BT (British Telecom) outages and service status in Ballybofey, Ulster

Problems in the last 24 hours in Ballybofey, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballybofey, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Simboman 🇬🇧 🇺🇦 (@simboman) reported 6 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.

• 
  H Paul O'Donnell (@HPaulODonnell) reported 7 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.

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  noone@nowhere (@nooneatnowhere) reported 7 minutes ago

  @bt_uk you are not listening...we have done that at least 4 times now...hours on the phone every time...a complaint was made in JUNE...nothing is ever done. Everyone just blames someone else. For a "communications" company you are an utter joke.

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  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 7 minutes ago

  Update on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.

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  Warren Peters (@wizza_wozza) reported 7 minutes ago

  @bt_uk Why can’t you @bt_uk send an engineer out to sort it out? Surely if you’re getting multiple requests over a period of days about a particular account at least you can do is investigate or take in interest on whether the issue has been fixed?

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  Roibeard Mhuiris (@RMhuiris) reported 9 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk 2) ...even though their network and ducts are right outside the properties the pole serves. They've caused so much trouble and wasted so much of my time, I've had to put the matter on hold. You can't allow anyone to disrupt your life to such an extent.

• 
  Carol Lord (@CarolLo58903853) reported 17 minutes ago

  @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 18 minutes ago

  @bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.

• 
  heebee (@KHC99d) reported 19 minutes ago

  @bt_uk How about you deal with our problem - any assistance, a human who understands and is willing to sort out mother’s broadband issues after weeks and weeks of nothing would be appreciated.

• 
  andy grey (@andy_gray) reported 20 minutes ago

  @bt_uk I can’t resolve ‘online’ a phone fault. It’s for my blind 87 year old father who hasn’t got a mobile phone, internet or indeed at the moment a functioning land line. His phone is not the issue. How do I moved forward and actually speak to someone?