BT (British Telecom)

BT (British Telecom) Outage Report in Llandudno Junction, Conwy, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llandudno Junction, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llandudno Junction and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llandudno Junction, Conwy, Wales 01/11/2026 09:55

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Llandudno Junction, Wales

Latest outage, problems and issue reports in Llandudno Junction and nearby locations:

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • KarenNWoodham Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • AchinthaT Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales

    @bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsNuka_ Nuka (@ThisIsNuka_) reported

    Had no issues with @bt_uk at all for a year and a half, then in the space of two days, the entire platform implodes. Little to no connectivity, and now, there's literally just flat out no broadband connection coming in. HaVe yoU TeSteD yoUr iNterNeT sPeeD

  • nongardener Pauline (@nongardener) reported

    @bt_uk @bt_ukOrdered 28/5 never arrived. Another ordered 5/6  that hasn't arrived.  If i want to end my contract I'm expected to pay a cancellation fee. Said the condescending female. The service is not what I signed up for. 2/3

  • DyslexicMech Nick F-D (@DyslexicMech) reported

    @bt_uk But if different providers are on a line (vodaphone) that we are moving to and not set a move in motion the order gets rejected and if our buyers place an order (Plusnet) on our line, our services are set to cancel and we are blocked from moving them....(Sky).

  • Bogder2 Bogder (@Bogder2) reported

    @daz_grumpy @btsport @rioferdy5 👏👏👏👏 although never gonna happen

  • Caitlin_045 Caitlin (@Caitlin_045) reported

    @bt_uk I’ve had non stop problems with my WiFi connection today and just been cut off waiting to speak to customer service! Complete nightmare of a service!

  • DrAnnieGray Annie Gray (@DrAnnieGray) reported

    Happy to report that the @BTCare engineers working down our road for about 50 years now remain on form. Have cut broadband to half the area and gone home for tea. 👏 Second time in 6 weeks. Happily it's not like anyone is wfh or anything. OH WAIT.

  • G3XLW David Powell (@G3XLW) reported

    @bt_uk Reported a fault on our landline on 16 May. Have had a couple of engineer visits but no fix yet. Every day your 'track faults' page promises 'we aim to fix this by the end of [tomorrow]'. With no mobile coverage indoors, we need this line failure repaired.

  • defiaye Brave (@defiaye) reported

    As usual my internet is down with @bt_uk refusing to reply to texts or Twitter DMs.

  • SAMBeastDavid David Foxen (@SAMBeastDavid) reported

    Really poor Internet service from @bt_uk today. Constantly dropping in and out. Really good when I've just started with a new client!!

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported

    @bt_uk I’ve had to text to say he is on his way. But no sign of him an also not answering the phone number he has provided. Bit poor this !