BT (British Telecom) outages and service status in Kildonnan, Scotland

Problems in the last 24 hours in Kildonnan, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kildonnan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica (@Jessica67669786) reported 1 minute ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  Kenta (@nemurikyosirou) reported 5 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  gary tordoff (@chinleyman) reported 6 minutes ago

  @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.

• 
  Shama Women's Centre (@shamacentre) reported 7 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  David Sinfield (@omotforest) reported 7 minutes ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

• 
  Ma$joe (@Twoostep22) reported 10 minutes ago

  @bt_uk you are truly the worst company for customer service.

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  Jon Chadwick (@JonD_Chadwick) reported 11 minutes ago

  @bt_uk Thanks, but there has to be someone in BT who can fix an email problem? It might not be you, but there has to be someone?

• 
  jack250213 (@e4290936) reported 12 minutes ago

  @bt_uk BT took it upon itself to close the official complaint. (My comment)

• 
  Greg Ruthen (@GregRuthen) reported 13 minutes ago

  @bt_uk What’s going on email not working, can’t get into My BT and now speeds dropping to 109mg to 145 after factory you carried. No record of this as promised. Claims for £100 not happening, monitor for week…in other words cant be honest.. Have you been Hacked .?

• 
  Alexandra O'Byrne (@AlexaOByrne) reported 16 minutes ago

  @bt_uk @stokeygurl I’ve not been able to get into my online account for weeks due to a fault caused when BT upgraded their system a few weeks ago. No account access for weeks, BT cannot help and hence I’m now taking my landline, broadband and mobile contracts elsewhere! Loyal customer since 1993!