BT (British Telecom) outages and service status in Newtonmore, Scotland

Problems in the last 24 hours in Newtonmore, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtonmore, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clarissa Reilly (@clarescastle) reported 11 minutes ago

  Hello @btbusinesscare I’ve wasted hours of my life, and raised my blood pressure all afternoon trying to connect new Cloud Voice kit and set up an account. You’re the worst in the world. I can’t believe I’ve been stupid enough to sign up with you again. All that time and kind telephone help, and still unable to log in. If I still drank I’d be hitting the brandy.

• 
  Diane Thomson (@DianeThomson13) reported 13 minutes ago

  @bt_uk Hi still waiting for compensation for fault that lasted from December till March this year.Have spoken so many times and had fault logged and complaint escalated however still no compensation but you are on the ball taking out new higher payment for April.

• 
  Jordan Beale (@BeAl3r) reported 13 minutes ago

  @bt_uk @BTCare never fail to amaze with how poor your customer service is 👍 over 40 days since I claimed the reward card and still nothing. To then be told by the third party company that you never submitted my reward card claim. Pathetic to say the least. Not even sorted yet.

• 
  S B (@Mrsbarrattsingh) reported 16 minutes ago

  @btbusinesscare I am having the most awful experience, please can you help! Our internet hasn’t worked properly since August & now our landline won’t work either. I’ve been on call for over an hour and we’re still no further on!

• 
  liverpoolsnumber9 (@jorgeosbo) reported 20 minutes ago

  @btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible

• 
  Andrew Farrow (@Farrowmagic) reported 21 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  Jordan Beale (@BeAl3r) reported 24 minutes ago

  @bt_uk @BTCare never fail to amaze with how poor your customer service is 👍 over 40 days since I claimed the reward card and still nothing. To then be told by the third party company that you never submitted my reward card claim. Pathetic to say the least. Not even sorted yet.

• 
  susie dolphin (@Sudo_1962) reported 31 minutes ago

  After almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare

• 
  Paul Dilger (@paulidilge) reported 32 minutes ago

  @bt_uk Accessed from another browser, 'something went wrong'. Site simply doesn't work and is not fit for purpose #useless

• 
  Andy Packer (@Devondeac) reported 36 minutes ago

  @btbusinesscare I've been 'reaching out' to BT Business since 28th November (that's OVER FOUR Weeks) and I Still have no Internet. Customer Care has been non existent. I've been passed from dept to dept. Promises to call me back never happen. Star grading 2 out of 10 (and I'm feeling generous)