BT (British Telecom) outages and service status in Norbury, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Norbury, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Norbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Norbury, England
Latest outage, problems and issue reports in Norbury and nearby locations:
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Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England@bt_uk I called that number. Nobody was available. Called twice. I just want to end my service. I'm not in contract. I have service with another provider. I just want to end my service with BT.
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Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England@bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.
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Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported from Bishop's Castle, England@Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Si (@SimonHealey73) reported@bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.
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Justine Clement (@JustClembo) reported@bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.
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Catherine (@teacherCate1) reported@bt_uk It’s not an issue of him not being on top of bills and it definitely needs looking into - he’s over £800 in credit yet he’s still having more money taken from him every month. There is no need for any phone provider to be charging such a huge amount for calls etc.
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Mini67!x (@jellywellys99) reported@bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful
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northern monkey (@StephenR27465) reported@bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedIf you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.
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Alan Swanson (@Haggisguy) reported@bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.
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David Jackson (@davidjjackson) reported@bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?
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suewheeler (@brightonline) reported@shenry1972 @bt_uk That’s not good service and very worrying
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trevor rhodes (@trevjrho) reported@bt_uk The many BT "guides" I've spoken to have been pleasant and tried to help but are constrained by a system that frankly doesn't work in customers interests. Particularly so in the case of older customers.