BT (British Telecom) Outage Report in Axbridge, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Axbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Axbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Axbridge, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Street and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
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| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Axbridge, England
Latest outage, problems and issue reports in Axbridge and nearby locations:
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Nicky Clark 💙
(@nickylclark) reported
from
Burtle, England
@bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@bt_uk To cancel my broadband
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Maya Birch
(@Mayabirch1) reported
from
Street, England
Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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BOB ANDERSON 180
(@BobAnderson180) reported
from
Clevedon, England
@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Beadle
(@Steven_D_Beadle) reported
Comedy gold. @skytv congratulated me for being a platinum customer but then told me that a brand new customer would get a better deal. @bt_uk to the rescue!
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Liam F. O'Neill
(@liamfoneill) reported
@BenCodeGeek @bt_uk I order regular copper broadband in AUGUST. Still waiting. It's awful how @OpenreachHelp have a monopoly and won't directly talk to end customers.
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M
(@FutbolMoe) reported
@LFCTransferRoom @btsport Lol you know it’s bad when even Klopp is asking for signings
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Kyle
(@KyleAGutierrez) reported
@smooyacs @virginmedia @bt_uk They want you to log into your router to find incoming traffic from foreign IP's, find out what ISP owns it and contact them directly to tell them to stop their customer from ddosing Bit much to ask a customer to do that themselves I think lol. Good luck getting a response
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LossieSeadog
(@LossieSeadog) reported
Hey @bt_uk! I’ve been ghosted twice by engineers in two days after reporting poor connectivity on the 18th. Now the UNBREAKABLE Fibre 900 has been disconnected and won’t be looked until at least Tuesday. Since moving to Fibre 900 it has been non-stop problems. Shameful.
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Mark Taber 🇺🇦
(@MarkTaber_FII) reported
@bt_uk Sorry but I am confused. I was reporting an investment scam impersonating BT for YOU to act on. So why would I need anything else? As yet the scam website still hasn’t been taken down!
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VJRB
(@Weerthepeople) reported
@NaomiMcburney @virginmedia Everything about the Virgin media experience is terrible. Try @bt_uk
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Ben Coleman
(@BenCodeGeek) reported
Tried to upgrade my broadband to full fibre back in December, a ******* epic saga ensues, the latest being told by @bt_uk they can't can fix their cable duct running to my house until APRIL. Five months to get carry out a simple upgrade
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Kumaraguru Kumar
(@kumaraguru27) reported
@bt_uk Hi, it’s still an issue! No internet connection for past 1 week.
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DJ
(@DJJ246) reported
@EatTom01 @bt_uk Their broadband is crap. Run anything more than one thing on it and it buffers. Shite product and shite company