BT (British Telecom)

BT (British Telecom) Outage Report in Llandudno Junction, Conwy, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llandudno Junction, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llandudno Junction and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llandudno Junction, Conwy, Wales 01/12/2026 06:30

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Llandudno Junction, Wales

Latest outage, problems and issue reports in Llandudno Junction and nearby locations:

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Maltkilncottage Malt Kiln Cottage (@Maltkilncottage) reported

    @bt_uk interesting that although I raised a complaint regarding a data breach, being told I’ll receive a call back in 48 hrs, I receive an email stating the case has been closed. Disappointing and woeful service.

  • RogerioLinica Rogerio Linica (@RogerioLinica) reported

    @bt_uk Hi StephB It's shocking that she was told to have a contact today and she is still sitting in her bedroom waiting for a call as her mobile had a poor signal there as well. How can BT do this with elder and vulnerable lady? This is just getting worse.

  • stimpakman Stimpakman (@stimpakman) reported

    @bt_uk I think its a problem with openreach. I'm with @Plusnet. I can DM you my postcode if that's any good?

  • AndyE1878 Andy E 2 🇵🇸 (@AndyE1878) reported

    @bt_uk What is the policy on the mini hub being activated? WiFi has dropped out 33 times in the past 2 days from data the person I just spoke to could see but she wouldn't activate it. Engineer booked but similar problem last year and mini hub activated immediately.

  • danjacksonP Dan Jackson (@danjacksonP) reported

    @bt_uk after messing up my upgrade as a house move, you’ve left me without internet for 3 weeks. Your dongle is garbage, cuts out every 20 minutes and for whatever reason, you can’t turn my internet back on. Used all data on two phones. Your service is an absolute joke.

  • islay13 Anne McConnell ☘☘🦋🦋 (@islay13) reported

    @thomas_bhoy @bt_uk Definitely worth a call for sure. Elderly people don't need to be pestered like that, causing stress needlessly. Surely it can't be that difficult to cancel an account these days, its all done by a press of a button.

  • freshold_uk Freshold (@freshold_uk) reported

    @bt_uk No it’s still a problem. The download is fairly slow by today’s standards, but the upload is so bad it’s stifling.

  • LowK3yExistence LowK3yExistence (@LowK3yExistence) reported

    @bt_uk @OpenreachHelp hi I’ve been facing an internet issue for awhile now. Contractors installed fttp down my area and redirected my service somewhere else. It has now been reconnected but speeds are so low it’s unusable. I’ve had 5 engineers now. Please help.

  • ___13245 🔴⚪️ (@___13245) reported

    @btsport @JoeJoyceBoxing AJ Fury is never gonna happen

  • Ak1fK Akif (@Ak1fK) reported

    Hey @bt_uk! Quick question: what does it mean to be high priority one? Apparently my complaint/order was elevated to that a week ago but still nothing has been fixed. I keep on getting told OpenReach know what the issue is and it’ll be 48 hours - but this was 1,344 hours ago…