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BT (British Telecom)

BT (British Telecom) outages and service status in Norbury, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Norbury, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Norbury, England

Latest outage, problems and issue reports in Norbury and nearby locations:

  • strolltoitaly
    Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk I called that number. Nobody was available. Called twice. I just want to end my service. I'm not in contract. I have service with another provider. I just want to end my service with BT.

  • strolltoitaly
    Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.

  • strolltoitaly
    Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported from Bishop's Castle, England

    @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrici34058203
    Patricia Kidd (@Patrici34058203) reported

    @bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.

  • brian_mcbride1
    Brian McBride (@brian_mcbride1) reported

    @bt_uk Today I have with the help of Abdi in BT Stockport, finally resolved the issue. Took a little time but was aware of the known problem and should be recognised for her determination in getting sorted. Allison Kirby take note & dont hack loyal long standing customers off.

  • M300bt3
    Mo B (@M300bt3) reported

    @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk

  • adarkelimited
    Adam Darke (@adarkelimited) reported

    @bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

  • BrownEyedGirlGB
    Trina S 💙 (@BrownEyedGirlGB) reported

    @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

  • dedmans
    julian hines-dedman (@dedmans) reported

    @adarkelimited @bt_uk It takes days to speak to someone in a far away country then you discover they have made two other accounts in your misspelt name and then decide in the ether that you broken those contracts and swipe £460 from your bank account!!

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

  • SadBanana9999
    Sad Banana (@SadBanana9999) reported

    @hippyjan1 @bt_uk Seems to be affecting so many people 😡😡 cant log in my account AT ALL. How useless is this?? I used different provider for last 10 years and I never had this hell!

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk are you not contractually supposed to prove a bill? if you won’t let me log in to my account or let me reset passwords etc to get access and still can’t fix this issue after a week surely that’s breach? i will cancel my direct debit until i can access my bills