BT (British Telecom)

BT (British Telecom) Outage Report in Clunderwen, Pembrokeshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Clunderwen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Clunderwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Clunderwen, Pembrokeshire, Wales 01/13/2026 15:10

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Clunderwen, Wales

Latest outage, problems and issue reports in Clunderwen and nearby locations:

  • RachelTWwales Rachel T-W (@RachelTWwales) reported from Saundersfoot, Wales

    Spent the best part of 2hrs on the phone today trying to get @bt_uk to reconnect my Dad’s broadband after they mistakenly disconnected him. I spoke to 5 different people, was cut off twice & the upshot, they cannot get him back online for a week. Poor, so poor 😡

  • AdamDZimmer Adam Zimmer (@AdamDZimmer) reported from Scleddau, Wales

    @bt_uk @btsport please cancel my agreement to change my broadband and tv to you. I'm staying with Sky. Absolutely disgraceful service. Over 3hrs on hold yesterday and nothing was fixed. And then told today the app would start working and I'm still getting the same error message!

  • eirianp Eirian Price (@eirianp) reported from Pembroke Dock, Wales

    @bt_uk I have two completely dead spots, I fix one with the disc but when I go back to another area it says to move the disc? Can’t see an option to order another one

  • pembs_surfer Adam (@pembs_surfer) reported from Whitland, Wales

    @bt_uk Hi BT. Recently renewed my Broadband fibre 2 contract and was promised a free Stadia all the way through the order process up to and including order summary.After the order went through havnt heard or seen anything about it since.This seems to be a common problem.Pls help

  • HTBREPAIRS jim payne (@HTBREPAIRS) reported from Neyland, Wales

    Jamie Vardy doing his upmost to make sure he doesnt have to go help England 🤣🤣 gutting for us mind 😭😭 #foxes #LCFC #LEIWHU #Premier_League #England #euro #SkySport #btsport

  • AdamDZimmer Adam Zimmer (@AdamDZimmer) reported from Scleddau, Wales

    @bt_uk @btsport my BT Sport hasn't come back on since I paid the bill this morning. I then agreed to upgrade my package to the VIP with broadband and fear this is causing it to not come back. Please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Michele__Walker Michele 💙 (@Michele__Walker) reported

    @bt_uk @BTCare shocking service from you. Inexperienced staff ongoing problem since December No phone lines. Loosing money daily. HELP

  • RobinS66BS Robin W (@RobinS66BS) reported

    Not one tweet today off @mrjakehumphrey. Shocker. Come on @btsport he used your channel to spout lies about Liveroool fans in Paris. You support that? 🤔

  • DannyGar90 Gar (@DannyGar90) reported

    How awful is the sound on @btsport for the Champions League Paris - Munich. Can’t even hear the crowd!

  • Charl_H79 Charlotte (@Charl_H79) reported

    @MidlandMackem33 @EE @bt_uk I’ve heard mixed reviews about virgin customer service team. But positive stuff about their internet. I work from home too, so I need a good one

  • pal_1183 Paul Lucas (@pal_1183) reported

    @bt_uk BT did pretty well financially in 2022, but decide to put 14% on top of customers bills. Capitalism at its best. Rich get richer, poor folk pay for it. Contract ending soon, laters. 👋

  • ben__holden Ben Holden (@ben__holden) reported

    @bt_uk any reason why audio on BTSport app on Samsung TV is not in sync on live broadcast. Have deleted the app and reinstalled, it only happens on your app. Terrestrial TV, other connected devices and other apps are all fine including iOS app on AppleTV. Never used do this

  • erm1104 Emma Rrrrr (@erm1104) reported

    I do love a weaselly-worded email. @bt_uk at the top of my list, today. “We’re increasing the price of your service by 14.4%”. Actual increase to my monthly bill is 25%, because Line Rental Saver is no longer worth as much as it was, as a percentage of the increased cost. 🤔

  • iexpl0re1 iexpl0re (@iexpl0re1) reported

    @bt_uk I was having an issue with the remote control

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @bt_uk 2/....As yhe engineer won't see the issue happening anyway. If it happens again I will reschedule. In the meantime, how do I cancel the appt with the engineer? Thanks.

  • PetrieDerek Derek A Petrie (@PetrieDerek) reported

    @bt_uk My parents still don’t have a landline number almost 4 weeks after moving house. How can they cancel please?