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BT (British Telecom)

BT (British Telecom) Outage Report in Mayfield, East Sussex, England

Why is my BT (British Telecom) service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Mayfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Mayfield, England

The most recent BT (British Telecom) outage reports came from the following cities: Uckfield, East Grinstead, Royal Tunbridge Wells, Edenbridge, Hailsham, and Heathfield.

CityProblem TypeReport Time
Uckfield Internet 3 days ago
East Grinstead Wi-fi 4 days ago
Royal Tunbridge Wells Internet 9 days ago
Edenbridge Internet 10 days ago
Royal Tunbridge Wells Phone 12 days ago
Uckfield Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mayfield, England

Latest outage, problems and issue reports in Mayfield and nearby locations:

  • Captured_Cupid
    Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • Tim_J_Murray
    Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • afc_rc
    rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • cookyh
    Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • helsdell
    Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • MarkHansell1
    Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • stubro1970
    Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • dragonsigns
    Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • stubro1970
    Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • MarkHansell1
    Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • dansands
    Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • lewiswinwood
    Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • kevcorb
    Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • callyauckland
    caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • helsdell
    Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieWhite1978
    jamie white (@JamieWhite1978) reported

    @bt_uk why do I keep getting weekly calls from BT telling me my WiFi connection is slow. I tell them to speak to the engineers if a problem.

  • kasima5016
    Kasim ali (@kasima5016) reported

    @bt_uk is there a problem with the bt app? Im trying to pay my bill but it keeps logging me out

  • DuxburySam
    Sam Duxbury (@DuxburySam) reported

    @bt_uk No you don’t my internet is crap.

  • HelenMaryPike
    🎶 #WelcomeToTheBrexit , we got fun and games! 🎶 (@HelenMaryPike) reported

    Buck up @BTCare . Reliably...****

  • LisaHodgkinson5
    Lisa Hodgkinson (@LisaHodgkinson5) reported

    @ltinley @bt_uk Sounds as bad as my broadband does that!!

  • jenhusdan
    Jen Husdan (@jenhusdan) reported

    @bt_uk I have no service. I am trying to work. This is absolutely unacceptable and your engineer last week said there’s nothing you can do. I need a solution as I cant work right now. I have NO service, it works for 5 seconds then disconnects I’ve not been able to do anything today yet

  • hibsnibs
    Lynne H (@hibsnibs) reported

    @bt_uk @bt_uk why exactly are you relying on one sole member of your team to sort this out? What has to happen for you to work together as a company to provide a communications service?

  • derekwalmsley
    derek walmsley (@derekwalmsley) reported

    Horrible @bt_uk broadband “go get ‘em Paula” advert. “She was flying high just a few months ago...” Hinting workers should pay extra for their own job infrastructure. Internet connection shaming

  • hibsnibs
    Lynne H (@hibsnibs) reported

    @bt_uk then on 18 Jan when it was flagged as a problem, your internal comms could have EFFECTIVELY passed a message to the faults team so that...

  • hibsnibs
    Lynne H (@hibsnibs) reported

    @bt_uk you are still failing to provide a service I've been waiting for since 18 Jan. This needs an engineer today to get it stored.