BT (British Telecom) outages and service status in Ballybofey, Ulster

Problems in the last 24 hours in Ballybofey, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballybofey, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lesley Talbot (@LesleyT88) reported 60 seconds ago

  @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you

• 
  Mini67!x (@jellywellys99) reported 2 minutes ago

  @bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card

• 
  Pete Wright (@CSI_Pete) reported 2 minutes ago

  @bt_uk Hi. Is the offer to upgrade my broadband for £1 a scam? The “checkout broadband “ only button doesn’t work unless I alter my tv package which then starts a new 24 month contract. Seems everyone has the same issue. Seems a con to me then.

• 
  Horwich RMI Cricket (@HORWICHRMI) reported 4 minutes ago

  Another **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!

• 
  Ernesto (@ernestohegi) reported 5 minutes ago

  @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?

• 
  Chris (@tringgooner) reported 5 minutes ago

  @bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.

• 
  sue evans (@untidysue) reported 7 minutes ago

  @bt_uk please can you tell me why I can’t test my broadband speed please? Suddenly it’s not working when I go into our garden and it always has before.

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  Mini67!x (@jellywellys99) reported 7 minutes ago

  @bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful

• 
  pst (@sliverlodeone) reported 8 minutes ago

  @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.

• 
  eelemsti (@eelemsti) reported 8 minutes ago

  And another one @bt_uk I cancelled my service with you in MARCH! Why are you still billing me??