BT (British Telecom)

BT (British Telecom) Outage Report in Ballybofey, County Donegal, Ulster

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballybofey, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballybofey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballybofey, County Donegal, Ulster 02/05/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • v4dwj Dave (@v4dwj) reported

    @bt_uk The open reach website and the bt website ( along with sky, talk talk )show that various fibre products are available for my address, but for some reason I can’t upgrade from the extremely slow copper broadband package I’m on. When will I be able to order fibre?!?

  • HelenMaryPike Neither a Brexitear nor a #COVIDIOT be (@HelenMaryPike) reported

    I fail, yet again, to understand what I pay @BTCare for?

  • leecolbran Lee Colbran 🇬🇧 (@leecolbran) reported

    @bt_uk You really are a clueless organisation. Six days without internet, I cancelled my account two days ago - and now, you want to book an engineer to come and fix the fault. Good luck wasting your own time/money.

  • VinylYesPlease ℙ𝕒𝕦𝕝 🐵🎧🇲🇾🇬🇧 (@VinylYesPlease) reported

    @bt_uk Register the complaint tomorrow please

  • andyeganuk Andy Egan (@andyeganuk) reported

    Escalated and got nowhere . Completely inflexible . Every business is adapting to the new Covid world . @bt_uk computer says ‘No’ 😡🤬 very disappointed. Have a word with @EE , they will teach you about customer service . Oh yes .. same company 🤯

  • TheXentertainer Xenophon Law (@TheXentertainer) reported

    Anyone else having issues with their @bt_uk @YouViewSupport Box? Since the update, my controller doesn't work and have to press a button 100s of times just to change the channel. Utterly ridiculous.

  • Charlotteoleary Charlotte O'Leary (@Charlotteoleary) reported

    @bt_uk She spoke to someone else and eventually got the add-on taken off, but they then put her through the dept who tried to flog her another 24 month contract. It's impossible to cancel an add-on without being bullied into signing up for a contract, which is appalling.

  • dr_zahidnoor Zahid noor (@dr_zahidnoor) reported

    @bt_uk @MoneyTelegraph awaiting transfer of phone line to digital service since 22/4/21. No service since. Contacted customer service on numerous occasions. Very kind and helpful staff but unable to resolve the issue. Without land line for more than a month.

  • EmmaXxx97 Emma Coates (@EmmaXxx97) reported

    @bt_uk Cant wait for this advisor to tell me she can't do anything to help apart from wait until it gets cancelled again and we go right back at the start

  • EmmaXxx97 Em (@EmmaXxx97) reported

    @bt_uk and now BT aren't responding. Great customer service