BT (British Telecom)

BT (British Telecom) Outage Report in Kildonnan, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kildonnan, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kildonnan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kildonnan, Highland, Scotland 02/08/2026 16:40

February 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mawiltshire Marysia Chance (@mawiltshire) reported

    @bt_uk a week into a fault 4 engineers visits and daily calls to CS to repeatedly explain the same thing; still no broadband. Complaint logged = utterly pointless as you do NOTHING. When do i get my money back for a truly shocking service and get my broadband actually working?

  • KatyElleBlake Katy Markham (@KatyElleBlake) reported

    @bt_uk Thanks. That says no issues; and has since it started. Is it possible that the hub is broken? Could we get a new one, if so?

  • graham641 GRVY Graham6 (@graham641) reported

    @Bubbles_A4PD @bt_uk Yep, the customer service is shocking these days especially after they merged with EE.

  • graham641 GRVY Graham6 (@graham641) reported

    @Bubbles_A4PD @bt_uk Doesn't surprise me about BT these days, a mate of mine had a lot of issues with their TV and Broadband. He ended up taking the matter up with the Communications Ombudsman and got all his money back. It's a shame BT are like this these days, my dad used to work for them.

  • Sallyb1963 Sally Hughes (@Sallyb1963) reported

    @bt_Uk can you advise if there is a broadband outage in the SN4 postcode?

  • snoobzie Shaun (@snoobzie) reported

    @TwistedTim76 @bt_uk @EXCEL I wish, I’m in the middle of a midlands town, and the broadband is shocking, no virgin media access, so limited to wry slow adsl speeds

  • JFOF533 JFOF (@JFOF533) reported

    @bt_uk @MoneyTelegraph on April 28 you closed email accounts attached to my BT package (I pay you monthly by direct debit and you are happily charging me) with no warning. I called to ask for them to be reinstated and I am still waiting. Not very good service

  • misakimi82 misakimi82 (@misakimi82) reported

    @bt_uk Absolutely AWFUL service! I've never been so appalled by a company in my life. ELEVEN people I've spoken to now and none of them had any customer care skills. Yes we need to be nice in these times but you still need to care about your customers.

  • mikeslate21 Michael Slate (@mikeslate21) reported

    @bt_uk I'm homeless and I'm using the BT Open WiFi. And every time I've tried connecting today it's says no Internet access. Not even asking for my login details. ME8 9PN. Ive connected else were. But this is where I stay. Can you help? Thank you.

  • Lynn50381280 Lynn (@Lynn50381280) reported

    @bt_uk Hello, my broadband has broken for 5 weeks. And BT staff should contact me yesterday to tell me Openreach team fixing process. Today, my broadband still cannot being use.