BT (British Telecom)

BT (British Telecom) Outage Report in Great Malvern, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Great Malvern come from postal codes WR14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Great Malvern, Worcestershire, England 10/29/2025 07:10

October 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Malvern, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Great Malvern and Worcester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Malvern Wi-fi
United KingdomWorcester Internet
United KingdomWorcester Phone
United KingdomWorcester Internet
United KingdomWorcester Wi-fi
United KingdomWorcester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk I have a serious complaint and can get no response from you.

  • PaulDJSwann Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • EllieJHeeley Ellen Heeley (@EllieJHeeley) reported from Tewkesbury, England

    2) We had an engineer in May this year who fixed our problem and our speed went to over 40mb. In the last few weeks it reduced to 7. #britishtelecom #Broadband @btsport we pay over £40 for BT Sport too (and get sky included), which we already pay for through sky. shocking service

  • the_brewersarms Brewers Arms (@the_brewersarms) reported from Worcestershire, England

    @worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk Who is Director of Customer Services for BT UK?

  • 1Sarabuck Sara Buck (@1Sarabuck) reported from Worcestershire, England

    @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • malvernjon malvernjon (@malvernjon) reported from Great Malvern, England

    @btsport thanks guys. The sole reason I stick with BT TV is your European football coverage. When you can’t broadcast a signal for the EUCL quarters, it diminishes your appeal

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • SupportPDC #SupportWorldDarts 🎯🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 #PDC #WDF (@SupportPDC) reported from Worcestershire, England

    If this fight is a let down tonight I’m gonna puke my ring up !!! #tysonfurythegypsyking #TysonFuryGypsyKing #TysonFury #WilderFury2 #FuryWilder2 #btsport #boxing

  • Big_PeteDC Pete Broughton (@Big_PeteDC) reported from Powick, England

    Ok so here we go again damn BT change their security settings and once again anyone trying to access their emails via an Apple devices is screwed for weeks to come and spends hours trying to correct a problem not of their doing. It should be @BTCare just don’t care !!!!

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • FrenchWarrior72 Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported from Worcestershire, England

    @bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

  • taxdisputes David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • AnjaPotze1 Anja Potze Jewellery (@AnjaPotze1) reported from Worcestershire, England

    Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

  • johnhpainter John Painter (@johnhpainter) reported from Worcestershire, England

    @WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare again only you can confirm this. Don’t say tech support will help. I know the truth about your hardware. Your be wasting my time. Are you going to contribute to my purchase of mesh network that actual delivers on its promise unlike your SH2 and discs?!

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare to Ethernet talk about going back years!! Why do you release a service knowing your hardware so t handle it. There’s a nice long discussion in your community forum about this. So straight answer please. Your discs not you SH2 can handle 900mbps….

  • RozKehoe Roz Kehoe (@RozKehoe) reported

    @bt_uk Hi, we have had no broadband for 2 hours in B92 Solihull, can’t get a service update cus we don’t have a landline number - can someone give us an update please?

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare I doubt it’s they even make a true mesh network. Nevertheless I stuck with them. Fast forward to today my FF 900 service went live. Now it turns out the Smart Hub 2 Wi-Fi itself can’t handle anything above 400mbps. You can only get 900mbps when connected….

  • MrPaulStott Dr Paul Stott (@MrPaulStott) reported

    Tired of the service from @bt_uk - I can't remember the last time BT TV - on laptop or TV - worked for a whole day without problems. Oh for the days of aerials and four channels - at least they all worked, and for a lot less than a grand a year.

  • traceywinterton Tracey Winterton (@traceywinterton) reported

    Credit to @bt_uk within 30 minutes of me tweeting, Claire replied and then called my husband to look into the issue.

  • Leo20081982 Leandro Kesler-Kirby (@Leo20081982) reported

    @bt_uk is there a outage with bt. My internet has gone down and my hub has a solid orange light and won’t turn blue. It’s been like it for past 2 hours. Please help

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare 900mbps over Wi-Fi. So when is your next gen router and discs out. I was told last year these were being tested in the wild but when are they being sent out. Firmware will never make the discs perform faster. Maybe firmware will sort the SH2 but again…..

  • _EMERITUS_ eme (@_EMERITUS_) reported

    @bt_uk Getting spontaneous spikes of 800ms latency is down to you. Your company literally promises stable and consistent connections and you’re telling me you don’t?

  • MinsterStudios Kerry (@MinsterStudios) reported

    @bt_uk can’t seem to find a cancel TV package on your website. Please can you help?