BT (British Telecom) outages and service status in Newtonmore, Scotland

Problems in the last 24 hours in Newtonmore, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtonmore, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Robert Drummond (@robertd1981) reported 5 minutes ago

  Usual poor service from @btmailhelpdesk 87 yr old M-i-L left without help getting her ipad connected to internet using modem. Obviously can't be bothered to spend the extra few minutes to help out a customer. @bt_uk

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  Dr Pauline Nelson (@DrP_Manc) reported 11 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  Tom Tolkien (@tomtolkien) reported 12 minutes ago

  @bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.

• 
  Mini67!x (@jellywellys99) reported 16 minutes ago

  @bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful

• 
  Steve Taylor (@stevetaylor10) reported 17 minutes ago

  I have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.

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  Allan Hailstone (not Alan) (@allhailtwit) reported 18 minutes ago

  @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

• 
  duncan (@mongrelcelt) reported 18 minutes ago

  @TupperwareNFT @bt_uk Problem is both sides claim innocence. But onus is on BT to prove they made the request (community fibre can't prove an absence of something). It'll take an ombudsman to demand evidence from BT, so they've forced my hand. So pathetic for a massive corp to hide behind call centre

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  RaeRubyRae (@RaeRubyRaeK) reported 20 minutes ago

  @MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!

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  wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported 21 minutes ago

  @bt_uk been with BT for years and waiting patiently for FTTP. The checker finally went to "we're building in your area now". In May Openreach replied to their customer fibre form it would be "available in 6 to 8 weeks". Now fresh enquiry says "plan has been cancelled". Loyalty?

• 
  Brian McBride (@brian_mcbride1) reported 27 minutes ago

  @bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.