BT (British Telecom)

BT (British Telecom) Outage Report in Dorrington, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorrington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorrington, Shropshire, England 12/21/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorrington, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ditton Priors and Shrewsbury.

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City Problem Type Report Time
United KingdomDitton Priors Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dorrington, England

Latest outage, problems and issue reports in Dorrington and nearby locations:

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • andrewball01 Andrew Ball (@andrewball01) reported from Telford and Wrekin, England

    @BTCare what are you doing to trace and shut down scammers who call me repeatedly using a recorded script threatening to cut off my internet. I know they're a bunch of lying criminal scumbags and I just hang up, but vulnerable customers are genuinely scared and easily fooled.

  • strolltoitaly Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported from Bishop's Castle, England

    @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianWillbourn Brian Willbourn (@BrianWillbourn) reported

    @bt_uk I ;lost for telephone line for over a month. I have been billed for using this service. I was [promised a call yesterday from Neil customer service to sort out these problems. I have not received this call Brian W 01202 692541. Acct 0220 0242. Your customer service is abysmal.

  • lilmissdebs Debbie Johnston (@lilmissdebs) reported

    incredible in this age of technology that @bt_uk customer service line can’t advise wait time, place in queue or have a call back facility. Currently on hold 43 mins, not great service at all!

  • GCAT1717 Greg (@GCAT1717) reported

    @SkyHelpTeam Fantastic. And I’m sure SKY’s database can see what the problems are in High WYcombe and then SKY can update all their users on what’s happening, why it’s taking so long to fix, and why they aren’t helping their customers the way @bt_uk are? @SteveBakerHW

  • Burns06Burns Morag Burns (@Burns06Burns) reported

    @bt_uk absolutely worst customer service I have experienced. Nobody will call me back when promised. Issues ongoing for months. Cannot get this resolved.

  • s92Tommy Tommy ⭐️⭐️ (@s92Tommy) reported

    @bt_uk Get my bt sports to work on sky and stop closing my complaints without fixing the issue that’s been going on for a year. Cheers

  • HelenGavaghan Helen Gavaghan. Illustration. Photons, by me. (@HelenGavaghan) reported

    @bt_uk Not when you sold the package and there is a complaint open against you. You need to know if your customers can revert to you within the 14-day cooling off period.

  • ianjukes Ian Jukes (@ianjukes) reported

    @BTCare As usual, worst customer service ever. Customer service should be renamed “policy enforcement” as agents not empowered to do anything except read from a computer screen. Ugh. Glad to be rid of @bt_uk finally. Thank goodness for @jurassicfibre.

  • JacksonInsane Jackson Williams (@JacksonInsane) reported

    @bt_uk Twice in one week we've been without broadband. Has been down since 11pm last night and est. Clear 5am, still without it. What's going on? Account GB25553686

  • JonesiOnTwittah Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    @bt_uk 21 days at best for you to (possibly) fix our broadband, and this is why I will never choose BT again. Anyone else thinking about it, don't bother, they're an absolute shambles and their customer service is appalling.

  • dicko888 dicko88 (@dicko888) reported

    @bt_uk I am wanting to know why I took the day off only to be told the engineer wasn’t coming, well after the event and this despite getting a text asking me how it was and whether it’s been fixed. 2 months and still counting for BT to sort this issue out. Sounds familiar to others ??