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BT (British Telecom)

BT (British Telecom) outages and service status in Newcastle Emlyn, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Newcastle Emlyn, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle Emlyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Emlyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WalkerDevon1922
    Robert Walker 🚜 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@WalkerDevon1922) reported

    @BTGroup @bt_uk I have an ongoing complaint since 8th May. Today it was closed with no phone call, no explanation, no contact. The issue is still ongoing and you owe me money. I have reopened complaint but this needs escalating.

  • BikerBerni
    Berni (@BikerBerni) reported

    @bt_uk I have spent days trying to get email to work, My BT is not working, now I am told they have major ongoing problems! What have they done to tell their customers what is happening, nothing, yet they can still text to say the bill has been raised

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    .@bt_uk £37.44 Hilarious & insulting. 3 failed visits. 50+ calls to your utterly hopeless 'guides'. Multiple documented lies & broken promises. We have all the evidence, call recordings & video. We suggest you reconsider & seriously revise this pathetic 'compensation'?

  • mertisbrilliant
    Mert (@mertisbrilliant) reported

    @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?

  • DaveKendallPho1
    Dave Kendall (@DaveKendallPho1) reported

    @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.

  • Johnty14
    John Richards (@Johnty14) reported

    @bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.

  • johnconner05
    john conner (@johnconner05) reported

    @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

  • BDubleYou
    Brian Waters (@BDubleYou) reported

    @Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...

  • MikeyBarbatoo94
    MikeyyBarbatoo. (@MikeyBarbatoo94) reported

    @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    Well the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)