BT (British Telecom)

BT (British Telecom) Outage Report in Clunderwen, Pembrokeshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Clunderwen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Clunderwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Clunderwen, Pembrokeshire, Wales 12/31/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Clunderwen, Wales

Latest outage, problems and issue reports in Clunderwen and nearby locations:

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

  • AdamDZimmer Adam Zimmer (@AdamDZimmer) reported from Scleddau, Wales

    @bt_uk @btsport my BT Sport hasn't come back on since I paid the bill this morning. I then agreed to upgrade my package to the VIP with broadband and fear this is causing it to not come back. Please help

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • AdamDZimmer Adam Zimmer (@AdamDZimmer) reported from Scleddau, Wales

    @bt_uk @btsport please cancel my agreement to change my broadband and tv to you. I'm staying with Sky. Absolutely disgraceful service. Over 3hrs on hold yesterday and nothing was fixed. And then told today the app would start working and I'm still getting the same error message!

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

  • eirianp Eirian Price (@eirianp) reported from Pembroke Dock, Wales

    @bt_uk I have two completely dead spots, I fix one with the disc but when I go back to another area it says to move the disc? Can’t see an option to order another one

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcinJedyk Marcin Jedyk (@MarcinJedyk) reported

    @virginmedia Sure, last time I spoke with support was 14th of Jan. I was told I need a new cable laid down which won't be done until 27th. When I asked for a 4G sim to be able to work from home and do home schooling I was told they cannot provide such... I'm switching to @bt_uk

  • FootyReady Top of the Klopps 19🖐👍 (@FootyReady) reported

    @wareing1974 @bt_uk 🙈🙈🙈 It was bad last week when the kids had live lessons to attend all day. They missed them all! 😩 Teachers were good tho 👍 Hopefully it won’t be off too long 🙏

  • edinburgh_bear Andrew Hamilton (@edinburgh_bear) reported

    @bt_uk I have tried an Ethernet cable from the hub direct to the wifi but still a 5 second delay on work calls so need to use hotspot. Also we need to use wifi on phones and can’t connect those direct. Wifi using apps on phones is so slow that we end up just using 4G.

  • RaffertyRy RaffertyRy 💙 (@RaffertyRy) reported

    **URGENT** @bt_uk My phone line is down AGAIN. Priority repair customer. No mobile signal in the house. Wifi is via LAN line of sight mast

  • GamingNorbs GamingNorbs (@GamingNorbs) reported

    Broadband down for more than 24 hours, @bt_uk customer support didn't help, everything is automatized nowadays I want too but can't talk to a person :(

  • ljedit Liz Jones / Responsive Editing (@ljedit) reported

    @ryusufedit @bt_uk They keep promising it will be fixed but each time it isn’t. The problem is with Openreach, but still I need BT to sort it out for me. Awaiting a callback from a manager now.

  • stuartyboy_70 Disco Stu (@stuartyboy_70) reported

    @bt_uk Hi Neil. My mobile. Over the last few weeks watching Netflix and BBCiIplayer it freezes and stutters a lot. Never had this problem before.. I have made sure nobody else in the household has been using the WiFi during testing.

  • NikkiSpoon Nikki Sade Moore (@NikkiSpoon) reported

    @bt_uk BT this is such poor service. Still not contact, despite two calls a day for over a week and reassurances on DM. Now, more than ever, small business need support and you have Ignored calls for help for over a week!!!

  • wareing1974 CHAMPIONS 19/20 🏆#19 (@wareing1974) reported

    Thanks @bt_uk the broadband is down in our area at the worst possible time, can’t go anywhere and the kids are on my case because they can’t access their social lives. Get it fixed pronto please!

  • Jamshaidhameed2 Jamshaid Hameed (@Jamshaidhameed2) reported

    @bt_uk yes but they weren't the most helpful in resolving the issue