BT (British Telecom)

BT (British Telecom) Outage Report in Kildonnan, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kildonnan, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kildonnan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kildonnan, Highland, Scotland 01/08/2026 09:05

January 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alistai27828296 alistair bell (@alistai27828296) reported

    @bt_uk Really deflated after spending 30 minutes on poor chat service offered by BT. All i wanted was if BT could recommend a wifi extension model that is compatible with my router as the last one i bought didn’t work. I didn’t realise how pants the customer services options are

  • MikeWilman2 Mike Wilman (@MikeWilman2) reported

    @bt_uk terrible service from BT. I am a brand new customer - service I am getting is terrible. I’m shocked you can treat new customers this badly. No customer care whatsoever

  • HennaWalsh Hannah (@HennaWalsh) reported

    @bt_uk I’ve requested the packet to return my BT kit three times and it’s not turned up. The address is correct in my portal, please can I have some help so I’m not stuck on the phone again for request #4? Thanks!

  • NinaSimone2021 #nomasksinclass #usforthemuk (@NinaSimone2021) reported

    @bt_uk Yeah, why do you not ever contact your elderly customers and tell them they are paying way to much for services they never used in 8 years????

  • GrudzinskiRg RichardG (@GrudzinskiRg) reported

    @BTCare how do I make an official complaint against BT… not an internal one as have made 3 of those so far with no result. Surely there is an ombudsman… care to point me in the right direction? #bt #btinternet #btfail

  • RoyFinc65882314 Roy Finch (@RoyFinc65882314) reported

    @England @bt_uk Nobody stood out. Average to poor for me.

  • NeilNor06141709 Neil Norris (@NeilNor06141709) reported

    @bt_uk i can't check my service status as I don't have a phone number, I'm broadband only. But I have no internet 😭😭

  • helenlclarke Helen Clarke MBE (@helenlclarke) reported

    Hoping that our issue can be resolved today. Our contact remains available to take a call at any time. Not sure what happened yesterday as no call made? Come on @bt_uk please sort this out and get our landline back up and running. We need it sorting NOW!

  • pfgill69 Paul F Gill (@pfgill69) reported

    @virginmedia Think I am going to give up. Your colleague told me he would “ring me back in 10 minutes”. That was 35 mins ago. How long do I have to wait before I call it a day completely and just move on? Will I get such poor service with @bt_uk or @EE or any other provider? #JokeOfAService

  • kevinhorner4 kevin horner (@kevinhorner4) reported

    @btbusinesscare Hi we are BT customers business and are have issues with Bt outlook logging in, loading then refresh and error screen appears