Is BT (British Telecom) having an outage in Houston, Renfrewshire, Scotland?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Houston, Renfrewshire, Scotland problems in the last 24 hours

BT (British Telecom) Outage Chart in Houston, Renfrewshire, Scotland

November 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.82%)
  • Phone (20.08%)
  • E-mail (8.63%)
  • Wi-fi (8.63%)
  • Total Blackout (4.62%)
  • TV (3.21%)

BT (British Telecom) Outage Map Near Houston, Renfrewshire, Scotland

The most recent outage reports and issues originated from Glasgow, Paisley and Greenock.

BT (British Telecom) in Houston, Renfrewshire, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Houston, Renfrewshire, Scotland

Latest outage, problems and issue reports in Houston, Renfrewshire, Scotland and nearby locations:
  • fionagibson0106
    Fiona Gibson (@fionagibson0106) reported from Paisley, Scotland

    @BTCare Been on the phone to someone for an hour and no resolution. Basically a oops sorry. Absolutely unacceptable.

  • jmcgra__
    Jamie McGrath (@jmcgra__) reported from Glasgow, Scotland

    @SkySportsBoxing @SkySports Sky sports interviewing a heavily concussed fighter. After a battering. Horrible organisation. @btsport please outbid this mob for the SPL and CL. Thanks in advance.

  • Alanpictures
    Alan Hamilton (@Alanpictures) reported from Glasgow, Scotland

    @BTCare Someone is coming out on wed to Hopefully sort it...7 days since i highlighted the fault....Disgraceful service

  • YBawbag
    Celtic FC Follower (@YBawbag) reported from Glasgow, Scotland

    @TheCelts_1888 @CelticNation67 @btsport @SkyUK @chris_sutton73 @mstewart_23 @stephencraigan Its massively less but you are attacking SKY for the current deal BT are massively under paying for the football to and not prepared to get anywhere close to SKY's offer. They thought they could get it on the cheap. So no its not what it boils down to

  • Grant_jshaw
    Grant Shaw (@Grant_jshaw) reported from Glasgow, Scotland

    And I thought sadiq‘s dive on Sunday would be the worst this season 😂 well @btsport step up mr neil lennon who has just made a bigger tit of himself than he usually does!

  • finchy1888
    SF (@finchy1888) reported from Glasgow, Scotland

    Must say, i thought the #btsport analysis was poor. Making it all about injuries, decisions and the questions to #christie and #sinclair were just odd.

  • JamesJje5
    James Elliott (@JamesJje5) reported from Glasgow, Scotland

    @lexsteven @SkySports @ElevenSports_UK No way M8 I’m already paying out 2 much for both @SkySport & @BTSport so will have 2 live without my #LaLiga fix this season

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @FreyaNatural @BTCare Hi, So sorry to hear this. Is your order with BT Business or Residential services so we can get help to you. Many thanks

  • GoldCascade
    Stuart (@GoldCascade) reported from Glasgow, Scotland

    @MrJJuK @Channy_lou12 last night the red button had the #astonvilla game on with ONE overhead camera and a crap commentator - while other game was on TWO channels. From Feb Sky will be able to supply BT Sport channels and set the price. #btsport

  • laurenmunro95
    Lauren Munro? (@laurenmunro95) reported from Glasgow, Scotland

    @Boaby25 @SkyUK @BTCare Because the bastards wont install Fibre in my area our WiFi is shit! Bought WiFi extender and it’s made heehaw difference. Sky we don’t have since the bad weather waiting on SkyQ getting installed.

  • hrmtaxiservice
    WATP (@hrmtaxiservice) reported from Glasgow, Scotland

    @btsport why are you employing Rangers hater Hartson to pass comment on Rangers,no Rangers fan gives a flying **** what he thinks

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @wonderplatinum @BTCare Hi, Were you able to get help from the complaints team about this?

  • peterbroughan
    Peter Broughan (@peterbroughan) reported from Gartocharn, Scotland

    @BTCare UNBELIEVABLE! “Major outage” in my area from 24/8. Online status msg STILL says “shd be fixed 26/8” Auto phone msg: “expected 2 b fixed in 2 hrs” -FOR THE PAST 2 WEEKS! Calls to non-UK call centre go round in circles, disconnect. FOR THE LOVE OF GOD @BT DO SOMETHING??!!

  • peterbroughan
    Peter Broughan (@peterbroughan) reported from Gartocharn, Scotland

    @BTCare Still same message 23.00 6/9/18! “Reported Fri 24/08/2018 at 07:44 PM. Expected completion Sun 26/08/2018 at 06:00 AM” still no Netflix etc. WTF is BT/OPENREACH doing? Joke of a service

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @BTCare @ppitstop27 Hi, Aside from the website the engineers post updates on Freephone 0800 169 0199 although you can speak with one on Freephone 0800 800 154 who can help.

  • Chris_Gilmour
    Chris Gilmour (@Chris_Gilmour) reported from Glasgow, Scotland

    @BTCare Of course you can fix it. That's what the ELC team was supposed to do. By supplier you mean your own monopoly, Overreach. What's their excuse this time?

  • SoheilaKeyani
    Soheila Keyani (@SoheilaKeyani) reported from Houston, Scotland

    @BTCare Hello. As I understand it, this is one of the things Facebook suggests on their help section, to contact the mobile provider.

  • SoheilaKeyani
    Soheila Keyani (@SoheilaKeyani) reported from Houston, Scotland

    @BTCare hello. Is there a reason why my mobile on BT network cannot receive sms authentication codes from Facebook? It seems that BT is blocking it. Please help. Thank you.

  • martinoneill
    Martin O'Neill (@martinoneill) reported from Glasgow, Scotland

    @BTCare You should really train your staff better then. I pointed that out to your customer service advisor and was told that even though it’s a different line there is a joined up database for every address that would inform @virginmedia that you were currently providing service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Dansmalls1985
    Daniel Smalley (@Dansmalls1985) reported

    @BTCare how can my complaint be closed when nobody contacted me about it - looks like time to get ombudsman involved

  • leet85
    lee (@leet85) reported

    @BTCare so just attempted to call you to talk about my account been on hold for 10 mins advisor to ally answers then cuts me off ,terrible service

  • Emmiesnelling
    Emmerson Snelling (@Emmiesnelling) reported

    @BTCare We aren't but it's ridiculous that we haven't been offered one and no we haven't been told anything we just keep being told it's going to take longer to fix and getting texts to say we'll be updated on whatever date and now it's been pushed to the 30th

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare service 🧐 - Surely this would of brought to the surface this internally rather than over social media.... A simple fact in business is that for ever customer that complains about her 20 couldn’t be bothered and leave ....

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare clearly do not have the capability to even explain bill cost ... so the line just goes dead (or they hang up 3 times) I have no issue with outsourcing customer service center but doesn’t anyone working at BT in the UK use the BT service and actually had to call customers

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare explain costs b) I am still at a loss to this hidden charge of using another internet vendor on the BT line (do explain as there is no mention on the bill) c) shouldn’t hang up on the customers , I made 3 call backs , waited in line , spoke to the BT reps in India who all

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare distress to the person , especially if the person is elderly! Note I achieved access to the account when I called back without the date of birth but then the following issues occurred BT Customer representative receiving a call a) should be able to discuss the bill and

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare in way other than just saying BT b) clarify in short why they are calling Eg we calling to discus an outstanding payment with the holder of the account c) realize that if a “customer” states on numerous occasions that they do not want to give their DOB , this may be causing

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare BT Agreed you have to validate the account, surely there is more than one way to validate, eg post code , last bill cost , last phone call to who... You could argue that BT customers representatives calling should, a) validate to the customer they are calling, who they are

  • Nightscape
    L.J. Nielsen (@Nightscape) reported

    @BTCare It must be something major for it to be down this long, Im sorry for being snappish, we rely heavily on internet in this house for just about everything. Just want clearer info, Website said nothing for the longest, then estimated repair times plucked from a hat...frustrating.