Is BT (British Telecom) having an outage in Prestonpans, East Lothian, Scotland?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Prestonpans, East Lothian, Scotland problems in the last 24 hours

BT (British Telecom) Outage Chart in Prestonpans, East Lothian, Scotland

October 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (50.74%)
  • Phone (16.01%)
  • E-mail (15.76%)
  • Wi-fi (9.61%)
  • Total Blackout (4.93%)
  • TV (2.96%)

BT (British Telecom) Outage Map Near Prestonpans, East Lothian, Scotland

The most recent outage reports and issues originated from Edinburgh, Dalkeith, Cockenzie, Kirkcaldy, Penicuik, Prestonpans and Tranent.

BT (British Telecom) in Prestonpans, East Lothian, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Prestonpans, East Lothian, Scotland

Latest outage, problems and issue reports in Prestonpans, East Lothian, Scotland and nearby locations:
  • WladyslawMejka
    Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @bt_uk still #discriminatng against #deaf & #hearingimpaired people with lack of #subtitles on streamed football on @btsport . Bad enough, but @bt_uk also refuses to offer #deaf & #hearimgimpaired people a discount on the cost. #discrimination

  • WladyslawMejka
    Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    Just been told that @bt_uk are allowed to #discriminate against #deaf people when they broadcast football on @btsport without #subtitles - but they are allowed to charge me the same as hearing people for the service - #institutionaldiscrimination

  • kennyflockhart
    Kenny (@kennyflockhart) reported from Edinburgh, Scotland

    @BTCare I have tried calling you this morning but everything is my own fault! Really rude member of staff!!! I am only receiving channel 307 onwards after being told to retune my TV from today! I want to cancel my subscription now!!!! Not receiving ANY channels BT is rubbish now!

  • lucia_ballerini
    Lucia Ballerini (@lucia_ballerini) reported from Edinburgh, Scotland

    @BTCare tired to talk to your rude operators while you are not able to fix my fault!

  • Roger_Edwards
    Roger Edwards - #IMWorld Bucharest Speaker (@Roger_Edwards) reported from Tranent, Scotland

    Anyone in #Edinburgh #tranent have #BroadbandProblems? It’s been down for nearly 2 hours though the BT website says all is okay. @BTCare

  • DanEunson
    Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    @BTCare Hi Dean, thanks for the reply. I didn’t get through, unfortunately. The issue is a bit complicated, so I will try again by phone this afternoon first, before sending a DM.

  • DanEunson
    Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

  • bryan1_1972
    Bryan Stewart (@bryan1_1972) reported from Cockenzie, Scotland

    @BTCare BT must have the worst customer service ever. No help what so ever from obviously a call centre somewhere other than the UK. Constantly increasing prices for poor service . Contact def NOT getting renewed with this lot again .

  • WladyslawMejka
    Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    When chasing @btsport - by email - about the lack of #subtitles on their @btsport streaming service - they try and phone me - even though I have told them I can't take calls. Have now told them about the @PediusCall app - wonder if they will continue to #discriminate ?

  • sasbroons
    Stevie Brown (@sasbroons) reported from Penicuik, Scotland

    @BTCare I’ll DM my phone number & customer number

  • WladyslawMejka
    Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

  • WladyslawMejka
    Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

  • JulieWhitley1
    Julie Whitley (@JulieWhitley1) reported from Edinburgh, Scotland

    Day 3 of no land line and WiFi and still no word from BT. I guess improving their appalling customer service will reduce executive bonuses. @BTCare @bt_uk

  • CraigEdi
    Craig (@CraigEdi) reported from Edinburgh, Scotland

    @btsport Stephen craigan is a disgrace. There was no punch or knee from McGregor. Awful

  • Roger_Edwards
    Roger Edwards - Marketing Made Simple (@Roger_Edwards) reported from Tranent, Scotland

    @BTcare I’m getting really slow broadband speeds of 8mbps compared to the 30mbps it should be on BT Fibre. What’s wrong. Tranent Exchange.

  • robbieisbatman
    Robbie Johnstone (@robbieisbatman) reported from Musselburgh, Scotland

    @BTCare Poor range, signal dropping, buffering videos, laggy internet tv services. All things Ryan Reynolds assured me wouldn’t happen.

  • allanjramsay
    Allan Ramsay (@allanjramsay) reported from Edinburgh, Scotland

    @BTCare I’ve been unable to make any calls from my mobile for most of the day. Is there an issue with the network? Nothing will connect.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • crack_the_king
    K.K.B ✊ (@crack_the_king) reported

    Tony Martial came from France French press said he had no chance 50 million down the drain Tony Martial scores again 🎶🎶🎶💕💕💕 @ManUtd @AnthonyMartial @btsport @SkySportsPL

  • Foxy_Blue
    No Fox Given 🕉 (@Foxy_Blue) reported

    @BTCare As I said, I intend to. But given what I have been learning about BT in recent days with the help of certain legal smresources, I think it is very much in the public interest to ensure other potential victims of BT’s abuse should get to hear about my experiences.

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported

    @BTCare It's still off. Can't watch any of those extra channels I signed up for. Ah well. let's hope this 4th engineer can fix it.

  • paul__baker
    paulbaker (@paul__baker) reported

    @BTCare Hi. Still not working in Belguim.

  • VMax_Removed
    Mike Loves-Racing (@VMax_Removed) reported

    @virginmedia No never before asked, I assume it because I recorded it at 04.30 It was on @btsport as always.

  • nige4
    Nïgel Bennet (@nige4) reported

    @ultimaterugby May start watching Netball. Ref has ruined the game. A real home ref. As for @BrianODriscoll I have never heard such a biased commentator. @btsport

  • Foxy_Blue
    No Fox Given 🕉 (@Foxy_Blue) reported

    @BTCare Third panic attack this week caused by BT’s choice to continue to be ignorant, ableist and inappropriate by the way. So thank you very very much for ruining my weekend for a second week on trot. Mine is a difficult enough life, without dealing with a constant stream of BT’s shit.

  • gwill89
    Gemma Williams (@gwill89) reported

    @BTCare Your customer service is appalling

  • gwill89
    Gemma Williams (@gwill89) reported

    @BTCare We have no landline and no internet and you can't even be bothered to help us out by calling us

  • Foxy_Blue
    No Fox Given 🕉 (@Foxy_Blue) reported

    @BTCare She has treated me with nothing but cynicism and contempt, and is breaking the law by refusing to discuss the discrimination issue. I’m disgusted. This feels deliberate; like BT are trying to force me to drop the issue by being vile and unprofessional to me. Unacceptable.