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BT (British Telecom)

BT (British Telecom) outages and service status in Norbury, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Norbury, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Norbury, England

Latest outage, problems and issue reports in Norbury and nearby locations:

  • strolltoitaly
    Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk I called that number. Nobody was available. Called twice. I just want to end my service. I'm not in contract. I have service with another provider. I just want to end my service with BT.

  • strolltoitaly
    Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported from Bishop's Castle, England

    @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

  • strolltoitaly
    Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ragingtaxpayer
    Scooby Miller (@Ragingtaxpayer) reported

    @bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.

  • weblivz
    steven ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡จ๐Ÿ‡ฑ๐Ÿ‡ฎ๐Ÿ‡ช (@weblivz) reported

    @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

  • Kelly316M
    MFK (@Kelly316M) reported

    @BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!

  • paul_archer
    paul_archer (@paul_archer) reported

    @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

  • lnmackenzie1
    Lisa Mackenzie (@lnmackenzie1) reported

    @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.

  • shakinahx
    Shakinah (@shakinahx) reported

    @btbusinesscare This doesnโ€™t help. I need my WiFi on

  • simboman
    Simboman ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ฆ (@simboman) reported

    @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!