BT (British Telecom) Outage Report in Axbridge, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Axbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Axbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Axbridge, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Street, Weston-super-Mare, Bridgwater and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
||
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Street |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Axbridge, England
Latest outage, problems and issue reports in Axbridge and nearby locations:
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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John Ennis
(@tomosgsxr) reported
from
Bridgwater, England
@motomatters IMO pay tv loses spontaneous viewers who then turn into fans who in turn go to tracks. @btsport needs to encourage people to watch the bikes, I suggest a MotoGP only tariff for starters, and perhaps dropping the £35 parking charge at the circuit might help.
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Nicky Clark 💙
(@nickylclark) reported
from
Burtle, England
@bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@bt_uk To cancel my broadband
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🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I am not wasting any more time on hold trying to speak to someone about a billing error you have made. You will now need to contact me to sort it out and stop sending demanding letters Completely fed up with your awful customer service.
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Mike Garner
(@mikegarner) reported
from
Bridgwater, England
@BTCare Yeah, I really appreciate talking to someone in customer care forgetting to turn the mic off before complaining why I was coming through to him with “shit like that”.
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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Maya Birch
(@Mayabirch1) reported
from
Street, England
Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
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BOB ANDERSON 180
(@BobAnderson180) reported
from
Clevedon, England
@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Wayne Hadley
(@WayneHadley) reported
from
Weston-super-Mare, England
@SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I can’t DM you because you don’t follow me and I don’t follow you. I have been forced to leave BT because of a lack of services in my new house. I was a very happy BT customer but things have gone badly wrong for you over the last 8 weeks. Never again!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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stephen r
(@cardiffbhoy) reported
I have @bt_uk @BTCare Fibre 1: meant to have upload speed of 32mb yet getting less than 5mb to firestick, anyone know how to fix this ? Do I need to move providers ?
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susan mcgrory
(@mcgrory_susan) reported
@bt_uk strange that no issues with my Internet that toy can see, no one has called despite typing ADVISOR twice been doing all your self help stuff all afternoon and evening...just to find out my neighbour's been doing the same as NO Internet...very strange that!
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Tony Anderton BSc.
(@tonyandertonbsc) reported
Disgusted with @bt_uk on the phone for 2 days as my internet didn’t go live when scheduled. I’m paying over £60pm for their most premium bband, I’ve been told to wait 4 days delay to receive another router, costing a weeks work working from home and they can’t do anything to help
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Adam
(@Adamjw1980) reported
@bt_uk Hard to know as it seems to be a secret when a customer orders. Order was placed in @EE store, but fibre BB to property is @bt_uk only product so I guess it’s with u
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Raith stevens
(@RaithStevens) reported
@bt_uk dear bt ive had problems with my Internet for a year now and u keep sending engineers and the problem still aint fixed they told me to buy a new house phone soo I did soo can u please get your ******* **** together and be a reliable Internet provider like u advertise
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Dave McDoodlepants MBE ➐
(@G84Darren) reported
@bt_uk how do I cancel my BT sport? Tried calling but was on hold for 40 mins so gave up. You've put the prices up all of a sudden and I can't afford it.
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Cat
(@catsmiththinks) reported
@bt_uk wifi cut out again and I note your app also not working... why do I pay to be treated like the crap on your front lawn?
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🧜🏼♀️ Mythical Siren 🧜🏼♀️
(@Mythical_Siren1) reported
@bt_uk They ran tests n shows no issues but for last couple weeks the internet has been lagging and connection keeps failing periodically
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Tony Anderton BSc.
(@tonyandertonbsc) reported
@bt_uk No that’s not correct, there has been no delay, the order says completed your end. The phone call resulted in guessing it could be the router so told wait until a new one is delivered and see if that works which will be Tuesday. I’ve asked for an engineer or help but was refused
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Dr Raj
(@RAJEEVKANWAR) reported
@MarcAllera @bt_uk appalled by the lack of customer service by BT when trying to move home Been on hold for up to 2 hours one day to be told have to speak to the moving home team who not there after 8 -another day on hold and got dis connected at 8