BT (British Telecom)

BT (British Telecom) Outage Report in Johnstone, Renfrewshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Johnstone, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Johnstone, Renfrewshire, Scotland 12/31/2025 09:25

December 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Johnstone, Renfrewshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Dalry and Erskine.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Johnstone, Scotland

Latest outage, problems and issue reports in Johnstone and nearby locations:

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • Macca87 Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻

  • Grahms Graham (@Grahms) reported from Glasgow, Scotland

    OMG @btsport not allowed to stop, delay my subscription on-line, no calls answered. Yes u are busy but on-line options stopped. Cancel totally is now an option, yes we all suffer but as a business when u are back providing i will delay supporting u for being #deliberatelyAwkward

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • xhollieeesmithx hollie (@xhollieeesmithx) reported from Thorntonhall, Scotland

    Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from Glasgow, Scotland

    Come on to **** @SkySports and @btsport at least put old classic football matches on instead of this cricket and racing. Least it Would give me an excuse for a swally

  • hallscott02 scott halliday (@hallscott02) reported from Glasgow, Scotland

    @chris_sutton73 Now you can clean up some of the crap some of your colleagues on #btsport talk, no naming names but they dont share our love for the hoops 🤣

  • JamesJje5 James Elliott (@JamesJje5) reported from Glasgow, Scotland

    Call us says @btsport but no one answers there is no alternative contact method just received #bill for a service they no longer provide as #BTSport have failed to honour the contract they have with I will not pay them

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • kellybaby3 Kelly (@kellybaby3) reported from Alexandria, Scotland

    @chris_sutton73 @btsportfootball @PhilipsGrant @Keegs1982 @darrellcurrietv @stephencraigan @chris_sutton73 can you replace Kris boyd LoL go with @SkySports this is actually awful from @btsport 😥😥🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • mr_leonkennedy Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    @kcros2 @bt_uk That was good service!

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tont_Coles Tont_Coles (@Tont_Coles) reported

    @bt_uk Can you be honest about when you can fix our broadband? Three estimates have gone by, no real info, your support line hung up and you complaints page isn't loading. I would have hoped you had better disaster prep than this. :(

  • WhiteDogJewel White Dog Jewellery (@WhiteDogJewel) reported

    @viola2727 @bt_uk We just use our mobiles as never use the damn phone, it’s just the oldies who call it. Tbh I would’ve happily kept an old corded phone just for emergencies with no calls inc. just a basic service. This is power out, no phone, no thought.

  • viola2727 Piero Gasparini🇬🇧🇮🇹🇪🇺🖖 (@viola2727) reported

    @WhiteDogJewel @bt_uk That’s exactly my thinking! According to the rep I was “chatting” with, the new tech is so reliable so it rarely goes down. We have experienced our broadband going down as I’m sure you have too, what happens then?? I put that to the rep and got the reliable tech spiel again!!

  • WhiteDogJewel White Dog Jewellery (@WhiteDogJewel) reported

    @viola2727 @bt_uk Nope, the analogue line was terminated so it was digital or nothing. My mother in law has no Internet, never has never will, when digital reaches her she’s stuck unless bt pay for Internet or she has a choice that was denied to the rest of us

  • heap74 Matt (@heap74) reported

    @bt_uk Please can we have an update on the internet outage in the TW1 area. I now have the EE mini router but it’s a struggle with a household all online and working from home. Open reach tell me to contact you???? Been off line since early Sat morning so 4 days without.

  • Burnside_5 Burnside (@Burnside_5) reported

    @bt_uk Don’t worry I have spoken to someone instead, quite funny that he said always phone us as we know it is impossible to do anything online. Why tell people they can cancel online when they cannot?

  • Leon88ElB Leon El B (@Leon88ElB) reported

    Pundits in the UK wether its for @btsportfootball or @SkyFootball seem to only talk these days for the sake of talking and filling the time until kick off again. Awful punditry in the game right now. #BTSport #SkySports

  • adam_mogford Adam Mogford (@adam_mogford) reported

    @SkyHelpTeam hi, our internet has been down since midday. The app just says there is a problem (which we knew!) at the same time @zzoommplc turn up digging. They are blaming a @bt_uk line problem and said to contact you! Help!

  • tweedandbeard Beard&Tweed (@tweedandbeard) reported

    Trying to work from home using @bt_uk WiFi has been a bloody nightmare. Dropped signal twice so far into this teams call and I'm only 30 min into the meeting

  • pumpkinthrower Harvey (@pumpkinthrower) reported

    @bt_uk My internet has been down since Fri. Timeline you set has been & gone. Bot, app etc now just say “shortly”. Am burning thru BT mobile data at rate of knots. Appreciate that storms mean you’re busy but how about a realistic timeline? Now interfering with my ability to work