BT (British Telecom)

BT (British Telecom) Outage Report in Barnard Castle, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Barnard Castle, County Durham, England 02/05/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Bishop Auckland and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland TV
United KingdomBishop Auckland Phone
United KingdomBishop Auckland Phone
United KingdomRichmond E-mail
United KingdomBishop Auckland Phone
United KingdomRichmond E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rolandbullivant Roland Bullivant (@rolandbullivant) reported

    Appalling service by @bt_uk. I pay hundreds of pounds per year to you can cannot get to speak to anyone. Been on hold for over 27 minutes. Why not hire some more staff?

  • FMDoop Doop (@FMDoop) reported

    @Reece2113 @SkyUK @bt_uk It’s not working yet. Hold on.

  • Kiwilivinginen1 Kiwilivinginengland (@Kiwilivinginen1) reported

    @bt_uk @christieleighSm My internet is fine now, if there is an appointment booked then it should be cancelled, if there are other problems I'll report my by again

  • CliveRoper Clive Roper (@CliveRoper) reported

    @bt_uk What happens when there is a power cut and the broadband and mobiles are down. Nobody can then even make an emergency 999 call. Surely this needs to be looked into, it’s a backward step.

  • JanBitcon Jan Bitcon (@JanBitcon) reported

    @bt_uk Hi I had super fast broadband fitted last week but one disc is not sufficient to ensure complete Wi-Fi coverage in my house. I have tried to contact yourselves online and via phone without success- please help - I am most disappointed with the service received so far

  • WEDossett Dr Wendy Dossett (@WEDossett) reported

    Can’t get through on phone nor find a way online to report broken wires and phone lines down down in my neighbourhood @bt_uk what do you suggest? #stormfranklin

  • JosaKeyes Josa Keyes (@JosaKeyes) reported

    @bt_uk This is not helpful at all. @SkyUK tells me it is local British Telecom exchange that is the problem. Please direct me to whoever runs that.

  • DannyFong87x Danny Fong (@DannyFong87x) reported

    @bt_uk Continue from my above message is it possible to get my Internet fix by Monday the latest if not I demand compensation for the lost of Internet for 5 days since I was told BT will send a engineer by Wednesday to fix it.

  • lozieoconnor Lauren (@lozieoconnor) reported

    @bt_uk hi, I’ve tried going through your online form to move but keep getting stuck. Can someone help please?

  • bigladderdrone 𝕋𝕙𝕖 𝔹𝕚𝕘 𝕃𝕒𝕕𝕕𝕖𝕣 ℙ𝕙𝕠𝕥𝕠𝕘𝕣𝕒𝕡𝕙𝕖𝕣 (@bigladderdrone) reported

    @bt_uk so here I am on the phone for 2 hours as I’ve discovered I’m paying for a cloud phone service that I told you I didn’t want and haven’t used once. Requests to have it removed and pay for broadband only are being stonewalled. Please contact me urgently