BT (British Telecom)

BT (British Telecom) Outage Report in Eye, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Eye, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Eye, Suffolk, England 03/05/2026 10:05

March 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eye, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Long Stratton, Diss and Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomLong Stratton E-mail
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomStowmarket Internet
United KingdomDiss TV
United KingdomEye Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Eye, England

Latest outage, problems and issue reports in Eye and nearby locations:

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • Paulfo Paul Foster (@Paulfo) reported from Harleston, England

    @bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • haych13_ Haych (@haych13_) reported

    @bt_uk Broadband was awful all week since Monday, an engineer was booked for tomorrow but now it's back to normal. I'd like to know why it was bad? Would the engineer tell me tomorrow? Will I be charged if the engineer arrives and broadband is still okay even though it was bad?

  • MervynWilliams Badgerastic is that even a word (@MervynWilliams) reported

    @btbusinesscare What a wSte of time you all are just tell me who to complain to for the lousey service.

  • Helly_stars hellyp (@Helly_stars) reported

    @bt_uk Seven days with no service. @bt_uk can’t even get me connected and I’m a new customer. No one actively trying to resolve my case for 6 days. Wouldn’t recommend switching to them.

  • zzybirdy izzy (@zzybirdy) reported

    @bt_uk your service is absolutely appalling, we’ve waited 4 days and our internet still isn’t back up, now have to wait until monday!! i’ve spent over £40 on data because i have to work from home!

  • J_PaulDevine Paul Devine (@J_PaulDevine) reported

    my @bt_uk is absolutely crap again I'm paying for 32mbps, today lucky to get 13mbps and getting error messages 'unable to play @NetflixUK , BT Broadband must be the Spectrum rubber keys of the 21st century, you cough or fart it crashes

  • Triqz_ Triqz (@Triqz_) reported

    @Ryhzer @bt_uk we had problems on our first fibre optic and they came and upgraded us bc of so many issues

  • MervynWilliams Badgerastic is that even a word (@MervynWilliams) reported

    @btbusinesscare We arepaying for a service that we are not getting. It is mow a week without broadband a quarter of our month. Who do I go for my compensation.

  • FreakZoneGames Sam (FreakZone Games) 👾 (@FreakZoneGames) reported

    @bt_uk It was turning orange whenever it dropped out. It seems to be okay now, but the 4G assure wasn't doing anything and never seems to 🙁

  • mrshelenchapman Helen Chapman (@mrshelenchapman) reported

    @bt_uk truly appalling service from an array of your departments. You are not working as one team. Spent 6 days trying to solve a problem and just going round in circles. Very disappointed and frustrated!

  • ArchMandy Mandy Story (@ArchMandy) reported

    @Lav_TMP @bt_uk Can you get a hotspot? That internet service is a joke.