BT (British Telecom) outages and service status in Norbury, England

Problems in the last 24 hours in Norbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Norbury, England

Latest outage, problems and issue reports in Norbury and nearby locations:

• 
  Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported 9 minutes ago from Bishop's Castle, England

  @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

• 
  Mike Higgins no DMs (@strolltoitaly) reported 25 minutes ago from Bishop's Castle, England

  @bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.

• 
  Mike Higgins no DMs (@strolltoitaly) reported 39 minutes ago from Bishop's Castle, England

  @bt_uk I called that number. Nobody was available. Called twice. I just want to end my service. I'm not in contract. I have service with another provider. I just want to end my service with BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tha Movement Noize Production (@JumaMhlanga) reported 15 seconds ago

  Who else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 4 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  Kate (@ManiacSpaniel) reported 7 minutes ago

  @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

• 
  Dustfuch (@Dustfuch1) reported 7 minutes ago

  @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough

• 
  Karla (@SaffyBun) reported 9 minutes ago

  @bt_uk Thank you. I'd done this, but everything says to call. I am not deaf, so cannot use that facility. Why can't we cancel things from our app? Shouldn't need to ring anyone, it should all be manageable from the app. Please give me an email to help with this matter.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 11 minutes ago

  @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff

• 
  Nikki (@Nikki_Lou1922) reported 12 minutes ago

  @bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!

• 
  Shoshanah Cohen (@sc2987) reported 14 minutes ago

  @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

• 
  Tod ◣ ◢ (@tod1877) reported 16 minutes ago

  @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

• 
  Not Now Dave (@not_now_dave) reported 16 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one