BT (British Telecom) Outage Report in Barnard Castle, County Durham, England
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The latest reports from users having issues in Barnard Castle come from postal codes DL12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Barnard Castle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Barnard Castle, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnard Castle, Crook, Shildon and Catterick.
| City | Problem Type | Report Time |
|---|---|---|
 Barnard Castle |
Wi-fi | |
| Crook |
Wi-fi | |
| Shildon |
||
| Catterick |
Wi-fi | |
| Catterick |
Internet | |
| Barnard Castle |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Barnard Castle, England
Latest outage, problems and issue reports in Barnard Castle and nearby locations:
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Lee Pearson
(@spot270) reported
from
Richmond, England
@oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia
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Colin Hicks
(@Colin_E_Hicks) reported
from
Richmond, England
. @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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ian pollock
(@ipolnufc) reported
from
Whorlton, England
Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tomasz
(@TomaszTweets) reported
Got fibre-to-the-property installed this week from @BT_uk; happy days! Thought to myself, hey, maybe I’ll upgrade the speed to 300 MBit/s? My price: £59.99 New customer price: £22.49 for three months, then £44.99 Surely this is a pisstake, @BT_uk?
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phil payne
(@phil_payne7) reported
@bt_uk worst customer service ever!! Phone line broken for a week, promised to fix it by 17/12, now postponed to 21/12. Customer service dept pass me to openreach that is closed, ring bt back and they literally blank me a cut me off. DISGUSTING!
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Adam Dufton
(@Adam_dufton) reported
@XqFlixZx @bt_uk Don't bother sign up to register your interest thats how yesterday's stock dropped, never announced on twitter
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Domhnall Mac
(@shameonyou1990) reported
@bt_uk raised several issues with service which hasnt worked for 2.5 weeks. ordered engineer who blamed line, Line engineer came out and blamed hub equipment- new equipment ordered. Made no difference at all. Phoned Tue and Wed, still no help. Passed around from 1 person to next. a joke
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Karim Somani
(@KarimSomani) reported
@bt_uk Hi Dee, I didn't want to cancel!! I need it before Christmas
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Dean Cousin
(@deancousin) reported
@bt_uk hi do you have a customer services department or person I can talk to please?
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Campbell J Mackie
(@oldtownhall) reported
@Andicurrie @bt_uk @bt_uk get this fixed. I'm a long standing customer that recommend your service to Andi. Your not only letting him down, you're embarrassing me. Fix it by Christmas. OR I'll fix on a new broadband, landline and mobile supplier early in the new year!
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Colin jones
(@colinjones1975) reported
@nutmegnige @btbusinesscare Worst customer care I’ve ever received too, taken over a week to get nowhere for me! I feel your pain
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🎭 Elliott Bechtol 🎭🎖️
(@Ebecpc) reported
@btbusinesscare few huge problem to this post and idea is that if you HAVE NO B/BAND you can't use the phone as it uses VoIP so you need b/band then if your stuck somewhere like me my 4g assure doesn't even work due to no bars ( not your fault on that as it due to the metalwork in the building)
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Dean Cousin
(@deancousin) reported
Is it just me or is anyone else shocked by the level of customer service by @bt_uk even the person responding to me is Twitter seems passive aggressive....