BT (British Telecom) outages and service status in Kildonnan, Scotland

Problems in the last 24 hours in Kildonnan, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kildonnan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported 4 minutes ago

  @bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??

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  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 7 minutes ago

  @bt_uk After yesterday’s direct messages with one of your employees I thought this problem would be resolved. Unfortunately, that is already been dashed by your total ignorance not to help after you promised me you would help. It would be elevated to a higher level . Nothing.

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  star6 (@s_starrr6) reported 8 minutes ago

  @bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious

• 
  Carol Lord (@CarolLo58903853) reported 9 minutes ago

  @bt_uk And I've missed 2 calls this afternoon due to my poor mobile signal. But no message left or any info.

• 
  Liz Grassby-Davies (@cricketmadboxer) reported 10 minutes ago

  What has happened to BT? Changed broadband and calls from Sky to BT for my 91 year old father. It has been one problem after another. Order had to be redone. Dad had no service despite needing careline. Now they want to charge £80 for a router that we sent back @bt_uk help

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  lauren. (@cyberbeautiful) reported 12 minutes ago

  Why do you never answer the damn phone!?! @bt_uk

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  👀 (@StefanFerrol) reported 17 minutes ago

  @_mowgli73 @bt_uk Mines down too and I’m very much in contract

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  Rob (Furbs) Furber who will K.B.O (@Illtydeyes) reported 18 minutes ago

  @bt_uk When oh when are you going to FIX your on line software to tell me what my options are for upgrading my Broadband agreement. You have been saying for a YEAR your options didn't load this time but we're working to fix it? #Shambles

• 
  huw (@jonsie) reported 21 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 22 minutes ago

  @bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.