BT (British Telecom)

BT (British Telecom) Outage Report in Barnard Castle, County Durham, England

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The latest reports from users having issues in Barnard Castle come from postal codes DL12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Barnard Castle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Barnard Castle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Barnard Castle, County Durham, England 08/06/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barnard Castle, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnard Castle, Bishop Auckland, Richmond and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnard Castle Wi-fi
United KingdomBishop Auckland Total Blackout
United KingdomBishop Auckland Phone
United KingdomBishop Auckland Phone
United KingdomBarnard Castle Internet
United KingdomRichmond Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Barnard Castle, England

Latest outage, problems and issue reports in Barnard Castle and nearby locations:

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ameliaaabell Amelia Bell (@ameliaaabell) reported

    @bt_uk our internet was meant to activate on the 7th, told on Monday it would be 24hrs and a main priority and still not working! I have paid an extra £13 for 4g of data which has run out within 2 hours. Customer team are understanding each time but it is not being RESOLVED :(

  • lorrain87380993 lorraine baker (@lorrain87380993) reported

    @EamonnHolmes @bt_uk I think u and wife been treated terrible not even some flowers at end of the show xx for Ruth who was upset terrible something better will come along x be safe happy Christmas x

  • SCcrowther Simon Crowther (@SCcrowther) reported

    @OpenreachHelp Sadly no luck with @btbusinesscare @BTBusiness . Promised a call back in ‘30 minutes’ at 10.30. Never happened

  • piquer251190 Alejandro Piquer (@piquer251190) reported

    @bt_uk all day trying to speak with a operator. I had issues with my broadband, get connected for few minutes and after disconnected. It's ridiculous. What's going on? #btdown #btuk

  • piquer251190 Alejandro Piquer (@piquer251190) reported

    @bt_uk I already did it, and same issues. I reset my smart hub and connect again but doesn't work , the connected for few minutes and after down again . Is really frustrating @bt_uk

  • colonelmustard Nigel Cheshire (@colonelmustard) reported

    My @bt_uk broadband has been down for 2 days despite two engineer visits. On the line to them now, estimated wait time “half an hour”... Good job I have nothing better to do.

  • _BarbaraOsborne Barbara 🎶 (@_BarbaraOsborne) reported

    @bt_uk Internet down in EH14. Status update suggests everything seems to be ok. But it’s not! Been down for about an hour now.

  • RickyBaby321 Richard Gillard (@RickyBaby321) reported

    @bt_uk Currently, I cannot get a dial tone &, when I call myself from my mobile, I get a message saying I'm on the phone. The last time I had this problem I dialled 1471 after the problem had cleared and I was told the last caller was 343 173. That's my own number! #NotAmused!

  • JackiePRCooper Jackie Cooper (@JackiePRCooper) reported

    Really @bt_uk ? Trying to query a bill and your rude operator hangs up on me? After going through endless phone system 3 times?

  • Coops_1878 𝔹𝕖𝕟 (@Coops_1878) reported

    @bt_uk I literally had your technicians in to fix the internet and the thing which was apparently fixed has happened again?