BT (British Telecom) outages and service status in Banchory, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Banchory, Scotland

Latest outage, problems and issue reports in Banchory and nearby locations:

• 
  Nick Cole (@Pilot_Nick) reported 36 minutes ago from Bucksburn, Scotland

  @bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?

• 
  Stephen Main (@smain64) reported 54 minutes ago from Peterculter, Scotland

  @btsport I’m sure your aware but please fix the app!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen (@MyEngland2016) reported 5 minutes ago

  @bt_uk Good Morning Had a fibre installation in June Unit fell off the wall .a bad install ,have had hours of phone calls ,engineers were promised but never came ,what do I do now

• 
  Claire #JusticeForNoah (@ClaireMadMax) reported 6 minutes ago

  @juliandc @bt_uk Also many places in rural Northern Ireland and Britain don't have any mobile phone signal at all

• 
  GG (@G1NG3R_N1NJA_13) reported 9 minutes ago

  @bt_uk I’ve done all that. It’s not working. Apparently it’s now a fault.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡 🇬🇧 (@glasgoRFC1872) reported 9 minutes ago

  @bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .

• 
  𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported 9 minutes ago

  @bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??

• 
  heebee (@KHC99d) reported 10 minutes ago

  @bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling

• 
  Emma (@Emma_coyne73) reported 11 minutes ago

  @bt_uk why do you not notify your customers via text when there’s a fault in the area? All other companies do, water electricity etc so why can’t you. Broadband been down all day & not a word from yourselves to your customers

• 
  noone@nowhere (@nooneatnowhere) reported 12 minutes ago

  @bt_uk correct number ported back. It worked for a month and then stopped receiving calls from Vodafone, 3, Lebara and others. Now nobody is able to sort it and they refuse to let us speak to a manager. Can you help??

• 
  Changeling64 (@64outsider) reported 14 minutes ago

  @bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.

• 
  Carol Lord (@CarolLo58903853) reported 16 minutes ago

  @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕