BT (British Telecom)

BT (British Telecom) Outage Report in Johnstone, Renfrewshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Johnstone, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Johnstone, Renfrewshire, Scotland 01/25/2026 07:00

January 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Johnstone, Renfrewshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, Greenock and Dalry.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomPaisley E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Johnstone, Scotland

Latest outage, problems and issue reports in Johnstone and nearby locations:

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • Macca87 Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • sarahtottie sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @bt_uk Cloud voice is ****, plz stop peddling that to your customers.

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • Dongie1963 Ian Donnelly (@Dongie1963) reported from Paisley, Scotland

    @btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game

  • GarethLowry Gareth Lowry (@GarethLowry) reported from Bishopbriggs, Scotland

    @perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 13mossy nigel moss (@13mossy) reported

    Does anyone get broadband and tv from BT @bt_uk If so a. What is their product like b. What is their customer service like. I am totally dissatisfied with @SkyHelpTeam and their efforts to upgrade my broadband. I also have a Sky Q upgrade booked.

  • jordan_hounsome Jordan Hounsome (@jordan_hounsome) reported

    @sadaplays @bt_uk @Ofcom Bt seem to be either very dodgy or very stupid I can’t tell lol

  • marypcbuk Mary Branscombe (@marypcbuk) reported

    @PrivacyMatters @bt_uk I can never keep my temper enough to keep them on the line for a while (which keeps them away from more vulnerable people); I try to play along but I just end up asking them why they can't find a real job that doesn't hurt people

  • wikallen wikallen (@wikallen) reported

    @bt_uk @sadaplays You are delighted Lynn was able to get your customer to agree to a loss of 3000 over 8 years?

  • Suso_314 o Suso (@Suso_314) reported

    Second day without internet nor TV nor landline service thanks to @bt_uk

  • DominicTrant Dominic Trant (@DominicTrant) reported

    @btsport After paying my bill two weeks ago, you've decided to cancel my service again on the day of the Champions League. What an absolute scandal your service is!

  • oliviapienaar Olivia Pienaar (@oliviapienaar) reported

    @bt_uk Having huge issues trying to get in contact with you to activate a new hub for my vulnerable grandad who suffers from dementia and needs wifi urgently for webcams to be installed so he can't walk out of the house in the middle of the night. You partially cancelled (1/2)

  • kenny_wizy14 ☂︎︎𝕨𝕚𝕫𝕪𝟙𝟜 (@kenny_wizy14) reported

    @bt_uk Plz anyone who know links or app of stream live football help me

  • Davewil7476 Dave Williams (@Davewil7476) reported

    How do I cancel one of my bt mobile contracts @bt_uk

  • DarrenMcGuigan5 TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported

    So speaking with @bt_uk and the woman said that I must be too close to a bus stop thats why my speed is poo, 1 the router is at the back of house and nearest bus stop is 10mins away never heard so much **** in my life