BT (British Telecom)

BT (British Telecom) Outage Report in Malvern Wells, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malvern Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malvern Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malvern Wells, Worcestershire, England 11/18/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malvern Wells, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cheltenham and Great Malvern.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomCheltenham Internet
United KingdomCheltenham E-mail
United KingdomCheltenham Phone
United KingdomGreat Malvern Wi-fi
United KingdomCheltenham TV

Community Discussion

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BT (British Telecom) Issues Reports Near Malvern Wells, England

Latest outage, problems and issue reports in Malvern Wells and nearby locations:

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • taxdisputes David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • PaulDJSwann Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • nickelliott Nick Elliott (@nickelliott) reported from Cheltenham, England

    These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk Who is Director of Customer Services for BT UK?

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • SupportPDC #SupportWorldDarts 🎯🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 #PDC #WDF (@SupportPDC) reported from Worcestershire, England

    If this fight is a let down tonight I’m gonna puke my ring up !!! #tysonfurythegypsyking #TysonFuryGypsyKing #TysonFury #WilderFury2 #FuryWilder2 #btsport #boxing

  • AnjaPotze1 Anja Potze Jewellery (@AnjaPotze1) reported from Worcestershire, England

    Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • malvernjon malvernjon (@malvernjon) reported from Great Malvern, England

    @btsport thanks guys. The sole reason I stick with BT TV is your European football coverage. When you can’t broadcast a signal for the EUCL quarters, it diminishes your appeal

  • FrenchWarrior72 Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported from Worcestershire, England

    @bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

  • johnhpainter John Painter (@johnhpainter) reported from Worcestershire, England

    @WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA

  • the_brewersarms Brewers Arms (@the_brewersarms) reported from Worcestershire, England

    @worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk I have a serious complaint and can get no response from you.

  • 1Sarabuck Sara Buck (@1Sarabuck) reported from Worcestershire, England

    @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported

    @bt_uk I have been trying to get support for a True Key issue, but told by help line that support poor "as no-one uses it" and cut off after 40 minutes. Please can you tell me where to contact to get proper support?

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • cathlisajack cath jack (@cathlisajack) reported

    @btsport @BTGroup shame on you for absolutely shocking Customer service today!! Warning to all - they have zero compassion when it comes to a real human situation, so don’t even bother trying because it’s business first and they think you’re trying to scam them

  • RSonovate RhodriJonesSonovate (@RSonovate) reported

    @btbusinesscare BT One Phone support staff are repeatedly closing unresolved tickets without even providing a comment. How do I raise a complaint when the people I'm contacting aren't even replying?

  • wedag1 William Daglish (@wedag1) reported

    @bt_uk Not sure if you can help me but my broadband order has been changed to a landline only order.

  • AlisonAstrology Alison Smith (@AlisonAstrology) reported

    Officially opted out of #digitalvoice. Ignored and landline still taken away. Since 25th March we have no working phone line from the previous telephone point. The 'new digital service' is unusable. Numerous calls / emails from us and no resolution by @bt_uk @MoneyTelegraph

  • JohnDRoch John Roch (@JohnDRoch) reported

    @Schroedinger99 @bt_uk @OpenreachHelp I use different provider for landline and mobile, so if there's a problem with the broadband I can tether the mobile. At present my (soon to expire) mobile contract has an unlimited data plan.

  • agperry301 Andrew Perry (@agperry301) reported

    @bt_uk I sincerely wish I hadn't left Virgin Media. Ordered 11 Mar, Live chat 16 Mar to confirm order of TV - confirmed, 19 Mar installation of BBand lead left for TV, 25 Mar complaint made as no TV yet, No reply for 2 WEEKS, still waiting for TV 😡😡VOL013-575336039242

  • dog_gruff Gruff the dog 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺✊🏿 (@dog_gruff) reported

    @btbusinesscare Any ideas how to find somone in the support team at BT One Phone?

  • Mirjusha Mirja (@Mirjusha) reported

    @bt_uk 1 month & still not connected to the broadband. @WeAreOpenreach never sent a completion code so our order timed out & we had to start all over. Was told we’re going to be added to a priority list for tomorrow but been told it’s not happening and new date is 21/4! WTF, BT?!