BT (British Telecom)

BT (British Telecom) Outage Report in Norbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norbury, Shropshire, England 02/12/2026 13:40

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ludlow and Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomLudlow Wi-fi
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norbury, England

Latest outage, problems and issue reports in Norbury and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • strolltoitaly Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk I called that number. Nobody was available. Called twice. I just want to end my service. I'm not in contract. I have service with another provider. I just want to end my service with BT.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • strolltoitaly Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported from Bishop's Castle, England

    @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sean_akers Sean Akers ⚫🇪🇺🇬🇧🏴󠁧󠁢󠁥🎸#REJOIN #3.5% (@sean_akers) reported

    @bt_uk It's generally not the WiFi that's the problem though is it. It's nearly always the WAN connection that's the fault so this is a bit of a useless guarantee really.

  • MJKM MJKM 😊 (@MJKM) reported

    @bt_uk Have I reported the fault? What do you think? On one occasion we lost connection 27 times in 24hrs! That info confirmed by your own staff. No, we’ve had enough, having always been a BT customer, we’re in the process of moving to Sky. Your customer service is non-existent.

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk @OpenreachHelp Day 27!! Now I have home schooling that I won't be able to do. Any ideas how I login in to online lessons for my child? HOW CAN IT TAKE SO LONG TO RESOLVE!!??

  • DnesFi FS/FIDnes (@DnesFi) reported

    Going to extremely difficult to teach remotely when @bt_uk keep delaying installation and connection of internet. Wouldn’t say much for their customer service either. #lockdown

  • DNT1968 DNT (@DNT1968) reported

    I'm supposed to get around 70mbs download and 20 upload but struggling to get 35mbs and 3 upload, been like this for weeks now. Got Halo 2 @bt_uk live in DL1 2LA. Sick of reporting it. Anyone help?

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • thomas70751343 thomas (@thomas70751343) reported

    @bt_uk Thanks. Perhaps this time will be 3rd time lucky and you will fix the issue finally. Contract end can’t come soon enough

  • CplHicks101 CorpralHicks (@CplHicks101) reported

    Hi @btsport I have BT broadband but don’t want the TV service what is the cheapest way for me to get the BT sports app please?

  • MJKM MJKM 😊 (@MJKM) reported

    @Portal_Queen @bt_uk Yep, this is us. I’m swapping to Sky because the service at BT is atrocious. There is not a day goes by when our connection doesn’t drop out, and it’s often many times a day.

  • Toadhall22 Dr H (@Toadhall22) reported

    @bgir @bt_uk I was quoted 3 Mbps in their fine print but told to expect 7 - 11. I get 6-7. Quoting 3 Mbps means they don’t have to act to improve. How 3 Mbps can be considered a fit for purpose service in 2021 astonishes me...