BT (British Telecom) outages and service status in Newtonmore, Scotland

Problems in the last 24 hours in Newtonmore, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtonmore, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sue Alexander (@EphemeralArc) reported 7 minutes ago

  @bt_uk Last Wednesday, my elderly mother and I phoned BT about the new digital landline service. Everything was arranged for the 28th August. Today, we received a letter from BT saying 'Sorry you're leaving' and a letter from EE who seem to assume we're changing to them. WTF?

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 8 minutes ago

  @bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 10 minutes ago

  @bt_uk @s_starrr6 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  me (@shenry1972) reported 14 minutes ago

  I'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.

• 
  Helen Wakelam (@HelenWakelam) reported 17 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  . (@SpawnSoul) reported 17 minutes ago

  @bt_uk Phoned you close to ten times. And to be fair if our postcode wasn't so limited I'd not be using your trash service. But is what it is.

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 21 minutes ago

  @bt_uk I’ve recently bought a business in Brentwood. And I have to be honest your service your communications has my other half in tears at the moment. Disgraceful doesn’t even come close to the way you’ve handled things. Please DM me for information ASAP.

• 
  carito brigante (@teddypomp) reported 24 minutes ago

  @btbusinesscare your customer care takes some beating I tell you I’d even say Evris customer care and delivery services is better than yours Absolutely appalling And as for your rude staff on the blower What a Wally he is

• 
  Giles Shaxted (@gilesshaxted) reported 31 minutes ago

  @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.

• 
  Miss🐧Magellanic🐧 (@Magellanic80) reported 32 minutes ago

  Hi @bt_uk Need a bit of help please. I've been send 5 emergency backup line telephones, when I only need one. I'm regrestered as a vulnerable customer. How do I go about sending them back and stopping further deliveries. Thanks