BT (British Telecom)

BT (British Telecom) Outage Report in Kildonnan, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kildonnan, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kildonnan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kildonnan, Highland, Scotland 11/20/2025 03:35

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EddieDennis1986 Eddie Dennis (@EddieDennis1986) reported

    @Piemanpauly You’ve obviously never met the front row at BTSport

  • RickScobey Rick Scobey (@RickScobey) reported

    Guardian @BusinessDesk - please do a story on how @bt_uk is failing on customer service - we've waited 8 weeks for broadband service to be moved to new house

  • pdagnall82 daggers (@pdagnall82) reported

    @bt_uk My internet connection has gone down no WiFi so not that unbreakable

  • littlet363 Scarlett Conti (@littlet363) reported

    @bt_uk I’m in absolute bits. I’ve had terrible service from you, lies and the actual product is awful. I was missold. Was waiting for all my equipment which took me out of the ‘cooling off’ period by 1 WEEK! And I’m told I can’t cancel even though what you’re offering 1/2

  • RickScobey Rick Scobey (@RickScobey) reported

    Calling @BBCBusiness - please do a story on how @bt_uk is failing on customer service - we've waited 8 weeks for broadband service to be moved to new house

  • larapawson Lara Pawson (@larapawson) reported

    3/ Do you think it's OK to leave a couple in their 80s with multiple health problems without a means to call emergency services or their family? @MarcAllera Ripping out their @bt_uk copper line has caused no end of stress, anxiety and huge difficulty for my parents. Why did you?

  • RickScobey Rick Scobey (@RickScobey) reported

    @bt_uk I have literally spoken to your office every day this week -- and each person makes a mistake, and I have to start all over: our order to move broadband was not correctly placed, mini hub sent to wrong address, managers don't call back as promised. Truly inexcusable service.

  • MartinAbell17 Martin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MartinAbell17) reported

    @bt_uk idea of customer service is to increase prices without notice and deal with complaints like an irritation. Time to move my broadband to @skytv

  • littlet363 Scarlett Conti (@littlet363) reported

    @bt_uk I thought I had 30 days for the TV service. I want to cancel the TV but keep broadband. What I was promised is not what I got. I’m told I’ve got to pay £300 to get out of my contract. I work for a council… recently just gotten over a huge mental breakdown and illness 2/3

  • johnfowlie John Fowlie (@johnfowlie) reported

    @btbusinesscare absolutely unacceptable service from BT this morning. New install of broadband has cut off phone lines completely with no one taking responsibility to reinstate them. As a pharmacy our phone line is essential and this failure is putting patients at risk