BT (British Telecom) outages and service status in Cork, Munster

Problems in the last 24 hours in Cork, Munster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cork, Munster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JamesWebb (@WebbyJamesHere) reported 7 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  Loretta Livingstone (@L_Livingstone1) reported 9 minutes ago

  @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

• 
  Richard Latto (@RichardLatto) reported 11 minutes ago

  @DomusCaligari @bt_uk Still broken - come on BT!

• 
  Anne Optimi-City (@AnneMurawski) reported 13 minutes ago

  @btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2

• 
  Christopher Rowe (@KernowChris) reported 14 minutes ago

  @bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.

• 
  Peter Nunn (@PeterNunn3) reported 14 minutes ago

  The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

• 
  Markie_mark (@markie_sumark) reported 15 minutes ago

  Day 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.

• 
  George Somerville (@geosomerville) reported 18 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Lynda Hull (@lyndannh) reported 24 minutes ago

  @bt_uk HELP please.

• 
  uılʞuɐɹℲ (@puddles46) reported 25 minutes ago

  @bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with