BT (British Telecom)

BT (British Telecom) Outage Report in Norbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norbury, Shropshire, England 12/08/2025 04:40

December 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomCraven Arms Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norbury, England

Latest outage, problems and issue reports in Norbury and nearby locations:

  • strolltoitaly Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported from Bishop's Castle, England

    @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • strolltoitaly Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk I called that number. Nobody was available. Called twice. I just want to end my service. I'm not in contract. I have service with another provider. I just want to end my service with BT.

  • strolltoitaly Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • drawmytown Draw my Town (@drawmytown) reported

    @hackneycouncil Hi @bt_uk! Please see my Tweet above. One of your phone boxes is currently in the running for worst-kept in the country. Assuming you don't have plans to clean this up - I have an idea to turn this into a mini art gallery or book swap. Shall we chat? 👋🏼

  • ThisIsMeehan Tom Meehan (@ThisIsMeehan) reported

    @KevinLe80186509 @virginmedia Mine has been down for 3 weeks, abandon all hope Kevin. I called @bt_uk earlier. They pay Virgins cancellation fee if you sign with them.

  • roney1986 Ronan O'Neill (@roney1986) reported

    @bt_uk serious speed issues this evening. Has dropped to 1.53 Mbps from about 20??

  • susiesooze Susie Roberts 💙 (@susiesooze) reported

    @bt_uk I have checked & there are no spam emails at all. I have been receiving emails normally since the incident but there still seem to be 4 missing somewhere in the ether.

  • tomisfierce Tom (@tomisfierce) reported

    @bt_uk first time I've ever had issues with your self but the WiFi has gone from from about 40mbp to 1.1?? Is the heat affecting it ?

  • ConstructionMM John Langford MCIM (@ConstructionMM) reported

    @btbusinesscare Still no resolution about my new account. What really poor service. And, I am paying for it. 👎👎👎

  • topcat924 Tim Morris (@topcat924) reported

    @bt_uk I assume from the discussion I just had with your customer service staff about my elderly mothers £230 outstanding charge that "I understand" in BT speak means "I couldn't give a ****, hand over the money".

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk cant believe not only is my fibre service crap... iv checked..and ya still not got 5g in bognor regis.... literally the masts are on fitzlette flats roof.... its disgusting how bognor regis is left in the dark...but yet all operators still have the cheek to advertise 5g

  • JohnCle63935180 John Clements (@JohnCle63935180) reported

    @bt_uk 2 months on... Still no Internet or phone line @bt_uk Utter shambles between yourselves and open reach. Customer service is an absolute joke.

  • YousufNazar Yousuf Nazar (@YousufNazar) reported

    @bt_uk the BT service is awful and its phone customer service takes days to sort out simple matters. Its website needs major improvements so that customers don’t have to call and waste their time.