BT (British Telecom) outages and service status in Newcastle Emlyn, Wales

Problems in the last 24 hours in Newcastle Emlyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Emlyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Billy Kelly (@billykellyWWK) reported 6 minutes ago

  @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒

• 
  Peter Nunn (@PeterNunn3) reported 6 minutes ago

  The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 9 minutes ago

  I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

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  John (@palacejohn) reported 12 minutes ago

  @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.

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  grace hooper (@messalinahooper) reported 13 minutes ago

  @bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed

• 
  Matthew Freeman (@MattAkaSigmond) reported 16 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?

• 
  Vijay Nathwani (@vijaynathwani) reported 20 minutes ago

  @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

• 
  Nikki (@Nikki_Lou1922) reported 24 minutes ago

  @bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!

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  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 24 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Chris Dawson (@ChrisCharlesD1) reported 26 minutes ago

  @bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the