BT (British Telecom) Outage Report in Axbridge, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Axbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Axbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Axbridge, Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Bridgwater, Weston-super-Mare, Winscombe, Axbridge and Glastonbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet | |
| Bridgwater |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Axbridge, England
Latest outage, problems and issue reports in Axbridge and nearby locations:
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Robert Sutcliffe
(@liveRPancSurg) reported
from
Bristol, England
@bt_uk BT broadband customer support is a complete disgrace. #incompetent
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Maya Birch
(@Mayabirch1) reported
from
Street, England
Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!
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🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I am not wasting any more time on hold trying to speak to someone about a billing error you have made. You will now need to contact me to sort it out and stop sending demanding letters Completely fed up with your awful customer service.
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
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Mike Garner
(@mikegarner) reported
from
Bridgwater, England
@BTCare Yeah, I really appreciate talking to someone in customer care forgetting to turn the mic off before complaining why I was coming through to him with “shit like that”.
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Nicky Clark 💙
(@nickylclark) reported
from
Burtle, England
@bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?
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John Ennis
(@tomosgsxr) reported
from
Bridgwater, England
@motomatters IMO pay tv loses spontaneous viewers who then turn into fans who in turn go to tracks. @btsport needs to encourage people to watch the bikes, I suggest a MotoGP only tariff for starters, and perhaps dropping the £35 parking charge at the circuit might help.
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@bt_uk To cancel my broadband
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
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BOB ANDERSON 180
(@BobAnderson180) reported
from
Clevedon, England
@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I can’t DM you because you don’t follow me and I don’t follow you. I have been forced to leave BT because of a lack of services in my new house. I was a very happy BT customer but things have gone badly wrong for you over the last 8 weeks. Never again!!!
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Wayne Hadley
(@WayneHadley) reported
from
Weston-super-Mare, England
@SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave (real not a parody account) 🏴
(@EssexRocker) reported
@bt_uk It is the norm for me, all 4 orders I've placed with BT over 7 years have been a pain. 2 orders for TV I was quoted one price but charged more & the 2 broadband orders have needed reordering due to system issues. So frustrating.
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Ess Bee
(@punksville999) reported
@Dr_M_Bellingham @ShellEnergyHome @bt_uk Hope you have explained that you are an essential user to enable you to work from home and won’t be paying for the days you’ve had no service!!! When are they finally sending an engineer?
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Dr Michelle Bellingham
(@Dr_M_Bellingham) reported
Poor service with @ShellEnergyHome broadband. 5 days without internet, no email response, on hold checking the line. Did all the checks but only when I ask for it to be escalated to @bt_uk (told fault at my end) miraculously comes back. Time to leave
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Dave (real not a parody account) 🏴
(@EssexRocker) reported
@bt_uk never known a company to repeatedly make placing an order so difficult. Broadband renewal ordered at 11am, system cancelled by 1pm, 2 phone calls and an hour later and now I have to wait for a callback tomorrow. 4 orders in 7 years and each one has been difficult. Why?
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Emma Wilde
(@emswilde) reported
@bt_uk Probably best I don’t add to the catalogue of issues you’ve already caused then. Let’s see how many days it takes for someone to get in touch. Fancy a small side bet?
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Richard
(@Richco_77) reported
@bt_uk Why is the WiFi connection so bad between smart hub 2 and Sony ps4. Hub stays connected to PC/laptop/sky box etc but not ps4. Home hub from a few years ago kept connection ok so why can't the new and improved version of it
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Alison Hills
(@ahillslegal) reported
So @bt_uk have really surpassed themselves now. I’ve been without internet for 3 weeks, they tell me that they can’t connect me until AUGUST and provide a “mini hub” until I can get connected. However even this has now been switched off, after I made a formal complaint…
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Kane Guichard
(@AllThingsKane) reported
@bt_uk Heya 👋 I’ve just moved house and took my BT broadband with me. Do I get credit from when my internet went down at my old properly to being installed today? (9 days)
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Alison Hills
(@ahillslegal) reported
@bigbob25a @bt_uk They’re an utter nightmare ! And they don’t seem to understand the importance of getting this fixed quickly esp when you work from home ! They also closed my complaint before the issue was resolved so asked them to re-open it!
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Dharmendra Kesra
(@D_Kesra) reported
@bt_uk Business sales team are a joke, after agreeing a 20k package for multiple lease lines, the sales manager was supposed to email me a contract as agreed, chased him with several emails and phone calls, never reply’s to emails or phone calls false promises. Now moving away