BT (British Telecom)

BT (British Telecom) Outage Report in Norbury, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norbury, Shropshire, England 12/20/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norbury, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomCraven Arms Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norbury, England

Latest outage, problems and issue reports in Norbury and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • strolltoitaly Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported from Bishop's Castle, England

    @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kid_smoke thomas (@kid_smoke) reported

    @bt_uk hi. Our Internet has dropped out multiple times today already. Status page says our area is fine, but there's clearly an issue. Please can you help?

  • Glo_Thienel Gloria Thienel Vaccination 💉done 🇬🇧🇬🇧 (@Glo_Thienel) reported

    @bt_uk Hi Understand that now,made a call but I don't want that, didn't ask for it, not customer friendly is it. Email to CEO office done,

  • CJCraig69 Craig 💙 (@CJCraig69) reported

    @bt_uk Thanks for messing up my moving house order, it was set up wrong and I had to cancel it, now the password you made me set up is not recognised. Can't do the order online as it still shows an order on account. Waiting for a letter with password. Total shambles, I am fuming.

  • James08389553 James Morris (@James08389553) reported

    @sadaplays @bt_uk It's usually an automated message and provides no help at all like but it is atleast grammatically correct.

  • mikecornes Mike. Stay at home. 3.5% 💙 🐝 🏳️‍🌈 🇪🇺 🖤 (@mikecornes) reported

    @bt_uk I ran the phone line tests as suggested, got an engineer visit booked, he came yesterday and swapped the socket box for a new one. No issues since. Thanks

  • AndrewHuxtable Andrew Huxtable (@AndrewHuxtable) reported

    @sadaplays @bt_uk You should never had settled the problem with them on the phone. Ombudsmen would have been the better way to go. It would have took longer but you would have got every penny plus more back

  • cruncher1803 Pete & Penny (@cruncher1803) reported

    @TheDogFix @bt_uk I had so many issues with BT and their price increases. Half the time they don’t understand or want to understand your problem. Now changed to Vodafone and really pleased.

  • 3seaxes Nigel Bruce (@3seaxes) reported

    We are totally sick of @bt_uk broadband service. This problem’s been running for 3 months. Numerous phone calls, 2 engineers, complaints answered a week later. No apology, no £100 rebate offer and offering their “service” to new customers at 50%. What price loyalty & service BT?

  • ScottParko Scott Parkinson (@ScottParko) reported

    @bt_uk finally a query and not a complaint. I can’t seem to split between 2.4GHz and 5GHz so I’ve got devices on 2.4 that I want on 5 and vice versa, can you help?

  • SmokingBro SmokingBro (@SmokingBro) reported

    @sadaplays @bt_uk Literally worst customer support going. I moved to Virgin cause of their mistakes.