BT (British Telecom)

BT (British Telecom) Outage Report in Banchory, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banchory, Aberdeenshire, Scotland 01/13/2026 05:45

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banchory, Scotland

Latest outage, problems and issue reports in Banchory and nearby locations:

  • smain64 Stephen Main (@smain64) reported from Peterculter, Scotland

    @btsport I’m sure your aware but please fix the app!!!!

  • Pilot_Nick Nick Cole (@Pilot_Nick) reported from Bucksburn, Scotland

    @bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlistairTodd10 Alistair Todd (@AlistairTodd10) reported

    @bt_uk Useless customer support and install! Live chat clearly want rid of you rather than sort problems. Two lots of broken routers, two months of no internet, exposed wires on install, cables left in back garden.... Just as well I have kept my virgin connection 🤬

  • Sandanista Bob P @BobPitman@toot.community (@Sandanista) reported

    @bt_uk Home hub has been dropping random devices over last 4 or 5 wks but never just acting like firewall blocking just some random websites! We've had to restart it several times recently as loses connections to net or devices... just not this odd some websites not others thing! 2/2

  • Sandanista Bob P @BobPitman@toot.community (@Sandanista) reported

    @bt_uk Sometimes it seems to sleep for 5 or 25 mins then comes back... other times all devices seem to react the same as if internet speed is being throttled and all devices (inc the internet tv get glitchy & pixilated/slow/sound & picture out of sync. 3/3

  • GTF96 🇮🇪 Tis what it aint🇮🇪 (@GTF96) reported

    @NewAgeBoxingUK @btsport The Greatest Heavyweight that's ever ived Undefeated Fuey has to be PPV every time even if he fight the local binman. ITS bum utubers useless bags of #sh* it never had done any training even couldnt win a scrap anywhere on PPV that a complete disgrace .

  • chillfinger Chillfinger (@chillfinger) reported

    @bt_uk Standard BT . Nobody called my dad like promised yesterday . You’ve cut an 80 year bill payer from his phone and internet . And made him miss 2 appointments regarding his cancer treatment . You service is abhorant

  • keetmufc keet. (@keetmufc) reported

    @MancJohnson @bt_uk @TalkTalk Nope. Once they have you signed up for 24 months you're nothing but **** on a shoe to them

  • Sandanista Bob P @BobPitman@toot.community (@Sandanista) reported

    @bt_uk Thanks - I did. i checked firewalls, hosts file & other bits on my machine. restarted it- nothing, same issue. Ping worked but only some websites load others looked like no internet. Tried logging into homehub & it didnt load either!! Restart home hub worked. 1/2

  • VapesBlazin Blazin_Vapes75 (@VapesBlazin) reported

    @bt_uk Wow your live chat support staff are useless 👎

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    In a competitive market @bt_uk good customer service is king. This is my sixth day without telephone or broadband. My third cancelled engineer appointment - 2 no shows 1 cancelled mid time slot. Disrupted service payment does not cover wasted annual leave and work lost for two

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    @bt_uk The last we heard was they would now come tomorrow morning. Not sure if I believe them There is never a reason given for them not turning up which is just plain rude. I’m not sure if it is openreaches fault or BTs but the end result is the same