BT (British Telecom)

BT (British Telecom) Outage Report in Norbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norbury, Shropshire, England 11/26/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury and Craven Arms.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomCraven Arms Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Norbury, England

Latest outage, problems and issue reports in Norbury and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • strolltoitaly Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk I called that number. Nobody was available. Called twice. I just want to end my service. I'm not in contract. I have service with another provider. I just want to end my service with BT.

  • strolltoitaly Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported from Bishop's Castle, England

    @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Edelharris Edel Harris OBE FRSA (@Edelharris) reported

    Is @bt_uk the worst company for customer service? Cut off my elderly parents-in-law phone, Wi-fi etc with no warning (this is the 2nd time) citing non payment of £12 when they have a DD. Old people who rely on their phone and Wi-fi totally to prevent loneliness & isolation 😡

  • infamousgrouser Noeleen Macnamara (@infamousgrouser) reported

    @bt_uk Now in twentieth day without Internet and phone line. #BT promise to ring us on Monday evening (that will be after 23 days without a service). What exactly is going on here and why are they allowed to treat us like this? @Ofcom

  • infamousgrouser Noeleen Macnamara (@infamousgrouser) reported

    @bt_uk Thank you for your reply. We will just have to await your call on Monday evening. The whole situation is most unsatisfactory. Also inexplicable since we have had an excellent, uninterrupted internet service for at least 8 years! (Phone always been a bit rubbish)

  • IamaDeliveryMan Mike (@IamaDeliveryMan) reported

    @bt_uk a fraudulent order was made on my account. You assumed it was down to a data breach on my part. No explanation to how this might of happened. How many of your advisors are working at home? Are you absolutely satisfied with your data management @ICOnews @Ofcom

  • LucySweetman Lucy Sweetman (@LucySweetman) reported

    Oh my God the broadband rage. I have just spent 30 mins in one of those painful online chat things during which the @bt_uk oppo spent too much time trying to flog me a new package and not enough time sorting out the effing problem. I’m trying to work and now I’m feeling stabby.

  • JasonAshton84 Jason Ashton (@JasonAshton84) reported

    @bt_uk I had an engineer scheduled to arrive today between 0800-1300 which I’ve just found out isn’t happening. Nobody decided to call or email me to let me know but instead updated the BT app (which also didn’t give me any sort of notification.) Awful service.

  • lochs_and_glens lochsandglens (@lochs_and_glens) reported

    @bt_uk @JesseLingard Looks like BT has muted FIX MY BROADBAND.

  • Halucjan Lucjan (@Halucjan) reported

    @bt_uk You clearly have no real work to do. All customers are happy. Every connection is fibre at 1Gb at least. Service response is 10 minutes, and phone line waiting time is 30secs. Anyone?

  • prof_pugwash Prof Pugwash ⭐️⭐️⭐️⭐️⭐️⭐️💙 (@prof_pugwash) reported

    Congratulations @bt_uk and @OpenreachHelp on stunningly horrendous service - leaving my isolated 84 year old father without phone line or broadband for 5 weeks (assuming you have it fixed when you say you will) 👏👏 #brokenbritain

  • JaneC1000 Jane Clarke (@JaneC1000) reported

    @mich250385 @MarcAllera @bt_uk I also didn’t leave, was cancelled by BT & now they are taking forever to reconnect. I can’t even order broadband! I was promised all would be done by the 10th and have that in an email but now it’s the 14th. No credible information. I bet a new customer would get services sooner