BT (British Telecom)

BT (British Telecom) Outage Report in Malvern Wells, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Malvern Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Malvern Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Malvern Wells, Worcestershire, England 12/08/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Malvern Wells, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Worcester, Cheltenham and Great Malvern.

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City Problem Type Report Time
United KingdomWorcester Total Blackout
United KingdomCheltenham Internet
United KingdomCheltenham Internet
United KingdomCheltenham Internet
United KingdomCheltenham E-mail
United KingdomCheltenham Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Malvern Wells, England

Latest outage, problems and issue reports in Malvern Wells and nearby locations:

  • Tomcat20M Matt (@Tomcat20M) reported from Bishop's Cleeve, England

    @BTCare how do I speak to someone about my contract and issues I have

  • EllieJHeeley Ellen Heeley (@EllieJHeeley) reported from Tewkesbury, England

    2) We had an engineer in May this year who fixed our problem and our speed went to over 40mb. In the last few weeks it reduced to 7. #britishtelecom #Broadband @btsport we pay over £40 for BT Sport too (and get sky included), which we already pay for through sky. shocking service

  • PaulDJSwann Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • taxdisputes David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • Caitlin91696322 Caitlin Lochhead (@Caitlin91696322) reported from Tewkesbury, England

    We were then promised temporary copper but of course that has not been delivered and we don’t have anything still! I am so disappointed and dissatisfied with the help we have been given and we are all so annoyed we still have no broadband @bt_uk @WeAreOpenreach @OpenreachHelp

  • Big_PeteDC Pete Broughton (@Big_PeteDC) reported from Powick, England

    Ok so here we go again damn BT change their security settings and once again anyone trying to access their emails via an Apple devices is screwed for weeks to come and spends hours trying to correct a problem not of their doing. It should be @BTCare just don’t care !!!!

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @DFletcherSport @btsport Steve mcmanaman is quite a good co commentator but please no more Liverpool matches! Embarrassingly biased!! Cannot help himself!

  • johnhpainter John Painter (@johnhpainter) reported from Worcestershire, England

    @WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @bt_uk with "Digital Voice" will the emergency services still be able to trace my precise address when I call 999 on my landline?

  • Robbo01 Rob Walters (@Robbo01) reported from The Leigh, England

    Jesus Christ how bloody biased are the @btsport commentary!!! So bad I’m suprised they can breath being so far up the *** of city! Thought they were supposed to be impartial?????

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk Who is Director of Customer Services for BT UK?

  • SupportPDC #SupportWorldDarts 🎯🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 #PDC #WDF (@SupportPDC) reported from Worcestershire, England

    If this fight is a let down tonight I’m gonna puke my ring up !!! #tysonfurythegypsyking #TysonFuryGypsyKing #TysonFury #WilderFury2 #FuryWilder2 #btsport #boxing

  • FrenchWarrior72 Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported from Worcestershire, England

    @bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

  • 1Sarabuck Sara Buck (@1Sarabuck) reported from Worcestershire, England

    @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk I have a serious complaint and can get no response from you.

  • AnjaPotze1 Anja Potze Jewellery (@AnjaPotze1) reported from Worcestershire, England

    Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

  • the_brewersarms Brewers Arms (@the_brewersarms) reported from Worcestershire, England

    @worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2

  • Grantkunta13 Grant (@Grantkunta13) reported from Tewkesbury, England

    @seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • baltrouxa jessie. (@baltrouxa) reported

    @bt_uk my service fell OUT OF THE BLUE this afternoon and the estimate is for the 7th for a fix. i want a discount for the amount of time my service is down bc i had to pay for mobile data. this is a joke i live in central london and you don’t have one emergency engineer???

  • Mairead04 Mairead McGroggan (@Mairead04) reported

    @bt_uk I enquirer about canceling my broadband order as sky were trying to keep me a a customer but I want to move to BT my equipment is due anyday

  • mickashton Mick Ashton (@mickashton) reported

    @bt_uk @Ofcom Ordering Upgrade to fibre 31st Dec.. No fibre. Broadband service completly cancelled by BT on the 19th Feb! Still taking debits! Promised call back twice .. no call back! Promised fix date twice didn't happen. Promised again for today still no internet! What now?!

  • 291_media 291 Media (@291_media) reported

    Absolutely shocking service from @bt_uk Wifi and tv installed 4 weeks ago and not once have either worked all day. Two engineers have just not turned up this week. Complaints constantly closed without resolution. When will this be fixed? #BTfail

  • chloelturner04 Chloe Turner (@chloelturner04) reported

    @bt_uk is your broadband down? My router has been flashing purple for hours and I have reset and unplugged all the wires a few times?

  • orlandokbrown Orlando Brown (@orlandokbrown) reported

    @bt_uk Thanks for the replies, and apologies for not replying but in fairness if I wait and be inconvenienced as long as I was then it shouldn't be an issue the other way around. Nonetheless the issue was resolved eventually and hopefully that's the end of it.

  • EdiDisgraces Edinburgh’s Disgraces (@EdiDisgraces) reported from Edinburgh, Scotland

    @EdinReporter There are some horrors in Leith that could do with being removed before new expensive paving goes down @BTCare could show it cares…

  • DannyLewis77 DBH Danny (@DannyLewis77) reported

    @bt_uk I have been speaking to someone Nicola and had an engineer out but because I have more than the bt recommend 10 devices connected that's why it's slow a lot of the time now but a month ago and year before was fine

  • SS401 Paul Rogers 🇺🇦 🜃 (@SS401) reported

    So @bt_uk are increasing the cost of my broadband service by 14.4%, which is comprised of the 10.5% CPI rate of inflation published in January, plus 3.9%. I'm pretty sure their costs haven't gone up that much.

  • lydbloo Lydbloo#JUSTSAYNO (@lydbloo) reported

    Today booked a BT engineer to SW UK home. Coming Monday. Customer services friendly but why oh why @bt_uk are you still asking if anyone has had Covid/symptoms recently?? You’ve never bothered abt health status before, if we’d had colds, measles or pneumonia so WHY ask today?