BT (British Telecom)

BT (British Telecom) Outage Report in Malvern Wells, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malvern Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malvern Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malvern Wells, Worcestershire, England 05/14/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malvern Wells, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Worcester, Cheltenham, Great Malvern and Ross on Wye.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorcester Internet
United KingdomCheltenham Phone
United KingdomCheltenham Total Blackout
United KingdomGreat Malvern Internet
United KingdomRoss on Wye Phone
United KingdomCheltenham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Malvern Wells, England

Latest outage, problems and issue reports in Malvern Wells and nearby locations:

  • SupportPDC #SupportWorldDarts 🎯🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 #PDC #WDF (@SupportPDC) reported from Worcestershire, England

    If this fight is a let down tonight I’m gonna puke my ring up !!! #tysonfurythegypsyking #TysonFuryGypsyKing #TysonFury #WilderFury2 #FuryWilder2 #btsport #boxing

  • FrenchWarrior72 Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported from Worcestershire, England

    @bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

  • johnhpainter John Painter (@johnhpainter) reported from Worcestershire, England

    @WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA

  • the_brewersarms Brewers Arms (@the_brewersarms) reported from Worcestershire, England

    @worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2

  • Big_PeteDC Pete Broughton (@Big_PeteDC) reported from Powick, England

    Ok so here we go again damn BT change their security settings and once again anyone trying to access their emails via an Apple devices is screwed for weeks to come and spends hours trying to correct a problem not of their doing. It should be @BTCare just don’t care !!!!

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk I have a serious complaint and can get no response from you.

  • AnjaPotze1 Anja Potze Jewellery (@AnjaPotze1) reported from Worcestershire, England

    Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

  • taxdisputes David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • EllieJHeeley Ellen Heeley (@EllieJHeeley) reported from Tewkesbury, England

    2) We had an engineer in May this year who fixed our problem and our speed went to over 40mb. In the last few weeks it reduced to 7. #britishtelecom #Broadband @btsport we pay over £40 for BT Sport too (and get sky included), which we already pay for through sky. shocking service

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk Who is Director of Customer Services for BT UK?

  • 1Sarabuck Sara Buck (@1Sarabuck) reported from Worcestershire, England

    @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • PaulDJSwann Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • samthirt98 Sam (@samthirt98) reported

    @bt_uk how do I get access to Xbox access code as a customer

  • forca8899 How dare you! (she/him) (@forca8899) reported

    @brakey7 @bt_uk And your solution to the problem?

  • joestevo99 Joe Stevenson (@joestevo99) reported

    @bt_uk That's just a generic link for everyone to use, I have seen that you are giving codes to bt customers so they have priority over others, how do I get this. I've been a customer for years.

  • lizziejohnstone Lizzie Johnstone (@lizziejohnstone) reported

    @bt_uk I mean I used to like #HarryStyles Watermelon, but having listened to it a 1000 times ... All I seem to get is, there will be another update in 2 days time. I'm losing money every day by not having my internet up and running, and it shouldn't take this long to fix.

  • lizziejohnstone Lizzie Johnstone (@lizziejohnstone) reported

    @bt_uk Thanks, but telling me that it will be fixed by the 30th is not asap. It's been down since 8th, every time I call, the update is it needs to go to another team to analyse. It's ridiculous. A cable has been broken. It needs fixing. It needs the FND team. Get an appointment.

  • marisiyaaw Marysia Więckowska (@marisiyaaw) reported

    @bt_uk no internet since last Tuesday, two engineers didn’t show up(no one told me they wouldn’t come so I stayed at home both times), your customer support disconnected the line after making me hold for 1.5h.. are you going to do something about that or?

  • BilbaoBaresi SKOL 3-3 ⃤ ⃤ ⃤ ⃤ ⃤ (@BilbaoBaresi) reported

    @bt_uk @BBCWatchdog could I please escalate an issue with BT? I was advised our local Internet services would be back on Saturday. Still nothing and now I've had to take a day off due to me working from home at the last minute. I assume compensation will be paid? @CTSI_UK

  • PointElectrical PointElectrical (@PointElectrical) reported

    @btbusinesscare @btbusinesscare I have tried this and still no luck, so to whom and how should be log a complaint, please? As 46 days of not having a Fibre connection as a Business is bad for any business...

  • lizziejohnstone Lizzie Johnstone (@lizziejohnstone) reported

    @bt_uk @BTSopenreach are you able to help at all. @bt_uk are unable to progress or speed up this process at all. They say it all on your side to deal with. It is such a shame that a person can not actually speak to someone at Openreach about anything.

  • lizziejohnstone Lizzie Johnstone (@lizziejohnstone) reported

    @bt_uk I recognise that, but at the same time, the fact that I have had to chase BT and spent over 9 hours - mostly on hold, and had several empty promises of call backs not happen. At the end of the day a cable is broken and needs replacing. Apparently they now need another survey.