BT (British Telecom) Outage Report in Mayfield, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Mayfield, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, East Grinstead and Crowborough.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| East Grinstead |
||
| Crowborough |
Wi-fi | |
| Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
Total Blackout | |
| Royal Tunbridge Wells |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Mayfield, England
Latest outage, problems and issue reports in Mayfield and nearby locations:
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Cheryl #JohnsonOut 💙
(@buzyizzy21) reported
from
Uckfield, England
@bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Dan Sands
(@dansands) reported
from
East Grinstead, England
@bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mand Lou
(@waltonclan) reported
@bt_uk I am joint account holder helping my dad with his bills. My dad has somehow blocked my mobile phone so I cannot contact him. Please can you help asap
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Yasmina Aznagui
(@YasminaAznagui) reported
I don’t recommend @bt_uk I have wait 2 weeks for the activation broadband, It was supposed to be on 10th Monday and today they said that I have to wait till 14th Friday to fix the problem. It’s crazy to wait all this time. I have called them every day. So bad 3 weeks of waiting
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Rene
(@lrl014) reported
@bt_uk How do I rebook my Home Tech Expert? They were supposed to come today, 8-10am but no one came. The call centre operative tried to help but didn’t have much info with her. This is the THIRD time l’m having to schedule the engineer. From a comms POV, this is very poor.
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Burger
(@Burger18759609) reported
@btsport can you open DMs with me please? I’ve got a problem I need help with
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Andrew Jackson
(@ajax0371) reported
Absolutely appalling service from @BTBusiness and @btbusinesscare today. Apparently two companies with the same name, logo and the phrase telecommunications in their name can't communicate with one another.
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enlyth
(@enlyth) reported
@bt_uk @MattIPv4 What if I don't have a landline number with you and my broadband is down?
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Matt Cowley 🎃
(@MattIPv4) reported
@bt_uk y'all okay? Just had the broadband die, and y'all help pages are completely scuffed too...
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Pet Cotterell
(@petcotterell) reported
@btsport - I hope you have some better commentators for the T20, the ones today are awful 😞
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Nick Moulsdale
(@nickmoul) reported
@bt_uk So the nice open reach engineer came and confirmed there’s no BT digital phone equipment which will work in my house. As a vulnerable user on priority service register I need a system that’ll work 24/7 throughout the house even in a powercut. No BT digital phones can be boosted.
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Grant Jones
(@TsukiWaza) reported
@bt_uk Already spoken to someone Anne, your system has had it due for delivery on the 13th October ever since I placed the order. Even if you sent it out today on a next day service with no Royal Mail strike there’s no guarantee it would arrive for an engineer visit between 8am & 1pm.