BT (British Telecom)

BT (British Telecom) Outage Report in Axbridge, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Axbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Axbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Axbridge, Somerset, England 04/25/2024 12:55

April 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Axbridge, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Glastonbury, Weston-super-Mare, Bridgwater and Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Axbridge, England

Latest outage, problems and issue reports in Axbridge and nearby locations:

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • BobAnderson180 BOB ANDERSON 180 (@BobAnderson180) reported from Clevedon, England

    @bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

  • starr3126 Gareth Starr (@starr3126) reported from Weston-super-Mare, England

    @bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • Setantayseis Setantayseis (@Setantayseis) reported from Bristol, England

    @edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.

  • wils82 jamie wilson (@wils82) reported from Weston-super-Mare, England

    @bt_uk To cancel my broadband

  • BetteJBaldwin BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England

    @bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • clairesharpe_ ✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England

    @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

  • nath_ball Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • jocra14 John Crabtree (@jocra14) reported from Clevedon, England

    @Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mcgeo99 R MC (@mcgeo99) reported

    @bt_uk Online Fault checker says fault. But can't book appointment as keeps saying test expired. Ok. Try text service. Says have a fault, choose engineer slot. Can't process it. Will call within 30 minutes- 1 hour later... Sort it out please.

  • TCIMarketer The Christian Internet Marketer (@TCIMarketer) reported

    @northernruth @bt_uk The BT website is very slow when navigating, I don't think it's a problem at your end Ruth, it's a BT problem!

  • Bootybosworth hails (@Bootybosworth) reported

    @bt_uk yet again BT why are you closing my complaint when I specifically said to the caller today not to!!! You have not resolved my complaint you haven't addressed my concerns and yet you have closed it again!?!? @Ofcom

  • colinswaters Colin Waters (@colinswaters) reported

    @bt_uk I am trying to use the refer a friend link but it was this is down for maintenance? Before trying this, I was trying to use a cashback website, but that kept coming up saying I couldn't and had to call. When will refer a friend be back up?

  • pete_tonkin Pete Tonkin (@pete_tonkin) reported

    *Finally* got my @bt_uk contract renewed - why the bloody hell is it such a faff? Nothing's changed, everything's the same, please just continue to provide the exact same service I've had for the last twenty years. It should take seconds on the website, not 20 mins on the phone.

  • accordingtoamz_ Amz (@accordingtoamz_) reported

    @bt_uk I’ve had all kinds of - cube - internal - external. No one finds anything. Or they do and they “fix” it and then the problem comes back. I’ve been unable to connect for an hour now. I just want a solution once and for all. I don’t have time to keep going through this.

  • Dewsick_ Dewsick (@Dewsick_) reported

    @bt_uk every single night at 6-7pm til about 11pm I'm constantly having 20% packetloss and 3Mb down. I usually get 1Gb. I'm not with you but my service is using your lines. I'm actually quite sick of having to come home from work and basically can't watch a 720p video.

  • Janekelly25 Jane kelly (@Janekelly25) reported

    @bt_uk I have just been told to switch to EE and open an account there to solve the problem!

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @bt_uk is there a problem on line as my hub is flashing purple but was working about 10 mins ago

  • RealSaxondale Duke Silver 🛡️ (@RealSaxondale) reported

    @GeorgeMonbiot @VodafoneUK Had this with #bt_uk, who took advantage of elderly relative with @DementiaUK and sold her a broadband package with full sport. The installer came round and asked where her pc or laptop was. The vile scumbags then took 6 months to cancel after she passed. Hid behind GDPR.