BT (British Telecom)

BT (British Telecom) Outage Report in Mayfield, East Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfield, East Sussex, England 12/09/2025 08:25

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfield, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, East Grinstead and Crowborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomEast Grinstead E-mail
United KingdomCrowborough Wi-fi
United KingdomRoyal Tunbridge Wells Internet
United KingdomRoyal Tunbridge Wells Total Blackout
United KingdomRoyal Tunbridge Wells Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mayfield, England

Latest outage, problems and issue reports in Mayfield and nearby locations:

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    @bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mark4thorne Mark Houlbrook (@mark4thorne) reported

    @bt_uk Could you please provide me with a direct telephone number to your customer services for me to contact on behalf of a resident. Everything is website or email based which is not helpful for residents who need to speak first hand. The service to the public is rather poor.

  • rachcoasters rachnrollercoasters (@rachcoasters) reported

    @bt_uk I was meant to have an engineer out this morning and i've checked online and its saying the visit is complete but NO ONE HAS BEEN HERE! This is the second time you've cancelled an appointment without checking with me because you assumed the issue was fixed when it wasn't.

  • TomUKlive TomUK (@TomUKlive) reported

    @ItsZoil @bt_uk 😐 fix his internet

  • AnniePShoreham Ann Palmer (@AnniePShoreham) reported

    @Burtersett @bt_uk Engineer back this week to see if initial set up needs adjustment. Fingers crossed that’s the issue 🤞

  • MyTechTips44 MyTechTips (@MyTechTips44) reported

    Is there absolutely nothing that can be done to rid us of the endless scam calls from Amazon and the like? I use BT call protect but when scammers use a seemingly limitless number of computer-generated (virtual) numbers it is a never-ending battle. @bt_uk

  • DevOpsSteveW Stephen Walters (@DevOpsSteveW) reported

    Dear @bt_uk, I want view my last bill. When I select “Your bills > Your billing history” I get asked to login. On login, it sends me to the “Make a Payment page”. And so I go round and round in circles. I don’t want to make a payment. I pay on DD. I WANT to view my bill!!!

  • Drucey9 Tom Druce (@Drucey9) reported

    @bt_uk further to my complaint I made this morning, I’d like to say that the response and the customer service I received to resolve my issue was great! And thank all those involved.

  • janskells janet skells (@janskells) reported

    @btsportmotogp @gavinemmett Unfortunately I can no longer watch motogp on btsport as a pensioner I cannot afford the £20 a month so had to cancel it. Very sad.

  • iamdk82 DK (@iamdk82) reported

    @bt_uk or @EE Can you provide me better Fraud & SPAM protection? Will be happy to move out from @virginmedia as they don’t seem to care for a pain faced by a customer.

  • TomlissonDarren Darren Tomlisson (@TomlissonDarren) reported

    @btbusinesscare Help!! Following successful connection of our business broadband and tel line, it has now been switched off. The disparity between the call centre and people on the field is unbelievable. We need it reconnected ASAP to trade