BT (British Telecom) Outage Report in Ballybofey, County Donegal, Ulster
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Ballybofey, Ulster
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballybofey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Harriet
(@harrietpenhale3) reported
@bt_uk This is an emergency as I can’t use the broadband I’m paying for which is stopping me from working. What do you define as an emergency appointment ?
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Harriet
(@harrietpenhale3) reported
@bt_uk Hi, I did but I have been told it can’t be upgraded until the 21st of Dec however I was told that it does not need a home visit just a change over in the exchange box nearby. I can’t work from home on the slow speed, is there anyway I can get an earlier/ emergency appointment ?
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Dafarn Newydd: Store, Takeaway and Fuel Station
(@LlanwddynShop) reported
@btbusinesscare Update, following enough complaints from the village it looks like the issue may be resolved. We have had phones for 24 hours now. Openreach are continuing to investigate.
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Lindsay Baumeister
(@linsbaumeister) reported
Guys from @OpenreachHelp didn’t show up within the window to sort out fibre despite being told they would definitely show. 1 month no resolution. @bt_uk useless & can’t even understand or read their own system. Can someone please take ownership of this omnishambles @Ofcom
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mick smith
(@micksmi70872507) reported
@bt_uk Hello, please supply a telephone number for your Chief Executive complaint number. The customer services at BT are disgusting. I expect a reply within 30 minutes.
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sambeau
(@sambeaujones) reported
I take it that @bt_uk aren't alone in behaving like this? You'd think there'd be some reciprocity during a pandemic. Also, what's with this trend to only be able to cancel via phone? You can transfer your account to a new house using the website which is way more complicated
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AJ Taylor
(@_aj_15_) reported
@bt_uk no connection to internet for 12 hours now. Broadband light on router just keep flashing. Can you help?
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Charisse Kenion
(@CharisseKenion) reported
@btbusinesscare Hi I was promised a refund on an incorrect charge and would like to speak to someone at your UK HQ. Can you help?
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Lauren John
(@essexwriter) reported
@bt_uk Just found out (when querying an online order) there have been reports of problems (to the retailer) of emails not getting through to BT Internet accounts. Also did receive emails from a dentist (that I needed to get). Any insight please?
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sambeau
(@sambeaujones) reported
I finally got through last week. The call to @bt_uk took 41 mins. Most of which was me hanging on hold. Again. I was about to give up again when someone picked up. I thought it would be a simple case of "oh no problem, our bad!" but instead you have dug your heals in.