Is BT (British Telecom) having an outage in Keynsham, Bath and North East Somerset, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Keynsham, Bath and North East Somerset, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Keynsham, Bath and North East Somerset, England

September 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (60.27%)
  • Phone (15.75%)
  • E-mail (8.90%)
  • Wi-fi (6.85%)
  • Total Blackout (5.14%)
  • TV (3.08%)

BT (British Telecom) Outage Map Near Keynsham, Bath and North East Somerset, England

The most recent outage reports and issues originated from Bristol, Bath, Keynsham, and Bathford.

BT (British Telecom) in Keynsham, Bath and North East Somerset, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Keynsham, Bath and North East Somerset, England

Latest outage, problems and issue reports in Keynsham, Bath and North East Somerset, England and nearby locations:
  • _roy_williams
    roy (@_roy_williams) reported from Bathford, England

    @btsportmotogp @btsport @MotoGP @suziperry @texastornado5 @gavinemmett @NeilHodgson100 @MichaelLaverty @JamesMToseland Now this is how to act over bad sportsmanship

  • Sam__P
    Sam Pounsberry (@Sam__P) reported from Bristol, England

    Any of my twitter friends have a btsport login that I could use for the afternoon?

  • lg_confidential
    lg_confidential (@lg_confidential) reported from Keynsham, England

    @BTCare With all due respect you’re telling me that I can solve my internet woes by using your online shop when I don’t have the internet!! Wouldn’t it be proper customer service for BT to just send us a dongle?

  • Scottmccluskey_
    Scott McCluskey (@Scottmccluskey_) reported from Bristol, England

    @BTCare Trying to take out a package online. But address won’t verify due to ‘bt website technical issue’(quote from your online chat- I have transcript) Therefore being told to call. But the phone agents can’t give me online packages. So I am being penalised for a fault on your website

  • Scottmccluskey_
    Scott McCluskey (@Scottmccluskey_) reported from Bristol, England

    @BTCare awful service from your phone agents and online chat agents. Constantly being passed back to either one. Happened 6 times now and I’m trying to give you business as a new customer!!! Really not reflecting well on BT as my first time dealing with you. Can anyone HELP!?

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare @OpenreachHelp Appreciate they are a busy team, totally get that, but they knew about our go-live on the 1st and had done for at least 2 weeks. We’re no pre-checks done, before the concierge service got in touch to say it’s all ok, we’re moving your on 1st.

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare @OpenreachHelp Would becoming a Business customer get us any quicker turn around? A review 5 days on from our supposed go-live is not acceptable, especially when we don’t know what that ‘review’ consists of. What is the review, in technical detail? We’re paying for a service we don’t have.

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare My housemate was told there were no lines available, there would be a review on the 6th, but that means nothing, what does a review mean? We need it sorting, @OpenreachHelp, can you assist please? You told me yesterday to speak to my ISP (BT) but it’s an issue your side.

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare This is costing us money, my housemate has kids so works from home to support them. But can’t because of no internet. This needs sorting.

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare Hi Paula, no, all we heard was there is a ‘review’ on the 6th, 5 days after we were supposed to go live. ... the communication has been poor, we have had to ring to get updates, if they are out of lines in the CAB whats going to happen to get us connected? A new card? 1/2

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare We don’t know unfortunately, as have only just move in, I’m guessing it would have done between us and the previous tenants, but I could say how long, I have all the account details and address if that would help?.

  • jabranmsa
    Jamie Brandwood (@jabranmsa) reported from Freshford, England

    @BTCare Hi Ash, thanks for the quick response, no, we had initially received texts from the concierge service saying, moving date coming soon etc. But my housemate had to ring up to find any update on the Monday when we expected the go-live, I had taken the day off work. 1/2

  • wsjudd
    William S. Judd (@wsjudd) reported from Bristol, England

    @BTCare I wanted to see what package I had, what speeds I ought to be receiving and how to cancel my contract. Never mind, I will phone up and do that.

  • gaydarke
    Gay Darke (@gaydarke) reported from Bristol, England

    @BTCare ...and then it switches to 4G. Using my data. If I pull down the settings and select my own network, the one I'm sitting by ,it's like 'oh right that one!' Then connects for 5 mins, signal is apparently 'good'....then it forgets again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Greekbluenose
    Nικος Ξυδιας (@Greekbluenose) reported

    @HarryDukesJnr BTSport is bringing out the worst in you.

  • RobMaclese
    Rob Maclese (@RobMaclese) reported

    @BTCare No team. They sent a new router or two though LOL They just give you the run around, going through a call centre script not listening to what is the problem Then saying engineers have been working at exchange, and the problem is sorted haha

  • BigBods1
    BigBods1 (@BigBods1) reported

    @BTCare absolute joke. Two live chats, after first one put me through to wrong place, now 15 minutes plus on hold. Think it'll be cheaper to cancel my subscription. Bye

  • NW6Rd
    Darlink 🖇 (@NW6Rd) reported

    @lorrainemking @Hopkins_Alison @BTCare 12 days? Cancel. Right away. You have statutory 14 days cooling off period

  • David_Harvey81
    wigE (@David_Harvey81) reported

    @btsport sort your TV signal out. 30 quid a month for this shit

  • grantmunday62
    grant munday (@grantmunday62) reported

    @btsportmotogp @Reddingpower @MotoGP @btsport Your more than good enough Scotty to compete in MotoGP just had shit bikes but don’t give up you can get back in

  • leigh_plays
    Leigh (@leigh_plays) reported

    @BTCare Wireless. I had the same problem a couple months back, you sent a new hub, still the same. Not really improved over the weeks, infact getting worse. It's a daily occurrence

  • SimmosLeftPeg
    SimmosLeftPeg (@SimmosLeftPeg) reported

    I watched several games on @btsportfootball at the weekend & didn’t see a single trailer for @MCFC v Lyon. I genuinely thought they weren’t showing the game. Naturally, all the other three English clubs games were trailed several times. What is your problem with City, @btsport?

  • DanEunson
    Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

  • Parry_Beth
    Blondiedoesbeauty (@Parry_Beth) reported

    @BTCare shocking service as ever from you. The least accommodating provider ever. Never again will we use your service #awful #CustomerSuccess