BT (British Telecom) Outage Report in Mayfield, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Mayfield, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, East Grinstead, Crowborough and Hailsham.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| East Grinstead |
||
| Crowborough |
Wi-fi | |
| Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
Total Blackout | |
| Royal Tunbridge Wells |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Mayfield, England
Latest outage, problems and issue reports in Mayfield and nearby locations:
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Cheryl #JohnsonOut 💙
(@buzyizzy21) reported
from
Uckfield, England
@bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Lewis Winwood
(@lewiswinwood) reported
from
Edenbridge, England
This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Dan Sands
(@dansands) reported
from
East Grinstead, England
@bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nova-Bay
(@NovaBay4) reported
@bt_uk @earlythorn Peter they are chatting rubbish to you. We have no landline and no internet for over 48hrs. They said engineer was coming out today he never showed. And they expect us to wait two weeks for it be fixed when I work from home. I spoke to three different staff members Lisa & Roshan
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Akif
(@Ak1fK) reported
@bt_uk Is it too late to cancel? One of the neighbours o the next road just dropped the parcel over
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Akif
(@Ak1fK) reported
@bt_uk Thanks. I can chase you Royal Mail tomorrow (I don’t think their customer services are open on sundays?)
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ben
(@benjpo) reported
@bt_uk I get 150/30mbs on my G-fast connection and I get approx 28/2mbs on the mini hub so it’s quite a difference. It’s the upload which is the real problem, I can’t even make video calls properly
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Leon ........
(@scousedel) reported
@Jukeyz You want my btsport login lad?
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare I’ve been forwarded a copy of YOUR ’update’ to BT, so lets begin <Please can the CP case manage this and set the customer's expectations, as he's advised us he's not had any updates or timescales> so, first of all, Please point me to where I claim not to have had updates FROM BT
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Talitha Pringle
(@TaggieTweets) reported
.@btsport, my bfs bought a month pass through the site to use on ps5. He's realised the app is absolute **** & wants to change it to sky to have as a channel. He rang customer service within 15 mins of activating & was told no. Can you fix this? #BTSport #ShitService #SortHimOut
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare I only get updates from BT on dates YOU dictate to them-Openreachs ’we’ve no update’ isn’t even an update. Breathtaking lack of awareness. ‘Update’ rather suggests that something has progressed, but it hasn’t, similar to the way that you use the word help in @Openreachhelp
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SJP 🦋🦊🦔🌳
(@earlythorn) reported
@bt_uk Thank You I've spoken to a BT rep via phone and am told that the issue is @OpenreachHelp and that we'll be without a landline, usable Broadband until mid October. but never mind I and several others in the street can just keep paying for something we haven't got. stay safe
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TJ
(@curvyfml) reported
@bt_uk is there a problem with your app? Trying to pay my bill and it gets as far as verify with my bank app and then won’t accept the verification!