BT (British Telecom)

BT (British Telecom) Outage Report in Conwy, Wales

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The latest reports from users having issues in Conwy come from postal codes LL32 and LL31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Conwy, Wales 10/09/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Conwy, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Conwy and Llandudno.

Loading map, please wait...
City Problem Type Report Time
United KingdomConwy Internet
United KingdomConwy Wi-fi
United KingdomLlandudno Internet
United KingdomLlandudno Wi-fi
United KingdomLlandudno Junction Total Blackout
United KingdomConwy Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Conwy, Wales

Latest outage, problems and issue reports in Conwy and nearby locations:

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

  • sixmanpush A.Whitfield (@sixmanpush) reported from Deganwy, Wales

    @bt_uk Yes, the new line was only put in early December. Could water be coming down the line.

  • AchinthaT Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales

    @bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.

  • HelenC_xoxo #HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales

    @bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SMOgunyemi Segun Martins O. (@SMOgunyemi) reported

    @bt_uk ...BT billed me for the bad broadband that never worked on Friday 15 Oct 2021. Efforts to present our complaints have been futile. BT customer service is somewhat disorganised. We are embarrassed and disturbed by the erroneous bill which is nothing but mistake on the part of BT.

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • spectrain Joy Wilson (@spectrain) reported

    We Connect for Good. We’re here to help! Really? Not my experience @bt_uk

  • JGHRSolutions Julie Grabham (@JGHRSolutions) reported

    @bt_uk Disappointing customer service skills. I am paying BT for a service which you are not supplying

  • Richardisasleep Richard King (@Richardisasleep) reported

    Yet again, second rally in a row @btsport you have messed up the schedule for #wrc and not added it to Catch Up for Day to. What have you got against @OfficialWRC ? I pay for your service and you fail to deliver. Poor poor poor AGAIN!!!

  • SMOgunyemi Segun Martins O. (@SMOgunyemi) reported

    @bt_uk Good day Nick. The complaints are in respect of residential account. We ordered for a BT broadband, delivered but never worked. A call to BT confirmed that the order was cancelled abinitio. We made a fresh order which turned out good. But to my surprise...

  • antiorp 0101110 (@antiorp) reported

    @bt_uk It’s rubbish need a wifi6 router n iphone 13 package upgrade fibre it all upgrade stupid the exchange box

  • BenOnWheelss Ben Warren (@BenOnWheelss) reported

    @bt_uk Hello, for some reason the Sky Sports channels are suddenly not working on by BT TV 4K box. I have restarted my internet, retuned the channels multiple times, checked cables but it keeps telling me to add them to my package. All other channels work fine.

  • BazRees Baz Rees (@BazRees) reported

    @bt_uk Yes thank you. Seems to have been some kind of outage - lots of people reporting the same on-line.

  • spectrain Joy Wilson (@spectrain) reported

    @bt_uk Referred back to Twitter from Trustpilot just another method of passing the complaint about. Still waiting for that call from a manager. #poor