BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle Emlyn, County of Ceredigion, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle Emlyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle Emlyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle Emlyn, County of Ceredigion, Wales 01/15/2026 15:30

January 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • martynkelly Martyn Kelly (@martynkelly) reported

    @bt_uk As a BT customer, if I log into My BT, it says I can't get any broadband upgrades past 67mbps copper, but if I visit your site and say I'm not a BT customer, I'm offered up to 900mbps fttp. Why is this, out of interest? What do I have to do to get fttp? Cancel and sign up?

  • InRegardz Jim Regardz (@InRegardz) reported

    @bt_uk Why ******** am I getting like 6.5mbs download and like 1.4 upload ? I pay 45 a month I should be getting up to 70mbps download band 20 upload !!! ******** is wrong with your **** internet !!!!

  • Officialsurjku1 Officialsurjkumar (@Officialsurjku1) reported

    @bt_uk only been a customer 2months and getting intermittent wifi, now 4am and no wifi???? #btbroadband

  • nicolaeades Nicola_Eades (@nicolaeades) reported

    @BTCare trying to get access to my online billing. Live chat is impossible and going round in a circle as I don’t have a BT landline. Please can you help me! When I login online I just get old services cancelled at an old address, not what I currently have!

  • spoonlamp spoonlamp (@spoonlamp) reported

    @bt_uk Hi - we've just lost phone and braodband into the house. The little line-checker bot says there's an incident in my area and I should be back up in 24hrs - is that normal? I'm home with Covid and the streaming is keeping me sane...

  • davemurdoch2022 Dave Murdoch (@davemurdoch2022) reported

    @TheNealSawyer @btsport what's the aim in tweeting this crap neal

  • Uberseehandel Robin St.Clair (@Uberseehandel) reported

    @bt_uk I think that BT got a response from the DWP database and decided there wasn't a 100% match on the surname, BT doesn't have my NI number or DOB, which I filled in, so reported that the surname was "wrong". I'm used to this problem, but not all computer systems can cope.

  • jon_wensley Jon Wensley (@jon_wensley) reported

    @bt_uk Hello. I am trying to speak to someone ( or do a online chat) about my bill …. and i cannot find a number where i can speak to someone . Your 0800 800150 number is useless . Why do you make it so difficult to get through . Your customer service is appalling .

  • redtom86 Tom (@redtom86) reported

    Still don’t get Naby Keita. I am not a fan of “pundits” but two perfect examples were given on @btsport of Keita this evening leaving huge gaps with his lack of tactical discipline and ultimately being very poor for 2 Benfica goals. He has talent, but too much of a liability.

  • Uberseehandel Robin St.Clair (@Uberseehandel) reported

    @bt_uk Guys, My surname has a . (full stop) in it. myBT doesn't handle this, so when BT checks the external database, it can't get a match, and I can't proceed . . . . This is infuriating, some help is required, please 🫤