BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle Emlyn, County of Ceredigion, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle Emlyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Emlyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle Emlyn, County of Ceredigion, Wales 01/12/2026 18:05

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hotwire147 Justin Greatrix (@Hotwire147) reported

    @bt_uk No, bt told me it was an error and wasn't entitled.... Trouble was it was after the 14 days cooling off. Came across as scam rather than an admin error

  • mhughes2k Michael Hughes (@mhughes2k) reported

    @bt_uk I know that it won’t fix it faster, i work in providing IT services so thanks for pointing that out, and wouldn’t normally be bothered but this is an ENTIRE segment of a city.

  • billacres2 Bill Acres (@billacres2) reported

    @ChrisWoodsSays @ProfEdSweeney @bt_uk I found the CEO approach fruitful too. Although physics could not be overcome. Infrastructure is still poor and service patchy. It’s holding back “Global Britain”!

  • GalanthusA Angel (@GalanthusA) reported

    @art_in_textiles @bt_uk I am with BT., I find best service is by phone. Have to queue for a while but its free! Always had really pleasant and helpful employees when I have contacted them including over changing my package end of last year

  • LWallace845 Lewis Wallace (@LWallace845) reported

    @bt_uk you are the worst company ever we've wasted our whole day waiting for your engineer to come and set up our broadband and now after calling twice you tell us our appointment has been moved to March even tho the email was CONFIRMED for today?

  • StuartCowper Stuart Cowper (@StuartCowper) reported

    Impressed with @EE support last night & text based line check with @bt_uk which saw an @OpenreachHelp engineer here first thing to fix a line issue. Less impressed the fault is a result of neighbours ignoring a cable marker, digging it out, and then cutting said cable!

  • Hotwire147 Justin Greatrix (@Hotwire147) reported

    @bt_uk Joined BT on the promise of receiving an xbox last year.... Never materialised... now paying more per month than any other provider... Locked in for a further year unless I pay over 200 quid to leave. Can't wait to leave but not paying that

  • Kimmlennon Kim Marie Lennon (@Kimmlennon) reported

    @Matthew_Wright @virginmedia Change to @bt_uk. Never any problems.

  • Xihha Maddy (@Xihha) reported

    @JustEatUK @lynseyhipgrave1 @btsport That's about how shocked I was when I found out that despite customer services confirming my order was not delivered you are refusing to send a replacement order or refund me so I can reorder

  • kevinhandley Kevin Handley (@kevinhandley) reported

    @bt_uk Can she give your engineers tips to fix a fault in under a week?