BT (British Telecom)

BT (British Telecom) Outage Report in Barnard Castle, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Barnard Castle, County Durham, England 05/07/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LolSylvanus SammyStepho (@LolSylvanus) reported

    @bt_uk @jordmarley I'm also getting this problem.

  • PhilBur76917612 Phil Burns (@PhilBur76917612) reported

    I wish @bt_uk would back off with the renewal crap I know it’s due to finish in a few months but I’m still considering what to do!

  • budleewilkinson Bud Wilkinson (@budleewilkinson) reported

    Can’t get onto my @btsport account, wicked 👍 Great service.

  • margyhanson21 Margaret Hanson (@margyhanson21) reported

    @bt_uk waited on phone 25 mins from 4.15pm to be asked for my mobile number,then he told me to hang up home phone and he would ring me back on mobile - still waiting

  • RavC ʀᴀᴠ ᴄʜᴀᴅᴅʜᴀ (@RavC) reported

    @bt_uk disgraceful service over 1 hour on the phone just to switch a sky viewing card and being passed pillar to post and then being left on hold and then being advised to switch to BT when all I want is a a simple change. ABSOLUTE DISGRACEFUL SERVICE.

  • DuncTM Duncan Mather (@DuncTM) reported

    What awful pricing @btsport £25 for existing customers for a month..... almost the same as @SkySports but with a couple of games of interest to most on a good week or £15 as long as you sign up for 2 YEARS!!!! WFT?!?! Plus minority sport filler few care about. #greedy #ripoff

  • RavC ʀᴀᴠ ᴄʜᴀᴅᴅʜᴀ (@RavC) reported

    @bt_uk I have cut the phone off after a whole one hour of waiting. Your customer service is terrible. I wish no one used you. Absolutely rubbish. Joke of a company. Get your house in order. Sort out your customers needs!!!!

  • zenbubblegum August Schulz (@zenbubblegum) reported

    @pipmcgowan @bt_uk Try months and months. BT’s sport platform is an absolute joke. The problems are never fixed, season after season. We’re the real schmucks, though, still paying good money for this abysmal “service” and hoping it wil get better.

  • johng225 John (@johng225) reported

    @lizziesdj @bt_uk No problem. Is yours working yet? Mine isn’t :(

  • MauryaSomesh Somesh Maurya (@MauryaSomesh) reported

    @nicolab77 @bt_uk How come BT's customer service isn't aware? I raised this issue an hour back and they admitted that their login isn't working. This is just an automated message