few weeks. This is rubbish
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Asad Shaykh
(@asadshaykh) reported
@bt_uk I’ve been waiting for almost 48hours for a no-show OpenReach engineer. I took time off for this, but no comms. Your customer services reps don’t offer any help, and on top of that, are extremely rude. Shame on you BT.
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Dave
(@whoamidoyouknow) reported
@bt_uk You tell me? As stated on numerous previous occasions, I’ve been told that my issue has been escalated and I’ll be called back. It never happens. After complaining via Twitter, I got a call this morning. However, this was from yet another 1st line suppport person who was clueless
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Lisa Sherratt
(@Lisasherratt) reported
@bt_uk - I don't appear to have a dial tone on my landline, my WiFi is working however. Is there a problem in my area LS23 or is it my line alone??
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Asad Shaykh
(@asadshaykh) reported
@bt_uk For a full fibre installation. No new appointment. No call back either. I was told to be patient by your customer rep in a very undermining way. I’m ashamed to be your customer.
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Logan Myers
(@RoyalLimD) reported
I'd love to know why my wifi is so slow. It's stupid. 40 download 10 upload is what we pay for. What do I get 7 mbps and 700 kbps @bt_uk please help this is really dumb. I can't check if there is a problem in my area as we don't have a phone line please help
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rachnrollercoasters
(@rachcoasters) reported
@bt_uk I am in regular contact with your customer services, its an ongoing issue, but you really need to work on your communication links and how you keep your customers updated as there is no consistency between the texts I am receiving and what I am being informed of over the phone.