BT (British Telecom) Outage Report in Ballybofey, County Donegal, Ulster

Problems in the last 24 hours in Ballybofey, Ulster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballybofey, Ulster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Arthur 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craiginscotland) reported 7 minutes ago

  So @bt_uk have a link in my account to renew my contract, still 6 months left, but had a look. I can get 900mb as a new customer for £46. An upgrade through “my account” was best part of £30 more. Every single package cost way, way more. Guess I’ll be leaving in February.

• 
  DanWalkerUK (@DanWalker_UK) reported 9 minutes ago

  @bt_uk Hi Aled, you don't have 'the system access' because BT have designed it that way. Generally when I'm leaving a service, I have zero ******* interest in speaking to the 'loyalty team'. Makes me all the more glad I'm leaving :) #whatajoke

• 
  Keyan Milanian (@keybo83) reported 9 minutes ago

  @bt_uk WiFi. Flashing orange. Please see previous tweets. Had months of this and two engineer visits, still getting problems. Had a pm from your colleague saying I'm not entitled to compensation cos I've not had a 'total loss of service'. So what exactly is this we've had, if not that?

• 
  shilpa pennie p (@ShilpaPennieP) reported 9 minutes ago

  Can anyone explain why likes of @bt_uk R not able to automatically detect failure to deliver promised broadband speed? #BTBroadband #BT Apparently it’s all up to customers to realise their promised speed is crap & contact #BT. We send men to the moon but this can’t be a thing!

• 
  Joanna Goodman (@JoannaMG22) reported 14 minutes ago

  I have been on hold trying to arrange an appointment with @bt_uk - please, please, can you turn down the terrible music? I realise it's a massive divergence in musical taste, but now I'm writing up my incredibly negative experience with your company as a distraction ...

• 
  Kevin Lockyer (@KevinLockyer3) reported 19 minutes ago

  @bt_uk replied 6 weeks later to say that, despite what they had said for the previous 6 months, there was indeed a plan to bring fibre to the village. Maybe they missed it, or it fell down the back of a filing cabinet, but never fear, you can order at the end of June...

• 
  Jai Sullivan (@jaisullivan) reported 21 minutes ago

  @bt_uk Hi Alannah - thanks for the quick response. Why doesn't it say this in any of your email comms so that people can prepare? It just says 'there might be a short break in service'. My definition of short isn't hours or most of the day?

• 
  Jay Lancaster (@jlancaster1862) reported 21 minutes ago

  @bt_uk Utter ridiculous service. Charged £369 in error on 23/7. I called on the same day and was told it would be refunded in 7 days. It was not. Rang again on 2/8. I was told it would refunded by today. It was not. I rang again today and the same 7 day false promise. TERRIBLE!

• 
  Keyan Milanian (@keybo83) reported 21 minutes ago

  @bt_uk My connection is continuing to drop (again right now) and did on the *same day* your engineer visited two weeks ago but apparently I'm not entitled to compensation. So I'm paying for a service I'm not actually getting.

• 
  Craig Arthur 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craiginscotland) reported 21 minutes ago

  @bt_uk To be honest I’m considering moving to @ZenInternetHelp the 300mb package I’m currently on costs less with them and is guaranteed not to go up in price. The CPI+3.9% isn’t good as you *never* increase the base cost for new customers, if anything it goes down, like it did today!