BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle Emlyn, County of Ceredigion, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle Emlyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Emlyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle Emlyn, County of Ceredigion, Wales 01/20/2026 16:35

January 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GordonS78 Gordon Smith (@GordonS78) reported

    @bt_uk reported a broadband issue yesterday morning which is affecting a number of streets around me. Got a text confirming an engineer was booked to attend next Tuesday. When I log in to MyBT, no issues are shown. How can I confirm the engineer has not been cancelled?

  • OtterMcK 🌟STARJAMMER🌟 Lord Of The Gap (@OtterMcK) reported

    @bt_uk It also means there's some services, like the one in question here, where because of my learning difficulties I forgot to update the email address... and since you discontinued the service, I have no way to access them any more. This is a 9 year old game account that I've lost.

  • DaviesJeremy Jeremy Davies (@DaviesJeremy) reported

    @broadwayptrs your service is flaky, we are 2 days with no service and your tech support see that as low priority P4 and no timely interest to resolve ! Maybe we should have stayed with @bt_uk

  • C099i St Pauls Fire (@C099i) reported

    @bt_uk Wife’s got login details and she’s away, is there anything you can do?

  • samhowson Sam Howson (@samhowson) reported

    Atrocious customer service from @bt_uk - not had internet for a *month*! The provided @EE 4G box has now decided to no longer work either. @openreachhelp still nowhere to be seen...

  • Joshjoshmma Jimmy Luke (@Joshjoshmma) reported

    @arielhelwani I never bought a single ppv. BTsport

  • Scott1984FP Scott1984FP (@Scott1984FP) reported

    Been With: @BT_Uk Since 2016 Alone At Bedford House & Both Had Settled Closed Accounts, & Both Excellent Credit History, Yet No Options Apply To Us At All @EE Credit Checks , & Can't Just Add To @BT_Uk Accounts/Bills Like Past Deals Or Sim Only Deals :( Help :(

  • ShanbhagRoshan Roshan G shanbhag (@ShanbhagRoshan) reported

    @bt_uk BT demonstrating the highest level of inefficiency in resolving total broadband downtime since 16th Nov 2022 in canning town. Life has come to a standstill and the issue is not going to be fixed till 29th. Total disappointment!

  • ClareJannetta Clare Jannetta Smith (@ClareJannetta) reported

    @bt_uk So disappointed we’re now almost 2 working days with no service & only starting to be fixed now. Really unhappy at this dismal, disjointed and totally shambolic customer service. At best, misinformation; at worst, a total fob off yesterday.

  • Mr_Peteroy peter simmons (@Mr_Peteroy) reported

    @bt_uk your customer service is shocking!