BT (British Telecom)

BT (British Telecom) Outage Report in Llandudno Junction, Conwy, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llandudno Junction, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llandudno Junction and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llandudno Junction, Conwy, Wales 01/25/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Llandudno Junction, Wales

Latest outage, problems and issue reports in Llandudno Junction and nearby locations:

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jones_Clouseau Jones Clouseau (@Jones_Clouseau) reported

    @bt_uk Ah.. another “deflected” answer similar to all the answers I had with your agents. How about I cancel this Halo service that does not do what you said it would? I am standing by eagerly for another deflected answer… and a corporate line on cancellation policy…

  • covensky Rav (@covensky) reported

    @bt_uk been trying to get through to your call centre as want to cancel my BT broadband, been stuck on hold for 25 minutes so far, any chance my call will be answered ? surely you can employ more staff instead of keeping people waiting

  • queenofslothsss soup girl (@queenofslothsss) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp how can it go wrong this many times and you just continue to not do anything…BT 4G hubs promised and never delivered. I’m taking my complaint to the communication ombudsman.

  • NotTheDoctor999 DR (@NotTheDoctor999) reported

    @bt_uk are your customers experiencing outages in M9 area or is it just @TalkTalk affected and seemingly indifferent about resolving the issue with any urgency?

  • RoseSallufi Rosemarie Sallufi (@RoseSallufi) reported

    @bt_uk WHAT A JOKE! You can't even notify my mother who is a vunerable customer that you are taking her landline down for maintenance....Then you cannot communicate to a real or helpful person anywhere to get support. Considering u r a Comms company YOUR COMMUNICATION IS A BLOODY JOKE

  • llygad_y_nos Daisy デイジー 🌼🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@llygad_y_nos) reported

    If anyone could advise me about writing to an ombudsman I would appreciate it. And if @BBCRadioWales fancy a segment on how impossible it is to get @bt_uk to fix your broadband in rural wales do let me know 👀

  • stacey06129090 stacey (@stacey06129090) reported

    @bt_uk not impressed that my complaint has been closed with no contact from a manager as informed! Poor customer service from bt who are offering a terrible service

  • ASidelnyk Alex (@ASidelnyk) reported

    @bt_uk nice to see my broadband is down with an estimated fix for midnight tomorrow! Extremely frustrating as I'm WFH this week.

  • desktopgenie Desktop Genie (@desktopgenie) reported

    @bt_uk struggling to get caller ID reactivated on my 87 years old dads landline, and struggling to get any help from your website

  • MaryxSSS Mary ✌🏿 (@MaryxSSS) reported

    @bt_uk hello , I’ve had no internet for 2 days now and an engineer has come out this morning and the problem Is still not resolved :// this is poor, considering I’m wfh