BT (British Telecom) Outage in Houston, Renfrewshire, Scotland

10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

Absolutely shocking customer service from @bt_uk !!!

@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

@bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit

@camperonbf1 @DaveGoody84 @5liveSport @BBCSport @jjenas8 @rioferdy5 Watch him on @opengoalsport not as bad as he acts on btsport

That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare

A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

@iain_mac @bluejambo1874 @btsport 100%. They highlight it then turn the volume down when they hear it from the stands. They can't have it both ways

@theflappitpub @BTBusiness @BTCare Hi, Not good to hear this. A complaint has been raised. The team dealing have been contacted and asked to call you back. Thank you for highlighting there has been no response to this and sorry about the delay in responding.

@007_Rebooted @Inter @OfficialSSLazio @btsport Wtf do I know.

@007_Rebooted @Inter @OfficialSSLazio @btsport See the ref elbowing Nainggolan out the way. Gags. Take no crap in Italy.

@bt_uk @BTCare @TheEveningTimes @Daily_Record No date for getting their own network sorted or a date for me. Claim they can’t even get me basic “copper” broadband in interim, despite telling me weeks ago they would. (I have confirmation emails). Now I’m just told I’ll get an update on the 2nd...not a solution. Happy New Year

@KThomsonAcademy @btsport What gets me is it come from a Quick Saints free kick 🙈 we are allowing teams to get in a low block cause of how slow we are

@bt_uk @BTCare Going into the 4th week with no internet. Unbelievable you’re allowed to cancel the previous internet connection without getting me sorted even with the most basic. Customers an after thought, in fact, not even a thought.

@Markyccc @georgemcf23 @CelticFC @SkySportsNews @ESPNFC @btsport George you’re a decent, likeable, honest guy. See some of the stuff you come away with man. *******.

1/2 On the phone to @bt_uk to sort out my @btsport account and watch football on my phone. However your customer service agent isn’t very helpful and won’t listen to what I say. Now she won’t accept that I’m having issues even putting my email address in to get my BT ID and log.

@andystock22 @SkySports @SkyUK @btsport that was down yesterday hopefully no such issues next weekend

@BTCare Been on the phone to someone for an hour and no resolution. Basically a oops sorry. Absolutely unacceptable.

@SkySportsBoxing @SkySports Sky sports interviewing a heavily concussed fighter. After a battering. Horrible organisation. @btsport please outbid this mob for the SPL and CL. Thanks in advance.

@BTCare Someone is coming out on wed to Hopefully sort it...7 days since i highlighted the fault....Disgraceful service

@TheCelts_1888 @CelticNation67 @btsport @SkyUK @chris_sutton73 @mstewart_23 @stephencraigan Its massively less but you are attacking SKY for the current deal BT are massively under paying for the football to and not prepared to get anywhere close to SKY's offer. They thought they could get it on the cheap. So no its not what it boils down to

And I thought sadiq‘s dive on Sunday would be the worst this season 😂 well @btsport step up mr neil lennon who has just made a bigger tit of himself than he usually does!

Must say, i thought the #btsport analysis was poor. Making it all about injuries, decisions and the questions to #christie and #sinclair were just odd.

@lexsteven @SkySports @ElevenSports_UK No way M8 I’m already paying out 2 much for both @SkySport & @BTSport so will have 2 live without my #LaLiga fix this season

@FreyaNatural @BTCare Hi, So sorry to hear this. Is your order with BT Business or Residential services so we can get help to you. Many thanks

@MrJJuK @Channy_lou12 last night the red button had the #astonvilla game on with ONE overhead camera and a crap commentator - while other game was on TWO channels. From Feb Sky will be able to supply BT Sport channels and set the price. #btsport

@Boaby25 @SkyUK @BTCare Because the bastards wont install Fibre in my area our WiFi is shit! Bought WiFi extender and it’s made heehaw difference. Sky we don’t have since the bad weather waiting on SkyQ getting installed.

@btsport why are you employing Rangers hater Hartson to pass comment on Rangers,no Rangers fan gives a flying **** what he thinks

@wonderplatinum @BTCare Hi, Were you able to get help from the complaints team about this?

@BTCare UNBELIEVABLE! “Major outage” in my area from 24/8. Online status msg STILL says “shd be fixed 26/8” Auto phone msg: “expected 2 b fixed in 2 hrs” -FOR THE PAST 2 WEEKS! Calls to non-UK call centre go round in circles, disconnect. FOR THE LOVE OF GOD @BT DO SOMETHING??!!

@BTCare Still same message 23.00 6/9/18! “Reported Fri 24/08/2018 at 07:44 PM. Expected completion Sun 26/08/2018 at 06:00 AM” still no Netflix etc. WTF is BT/OPENREACH doing? Joke of a service

@BTCare @ppitstop27 Hi, Aside from the website the engineers post updates on Freephone 0800 169 0199 although you can speak with one on Freephone 0800 800 154 who can help.

@BTCare Of course you can fix it. That's what the ELC team was supposed to do. By supplier you mean your own monopoly, Overreach. What's their excuse this time?

@BTCare Hello. As I understand it, this is one of the things Facebook suggests on their help section, to contact the mobile provider.

@BTCare hello. Is there a reason why my mobile on BT network cannot receive sms authentication codes from Facebook? It seems that BT is blocking it. Please help. Thank you.

@BTCare You should really train your staff better then. I pointed that out to your customer service advisor and was told that even though it’s a different line there is a joined up database for every address that would inform @virginmedia that you were currently providing service.

@james_steerss @Robert311842 @btsportufc @Leon_edwardsmma @arielhelwani @GamebredFighter @USMAN84kg @btsport Sorry if you really think RDA & Cerrone are Top welterweights your really deluded and need help

@4peatssake2 @bt_uk Left BT years ago. This is the first problem I have had since

@bt_uk Gareth Brock, Woodbank Cottage, GL6 8PP, Acc no. ss79917177. Those responding to the complaint log referenced are appalling. It looks like this is outsourced. Always a problem!

@bt_uk Maybe just focus on getting the service we already pay for before another lying promo

@bt_uk No you want to charge for us to call you to make a complaint

@bt_uk I warn anyone thinking of joining BT to think again. Sh!t broadband and sh!t customer service. I cannot wait till my contract is up to finally finish with this company.

@bt_uk I would like to make a complaint about customer service I received when wanting to log a fault on my elderly mothers phone and not having to pay for the privilege of doing so #script #compassion #poorservice

@jamiestids @domdipaola @CalvinBook @btsport That can never be taken away stids - don’t worry about that 😉

@bt_uk customer service is terrible 😡 you lose HD channel and WiFi is weaker after an “Upgrade” and they’re not interested and give you incorrect numbers to ring other departments.

@bt_uk very strange how I have very limited signal and data, but my wife is in the same room on EE and has 4g !