BT (British Telecom) outages and service status in Ballybofey, Ulster

Problems in the last 24 hours in Ballybofey, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballybofey, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Real Philip Lyon (@phillyonskem) reported 7 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  Helen Wakelam (@HelenWakelam) reported 8 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  euanT (@euanT5) reported 11 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Jim, in Scot's law you own everything from your boundary to the sky. Openreach are ***************. Speak to a lawyer. I've had similar issues.

• 
  lauren. (@cyberbeautiful) reported 13 minutes ago

  Why do you never answer the damn phone!?! @bt_uk

• 
  Mike Seaton (@mikeseat) reported 14 minutes ago

  @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

• 
  The Emperor Son (@TheEmperorSon) reported 14 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  GG (@G1NG3R_N1NJA_13) reported 14 minutes ago

  @bt_uk your health check isn’t working. Your stupid robot tells me my speeds are fine. I’m playing ps5 on a wired connection with an upload varying between 15-20 and it should be 100. There is clearly an issue and I cannot do a thing about it.

• 
  andy carson (@andy_carson101) reported 15 minutes ago

  @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 15 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  Warren Peters (@wizza_wozza) reported 22 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.