BT (British Telecom) outages and service status in Ballybofey, Ulster

Problems in the last 24 hours in Ballybofey, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballybofey, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Wakelam (@HelenWakelam) reported 5 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  Alice (@SushiWolfo) reported 6 minutes ago

  @bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package

• 
  star6 (@s_starrr6) reported 9 minutes ago

  @bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious

• 
  Kernal 💼🧼 (@chefkernal) reported 10 minutes ago

  @bt_uk I was calling to cancel a contract for an elderly client but you can’t appear to verify who she is even though I can do it and I’m a 30 year old man putting on a funny voice

• 
  Macro Bielsa (@Forex_trader_4u) reported 10 minutes ago

  @bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum

• 
  Changeling64 (@64outsider) reported 13 minutes ago

  @bt_uk The line itself is working-which those who I've spoken to can't understand-it's the phones ringtones, as a result of their line upgrades, which are now not working. Parents are pensioners. I bought their phones 4-5 yrs ago. We're not made of money to replace them again due to BT!

• 
  Jim Spence (@JimSpenceDundee) reported 16 minutes ago

  Over the last few three weeks I did what I thought was the decent thing and allowed workers from @WeAreOpenreach @bt_uk and their contractors, to access my property to check two poles, which were NOT on my property, but in neighbouring properties where access was awkward, but not impossible. This below was the resulting damage from a wire attached to my house to a pole outwith my house, as they worked on it. I’m now expected to fill in a lengthy explanatory form and seek private estimates to repair it, before returning the form to their lawyers. This costs me time and effort for a problem not of my making.

• 
  Akram🇵🇸 (@akrxm94) reported 17 minutes ago

  @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

• 
  namecantbebrank (@alreetson) reported 19 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  Sev (@Sevka_T) reported 20 minutes ago

  Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk