BT (British Telecom) outages and service status in Banchory, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banchory, Scotland

Latest outage, problems and issue reports in Banchory and nearby locations:

• 
  Nick Cole (@Pilot_Nick) reported 16 minutes ago from Bucksburn, Scotland

  @bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?

• 
  Stephen Main (@smain64) reported 32 minutes ago from Peterculter, Scotland

  @btsport I’m sure your aware but please fix the app!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Fowler (@KevinF1311) reported 4 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

• 
  Tom Tolkien (@tomtolkien) reported 6 minutes ago

  @bt_uk how do I cancel my BT account?

• 
  GM Mark Howitt (@MarkHowitt) reported 7 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Chris Pugh (@chpugh1) reported 9 minutes ago

  @bt_uk I’m having issues logging in to my BT emails, is there a fault

• 
  Amanda Eastwood (@eastwap) reported 10 minutes ago

  @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 13 minutes ago

  @bt_uk not a word from you re no email service Appalling service!!!

• 
  Brian Waters (@BDubleYou) reported 19 minutes ago

  @Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...

• 
  Darren Smith (@Smicer999) reported 20 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Amanda Eastwood (@eastwap) reported 23 minutes ago

  @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 27 minutes ago

  @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom